The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Options for Formulating a Digital Transformation Strategy
Abstract
CIOs and other senior executives face the challenge of how to handle the opportunities and risks of digital transformation. To help managers address this challenge more systematically, we describe how three German media companies successfully approached digital transformation. Based on their experiences, we provide a list of 11 strategic questions and possible answers managers can use as guidelines when formulating a digital transformation strategy.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Citations
Cites
How DBS Bank Pursued a Digital Business Strategy.
Sia, S. K., Soh, C., & Weill, P. (2016) · Journal of the Association for Information Systems · Cited by 178
Flagged first, then by citations
Cited by
Sorted by citations
Items 101–200 of 1,001
Digitization, Digitalization, and Digital Transformation
Vrana, J., & Singh, R. (2021) · Handbook of Nondestructive Evaluation 4.0 · doi:10.1007/978-3-030-48200-8_39-1 · Cited by 96
Braojos, J., Weritz, P., & Matute, J. (2024) · Information Systems Journal · doi:10.1111/isj.12501 · Cited by 124
A Framework for a Smart City Design: Digital Transformation in the Helsinki Smart City
Hämäläinen, M. (2019) · Contributions to management science · doi:10.1007/978-3-030-23604-5_5 · Cited by 94
To assess smart manufacturing readiness by maturity model: a case study on Taiwan enterprises
Lin, T., Wang, K. J., & Sheng, M. L. (2019) · International Journal of Computer Integrated Manufacturing · doi:10.1080/0951192x.2019.1699255 · Cited by 99
Witschel, D., Döhla, A., Kaiser, M., Voigt, K., & Pfletschinger, T. (2019) · Journal of Business Economics · doi:10.1007/s11573-019-00950-5 · Cited by 104
Digital transformation and sustainable development in higher education in a post-pandemic world
Filho, W. L., Salvia, A. L., Beynaghi, A., Fritzen, B., Azeiteiro, U. M., Ávila, L. V., Shulla, K., de Vasconcelos, C. R. P., Moggi, S., Mifsud, M., et al. (2023) · International Journal of Sustainable Development & World Ecology · doi:10.1080/13504509.2023.2237933 · Cited by 139
Digital innovations-driven business model regeneration: A process model
Coskun-Setirek, A., & Tanrıkulu, Z. (2020) · Technology in Society · doi:10.1016/j.techsoc.2020.101461 · Cited by 98
Digital transformation of business ecosystems: Evidence from the Korean pop industry
Tan, F. T. C., Ondruš, J., Tan, B. C. C., & Oh, J. (2020) · Information Systems Journal · doi:10.1111/isj.12285 · Cited by 103
The dual role of IT capabilities in the development of digital products and services
Wiesböck, F., Heß, T., & Spanjol, J. (2020) · Information & Management · doi:10.1016/j.im.2020.103389 · Cited by 105
Self-citationBuilding Responsible Innovation in International Organizations through Intrapreneurship
Ambos, T. C., & Tatarinov, K. (2021) · Journal of Management Studies · doi:10.1111/joms.12738 · Cited by 73
The Effect of Digital Transformation on Product Innovation: A Critical Review
Almaazmi, J., Alshurideh, M. T., Kurdi, B. H. A., & Salloum, S. A. (2020) · Advances in intelligent systems and computing · doi:10.1007/978-3-030-58669-0_65 · Cited by 89
Antonizzi, J., & Smuts, H. (2020) · Lecture notes in computer science · doi:10.1007/978-3-030-44999-5_20 · Cited by 88
Chief digital officers: An exploratory analysis of their emergence, nature, and determinants
Kunisch, S., Menz, M., & Langan, R. (2020) · Long Range Planning · doi:10.1016/j.lrp.2020.101999 · Cited by 89
Brockhaus, J., Buhmann, A., & Zerfaß, A. (2022) · Corporate Communications An International Journal · doi:10.1108/ccij-03-2022-0035 · Cited by 87
On the Relationship Between Information Management and Digitalization
Riedl, R., Benlian, A., Heß, T., Stelzer, D., & Sikora, H. (2017) · Business & Information Systems Engineering · doi:10.1007/s12599-017-0498-9 · Cited by 87
Self-citationUnderstanding of blockchain-based identity management system adoption in the public sector
Sung, C. S., & Park, J. Y. (2021) · Journal of Enterprise Information Management · doi:10.1108/jeim-12-2020-0532 · Cited by 106
Conceptual Review on Dimensions of Digital Transformation in Modern Era
Udovita, P. V. M. V. D. (2020) · International Journal of Scientific and Research Publications · doi:10.29322/ijsrp.10.02.2020.p9873 · Cited by 85
Chierici, R., Tortora, D., Del Giudice, M., & Quacquarelli, B. (2021) · Journal of Intellectual Capital · doi:10.1108/jic-02-2020-0058 · Cited by 85
Ufua, D. E., Emielu, E. T., Olujobi, O. J., Lakhani, F. A., Borishade, T. T., Ibidunni, A. S., & Osabuohien, E. S. C. (2021) · Journal of Management & Organization · doi:10.1017/jmo.2021.45 · Cited by 91
How do firms reorganize to implement digital transformation?
Balakrishnan, R., & Das, S. (2020) · Strategic Change · doi:10.1002/jsc.2362 · Cited by 84
The Transformative Role of Bimodal IT in an Era of Digital Business
Haffke, I., Kalgovas, B., & Benlian, A. (2017) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2017.660 · Cited by 86
Self-citationMai, B. T., Nguyen, P. V., Ton, U. N. H., & Ahmed, Z. U. (2023) · International journal of organizational analysis · doi:10.1108/ijoa-11-2022-3480 · Cited by 118
Ponsignon, F., Kleinhans, S., & Bressolles, G. (2019) · Total Quality Management & Business Excellence · doi:10.1080/14783363.2019.1665770 · Cited by 79
Ding, D., Guan, C., Chan, C. M. L., & Liu, W. (2020) · Frontiers of Business Research in China · doi:10.1186/s11782-020-00089-z · Cited by 87
Antecedents of Effective Digital Leadership of Enterprises in Asia Pacific
Karippur, N. K., & Balaramachandran, P. R. (2022) · Australasian Journal of Information Systems · doi:10.3127/ajis.v26i0.2525 · Cited by 54
Digital transformation and corporate cash holdings in China's A-share listed companies
Sun, C., Lin, Z., Vochоzka, M., & Vincúrová, Z. (2022) · Oeconomia Copernicana · doi:10.24136/oc.2022.031 · Cited by 79
Digital Transformation Case Studies Across Industries – Literature Review
Kutnjak, A., Pihir, I., & Furjan, M. T. (2019) · International Convention on Information and Communication Technology, Electronics and Microelectronics · doi:10.23919/mipro.2019.8756911 · Cited by 73
Employee acceptance of digital transformation strategies: A paradox perspective
Klein, S. P., Spieth, P., & Söllner, M. (2024) · Journal of Product Innovation Management · doi:10.1111/jpim.12722 · Cited by 74
Saura, J. R., Palacios‐Marqués, D., & Barbosa, B. (2022) · International Journal of Entrepreneurial Behaviour & Research · doi:10.1108/ijebr-03-2022-0228 · Cited by 71
Karimi, J., & Walter, Z. D. (2021) · Sustainability · doi:10.3390/su13052741 · Cited by 84
Value creation and appropriation of software vendors: A digital innovation model for cloud computing
Schneckenberg, D., Benitez, J., Klos, C., Velamuri, V. K., & Spieth, P. (2021) · Information & Management · doi:10.1016/j.im.2021.103463 · Cited by 70
A framework for digital transformation and business model innovation
van Tonder, C., Schachtebeck, C., Nieuwenhuizen, C., & Bossink, B. A. G. (2020) · Management · doi:10.30924/mjcmi.25.2.6 · Cited by 69
Carroll, N., Hassan, N. R., Junglas, I. A., Heß, T., & Morgan, L. (2023) · European Journal of Information Systems · doi:10.1080/0960085x.2023.2187033 · Cited by 73
Determining Digital Transformation Success Factors
Morakanyane, R., O’Reilly, P., McAvoy, J., & Grace, A. (2020) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2020.532 · Cited by 67
Keeping pace with the digital transformation — exploring the digital orientation of SMEs
Barragan, K. E., & Becker, F. S. R. (2024) · Small Business Economics · doi:10.1007/s11187-024-00947-7 · Cited by 123
Enterprise 4.0 – the emerging digital transformed enterprise?
Moreira, F., Ferreira, M. J., & Seruca, I. (2018) · Procedia Computer Science · doi:10.1016/j.procs.2018.10.072 · Cited by 64
Microfoundations of dynamic capabilities for digital transformation
Kowalski, M. E., Bernardes, R. C., Gomes, L. A. D. V., & Borini, F. M. (2024) · European Journal of Innovation Management · doi:10.1108/ejim-12-2023-1074 · Cited by 64
An emergent grounded theory of AI-driven digital transformation: Canadian SMEs’ perspectives
Taherizadeh, A. H., & Beaudry, C. (2023) · Industry and Innovation · doi:10.1080/13662716.2023.2242285 · Cited by 72
Liu, P., Zhang, F., Liu, Y., Liu, S., & Huo, C. (2024) · Computers in Human Behavior · doi:10.1016/j.chb.2024.108220 · Cited by 76
Digital Transformation Capability Maturity Model Framework
Aguiar, T., Gomes, S. B., da Cunha, P. R., & da Silva, M. M. (2019) · IEEE International Enterprise Distributed Object Computing Conference (EDOC) · doi:10.1109/edoc.2019.00016 · Cited by 62
Digital Transformation in the Public Sector: Identifying Critical Success Factors
Jonathan, G. M. (2020) · Lecture notes in business information processing · doi:10.1007/978-3-030-44322-1_17 · Cited by 62
Dynamic capabilities for smart manufacturing transformation by manufacturing enterprises
Lin, T., Sheng, M. L., & Wang, K. J. (2020) · Asian Journal of Technology Innovation · doi:10.1080/19761597.2020.1769486 · Cited by 64
Filatotchev, I. V., Lanzolla, G., & Syrigos, E. D. (2023) · Journal of Management · doi:10.1177/01492063231200819 · Cited by 71
Zhu, C., Li, N., Ma, J., & Qi, X. (2023) · Corporate Social Responsibility and Environmental Management · doi:10.1002/csr.2704 · Cited by 62
Influencing factors for the digital transformation in the financial services sector
Werth, O., Schwarzbach, C., Cardona, D. R., Breitner, M. H., & von der Schulenburg, J. G. (2020) · Zeitschrift für die gesamte Versicherungswissenschaft · doi:10.1007/s12297-020-00486-6 · Cited by 61
Business value of SME digitalisation: when does it pay off more?
Fabian, N. E., Dong, J. Q., Broekhuizen, T., & Verhoef, P. C. (2023) · European Journal of Information Systems · doi:10.1080/0960085x.2023.2167671 · Cited by 88
Cross-country differences in European firms’ digitalisation: the role of national culture
Rubino, M., Vitolla, F., Raimo, N., & Sánchez, I. (2020) · Management Decision · doi:10.1108/md-08-2019-1120 · Cited by 67
Savastano, M., Cucari, N., Dentale, F., & Ginsberg, A. (2021) · Journal of Manufacturing Technology Management · doi:10.1108/jmtm-07-2021-0267 · Cited by 60
Jöhnk, J., Ollig, P., Rövekamp, P., & Oesterle, S. (2022) · Electronic Markets · doi:10.1007/s12525-021-00510-2 · Cited by 60
Marrucci, A., Rialti, R., & Balzano, M. (2023) · Management Decision · doi:10.1108/md-05-2022-0644 · Cited by 66
Digital transformation and marketing: a systematic and thematic literature review
Cioppi, M., Curina, I., Francioni, B., & Savelli, E. (2023) · Italian Journal of Marketing · doi:10.1007/s43039-023-00067-2 · Cited by 127
Digital transformation and export performance: a process mechanism of firm digital capabilities
Dung, L. T. (2023) · Business Process Management Journal · doi:10.1108/bpmj-01-2023-0024 · Cited by 70
Best practices for digital transformation based on a systematic literature review
Veldhoven, Z. V., & Vanthienen, J. (2023) · Digital Transformation and Society · doi:10.1108/dts-11-2022-0057 · Cited by 67
General Approach for Formulating a Digital Transformation Strategy
Korachi, Z., & Bounabat, B. (2020) · Journal of Computer Science · doi:10.3844/jcssp.2020.493.507 · Cited by 58
Liu, Y., Ni, Z., Karlsson, M., & Gong, S. (2021) · Sensors · doi:10.3390/s21165355 · Cited by 58
Yan, M.-R., Hong, L.-Y., & Warren, K. (2021) · Management Decision · doi:10.1108/md-02-2021-0182 · Cited by 46
Digital Technology Adoption and Sustainable Development Performance of Strategic Emerging Industries
Li, X., Wu, T., Zhang, H., & Yang, D. (2022) · Journal of Organizational and End User Computing · doi:10.4018/joeuc.315645 · Cited by 57
Srisathan, W. A., & Naruetharadhol, P. (2022) · Technology in Society · doi:10.1016/j.techsoc.2022.101912 · Cited by 54
Overcoming the digital transformation paradoxes: a digital affordance perspective
Qin, R. (2023) · Management Decision · doi:10.1108/md-05-2022-0576 · Cited by 55
Business digital transformation: strategy adaptation, communication and future agenda
Cosa, M. (2023) · Journal of strategy and management · doi:10.1108/jsma-09-2023-0233 · Cited by 55
Exploring the Effect of Digital Investment on IT Innovation
Nwankpa, J. K., & Merhout, J. W. (2020) · Sustainability · doi:10.3390/su12187374 · Cited by 62
Lu, Q., Zhou, Y., Luan, Z., & Song, H. Z. (2023) · International Journal of Operations & Production Management · doi:10.1108/ijopm-10-2022-0684 · Cited by 58
Decoding digital transformational outsourcing: The role of service providers’ capabilities
Mazumder, S., & Garg, S. (2021) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102295 · Cited by 69
Digital transformation playground
Pihir, I., Tomičić-Pupek, K., & Furjan, M. T. (2019) · Journal of information and organizational sciences · doi:10.31341/jios.43.1.3 · Cited by 53
Chang, C., Chen, Y., & Tseng, C.-W. (2024) · Management Decision · doi:10.1108/md-08-2023-1363 · Cited by 52
Zoppelletto, A., Orlandi, L. B., & Rossignoli, C. (2020) · The TQM Journal · doi:10.1108/tqm-04-2020-0077 · Cited by 64
Sağlam, M. (2020) · İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi · doi:10.46928/iticusbe.764373 · Cited by 50
Critical factors affecting digital transformation in manufacturing companies
Chirumalla, K., Oghazi, P., Nnewuku, R. E., Tuncay, H., & Yahyapour, N. (2025) · International Entrepreneurship and Management Journal · doi:10.1007/s11365-024-01056-3 · Cited by 91
Oswald, G., & Krcmar, H. (2018) · Informationsmanagement und digitale Transformation · doi:10.1007/978-3-658-22624-4 · Cited by 50
Growing with smart products: Why customization capabilities matter for manufacturing firms
Schulz, C., Kortmann, S., Piller, F. T., & Pollok, P. (2023) · Journal of Product Innovation Management · doi:10.1111/jpim.12680 · Cited by 49
İŞLETMELERİN DİJİTAL DÖNÜŞÜM SENARYOLARI - KAVRAMSAL BİR MODEL ÖNERİSİ
Klein, M. (2020) · Elektronik Sosyal Bilimler Dergisi · doi:10.17755/esosder.676984 · Cited by 49
AI-driven platform enterprise maturity: from human led to machine governed
Yablonsky, S. (2021) · Kybernetes · doi:10.1108/k-06-2020-0384 · Cited by 56
Digital transformation, skills and education: A systematic literature review
Rêgo, B. S., Lourenço, D., Moreira, F., & Pereira, C. S. (2023) · Industry and Higher Education · doi:10.1177/09504222231208969 · Cited by 49
Factors Influencing the Intended Adoption of Digital Transformation: A South African Case Study
Belle, J.-P. V., & van Dyk, R. (2019) · Annals of Computer Science and Information Systems · doi:10.15439/2019f166 · Cited by 49
Big Data Skills Sustainable Development in Healthcare and Pharmaceuticals
Pesqueira, A. M., Sousa, M. J., & Rocha, Á. (2020) · Journal of Medical Systems · doi:10.1007/s10916-020-01665-9 · Cited by 49
The effects of institutional pressures on shipping digital transformation in Taiwan
Kuo, H.-M., Chen, T.-L., & Yang, C.-S. (2021) · Maritime Business Review · doi:10.1108/mabr-04-2021-0030 · Cited by 38
Marx, S., Flynn, S., & Kylänen, M. (2021) · Project Leadership and Society · doi:10.1016/j.plas.2021.100034 · Cited by 48
Shao, Z., Li, X., Luo, Y., & Benitez, J. (2022) · European Journal of Information Systems · doi:10.1080/0960085x.2022.2147456 · Cited by 56
Mittal, A., Kumar, V., Verma, P., & Singh, A. (2022) · The TQM Journal · doi:10.1108/tqm-07-2022-0236 · Cited by 54
The Interplay of Digital Transformation and Collaborative Innovation on Supply Chain Ambidexterity
Abdalla, S., & Nakagawa, K. (2021) · Technology Innovation Management Review · doi:10.22215/timreview/1428 · Cited by 46
Digital Transformation at the University of Porto
Faria, J. A., & Nóvoa, H. (2017) · Lecture notes in business information processing · doi:10.1007/978-3-319-56925-3_24 · Cited by 46
From Digital Business Strategy to Digital Transformation - How
Brown, N., & Brown, I. (2019) · South African Institute of Computer Scientists and Information Technologists · doi:10.1145/3351108.3351122 · Cited by 57
AI-Driven Digital Platform Innovation
Yablonsky, S. (2020) · Technology Innovation Management Review · doi:10.22215/timreview/1392 · Cited by 44
Karaboğa, T., Gürol, Y. D., BİNİCİ, C. M., & Sarp, P. (2021) · Istanbul Business Research · doi:10.26650/ibr.2020.49.0009 · Cited by 44
Digital transformation and human resources planning: the mediating role of innovation
Demir, M., Yaşar, E., & Demir, Ş. Ş. (2022) · Journal of Hospitality and Tourism Technology · doi:10.1108/jhtt-04-2021-0105 · Cited by 44
Alakaş, E. Ö. (2024) · Journal of High Technology Management Research · doi:10.1016/j.hitech.2024.100517 · Cited by 56
Urbinati, A., Chiaroni, D., Chiesa, V., & Frattini, F. (2018) · International Journal of Innovation and Technology Management · doi:10.1142/s0219877019500111 · Cited by 44
Responding to the COVID-19 crisis: the rapid turn toward digital business models
Kronblad, C., & Pregmark, J. E. (2021) · Journal of Science and Technology Policy Management · doi:10.1108/jstpm-10-2020-0155 · Cited by 49
Dynamic capabilities for digital transformation in an enterprise business
Froehlich, C., Reinhardt, L. B., Schreiber, D., & Eberle, L. (2024) · Benchmarking An International Journal · doi:10.1108/bij-12-2023-0864 · Cited by 43
Building a Digital Transformation Strategy
Bresciani, S., Ferraris, A., Romano, M., & Santoro, G. (2021) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-80043-171-320211002 · Cited by 45
Digital transformation enablers in high-tech and low-tech companies: A comparative analysis
Sergei, T., Arkady, T., Natalya, L., Pathak, R. D., Samson, D. A., Husain, Z., & Sushil, S. (2023) · Australian Journal of Management · doi:10.1177/03128962231157102 · Cited by 48
The Impact of Cloud-Based Digital Transformation on IT Service Providers
Clohessy, T., Acton, T., & Morgan, L. (2017) · International Journal of Cloud Applications and Computing · doi:10.4018/ijcac.2017100101 · Cited by 50
Yao, Q., Tang, H., Boadu, F., & Xie, Y. H. (2022) · Journal of the Knowledge Economy · doi:10.1007/s13132-022-01083-x · Cited by 44
Digital transformation and financing constraints of SMEs: evidence from China
Guo, L., Xu, L., Wang, J., & Li, J. (2023) · Asia-Pacific Journal of Accounting & Economics · doi:10.1080/16081625.2023.2257235 · Cited by 58
Dadsena, K., Pant, P., Paul, S., & Pratap, S. (2024) · Business Strategy and the Environment · doi:10.1002/bse.3681 · Cited by 40
Imperatives of Business Models and Digital Transformation for Digital Services Providers
Venkatesh, R., Mathew, L., & Singhal, T. K. (2018) · International Journal of Business Data Communications and Networking · doi:10.4018/ijbdcn.2019010107 · Cited by 41
Estimating the Benefits, Drawbacks and Risk of Digital Transformation Strategy
Yucel, S. (2018) · International Conference on Computational Science and Computational Intelligence (CSCI) · doi:10.1109/csci46756.2018.00051 · Cited by 41
DIGITAL LEADERSHIP FOR DIGITAL TRANSFORMATION
Borowska, G. B. (2019) · Współczesna Gospodarka · Cited by 40
Smart service systems: An interdisciplinary perspective
Beverungen, D., Breidbach, C. F., Pöppelbuß, J., & Tuunainen, V. K. (2019) · Information Systems Journal · doi:10.1111/isj.12275 · Cited by 41
The Effect of Digitalization of Cooperative on Better Transparency and Competitive Advantage
Zainuddin, S. A., Said, N. M., Abdullah, T. B., Yusoff, M. N. H., Yasoa’, M. R., Muhamad, S. F., Nasir, N. A. M., & Musa, Z. K. C. (2022) · Lecture notes in networks and systems · doi:10.1007/978-3-031-08093-7_8 · Cited by 39
Metadata
- Authors
- Hess, T., Matt, C., Benlian, A., & Wiesböck, F.
- Venue
- Strategic Information Management
- Publisher
- Routledge
- Published
- 2020-04-08
- Pages
- 151-173
- OpenAlex
- W2499940354
- Cited by
- 1,266
- References
- 1
- Citations by year
- 2026: 39 · 2025: 165 · 2024: 214 · 2023: 260 · 2022: 147 · 2021: 181 · 2020: 135
- FWCI
- 516.39
- Type
- book chapter
- Language
- en
- Open access
- closed
- Locations
- Routledge eBooks (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Technology Governance and Strategy
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Corporate Management and Leadership
- Keywords
- digital transformation, digital transformation strategy, strategy formulation, chief information officer, media companies, strategic questions
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
