Check business, management and accounting papers: citations, claims and retractions

How do collaboration and investments in knowledge management affect process innovation in services?

Ashok, M., Narula, R., & Martinez-Noya, A. (2016) · Journal of Knowledge Management

Innovation and Knowledge ManagementService and Product Innovation

Cited by 142

Trust, job satisfaction, perceived organizational performance and turnover intention: A public-private sector comparison in the United Arab Emirates

Zeffane, R., & Bani Melhem, S. J. (2017) · Employee Relations

Job Satisfaction and Organizational BehaviorEmployee Performance and Management

Cited by 142

The Process Specification Language (PSL) overview and version 1.0 specification

Schlenoff, C., Gruninger, M., Tissot, F., Valois, J., & Lee, J. (2000)

Business Process Modeling and AnalysisManufacturing Process and Optimization

Cited by 141

Critical success factors for implementation of supply chain management in Indian small and medium enterprises and their impact on performance

Kumar, R., Singh, R. K., & Shankar, R. (2015) · IIMB Management Review

Quality and Supply ManagementERP Systems Implementation and Impact

Cited by 141

Work coordination, workflow, and workarounds in a medical context

Kobayashi, M., Fussell, S. R., Xiao, Y., & Seagull, F. J. (2005) · CHI '05 Extended Abstracts on Human Factors in Computing Systems

Information Systems Theories and ImplementationTeam Dynamics and Performance

Cited by 141

FinTech in the Small Food Business and Its Relation with Open Innovation

Najib, M., Ermawati, W. J., Fahma, F., Endri, E., & Suhartanto, D. (2021) · Journal of Open Innovation: Technology, Market, and Complexity

FinTech, Crowdfunding, Digital FinanceTechnology Adoption and User Behaviour

Cited by 141

The Antecedents of Customer Loyalty: An Empirical Investigation in Life Insurance Context

Banaras Hindu University, F. O. M. S., Alok, K. R., & Srivastava, M. (2013) · Journal of Competitiveness

Customer Service Quality and LoyaltyCustomer churn and segmentation

Cited by 141

The Domestic Turn: Business Process Outsourcing and the Growing Automation of Kenyan Organisations

Mann, L., & Graham, M. (2016) · The Journal of Development Studies

Outsourcing and Supply Chain ManagementGlobal trade, sustainability, and social impact

Cited by 141

Exploring Influential Factors Including COVID-19 on Green Food Purchase Intentions and the Intention–Behaviour Gap: A Qualitative Study among Consumers in a Chinese Context

Qi, X., Yu, H., & Ploeger, A. (2020) · International Journal of Environmental Research and Public Health

Environmental Sustainability in BusinessOrganic Food and Agriculture

Cited by 141

The internationalization of retailing: Factors influencing the choice of franchising as a market entry strategy

Doherty, A. M. (2007) · International Journal of Service Industry Management

Franchising Strategies and PerformanceInternational Business and FDI

Cited by 141

Connections Between Culinary Tourism Experiences and Memory

Stone, M. J., Migacz, S., & Sthapit, E. (2022) · Journal of Hospitality & Tourism Research

Culinary Culture and TourismDiverse Aspects of Tourism Research

Cited by 140

Sustainable procurement: emerging issues

Walker, H., & Phillips, W. (2009) · International Journal of Procurement Management

Sustainable Supply Chain ManagementPublic Procurement and Policy

Cited by 140

Action research literature: Themes and trends

Dick, B. (2004) · Action Research

Appreciative Inquiry and Organizational ChangeEducation and Art Integration

Cited by 140

Agile Innovation: A Footprint Balancing Distance and Immersion

Wilson, K., & Doz, Y. L. (2011) · California Management Review

Innovation and Knowledge ManagementInternational Business and FDI

Cited by 140

Does intellectual capital efficiency improve firm performance in BRICS economies? A dynamic panel estimation

Nadeem, M., Gan, C., & Nguyen, C. (2017) · Measuring Business Excellence

Intellectual Capital and Performance AnalysisInnovation and Knowledge Management

Cited by 140

Reactions to unethical consumer behavior across six countries

Babakus, E., Bettina Cornwell, T., Mitchell, V., & Schlegelmilch, B. (2004) · Journal of Consumer Marketing

Ethics in Business and EducationConsumer Behavior in Brand Consumption and Identification

Cited by 140

Toward sustainable consumption: Investigating the determinants of green buying behaviour of Indian consumers

Jaiswal, D., & Singh, B. (2018) · Business Strategy & Development

Environmental Sustainability in BusinessSustainable Supply Chain Management

Cited by 140

Mining Massive Fine-Grained Behavior Data to Improve Predictive Analytics1

Martens, D., Provost, F., Clark, J., & de Fortuny, E. J. (2016) · MIS Quarterly

Big Data and Business IntelligenceBig Data Technologies and Applications

Cited by 140

Economic Opportunity and Evolution: Beyond Landscapes and Bounded Rationality

Felin, T., Kauffman, S., Koppl, R., & Longo, G. (2014) · Strategic Entrepreneurship Journal

Entrepreneurship Studies and InfluencesEconomic Theory and Institutions

Cited by 140

Exploring customers' responses to online service failure and recovery strategies during Covid‐19 pandemic: An actor–network theory perspective

Ozuem, W., Ranfagni, S., Willis, M., Rovai, S., & Howell, K. (2021) · Psychology & Marketing

Customer Service Quality and LoyaltyAI in Service Interactions

Cited by 140

Embedding transparency in artificial intelligence machine learning models: managerial implications on predicting and explaining employee turnover

Chowdhury, S., Joel-Edgar, S., Dey, P. K., Bhattacharya, S., & Kharlamov, A. (2023) · The International Journal of Human Resource Management

AI and HR TechnologiesExplainable Artificial Intelligence (XAI)

Cited by 140

Global Value Chains in the Post‐COVID World: Governance for Reliability

Kano, L., & Oh, C. H. (2020) · Journal of Management Studies

Global trade, sustainability, and social impactOutsourcing and Supply Chain Management

Cited by 140

Towards the Circular Economy in the Fashion Industry: The Second-Hand Market as a Best Practice of Sustainable Responsibility for Businesses and Consumers

D’Adamo, I., Lupi, G., Morone, P., & Settembre-Blundo, D. (2022) · Environmental Science and Pollution Research

Sustainable Supply Chain ManagementEnvironmental Sustainability in Business

Cited by 140

Introduction to Special Topic Forum: Perspectives on How Goverments Matter

Ring, P. S., Bigley, G. A., D'Aunno, T., & Khanna, T. (2005) · Academy of Management Review

International Business and FDIPolitical Influence and Corporate Strategies

Cited by 140