Cited by 79Occupational Health and BurnoutStress and Burnout ResearchCOVID-19 and Mental Health

Emotional Exhaustion and State Anger in Nurses Who Worked During the Sars Outbreak: The Role of Perceived Threat and Organizational Support

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Fiksenbaum, Lisa, Marjanovic, Zdravko, Greenglass, Esther R., Coffey, Sue·2006·Canadian Journal of Community Mental Health

Abstract

The present study tests a psychosocial model of factors predicting emotional exhaustion and state anger in 333 nurses who worked during the severe acute respiratory syndrome (SARS) outbreak. Predictors included working conditions, feedback, risk of contracting SARS, and perceived organizational support. Results of path analysis revealed that working conditions contributed significantly to an increase in perceived SARS threat, which led to increased emotional exhaustion and state anger. Positive feedback was directly and positively related to organizational support. Higher levels of organizational support predicted lower perceived SARS threat, emotional exhaustion, and state anger. Implications for health-care providers are discussed.

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Research works printed but not linked: 3

  1. Greenglass, E.R., & Burke, R.J. (2000). The relationship between hospital restructuring, anger, hostility and psychosomatics in nurses. Journal of Community and Applied Social Psychology, 10, 155-161.
  2. Maslach, C., Schaufeli, W.B., & Leiter, M.P. (2001). Job burnout. Annual Review of Psychology, 52, 397-422.
  3. Rassool, G.H. (2004). Unprecedented spread of avian influenza requires broad collaboration. Journal of Ad- vanced Nursing, 46, 567-570.

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Authors
Fiksenbaum, L., Marjanovic, Z., Greenglass, E. R., & Coffey, S.
Affiliations
  • York University, Toronto
  • York University (CA)
Venue
Canadian Journal of Community Mental Health
Published
2006-09-01
Volume
25
Issue
2
Pages
89-103
ISSN
0713-3936 (ISSN-L)
OpenAlex
W2244327712
Cited by
79
References
70
Citations by year
2024: 2 · 2023: 9 · 2022: 17 · 2021: 25 · 2020: 16 · 2019: 1 · 2017: 1 · 2016: 1 · 2015: 2 · 2014: 1 · 2013: 1
FWCI
1.16
Type
journal article
Language
en
Open access
Locations
Canadian Journal of Community Mental Health (publishedVersion)
Topics
  • Health Sciences › Health Professions › Occupational Therapy › Occupational Health and Burnout
  • Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
  • Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
Keywords
emotional exhaustion, state anger, nurses, SARS epidemic, threat perception, organizational support, working conditions, positive feedback, occupational stress, psychosocial model, occupational infection risk

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