Cited by 226Technology Adoption and User BehaviourCustomer Service Quality and LoyaltyInnovative Human-Technology Interaction

Recent related research in technology acceptance model: A literature review

Open access
Chen, Shih-Chih, Li, Shing-Han, Li, Chien-Yi·2012·Australian Journal of Business and Management Research

Abstract

Technology Acceptance Model is widely applied to access users’ usage in various information system/information technology areas. Learning the critical role of Technology Acceptance Model can guide researchers to design different users’ interface for different online customers, and consequently achieve high user usage in different application areas. This study reviewed 24 studies to understand the past, now and future of Technology Acceptance Model. We discussed the related studies to clarify the extension of Technology Acceptance Model. Besides, the application areas are elaborated including electronic service, mobile data service, self-service technology, electronic learning and so on. Finally, the article concluded the conclusions and future research direction.

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Registry

Crossref · 10.52283/nswrca.ajbmr.20110109a14

Cites

25 of 25 references verified0 citation errors · 0 not checkable

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Authors
Chen, S.-C., Li, S.-H., & Li, C.-Y.
Affiliations
Tatung University (TW)
Venue
Australian Journal of Business and Management Research
Published
2012-04-05
Volume
01
Issue
09
Pages
124-127
ISSN
1839-0846 (ISSN-L)
OpenAlex
W2292347450
Cited by
226
References
25
Citations by year
2026: 4 · 2025: 12 · 2024: 18 · 2023: 46 · 2022: 20 · 2021: 13 · 2020: 23 · 2019: 19 · 2018: 10 · 2017: 14 · 2016: 14 · 2015: 12 · 2014: 13 · 2013: 8
FWCI
21.53
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
Australian Journal of Business and Management Research (publishedVersion, cc-by)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Keywords
technology acceptance model, user acceptance, information systems, user interface design, electronic services, mobile data services, self-service technology, online learning, technology adoption

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