The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Options for Formulating a Digital Transformation Strategy
Abstract
CIOs and other senior executives face the challenge of how to handle the opportunities and risks of digital transformation. To help managers address this challenge more systematically, we describe how three German media companies successfully approached digital transformation. Based on their experiences, we provide a list of 11 strategic questions and possible answers managers can use as guidelines when formulating a digital transformation strategy.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Citations
Cites
How DBS Bank Pursued a Digital Business Strategy.
Sia, S. K., Soh, C., & Weill, P. (2016) · Journal of the Association for Information Systems · Cited by 178
Cited by
Sorted by citations
Items 801–900 of 1,001
Neuroprzywództwo – nowy wymiar zarządzania ludźmi w erze cyfryzacji.
Wziątek-Staśko, A. (2022) · Zarządzanie Zasobami Ludzkimi · doi:10.5604/01.3001.0015.9571 · Cited by 2
Perkov, D. (2022) · Zbornik sveučilišta Libertas · doi:10.46672/zsl.7.8.6 · Cited by 2
Rahul, N. A. (2023) · American Journal of Industrial and Business Management · doi:10.4236/ajibm.2023.134015 · Cited by 2
Selecting a Knowledge Management Methodology in Society 5.0
Simelane, B., & Smuts, H. (2023) · EPiC series in computing · doi:10.29007/ljbz · Cited by 2
Organizational readiness for smart working: a model and assessment tool
Carbonara, N., Scozzi, B., & Pellegrino, R. (2023) · Journal of Workplace Learning · doi:10.1108/jwl-01-2023-0002 · Cited by 6
Digital Transformation : Peran Digital Skill Dan E-Readiness Pada UMKM
Kusumawati, D. A., & Saputri, P. L. (2023) · doi:10.32424/1.jp.2023.30.1.7849 · Cited by 7
Luc, T. T. (2023) · Open Journal of Business and Management · doi:10.4236/ojbm.2023.115133 · Cited by 2
Dijital Çağ Teknolojileri ve Pazarlama
Cevher, M. F. (2023) · Özgür Yayınları eBooks · doi:10.58830/ozgur.pub311.c1355 · Cited by 8
Brands on Play: Harnessing the Power of Gamification for Success
Baykal, B. (2023) · Özgür Yayınları eBooks · doi:10.58830/ozgur.pub311.c1365 · Cited by 2
Indicators for Organizational Digital Transformation in the Thai University Context
Laorach, C., & Tuamsuk, K. (2023) · International Journal of Asian Business and Information Management · doi:10.4018/ijabim.333895 · Cited by 2
Girardi, G. (2023) · Cadernos EBAPE BR · doi:10.1590/1679-395120220108x · Cited by 2
An analysis of digital competencies of the digital open universities
Chanyawudhiwan, G., Mingsiritham, K., & Brahmawong, W. (2023) · Kasetsart Journal of Social Sciences · doi:10.34044/j.kjss.2023.44.4.14 · Cited by 2
Ikhwan, H. S., & Himawati, D. (2024) · Journal of Infrastructure Policy and Development · doi:10.24294/jipd.v8i3.3101 · Cited by 11
Digital transformation of strategic management of SMEs in the Czech Republic
Červinka, T. (2023) · Journal of information and organizational sciences · doi:10.31341/jios.47.2.8 · Cited by 2
NON-FINANCIAL REPORTING AND DIGITALIZATION, KEY FACTORS IN STAKEHOLDER ENGAGEMENT
Cucerzan, T. (2022) · Journal of Financial Studies · doi:10.55654/jfs.2023.sp.17 · Cited by 2
Exploiting Exploration: Reintegrating Digital Innovations from Digital Innovation Units
Lohoff, L., Schäfer, M., & Heß, T. (2023) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2023.682 · Cited by 2
Kovačević, I., & Labrović, J. A. (2024) · Sociologija · doi:10.2298/soc2401087k · Cited by 2
Leading to Common Prosperity: Does Digital Transformation Help Promote Corporate Philanthropy?
Hu, W., Du, R., Lin, Y., & Liang, B. (2024) · Emerging Markets Finance and Trade · doi:10.1080/1540496x.2024.2324186 · Cited by 2
Dijital Dönüşümün İşgören Performansı Üzerindeki Etkisi
Er, A., & Akpınar, A. T. (2024) · Kocaeli Üniversitesi Sosyal Bilimler Dergisi · doi:10.35343/kosbed.1477637 · Cited by 2
Nurhayati, N., Musa, S., & Pusparini, E. S. (2024) · Eurasian studies in business and economics · doi:10.1007/978-3-031-51212-4_6 · Cited by 2
Digital Transformation Processes and Organizational Characteristics of Artificial Intelligence
Adıgüzel, Z. (2024) · Advances in business strategy and competitive advantage book series · doi:10.4018/979-8-3693-3498-0.ch005 · Cited by 2
Small Business Digital Solutions for Competitive Advantage in Operations
Varga, J., & Csiszárik-Kocsír, Á. (2024) · IEEE International Symposium on Applied Computational Intelligence and Informatics (SACI) · doi:10.1109/saci60582.2024.10619761 · Cited by 2
The Impact of E-Commerce on Consumer Behavior in the Retail Sector in Saudi Arabia
Aljobasi, M., Hassan, A.-F., & Jarad, F. (2024) · International Journal of Financial Administrative and Economic Sciences · doi:10.59992/ijfaes.2024.v3n8p25 · Cited by 2
Celestino, L. A. D. S. D. C., Lima, A. A., & Ribeiro, T. D. L. S. (2024) · Revista Ibero-Americana de Estratégia · doi:10.5585/2024.25923 · Cited by 2
Integrating Circular Economy and IoT For Sustainable Resource Management
Swami, S., Suthar, S., Srinivasan, S., Joshi, A., Pandey, N., & Yamsani, N. (2024) · International Conference on Smart Devices (ICSD) · doi:10.1109/icsd60021.2024.10751410 · Cited by 2
X-Techs: What Matters for the Survival of Brazilian Startups?
Gonçalves, K. L. F., Andrlić, B., Gonçalves, R. F., & Nääs, I. D. A. (2024) · Journal of the Knowledge Economy · doi:10.1007/s13132-024-02468-w · Cited by 2
Can university follow the digital transformation models applied in companies?
Haddad, M., Boukhdir, K., & Belaissaoui, M. (2025) · EDPACS: The EDP Audit, Control, and Security Newsletter · doi:10.1080/07366981.2025.2450875 · Cited by 2
Altarawneh, R., Al-sheyyab, Y. M., & Laila, H. L. A. (2025) · Journal of Lifestyle and SDGs Review · doi:10.47172/2965-730x.sdgsreview.v5.n03.pe04491 · Cited by 2
Regional Insights: Navigating Digital Maturity in SMEs—A Case Study of Crete
Vassakis, K., Alogdianaki, A. M., Kopanakis, I., & Perakakis, E. (2024) · Springer eBooks · doi:10.1007/978-3-031-74554-6_13 · Cited by 2
Dijital Liderliğin Yenilikçi İş Davranışı Üzerindeki Etkisinde İş Biçimlendirmenin Aracı Rolü
Karakuş, G. (2025) · Bulletin of Economic Theory and Analysis · doi:10.25229/beta.1570961 · Cited by 2
Stakeholders' Engagement in Digital Transformation Initiatives
Ferreira, M. J., Lopes, F. C., & Seruca, I. (2025) · Advances in business information systems and analytics book series · doi:10.4018/979-8-3693-6045-3.ch006 · Cited by 2
Digital Transformation, Business Model, and Performance in the Context of Digital SMEs
Alkhalaf, T., Durrah, O., & Alkhalaf, M. (2025) · Advances in computer and electrical engineering book series · doi:10.4018/979-8-3693-4373-9.ch005 · Cited by 3
Iborra, M., López-Muñoz, J. F., & Safón, V. (2025) · Journal of Family Business Management · doi:10.1108/jfbm-03-2025-0075 · Cited by 2
The influence of Hofstede’s cultural dimensions on digitalization: a cross-country investigation
Khlif, H., & Chaieb, S. (2025) · International Journal of Accounting and Information Management · doi:10.1108/ijaim-07-2024-0236 · Cited by 2
The moderating role of organizational support for an effective smart working
Carbonara, N. (2025) · Human Resource Development International · doi:10.1080/13678868.2025.2537159 · Cited by 3
IS DIGITAL 'NEW NORMAL' OR 'CHALLENGE' FOR BANKS UNDER COVID-19?
Іванівна, В. Н., Ерастов, В., & Balytska, M. (2021) · Contemporary issues in business, management and economics engineering · doi:10.3846/cibmee.2021.608 · Cited by 2
Maimone, F. (2021) · Lecture notes in information systems and organisation · doi:10.1007/978-3-030-83321-3_1 · Cited by 2
The Critical Role of the Chief Information Officer in Smart Management of Digital Transformation
Chawla, R. N., Saxena, D. K., & Goyal, P. (2022) · Advances in e-business research series · doi:10.4018/978-1-7998-9008-9.ch008 · Cited by 2
Issues and Challenges in Technology Application in the Asian Tourism Industry
Jayawardena, C., Ahmad, A., & Jaharadak, A. A. (2022) · Springer eBooks · doi:10.1007/978-981-16-2210-6_51 · Cited by 2
Digital Transformation Strategies for Small Business Management
Umar, M. A. (2022) · Advances in logistics, operations, and management science book series · doi:10.4018/978-1-7998-9764-4.ch019 · Cited by 2
Use of the elements of digital transformation in dynamic capabilities in a Brazilian capital
de Mendonça, C. M. C., & Andrade, A. (2018) · Iberian Conference on Information Systems and Technologies (CISTI) · doi:10.23919/cisti.2018.8399369 · Cited by 2
Becker, W., Burggraf, A., & Martens, M. (2018) · Springer eBooks · doi:10.1007/978-3-658-22129-4_9 · Cited by 2
Modelos de madurez digital en pymes – Caso de estudio de una pyme de telecomunicaciones de Colombia
Galindo, E. Z. (2020) · Cited by 2
Digital Transformation and Business Process Innovation: A Car Rental Company Case Study
Gomes, S. B., Pinto, P., Santoro, F. M., & da Silva, M. M. (2020) · Lecture notes in business information processing · doi:10.1007/978-3-030-58638-6_15 · Cited by 2
Herausforderungen der digitalen Transformation von Shared Services und Shared Service Organisationen
Fischer, T. M., Lueg, K.-E., Schneck, L., & Brühl, R. (2020) · Springer eBooks · doi:10.1007/978-3-658-30484-3_1 · Cited by 2
Examining the Role of Trust and Risk in the Software-as-a-Service Adoption Decision
Kuciapski, M., Lustofin, P., & Soja, P. (2021) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2021.570 · Cited by 2
Radical Digitalization: Challenges and Opportunities for Enterprise Modeling
Sandkuhl, K. (2021) · Lecture notes in business information processing · doi:10.1007/978-3-030-74196-9_1 · Cited by 2
Hang, T. T. M., Trung, N. D., & Hoa, P. T. Y. (2021) · Turkish Online Journal of Qualitative Inquiry · Cited by 2
Transformação digital na indústria de alimentos: proposta de framework aplicado
Canaparro, A., Rocha, A. D. D., Machado, M. A., & Freitas, J. C. D. S. (2021) · Revista Inovação Projetos e Tecnologias · doi:10.5585/iptec.v9i2.20819 · Cited by 2
Companies in the Digital Economy
Comite, U. (2022) · Advances in human and social aspects of technology book series · doi:10.4018/978-1-7998-8476-7.ch014 · Cited by 2
Digital Transformation (DT): An Overview of International Scientific Production in the Last Decade
Tutida, A. Y., Rossetto, C. R., dos Santos, R. C., & Mazon, G. (2022) · Revista Inteligência Competitiva · doi:10.24883/iberoamericanic.v12i.2022.e0413 · Cited by 2
Salume, P. K., Cintra, L. P., & da Silva, L. L. (2022) · Journal of Information Systems and Technology Management · doi:10.4301/s1807-1775202219013 · Cited by 2
Colli, M. (2022) · Springer eBooks · doi:10.1007/978-3-031-15428-7_8 · Cited by 2
ŞEKKELİ, Z. H. (2022) · Bilge Uluslararası Sosyal Araştırmalar Dergisi · doi:10.47257/busad.1214570 · Cited by 2
Shaping AI Transformation: Digital Competencies and Augmentation Strategies of HRD Professionals
Spirgi, J., Guggemos, J., & Seufert, S. (2022) · Advances in analytics for learning and teaching · doi:10.1007/978-3-031-14489-9_3 · Cited by 2
In the Post-pandemic and Internet 4.0 era, Cafes’ New Operation Mode of Compound Space
Liu, M. (2022) · Frontiers in Business Economics and Management · doi:10.54097/fbem.v7i1.3690 · Cited by 3
PERAN DIGITAL SKILL DAN WORKFORCE TRANSFORMASTION TERHADAP KINERJA UMKM
Kusumawati, D. A. (2022) · Jurnal Ekonomi dan Bisnis · doi:10.30659/ekobis.23.2.125-135 · Cited by 2
Kapotas, S. K. (2023) · International Conference on Business and Economics - Hellenic Open University · doi:10.12681/icbe-hou.5349 · Cited by 2
Gupta, S. D., & Majumder, M. G. (2023) · India studies in business and economics · doi:10.1007/978-981-99-4063-9_3 · Cited by 2
Indonesian Omnichannel Banking: How Far Do Governing Laws Protect Customer's Data Privacy
Munzil, F., & Zakaria, N. B. (2023) · JURNAL HUKUM DAN PERADILAN · doi:10.25216/jhp.12.1.2023.29-56 · Cited by 2
Girardi, G. (2023) · Cadernos EBAPE BR · doi:10.1590/1679-395120220108 · Cited by 7
Kuzminskyy, A. (2023) · Aesthetics and Ethics of Pedagogical Action · doi:10.33989/2226-4051.2023.28.293190 · Cited by 21
Driving Factors of Digital Transformation Correlation Analysis
Haryanti, T., Rakhmawati, N. A., & Subriadi, A. P. (2023) · International Conference on Information Technology and Digital Applications (ICITDA) · doi:10.1109/icitda60835.2023.10427522 · Cited by 2
Management of Digital Transformation: A Literature Review of Dynamic and Operational Capabilities
Koppe, T., Leisching, L., & Rasspe, S. (2023) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2023.514 · Cited by 2
The Internet Companies’ Dance: A Longitudinal Strategic Grouping Analysis
Reis, C., & Grover, V. (2023) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2023.515 · Cited by 2
The Digital Transformation Challenges Faced by the Container Shipping Industry in Sri Lanka
Nadeeka, W., Hassanabadi, M., Hassani, R., & Kamaşak, R. (2024) · Advances in logistics, operations, and management science book series · doi:10.4018/979-8-3693-1602-3.ch005 · Cited by 2
Die Rolle des Controllers im Prozess der Geschäftsmodellinnovation
Hora, W., & Kailer, N. (2019) · Springer eBooks · doi:10.1007/978-3-658-27723-9_21 · Cited by 2
Ryan, J., Doster, B., Daily, S., & Lewis, C. (2019) · ScholarWorks - WMU (Western Michigan University) · Cited by 2
Hadiana, A. I., Putra, E. K., & Melina, M. (2021) · Informatics and Digital Expert (INDEX) · doi:10.36423/index.v2i02.582 · Cited by 2
Taj, F., Kautz, K., & Bruno, V. (2021) · AJIS. Australasian journal of information systems/AJIS. Australian journal of information systems/Australian journal of information systems · doi:10.3127/ajis.v25i0.2855 · Cited by 2
Kruft, T., & Gamber, M. (2021) · Management for professionals · doi:10.1007/978-3-030-69380-0_11 · Cited by 2
Park, H. E. (2021) · The Sydney eScholarship Repository (The University of Sydney) · Cited by 2
Digital transformation: an overview of the phenomenon based on a dynamic capabilities framework
Albino, R. D. (2021) · doi:10.11606/t.12.2021.tde-20052021-173518 · Cited by 2
Maqsood, U. S., Zahid, R. M. A., & Wang, S. (2023) · SSRN Electronic Journal · doi:10.2139/ssrn.4515489 · Cited by 2
Григорьевич, Т. А. (2024) · Research Square · doi:10.21203/rs.3.rs-4882290/v1 · Cited by 2
Dynamics of Digital Transformation of Organizations in the Russian Federation
Prokhorov, P. E. (2021) · Statistics and Economics · doi:10.21686/2500-3925-2021-4-61-70 · Cited by 1
The Impact of Digital Transformation on Personnel Number in the Banking Sector
Turhan, G. T. (2022) · Advances in wireless technologies and telecommunication book series · doi:10.4018/978-1-6684-6620-9.ch011 · Cited by 1
Bibliometric Analysis of the Digitalized Economy: A Systematic Review
Ahmad, I., Khan, T., Khan, S., Sharif, M. N., & Waqar, M. (2022) · journal of social sciences review · doi:10.54183/jssr.v2i4.111 · Cited by 1
Migrating Monoliths to Microservices
Bamberger, B., & Körber, B. (2023) · Journal of Automation Mobile Robotics & Intelligent Systems · doi:10.14313/jamris/1-2022/8 · Cited by 1
Impact of Digital Transformation Technologies on Egypt Air Sustainability
Khalaf, A., & Rady, H. A. (2023) · Journal of Association of Arab Universities for Tourism and Hospitality · doi:10.21608/jaauth.2023.209827.1453 · Cited by 1
IMPACTOS DA PANDEMIA DA COVID-19 NO PROCESSO DE TRANSFORMAÇÃO DIGITAL DAS ONGS BRASILEIRAS
Cerosino, R., Maia, M. D. C., Meirelles, F. D. S., & Silva, F. N. M. D. (2023) · Revista Contemporânea · doi:10.56083/rcv3n8-137 · Cited by 1
Analysis of methodology development in data-driven economy decision-making
Shiboldenkov, V. A. (2023) · AIP conference proceedings · doi:10.1063/5.0151641 · Cited by 1
Andreasson, M. (2023) · Linköping studies in science and technology. Thesis · doi:10.3384/9789180754217 · Cited by 1
Digital Transformation and Smes: A Systematic Literature Review Using Bibliometric Analysis
Vu, D. K. (2023) · INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY RESEARCH AND ANALYSIS · doi:10.47191/ijmra/v6-i12-25 · Cited by 1
The impact of leadership 4.0 & contemporary management on organisational performance in the 4IR
Motadi, M. S. (2024) · International Journal of Research in Business and Social Science (2147-4478) · doi:10.20525/ijrbs.v13i2.3228 · Cited by 2
Embracing Mindfulness for Digital Transformation and Sustainable Success
Poondy Rajan, Y., Ramasundaram, A., & Jenifer Arokia Selvi, A. (2024) · Advances in computational intelligence and robotics book series · doi:10.4018/979-8-3693-2015-0.ch008 · Cited by 1
Good Practices der digitalen Transformation im öffentlichen Gesundheitsdienst
Maschewski, J., Lemmer, K., & Drews, P. (2024) · Springer eBooks · doi:10.1007/978-3-658-44138-8_27 · Cited by 1
Knowledge Mapping of Digital Leadership and Research Agenda: The Open Knowledge Maps Perspective
Zam, E. Z. (2024) · Journal of Applied Data Sciences · doi:10.47738/jads.v5i2.207 · Cited by 1
Digital Transformation on Organizational Performance
Masri, Z., Almunawar, M. N., Anshari, M., & Rashid, F. R. (2024) · Advances in computer and electrical engineering book series · doi:10.4018/979-8-3693-2865-1.ch010 · Cited by 1
Klotz, P., & Eisenbart, B. (2024) · Sustainable business development · doi:10.1007/978-3-031-53942-8_5 · Cited by 1
An Empirical Analysis of Factors Influencing Industry 4.0 Implementation in Manufacturing SMEs
Aitzhanova, M., Dikhanbayeva, D., Türkyılmaz, A., & Shehab, E. (2024) · Springer series in advanced manufacturing · doi:10.1007/978-3-031-68271-1_7 · Cited by 1
Filho, M. S., & Albertin, A. L. (2024) · RAM. Revista de Administração Mackenzie · doi:10.1590/1678-6971/eramg240162 · Cited by 2
Enablers of Digital Transformation for Supply Chain Sustainability
Mir, M. A., & Dwivedi, A. (2024) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-83797-777-220241020 · Cited by 1
Tác động của chuyển đổi số tới tăng trưởng kinh tế địa phương tại Việt Nam
Hải, T. L., Trung, D. T., Minh, H. L., & Minh, T. L. (2025) · Tạp chí Kinh tế và Phát triển · doi:10.33301/jed.vi.2045 · Cited by 1
The Impact and Challenges of Digital Technology in Digitalization of Businesses
Hussain, S., & Mubarak, M. A. (2024) · Studies in systems, decision and control · doi:10.1007/978-3-031-71649-2_55 · Cited by 1
HosseiniNasab, S. M., Bazyar, M., & Maghsoudi, M. (2025) · Journal of the Knowledge Economy · doi:10.1007/s13132-024-02566-9 · Cited by 1
Tang, Z., & Yang, S. (2025) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-83549-109-620251005 · Cited by 2
OS DESAFIOS E IMPACTOS NA IMPLEMENTAÇÃO DE CRM PELAS MPES DO SETOR TURÍSTICOS DE ALTO CAPARAÓ/MG
Dias, M. F. (2025) · Revista Contemporânea · doi:10.56083/rcv5n2-076 · Cited by 1
Competitive dynamics of the Indian telecom industry in the digital age: a panel data analysis
Mathews, A., & Sivaraman, S. (2025) · Competitiveness Review An International Business Journal incorporating Journal of Global Competitiveness · doi:10.1108/cr-12-2024-0240 · Cited by 1
Pawlowski, J. Μ., Kocak, S., Hellwig, L., & Nurhas, I. (2025) · International Journal of Information Systems and Social Change · doi:10.4018/ijissc.374217 · Cited by 1
Metadata
- Authors
- Hess, T., Matt, C., Benlian, A., & Wiesböck, F.
- Venue
- Strategic Information Management
- Publisher
- Routledge
- Published
- 2020-04-08
- Pages
- 151-173
- OpenAlex
- W2499940354
- Cited by
- 1,266
- References
- 1
- Citations by year
- 2026: 39 · 2025: 165 · 2024: 214 · 2023: 260 · 2022: 147 · 2021: 181 · 2020: 135
- FWCI
- 516.39
- Type
- book chapter
- Language
- en
- Open access
- closed
- Locations
- Routledge eBooks (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Corporate Management and Leadership
- Keywords
- digital transformation, digital transformation strategy, strategy formulation, chief information officer, media companies, strategic questions
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review