The DOI matches its Crossref record; 189 of the 189 references it cites were found in a registry or an index.
A Multi-Level Process Model for Understanding Diversity Practice Effectiveness
Open accessAbstract
A significant amount of research has been conducted on diversity “best practices” to understand whether they help reduce discrimination, increase managerial diversity, and enhance performance. Regardless, which diversity practices should be used, how they should be implemented, for what purpose, and to what effect remains unclear because of issues related to inconsistencies across outcomes studied within and between diversity practices as well as a lack of integration of micro research and macro research. In this review, we focus on these issues to make sense of the array of research conducted since the turn of the century. We first synthesize key research findings from sociological, firm-level research on diversity management practices with research conducted within the psychological tradition using experimental and within-organizational research designs. The results of our review provide the basis for a multilevel process model through which research findings can more easily be interpreted to uncover when and how diversity practices produce desirable results. We discuss how considering the interplay across levels of analysis is critical for enriching our theoretical understanding of the mediating and moderating mechanisms that link the distal constructs of diversity practices and organizational outcomes. We conclude with implications for future research that emerged from an analysis of the literature through our multilevel process model.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The text we found for this paper looks like another document, so the self-check wasn’t run.
Citations
Cites
(1994) · Journal of the American Dietetic Association · doi:10.1016/0002-8223(94)92216-0 · Cited by 46,726
Institutionalized Organizations: Formal Structure as Myth and Ceremony
Meyer, J. W., & Rowan, B. (1977) · American Journal of Sociology · doi:10.1086/226550 · Cited by 28,308
Spence, M. (1973) · The Quarterly Journal of Economics · doi:10.2307/1882010 · Cited by 19,252
A Theory of Cognitive Dissonance
Morvan, C., & O’Connor, A. (2017) · Macat Library eBooks · doi:10.4324/9781912282432 · Cited by 18,284
The New Institutionalism in Organizational Analysis
Powell, W., & DiMaggio, P. (1993) · Administrative Science Quarterly · doi:10.2307/2393344 · Cited by 11,926
Social Capital, Intellectual Capital, and the Organizational Advantage
Nahapiet, J., & Ghoshal, S. (1998) · The Academy of Management Review · doi:10.2307/259373 · Cited by 7,111
The new institutionalism in organizational analysis
(1992) · Choice Reviews Online · doi:10.5860/choice.29-5991 · Cited by 5,553
TETT, R. P., & MEYER, J. P. (1993) · Personnel Psychology · doi:10.1111/j.1744-6570.1993.tb00874.x · Cited by 4,114
MacDuffie, J. P. (1995) · Industrial and Labor Relations Review · doi:10.1177/001979399504800201 · Cited by 3,993
Mischel, W., & Shoda, Y. (1995) · Psychological Review · doi:10.1037/0033-295x.102.2.246 · Cited by 3,889
Research works printed but not linked: 7
Cited by
Sorted by citations
Items 201–233 of 233
Lyubykh, Z., Turner, N., & Alonso, N. M. (2024) · doi:10.64628/aam.n367mkhtn
The Inclusionary Effects of Performing Work: A Practice‐Theoretical Study of Airport Security Work
Dobusch, L., van Eck, D., Janssens, M., & van den Brink, M. (2025) · Journal of Management Studies · doi:10.1111/joms.13272
Critical issues of managing workplace diversity in developing countries: focus on Ghana
Mahama, P. Y., & Bawole, J. N. (2025) · Equality Diversity and Inclusion An International Journal · doi:10.1108/edi-02-2025-0145
Cox, T. J. (2021) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-64802-666-920251006
Benschop, Y. (2020) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-64802-246-320251003
Rethinking Diversity and Inclusion in Recruitment Practices: Vicious and Virtuous CyclesPreprint
Lee, E. S., Szkudlarek, B. A., Newman, A., & Han, C. (2025) · SSRN Electronic Journal · doi:10.2139/ssrn.5166241
Stalled gender diversity: How line managers’ boundary work (re)produces inequalities
Bisht, N. S., Tripathy, A. K., & Siwale, J. (2025) · Organization · doi:10.1177/13505084251378085
Nedelea, N. (2026) · Springer eBooks · doi:10.1007/978-3-031-76750-0_107
Scuderi, V. E., Paolillo, A., & Wolfram, H. (2026) · Palgrave studies in equity, diversity, inclusion, and indigenization in business · doi:10.1007/978-3-032-12722-8_8
Stainback, K. (2026) · Social Forces · doi:10.1093/sf/soag003
Sitzmann, T., Schwartz, S., Dwivedi, P., & Johnson, S. K. (2026) · Human Resource Management · doi:10.1002/hrm.70069
The Ethics of Robin Hoodism: When Managers Take Injustice into Their Own Hands
Dodson, S. J., & Skarlicki, D. P. (2026) · Journal of Business Ethics · doi:10.1007/s10551-026-06273-0
Diversity, Equity and Inclusivity (DEI): Perspectives From Select Indian Corporate Houses
Choudhary, P. K., Routray, S., & Upadhyay, P. (2026) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-80686-565-920261005
Hindering and facilitating factors for developing and implementing HR measures for older workers
Finsel, J. S., Wöhrmann, A. M., & Deller, J. (2026) · German Journal of Human Resource Management Zeitschrift für Personalforschung · doi:10.1177/23970022261442393
How can MNEs effectively advance disability inclusion?
Zhang, L. E., & Saka‐Helmhout, A. (2026) · European Management Journal · doi:10.1016/j.emj.2026.05.006
Amplified (in)visibility: How gender quotas reshape invisible labor and identity in STEM academia
Vo, L.-C., Santistevan, D., & Thelisson, A. (2026) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2026.104254
Huang, L. T.-L., Lin, Y.-T., & Sechman, M. S. (2026) · Review of Philosophy and Psychology · doi:10.1007/s13164-026-00814-2
Leading Diverse Teams: Look (and Deliberate) Before You Leap
Homan, A. C., Gündemir, S., Buengeler, C., & Kleef, G. A. V. (2026) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-80686-965-720261020
Watson, G. P., Guevara, T., & Nguyen, P. (2026) · Applied Psychology · doi:10.1111/apps.70133
Analysis of Female Participation among Select Listed Companies Through their BRSR Reports
Kulshrestha, H. (2026) · International Journal For Multidisciplinary Research · doi:10.36948/ijfmr.2026.v08i04.85873
Person–Organization Misfit as an Evolving Relational System of Mutual Adaptation
Anderson, M., Wong, L., & Lee, S. (2022) · Journal of Applied Organizational Systems and Behavior · doi:10.51847/iagdaju1bj
The Emotional Labor and Recognition Deficits of Organizational Inclusion
Kovács, Z., Szabó, K., Nagy, G., & Toth, E. (2025) · Journal of Applied Organizational Systems and Behavior · doi:10.51847/5k6ox3v0l0
Müller, H., Schmidt, A., & Weber, T. (2024) · Annals of Organizational Culture Leadership and External Engagement Journal · doi:10.51847/ae2eb9ufcd
Rozario, L., & Salman, S. A. (2026) · International Journal of Computer Information Systems and Industrial Management Applications · doi:10.70917/ijcisim-2026-5410
Gautam, V., Maheshwari, M., & Gupta, M. (2026) · New Technology Work and Employment · doi:10.1111/ntwe.70044
Toxic and Unhealthy Work Environments
Kabat‐Farr, D., & Labelle-Deraspe, R. (2026) · Oxford University Press eBooks · doi:10.1093/9780197692332.003.0011
Vink, M., van der Toorn, J., Jansen, W. S., & Ellemers, N. (2026) · Journal of Organizational Change Management · doi:10.1108/jocm-03-2025-0226
Stimulating gender-diverse teams’ creativity through team diversity training: A field experiment
Reinert, C., Buengeler, C., Voorn, B., & Homan, A. C. (2026) · Journal of Business and Psychology · doi:10.1007/s10869-026-10155-7
Sawyer, K. B., Clair, J. A., Thoroughgood, C. N., Gabriel, K. P., & Brown, J. A. (2026) · Personnel Psychology · doi:10.1111/peps.70046
Depoliticizing Language Improves Attitudes Toward Diversity Training
Proudfoot, D., & Fath, S. B. (2026) · Social Psychological and Personality Science · doi:10.1177/19485506261495620
What We Owe to Each Other Is Inclusion: A Scanlonian Argument for Workforce DEI Practices
Herman, B. D. (2026) · Business and Society Review · doi:10.1111/basr.70077
Included but undermined: How representation goals backfire
Osborne, M. R., Roberson, J. W., & Tost, L. (2025) · doi:10.31234/osf.io/cse5r_v2
Metadata
- Authors
- Nishii, L. H., Khattab, J., Shemla, M., & Paluch, R. M.
- Affiliations
- Cornell University (US)
- University of Virginia (US)
- Erasmus University Rotterdam (NL)
- Venue
- Academy of Management Annals
- Publisher
- Academy of Management
- Published
- 2018-01
- Volume
- 12
- Issue
- 1
- Pages
- 37-82
- ISSN
- 1941-6067 (ISSN-L)
- 1941-6520
- OpenAlex
- W2748611186
- Cited by
- 233
- References
- 185
- Citations by year
- 2026: 30 · 2025: 43 · 2024: 45 · 2023: 34 · 2022: 22 · 2021: 25 · 2020: 17 · 2019: 12 · 2018: 5
- FWCI
- 18.17
- Type
- journal article
- Language
- en
- Open access
- green
- pure.eur.nl
- Licence
- other-oa
- Locations
- Academy of Management Annals (publishedVersion)
- EUR Research Repository (Erasmus University Rotterdam) (publishedVersion, other-oa)
- EUR Research Repository (Erasmus University Rotterdam) (submittedVersion)
- RePub (Erasmus University Rotterdam) (submittedVersion, other-oa)
- Topics
- Social Sciences › Gender Studies › Gender Diversity and Inequality
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Keywords
- diversity management practices, organizational diversity, managerial diversity, discrimination reduction, organizational performance
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
A second model labelled each claim on 2026-11-04 (model jev-1.13-20260917, definition revision gold-guideline-v0.2).
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review