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Theorizing the Multiplicity of Digital Phenomena: The Ecology of Configurations, Causal Recipes, and Guidelines for Applying QCA
Open accessAbstract
Faced with the challenge of multifaceted digital phenomena, researchers in IS and related fields have increasingly adopted qualitative comparative analysis (QCA). However, in the absence of explicit guidelines for how to use QCA for theory development, the popularity and proliferation of QCA possibly amplifies the risk of using QCA in an atheoretical manner, hindering theoretical advancement. In this paper, we offer a conceptual framework and prescriptive guidelines for applying QCA to develop causal recipes that account for complex digital phenomena marked by theoretical and configurational multiplicity. Causal recipes are formal statements explaining how causally relevant elements combine into configurations associated with outcomes of interest. We describe these causal recipes in terms of which causes matter (i.e., factorial logic) and how these causes combine into configurations (i.e., combinatorial logic) to produce target outcomes, and propose an ecology of configurations that elucidates the explanatory power of multiple configurations as well as their explanatory overlap. Further, we offer two illustrative empirical examples to demonstrate the usefulness of our framework and step-by-step guidelines for applying QCA to deductive theory testing as well as inductive theory development on phenomena marked by multiplicity.
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Metadata
- Authors
- Park, Y., Fiss, P. C., & El Sawy, O. A.
- Affiliations
- George Washington University (US)
- University of Southern California (US)
- Marshall School of Business, University of Southern California, Los Angeles, CA 90089 U.S.A.
- Corresponding author
- Fiss, Peer C.
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 2020-12-01
- Volume
- 44
- Issue
- 4
- Pages
- 1493-1520
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W3112164615
- Cited by
- 300
- References
- 120
- Citations by year
- 2026: 51 · 2025: 64 · 2024: 66 · 2023: 58 · 2022: 43 · 2021: 13 · 2020: 5
- FWCI
- 39.80
- Type
- journal article
- Language
- en
- Open access
- green
- doi.org
- Locations
- MIS Quarterly (publishedVersion)
- SSRN Electronic Journal (publishedVersion)
- Journal of the Association for Information Systems (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Qualitative Comparative Analysis Research
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Systems Theories and Implementation
- Social Sciences › Education › Qualitative Research Methods and Applications
- Keywords
- qualitative comparative analysis, theory development, combinational logic
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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