Cited by 757Usability and User Interface DesignInnovative Human-Technology InteractionInteractive and Immersive Displays

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The Semiotic Engineering of Human-Computer Interaction

de Souza, Clarisse Sieckenius·2005·The MIT Press eBooks

DOI 10.7551/mitpress/6175.001.0001

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Abstract

A theory of HCI that uses concepts from semiotics and computer science to focus on the communication between designers and users during interaction. In The Semiotic Engineering of Human-Computer Interaction, Clarisse Sieckenius de Souza proposes an account of HCI that draws on concepts from semiotics and computer science to investigate the relationship between user and designer. Semiotics is the study of signs, and the essence of semiotic engineering is the communication between designers and users at interaction time; designers must somehow be present in the interface to tell users how to use the signs that make up a system or program. This approach, which builds on—but goes further than—the currently dominant user-centered approach, allows designers to communicate their overall vision and therefore helps users understand designs—rather than simply which icon to click. According to de Souza's account, both designers and users are interlocutors in an overall communication process that takes place through an interface of words, graphics, and behavior. Designers must tell users what they mean by the artifact they have created, and users must understand and respond to what they are being told. By coupling semiotic theory and engineering, de Souza's approach to HCI design encompasses the principles, the materials, the processes, and the possibilities for producing meaningful interactive computer system discourse and achieves a broader perspective than cognitive, ethnographic, or ergonomic approaches. De Souza begins with a theoretical overview and detailed exposition of the semiotic engineering account of HCI. She then shows how this approach can be applied specifically to HCI evaluation and design of online help systems, customization and end-user programming, and multiuser applications. Finally, she reflects on the potential and opportunities for research in semiotic engineering.

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“Devido sua relevância, o MAC tem sido amplamente adotado [de Souza 2005].”
Background
Meaning and Ubiquitous Technologies
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BackgroundMethod
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Method
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BackgroundInfluential
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Background
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Introduction
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Self-citation
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“According to the Semiotic Engineering theory, proposed by Clarisse de Souza [4], HCI is a Metacommunication process, between (a deputy of) the developer and the user.”
Method
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Organização conversacional
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“Na raiz de todos estes processos, está a comunicação mediada por computador (CMC), sobre a qual adotamos neste trabalho uma perspectiva semiótica (de Souza, 2005).”
BackgroundInfluentialSelf-citation
Democracia 3.0: interação entre governo e cidadãos mediada por tecnologias digitais
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SIGHTLENCE : Haptics for Computer Games
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Motta, J. A. G. (2013) · doi:10.17771/pucrio.acad.23635 · Cited by 1
Empathetic communication of accessibility barriers on the dynamic web to understand the accessible user experience (AUX)Preprint
Afra, P. A., & Toni, G. S. (2023) · Research Square · doi:10.21203/rs.3.rs-3397192/v1 · Cited by 1
A Model-Based Approach to Develop Interactive System Using IMML
Leite, J. C. (2007) · Springer eBooks · doi:10.1007/978-3-540-70816-2_6 · Cited by 1
“The message tells the users how to communicate with the system in order to accomplish a certain range of effects [de Souza, 2005].”
Background
Understanding the Semantics of Web Interface Signs: A Set of Ontological Principals
Islam, M. N., & Islam, A. K. M. N. (2015) · Lecture notes in computer science · doi:10.1007/978-3-319-20889-3_5
Aplicación de metodología de diseño gráfico y de psicología para la creación de personajes de juegos interactivos
Villavicencio, M. D. L. L. P., & Colón, J. E. (2015)
A METACOMUNICAÇÃO EM INTERFACES DIGITAIS DE APLICATIVOS EDUCACIONAIS: REPENSANDO A EXPERIÊNCIA DO APRENDIZADO
Silva, M. V. D. O. E. (2015) · Projetos e Dissertações em Sistemas de Informação e Gestão do Conhecimento
Semiotic Analysis of Brazilian E-Commerce Signs
Guimarães, C., Paula, A. G. D., & Antunes, D. R. (2010) · Communications in computer and information science · doi:10.1007/978-3-642-16324-1_46
“Semiotic Engineering (EngSem) is a Human-Computer Interaction (HCI) theory proposed by de Souza [4].”
Background
Contribuições da engenharia semiótica para os métodos científicos de pesquisa em IHC
de Souza, C. S., & Leitão, C. F. (2008) · Human Factors in Computing Systems · doi:10.5555/1497470.1497535
Self-citation
Detection of Repetitive Patterns in Action Sequences with Noise in Programming by Demonstration
Penteado, R. R. D. M., Silva, S. R. P. D., Furuta, H., et al. (2006) · Lecture notes in computer science · doi:10.1007/11874850_42
“We adopt the Semiotic Engineering approach [3] as our theoretical basis.”
Method
Um ambiente de interface e interação para um servidor de xadrez on-line na web como uma ferramenta educacional
Picussa, J., García, L. S., & Informática, U. F. D. P. S. D. C. E. P. D. P.-G. E. (2008) · LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Científicas)
Can Users Speak for Themselves? Investigating Users Ability to Identify Their Own Interactive Breakdowns
Mattos, B. A. M., Pereira, R. L. S., & Prates, R. O. (2014) · Lecture notes in computer science · doi:10.1007/978-3-319-07233-3_48
SRDigital: proposta de um modelo baseado na linguagem natural e controlada como instrumentos de apoio ao agente computacional do processo de referência
Souza, P. D. S. M. E. (2012) · Aleph UCLA Undergraduate Research Journal for the Humanities and Social Sciences
AVALIAÇÃO DA COMUNICABILIDADE EM JOGOS DE DISPOSITIVOS MÓVEIS: Um estudo da relevância dos signos em jogos Tower Defense.
Andrade, V. S. D. (2013) · Projetos e Dissertações em Sistemas de Informação e Gestão do Conhecimento
Approaches to the mediated city
Jachna, T. J. (2011) · RMIT Research Repository (RMIT University Library) · doi:10.25439/rmt.27332874
AMBIENTE DE PROGRAMAÇÃO SCRATCH VOLTADA PARA CRIANÇAS SOB A PERSPECTIVA DA ENGENHARIA SEMIÓTICA
Vargas, R. D. M. (2016) · Projetos e Dissertações em Sistemas de Informação e Gestão do Conhecimento
The semantic level in HMS design
May, M. (2010) · European Conference on Cognitive Ergonomics · doi:10.1145/1962300.1962316
“In recent years semiotics have already been applied to the analysis and design of Human-Computer Interaction (de Souza 2005) and to multimedia systems (Purchase and Nauman 2001, May and Petersen 2007, O'Neill 2009).”
Method

Authors: de Souza, C. S.
Venue: The MIT Press eBooks
Publisher: The MIT Press
Published: 2005-02-11
DOI: 10.7551/mitpress/6175.001.0001
OpenAlex: W2117812870
Cited by: 757
References: 0
Citations by year: 2026: 19 · 2025: 25 · 2024: 19 · 2023: 33 · 2022: 30 · 2021: 29 · 2020: 30 · 2019: 33 · 2018: 39 · 2017: 45 · 2016: 58 · 2015: 61 · 2014: 36 · 2013: 67 · 2012: 39
FWCI: 22.30
Type: book
Language: en
Open access: closed
Locations: The MIT Press eBooks (publishedVersion)
Topics: Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Physical Sciences › Computer Science › Human-Computer Interaction › Interactive and Immersive Displays
Keywords: semiotic engineering, human-computer interaction theory, semiotics, designer-user communication, user-centered design, interface design, online help systems, customization, end-user programming

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