The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Options for Formulating a Digital Transformation Strategy
Abstract
CIOs and other senior executives face the challenge of how to handle the opportunities and risks of digital transformation. To help managers address this challenge more systematically, we describe how three German media companies successfully approached digital transformation. Based on their experiences, we provide a list of 11 strategic questions and possible answers managers can use as guidelines when formulating a digital transformation strategy.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Citations
Cites
How DBS Bank Pursued a Digital Business Strategy.
Sia, S. K., Soh, C., & Weill, P. (2016) · Journal of the Association for Information Systems · Cited by 178
Cited by
Sorted by citations
Items 401–500 of 1,001
Zulu, S., Pretorius, T., & van der Lingen, E. (2021) · The South African Journal of Industrial Engineering · doi:10.7166/32-3-2627 · Cited by 18
Intalar, N., Chumnumporn, K., Jeenanunta, C., & Tunpan, A. (2021) · Engineering Management in Production and Services · doi:10.2478/emj-2021-0033 · Cited by 18
Key activities of digital business transformation process
Ubiparipović, B., Matković, P., & Pavlićević, V. (2022) · Strategic Management · doi:10.5937/straman2200016u · Cited by 14
Cao, D., Teng, X., Chen, Y., Tan, D., & Wang, G. (2023) · Asia Pacific Journal of Innovation and Entrepreneurship · doi:10.1108/apjie-02-2023-0027 · Cited by 14
Digitalization of Work Systems—An Organizational Routines’ Perspective
Wolf, V., Bartelheimer, C., & Beverungen, D. (2019) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2019.724 · Cited by 13
Rusu, L., Balasuriya, P. B. L., & Bah, O. (2020) · European, Mediterranean and Middle Eastern Conference on Information Systems · doi:10.1007/978-3-030-63396-7_43 · Cited by 13
Digital innovation and transformation capabilities in a large company
Gupta, S., Modgil, S., Bhushan, B., Kamble, S., & Mishra, J. (2023) · Expert Systems · doi:10.1111/exsy.13452 · Cited by 16
The role of CIO in digital transformation: an exploratory study
Chawla, R. N., Goyal, P., & Saxena, D. K. (2023) · Information Systems and e-Business Management · doi:10.1007/s10257-023-00651-1 · Cited by 13
Digital business transformation adoption in SMEs and large firms during COVID-19
Pira, M., & Fleet, G. J. (2023) · Technology Analysis and Strategic Management · doi:10.1080/09537325.2023.2282068 · Cited by 19
Can digital transformation reduce corporate stock price crashes?
Xing, Z., Li, X., & Ren, C. (2023) · PLoS ONE · doi:10.1371/journal.pone.0295793 · Cited by 15
Deng, F., Cai, L., & Ma, X. (2023) · Natural Resources Forum · doi:10.1111/1477-8947.12381 · Cited by 13
Xu, Y., Wang, L., Wang, W., Chen, H., & Meng, X. (2024) · International Journal of Logistics Research and Applications · doi:10.1080/13675567.2023.2297695 · Cited by 13
Alrawashedh, N. H., & Shubita, M. F. (2024) · Banks and Bank Systems · doi:10.21511/bbs.19(1).2024.11 · Cited by 13
Kanellopoulou, D., Giannakopoulos, G., & Karkaletsis, V. (2025) · Journal of Open Innovation Technology Market and Complexity · doi:10.1016/j.joitmc.2025.100495 · Cited by 13
Techniques of Steganography and Cryptography in Digital Transformation
Pramanik, S., Ghosh, R., Pandey, D., Samanta, D., Dutta, S., & Dutta, S. (2021) · Advances in business strategy and competitive advantage book series · doi:10.4018/978-1-7998-8587-0.ch002 · Cited by 14
Monitoring Index System for Sectors’ Digital Transformation and Its Application in China
Li, J., Dou, K., Wen, S., & Li, Q. (2021) · Electronics · doi:10.3390/electronics10111301 · Cited by 13
“I cannot feel your print”. How military strategic knowledge managers respond to digitalization
Heltberg, T. (2021) · Journal of strategy and management · doi:10.1108/jsma-12-2020-0344 · Cited by 13
Renz, A., & Hilbig, R. (2023) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-80262-049-820231004 · Cited by 13
Behind the Blackbox of Digital Business Models
Ahmad, M., Botzkowski, T., Klötzer, C., & Papert, M. (2020) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2020.556 · Cited by 13
Technology Management: Corporate-Startup Co-Location and How to Measure the Effects
Steiber, A. (2020) · Journal of technology management & innovation · doi:10.4067/s0718-27242020000200011 · Cited by 13
Морзе, Н., Kucherovska, V. O., & Smyrnova‐Trybulska, E. (2020) · OPEN EDUCATIONAL E-ENVIRONMENT OF MODERN UNIVERSITY · doi:10.28925/2414-0325.2020.8.8 · Cited by 13
Baumgartner, C., Hartl, E., & Heß, T. (2021) · Lecture notes in information systems and organisation · doi:10.1007/978-3-030-86800-0_7 · Cited by 13
Project-based maturity assessment model for smart transformation in Taiwanese enterprises
Lin, T., & Wang, K. J. (2021) · PLoS ONE · doi:10.1371/journal.pone.0254522 · Cited by 13
The role of digital service innovation strategy on SME performance: an international study
Mora-Esquivel, R., & Leiva, J. C. (2025) · Journal of Enterprise Information Management · doi:10.1108/jeim-02-2024-0099 · Cited by 19
Hundal, G. S., Rhodes, D. H., & Laux, C. M. (2025) · Sustainability · doi:10.3390/su17135690 · Cited by 20
Aghakhani, G., Wautelet, Y., Dijkmans, D., Heng, S., Poelmans, S., & Kolp, M. (2024) · Enterprise Information Systems · doi:10.1080/17517575.2023.2300089 · Cited by 13
Contribution of digital governments to digital transformation of firms: evidence from China
Лю, П., Zhu, B., Yang, M., & Bernard De Baets, C. (2024) · Technology Analysis and Strategic Management · doi:10.1080/09537325.2024.2323586 · Cited by 15
Towards a lean digital transformation research framework: a literature review
Scriven, P., Ledwith, A., & Nagle, T. (2024) · Journal of Decision System · doi:10.1080/12460125.2024.2354608 · Cited by 12
Digital Transformation of Oral Health Care: Measuring the Digitalization of Dental Clinics
Servant, P. D. A., Martín, D. M., & Romero, I. (2024) · Social Indicators Research · doi:10.1007/s11205-024-03366-z · Cited by 13
Li, J. X., Sindakis, S., & Showkat, S. (2024) · Journal of the Knowledge Economy · doi:10.1007/s13132-024-02167-6 · Cited by 12
Joshi, Y., Chatterjee, S., Chaudhuri, R., Shams, S. M. R., & Apostolidis, C. (2024) · International Marketing Review · doi:10.1108/imr-03-2024-0100 · Cited by 18
Huy, P. Q., & Phuc, V. K. (2025) · Journal of Innovation and Entrepreneurship · doi:10.1186/s13731-024-00444-x · Cited by 42
Heuchert, M., Barann, B., Cordes, A.-K., & Becker, J. (2018) · Multikonferenz Wirtschaftsinformatik · Cited by 12
MANAGEMENT STRATEGY AND BUSINESS MODELS IN THE ERA OF DIGITAL TRANSFORMATION
Gomes, J. G. C., Okano, M. T., Simões, E. A., & Otola, I. (2019) · South American Development Society Journal · doi:10.24325/issn.2446-5763.v5i14p252-270 · Cited by 12
Drivers and Challenges for Digital Transformation in the South African Retail Industry
van Dyk, R., & Belle, J.-P. V. (2020) · Lecture notes in business information processing · doi:10.1007/978-3-030-43353-6_3 · Cited by 12
DIGITAL TRANSFORMATION: CONSTRUCT DEFINITION CHALLENGES AND SCENARIOS FOR A RESEARCH AGENDA
de Carvalho, R. B., Reis, A., Larieira, C. L. C., & Pinochet, L. H. C. (2021) · RAM. Revista de Administração Mackenzie · doi:10.1590/1678-6971/eramd210400 · Cited by 12
The Effect of Technological Organization on Cost Innovation and Value Creation
Ru-Zhue, J., Aujirapongpan, S., Songkajorn, Y., & Jiraphanumes, K. (2022) · Emerging Science Journal · doi:10.28991/esj-2022-06-02-09 · Cited by 12
Kääriäinen, J., Saari, L. M., Tihinen, M., Perätalo, S., & Koivumäki, T. (2023) · International journal of information systems and project management · doi:10.12821/ijispm110101 · Cited by 12
Digital Transformation – The Hype and Conceptual Changes
Tomat, L., & Trkman, P. (2019) · Economic and business review · doi:10.15458/ebr.90 · Cited by 12
Impact of Leadership on Digital Transformation
Kokot, K., Kokotec, I. Đ., & Čalopa, M. K. (2021) · doi:10.1109/temscon-eur52034.2021.9488620 · Cited by 12
González-Varona, J. M. (2021) · doi:10.35376/10324/47767 · Cited by 16
Marczewska, M., Hegerty, S. W., Panwar, R., & Kostrzewski, M. (2025) · The Journal of Technology Transfer · doi:10.1007/s10961-025-10247-1 · Cited by 11
Chen, H., Popaitoon, S., & Mumi, A. (2025) · Journal of Innovation and Entrepreneurship · doi:10.1186/s13731-025-00570-0 · Cited by 11
Lei, H., Tang, S., & Zan, A. (2023) · Business Process Management Journal · doi:10.1108/bpmj-03-2023-0163 · Cited by 13
Strategically redefining university dynamics for the digital age: A qualitative approach
Patrício, L. D., & Ferreira, J. J. (2023) · Strategic Change · doi:10.1002/jsc.2565 · Cited by 11
Feng, X., Li, E., & Li, J. (2024) · Soft Computing · doi:10.1007/s00500-023-09583-x · Cited by 12
Digital Transformation of the Banking Sector in Ukraine
Андрющенко, І. С., & Skydan, V. L. (2023) · Business Inform · doi:10.32983/2222-4459-2023-12-77-82 · Cited by 11
Du, Q., Sun, Z., & Chen, S. (2024) · Asia Pacific Business Review · doi:10.1080/13602381.2024.2338173 · Cited by 12
Digital transformation in Vietnam: A case study of Hanoi SMEs
Minh, L., Nguyen, N. T., Toan, D. V., Thao, T. D., Huyen, N. T., & Hoai, N. T. (2024) · International Journal of ADVANCED AND APPLIED SCIENCES · doi:10.21833/ijaas.2024.04.022 · Cited by 11
Clan culture and digital transformation: Evidence from Chinese family firms
Liu, Y., Zhang, S., Chen, F., & Mu, Y. (2024) · Accounting and Finance · doi:10.1111/acfi.13356 · Cited by 11
Nunes, M. P., Malagri, C. A. N., Steinbruch, F. K., Schreiber, D., & Damacena, C. (2024) · European Journal of Innovation Management · doi:10.1108/ejim-01-2024-0092 · Cited by 11
Strategic digital transformation of organisations
Lazić, A., & Jović, M. (2019) · IPMA SENET Project Management Conference · doi:10.2991/senet-19.2019.29 · Cited by 11
Al-Faihani, M., & Al‐Alawi, A. I. (2020) · International Conference on Data Analytics for Business and Industry (ICDABI) · doi:10.1109/icdabi51230.2020.9325596 · Cited by 11
Picoto, W. N., Crespo, N. F., & Carvalho, F. K. (2021) · Review of Business Management · doi:10.7819/rbgn.v23i2.4105 · Cited by 15
Yang, X., Wu, D., & Zheng, Z. (2022) · Mathematical Problems in Engineering · doi:10.1155/2022/8523480 · Cited by 14
Yansen, Y., & Yujie, Z. (2023) · International Journal of Advanced Research in Technology and Innovation · doi:10.55057/ijarti.2023.5.1.6 · Cited by 15
The Data Analytic Capability Wheel: An Implementation Framework for Digitalization
Kokkinou, A., van Kollenburg, T., Mandemakers, A., Hopstaken, E., & van Elderen, J. (2023) · Bled eConference · doi:10.18690/um.fov.6.2023.5 · Cited by 11
A Taxonomy of Barriers to Digital Transformation
Vogelsang, K., Liere-Netheler, K., Packmohr, S., & Hoppe, U. (2019) · Journal of the Association for Information Systems · Cited by 11
Consumer’s Attitude to the Sharing Economy in Russia
Ребязина, В., Antonova, N. G., & Михайловна, Б. С. (2020) · Russian Management Journal · doi:10.21638/spbu18.2020.206 · Cited by 10
Sulaiman, E., Derbani, A., & Adawiyah, W. R. (2020) · International Conference of Business, Accounting, and Economics (ICBAE) · doi:10.4108/eai.5-8-2020.2301123 · Cited by 11
Vezetői felkészültség felmérése a digitális kor kihívásaira. Nemzetközi összehasonlítás
Bencsik, A. (2021) · Vezetéstudomány / Budapest Management Review · doi:10.14267/veztud.2021.04.08 · Cited by 11
The digital transformation program management in medium-sized businesses: A network approach
Михайлович, А. В., & Bobyleva, A. Z. (2021) · Serbian Journal of Management · doi:10.5937/sjm16-30088 · Cited by 11
Karmeni, K., Uhlaner, L. M., & Lucianetti, L. (2021) · Journal of Small Business and Enterprise Development · doi:10.1108/jsbed-06-2021-0221 · Cited by 13
Modeling Digital Business Strategy
Yucel, S. (2018) · International Conference on Computational Science and Computational Intelligence (CSCI) · doi:10.1109/csci46756.2018.00047 · Cited by 11
Digitalization and its Rapid Impact on Savings Banks in Germany
Giebe, C., & Schulz, K. J. (2021) · Global Journal of Management and Business Research · doi:10.34257/gjmbrbvol21is4pg1 · Cited by 10
Manchanda, M., & Arora, J. (2023) · International Journal of Educational Reform · doi:10.1177/10567879231211285 · Cited by 10
Hofisi, C., & Chigova, L. E. (2023) · E-Journal of Humanities Arts and Social Sciences · doi:10.38159/ehass.20234147 · Cited by 17
Exploring Digital Transformation’s Impact on Organizational Identity with an Archetype Framework
Graf, A., Müller, L., Waltermann, H., Zimmer, F., & Heß, T. (2023) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2023.516 · Cited by 10
UNDERSTANDING THE ROLE OF ARTIFICIAL INTELLIGENCE IN THE CONTEXT OF SMEs
Hizarci‐Payne, A. K., Tarier, A., Özgen, Ö., & Gümüş, G. K. (2024) · Uluslararası Anadolu Sosyal Bilimler Dergisi · doi:10.47525/ulasbid.1572700 · Cited by 16
Fostering competitiveness of Indian MSMEs through IT and digitalization
Mittal, R., Sheetal, S., & Soriya, S. K. (2025) · Information Technology for Development · doi:10.1080/02681102.2025.2453211 · Cited by 29
Li, X., Zhang, Y., Yan, J., & Zhang, M. (2025) · Technology Analysis and Strategic Management · doi:10.1080/09537325.2025.2450413 · Cited by 10
Fülöp, M. T., & Cifuentes‐Faura, J. (2025) · Education and Information Technologies · doi:10.1007/s10639-025-13390-2 · Cited by 13
Adelakun, O., Bui, Q. N., Turel, O., & Anderberg, G. (2025) · Information Systems Journal · doi:10.1111/isj.12587 · Cited by 10
Fan, Y. (2025) · International Review of Economics & Finance · doi:10.1016/j.iref.2025.104578 · Cited by 13
Conceptualizing a Framework to Manage the Short Head and Long Tail of Business Processes
Imgrund, F., Fischer, M., Janiesch, C., & Winkelmann, A. (2018) · Lecture notes in computer science · doi:10.1007/978-3-319-98648-7_23 · Cited by 10
A magyarországi vállalatok digitális képessége a pandémia előtt
Móricz, P. (2022) · Vezetéstudomány / Budapest Management Review · doi:10.14267/veztud.2022.03.01 · Cited by 10
Win the next war vs innovate or die: framing the digital transformation across the Taiwanese sectors
Tseng, Y.-C., Hung, H.-W., & Lin, B. (2023) · European Journal of Innovation Management · doi:10.1108/ejim-10-2022-0571 · Cited by 13
Zheng, H., Dai, J., Li, B., & Shou, Y. (2023) · International Journal of Logistics Research and Applications · doi:10.1080/13675567.2023.2260312 · Cited by 10
Spanaki, K., Zissis, D., Παπαδόπουλος, Θ., & Li, F. (2023) · European Journal of Information Systems · doi:10.1080/0960085x.2023.2282454 · Cited by 15
Strategic Values of Cloud Computing Transformation
Makhlouf, M., & Allal‐Chérif, O. (2018) · Journal of Global Information Management · doi:10.4018/jgim.2019010107 · Cited by 10
IT Governance and Its Agile Dimensions
Vejseli, S., Rossmann, A., & Connolly, T. M. (2019) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2019.747 · Cited by 10
Fang, I.-C., Chen, P.-T., Chiu, H.-H., Lin, C.-L., & Su, F. (2020) · Applied Sciences · doi:10.3390/app10217574 · Cited by 10
Vocational Education Digital Enterprise Architecture Framework (VEDEAF)
Rujira, T., Nilsook, P., & Wannapiroon, P. (2021) · International Conference on Information and Education Technology (ICIET) · doi:10.1109/iciet51873.2021.9419576 · Cited by 10
An ICT governance analysis for the digital and smart transformation of Brazilian municipalities
Reis, L. C. D., Bernardini, F., Ferreira, S. B. L., & Cappelli, C. (2021) · Annual International Conference on Digital Government Research · doi:10.1145/3463677.3463729 · Cited by 10
Sapta, I. K. S., Landra, N., Supartha, I. W., Asih, D., & Setini, M. (2020) · Systematic Reviews in Pharmacy · doi:10.31838/srp.2020.6.102 · Cited by 10
Behrens, V. J., Pjero, E., Krause, S., & Hangl, J. (2023) · Journal of Management Development · doi:10.1108/jmd-03-2023-0087 · Cited by 11
Wijaya, M. I., & Gunawan, A. (2023) · International Conference on Information Management and Technology (ICIMTech) · doi:10.1109/icimtech59029.2023.10277719 · Cited by 9
Hu, H., Zhao, M., & Zhang, X. (2023) · PLoS ONE · doi:10.1371/journal.pone.0295327 · Cited by 9
The Impact of Digital Transformation on the Economy: Technological Innovation and Efficiency
Shostak, L. (2023) · Economic Affairs · doi:10.46852/0424-2513.4.2023.19 · Cited by 11
Digital transformation: A literature review in the context of international economies and finance
Marino-Romero, J. A., & Folgado-Fernández, J. A. (2024) · South African Journal of Business Management · doi:10.4102/sajbm.v55i1.4370 · Cited by 9
Traditional agencies on bridges: How is digital transformation changing business models?
Ceccotti, F., Vernuccio, M., Mattiacci, A., & Pastore, A. (2024) · Journal of Management & Governance · doi:10.1007/s10997-024-09703-1 · Cited by 15
Pasichnyi, R., Serhieiev, V., Shevchenko, S., ПЕТРУХА, Н. М., & Hryvnak, B. (2024) · Cadernos de Educação Tecnologia e Sociedade · doi:10.14571/brajets.v17.nse4.232-245 · Cited by 9
The impact of digital transformation strategy on human resource development in commercial banks
Al-Hmesat, M. M., Albloush, A., Albuainai, O. L., Albuainai, E. S. A., Graibeh, A. M. A., & Altarawneh, H. M. (2025) · Risk Governance and Control Financial Markets & Institutions · doi:10.22495/rgcv15i1sip7 · Cited by 9
Digital transformation in the healthcare sector: a novel strategic perspective
YahiaMarzouk, Y. (2025) · Journal of Health Organization and Management · doi:10.1108/jhom-08-2024-0349 · Cited by 12
A Meta-Analysis of the Relationship Between Digital Maturity and Digital Transformation
Wahdaniyah, N., Nurmandi, A., & Younus, M. (2025) · Society · doi:10.33019/society.v13i2.814 · Cited by 13
Urban, I., & Plattfaut, R. (2025) · Information Systems Frontiers · doi:10.1007/s10796-025-10610-5 · Cited by 16
Znanstveno-raziskovalni trendi na področju digitalne preobrazbe
Rajkovič, U., & Баггиа, А. (2021) · University of Maribor, University Press eBooks · doi:10.18690/978-961-286-509-2 · Cited by 11
Identifying significant elements of the digital transformation of organizatios in Kuwait
Alshehab, A., Alfozan, T., Gadelrab, H. F., AlAhmad, M. A., & Alkandari, A. A. (2022) · Indonesian Journal of Electrical Engineering and Computer Science · doi:10.11591/ijeecs.v26.i1.pp318-325 · Cited by 9
Brosig, C., Strahringer, S., & Westner, M. K. (2022) · International journal of information systems and project management · doi:10.12821/ijispm100301 · Cited by 9
Metadata
- Authors
- Hess, T., Matt, C., Benlian, A., & Wiesböck, F.
- Venue
- Strategic Information Management
- Publisher
- Routledge
- Published
- 2020-04-08
- Pages
- 151-173
- OpenAlex
- W2499940354
- Cited by
- 1,266
- References
- 1
- Citations by year
- 2026: 39 · 2025: 165 · 2024: 214 · 2023: 260 · 2022: 147 · 2021: 181 · 2020: 135
- FWCI
- 516.39
- Type
- book chapter
- Language
- en
- Open access
- closed
- Locations
- Routledge eBooks (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Corporate Management and Leadership
- Keywords
- digital transformation, digital transformation strategy, strategy formulation, chief information officer, media companies, strategic questions
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review