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The Role Of Organizational Controls In Managing Knowledge
Abstract
We present a model demonstrating the role of organizational controls in managing organizational knowledge characterized by different combinations of knowledge attributes. Specifically, we show how particular controls (outcome, process, and clan) differ in their ability to acquire, transfer, interpret, and, finally, use knowledge. We argue that the use of different controls therefore creates distinguishably different knowledge management processes within the firm.
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Cited by
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On factors that moderate the effect of buyer-supplier experience on e-procurement platforms
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Metadata
- Authors
- Turner, K. L., & Makhija, M. V.
- Venue
- Academy of Management Review
- Publisher
- Academy of Management
- Published
- 2006-01
- Volume
- 31
- Issue
- 1
- Pages
- 197-217
- ISSN
- 0363-7425 (ISSN-L)
- 1930-3807
- OpenAlex
- W2040753713
- Cited by
- 473
- References
- 16
- FWCI
- 60.25
- Type
- journal article
- Language
- en
- Open access
- closed
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