Check business, management and accounting papers: citations, claims and retractions

A model of customer satisfaction and retention for hotels

Sim, J., Mak, B., & Jones, D. (2006) · Journal of Quality Assurance in Hospitality & Tourism

Customer Service Quality and LoyaltyCustomer churn and segmentation

Cited by 153

Open Door Policy and China's Rapid Growth: Evidence from City-level Data

Wei, S.-J. (1993) · National Bureau of Economic Research

International Business and FDIGlobal trade and economics

Cited by 153

A Dual Networks Perspective on Inter‐Organizational Transfer of R&D Capabilities: International Joint Ventures in the Chinese Automotive Industry*

Zhao, Z., Anand, J., & Mitchell, W. (2005) · Journal of Management Studies

Innovation and Knowledge ManagementInternational Business and FDI

Cited by 152

Liberating HR through technology

Shrivastava, S., & Shaw, J. B. (2003) · Human Resource Management

Employer Branding and e-HRMAI and HR Technologies

Cited by 152

Churn prediction for high-value players in casual social games

Runge, J., Gao, P., Garcin, F., & Faltings, B. (2014) · 2014 IEEE Conference on Computational Intelligence and Games

Customer churn and segmentationOnline Learning and Analytics

Cited by 152

Corporate Product Policy and Innovative Behavior of European and Japanese Multinationals: An Empirical Investigation

Kotabe, M. (1990) · Journal of Marketing

International Business and FDIInnovation and Knowledge Management

Cited by 152

Sequential Variety in Work Processes

Pentland, B. T. (2003) · Organization Science

Job Satisfaction and Organizational BehaviorInnovative Education and Learning Practices

Cited by 152

Privacy Concerns in Chatbot Interactions

Ischen, C., Araujo, T., Voorveld, H., van Noort, G., & Smit, E. (2020) · Lecture Notes in Computer Science

AI in Service InteractionsPrivacy, Security, and Data Protection

Cited by 152

The relationship between workplace spirituality, job satisfaction and organizational citizenship behaviors – an empirical study

Belwalkar, S., Vohra, V., & Pandey, A. (2018) · Social Responsibility Journal

Workplace Spirituality and LeadershipReligion, Spirituality, and Psychology

Cited by 151

When Posting About Products on Social Media Backfires: The Negative Effects of Consumer Identity Signaling on Product Interest

Grewal, L., Stephen, A. T., & Coleman, N. V. (2019) · Journal of Marketing Research

Digital Marketing and Social MediaConsumer Behavior in Brand Consumption and Identification

Cited by 151

Seven common misconceptions about human resource practices: Research findings versus practitioner beliefs

Rynes, S. L., Brown, K. G., & Colbert, A. E. (2002) · Academy of Management Perspectives

Human Resource and Talent ManagementHuman Resource Development and Performance Evaluation

Cited by 151

Medical, Health and Wellness Tourism Research—A Review of the Literature (1970–2020) and Research Agenda

Zhong, L., Deng, B., Morrison, A. M., Coca-Stefaniak, J. A., & Yang, L. (2021) · International Journal of Environmental Research and Public Health

Global Healthcare and Medical TourismDiverse Aspects of Tourism Research

Cited by 151

Traders as sustainability governance actors in global food supply chains: a research agenda

Grabs, J., & Carodenuto, S. L. (2021) · Business Strategy and the Environment

Global trade, sustainability, and social impactOil Palm Production and Sustainability

Cited by 151

The impact of perceived service quality dimensions on customer satisfaction: An empirical study on public sector banks in India

Kant, R., & Jaiswal, D. (2017) · International Journal of Bank Marketing

Customer Service Quality and LoyaltyBanking Sector Performance and Management

Cited by 151

Cleansing my abuse: A reparative response model of perpetrating abusive supervisor behavior

Liao, Z., Yam, K. C., Johnson, R. E., Liu, W., & Song, Z. (2018) · Journal of Applied Psychology

Job Satisfaction and Organizational BehaviorWorkplace Violence and Bullying

Cited by 151

Artificial Intelligence and Automation in Human Resource Development: A Systematic Review

Ekuma, K. (2024) · Human Resource Development Review

AI and HR TechnologiesHuman Resource Development and Performance Evaluation

Cited by 151

Economics of Free Under Perpetual Licensing: Implications for the Software Industry

Niculescu, M. F., & Wu, D. J. (2014) · Information Systems Research

Digital Platforms and EconomicsConsumer Market Behavior and Pricing

Cited by 151

THE COEVOLUTION OF PLATFORM DOMINANCE AND GOVERNANCE STRATEGIES: EFFECTS ON COMPLEMENTOR PERFORMANCE OUTCOMES

Rietveld, J., Ploog, J. N., & Nieborg, D. B. (2020) · Academy of Management Discoveries

Digital Platforms and EconomicsDigital Economy and Work Transformation

Cited by 151

Why Do First-Time and Repeat Visitors Patronize a Destination?

Morais, D. B., & Lin, C.-H. (2010) · Journal of Travel & Tourism Marketing

Diverse Aspects of Tourism ResearchRecreation, Leisure, Wilderness Management

Cited by 151

The motivational effects of diminished self-esteem for employees who experience abusive supervision

Vogel, R. M., & Mitchell, M. S. (2017) · Journal of Management

Workplace Violence and BullyingJob Satisfaction and Organizational Behavior

Cited by 151

Green procurement process model based on blockchain–IoT integrated architecture for a sustainable business

Rane, S. B., & Thakker, S. V. (2019) · Management of Environmental Quality: An International Journal

Sustainable Supply Chain ManagementBlockchain Technology Applications and Security

Cited by 151

The economic and cognitive costs of annoying display advertisements

Goldstein, D. G., Suri, S., McAfee, R. P., Ekstrand-Abueg, M., & Diaz, F. (2014) · Journal of Marketing Research

Digital Marketing and Social MediaConsumer Market Behavior and Pricing

Cited by 151

How job characteristics relate to need satisfaction and autonomous motivation: implications for work effort

De Cooman, R., Stynen, D., Van den Broeck, A., Sels, L., & De Witte, H. (2013) · Journal of Applied Social Psychology

Job Satisfaction and Organizational BehaviorMotivation and Self-Concept in Sports

Cited by 151

Patterns of retail price variation

Hosken, D., & Reiffen, D. (2004) · The RAND Journal of Economics

Consumer Market Behavior and PricingEconomics of Agriculture and Food Markets

Cited by 150