Check business, management and accounting papers: citations, claims and retractions

Engaging with consumers using social media: a case study of music festivals

Hudson, S., & Hudson, R. (2013) · International Journal of Event and Festival Management

Digital Marketing and Social MediaMarketing and Advertising Strategies

Cited by 128

Firm Sustainable Development Goals and Firm Financial Performance through the Lens of Green Innovation Practices and Reporting: A Proactive Approach

Khan, P. A., Johl, S. K., & Akhtar, S. (2021) · Journal of Risk and Financial Management

Environmental Sustainability in BusinessSustainability and Innovation in Business

Cited by 128

The Relationship Between Leader Motivating Language and Self-Efficacy: A Partial Least Squares Model Analysis

Mayfield, J., & Mayfield, M. (2012) · Journal of Business Communication

Employee Performance and ManagementJob Satisfaction and Organizational Behavior

Cited by 127

Charting the Evolution and Future of Conversational Agents: A Research Agenda Along Five Waves and New Frontiers

Schöbel, S., Schmitt, A., Benner, D., Saqr, M., Janson, A., & Leimeister, J. M. (2024) · Information Systems Frontiers

AI in Service InteractionsSpeech and dialogue systems

Cited by 127

Market Orientation, Internal Process, and External Network: A Qualitative Comparative Analysis of Key Decisional Alternatives in the New Service Development*

Ordanini, A., & Maglio, P. P. (2009) · Decision Sciences

Service and Product InnovationInnovation and Knowledge Management

Cited by 127

Signalling Effects of Vlogger Popularity on Online Consumers

Hill, S. R., Troshani, I., & Chandrasekar, D. (2020) · Journal of Computer Information Systems

Digital Marketing and Social MediaConsumer Behavior and Marketing Influence

Cited by 127

To sell or not to sell: exploring sellers’ trust and risk of chargeback fraud in cross-border electronic commerce.

Guo, Y., Bao, Y., Stuart, B. J., & Le‐Nguyen, K. (2018) · Information Systems Journal

E-commerce and Technology InnovationsTechnology Adoption and User Behaviour

Cited by 127

Rethinking greenwashing: Corporate discourse, unethical practice, and the unmet potential of ethical consumerism

Jones, E. (2019) · Sociological Perspectives

Environmental Sustainability in BusinessCorporate Social Responsibility Reporting

Cited by 127

Fieldwork and data collection in qualitative marketing research

Alam, I. (2005) · Qualitative Market Research: An International Journal

Business Strategies and Management ResearchBusiness and Management Studies

Cited by 127

The Attitude of Tourist Destination Residents towards the Effects of Overtourism—Kraków Case Study

Szromek, A. R., Kruczek, Z., & Walas, B. (2019) · Sustainability

Diverse Aspects of Tourism ResearchUrbanism, Landscape, and Tourism Studies

Cited by 127

Differences in Auditors' Materiality Assessments When Auditing Financial Statements and Sustainability Reports

Moroney, R., & Trotman, K. T. (2016) · Contemporary Accounting Research

Auditing, Earnings Management, GovernanceCorporate Social Responsibility Reporting

Cited by 127

Transformational leadership and employee voices in the hospitality industry

Liang, T.-L., Chang, H.-F., Ko, M.-H., & Lin, C.-W. (2017) · International Journal of Contemporary Hospitality Management

Job Satisfaction and Organizational BehaviorEmployee Performance and Leadership

Cited by 127

An Exploratory Study of Consumer Attitudes toward Green Cosmetics in the UK Market

Lin, Y., Yang, S., Hanifah, H., & Iqbal, Q. (2018) · Administrative Sciences

Environmental Sustainability in BusinessConsumer Perception and Purchasing Behavior

Cited by 127

Understanding AI Advertising From the Consumer Perspective: What Factors Determine Consumer Appreciation of AI-Created Advertisements?

Wu, L., & Jing Wen, T. (2021) · Journal of Advertising Research

AI in Service InteractionsMarketing and Advertising Strategies

Cited by 127

The Irrelevance of Environmental, Social, and Governance Disclosure to Retail Investors

Moss, A., Naughton, J. P., & Wang, C. (2024) · Management Science

Corporate Social Responsibility ReportingFinancial Markets and Investment Strategies

Cited by 127

WHY IS THERE A LACK OF EVIDENCE ON KNOWLEDGE SPILLOVERS FROM FOREIGN DIRECT INVESTMENT?

Rojec, M., & Knell, M. (2018) · Journal of Economic Surveys

International Business and FDIGlobal trade and economics

Cited by 127

Experience quality and hotel boutique customer loyalty: Mediating role of hotel image and perceived value

Hussein, A. S., Hapsari, R. D. V., & Yulianti, I. (2018) · Journal of Quality Assurance in Hospitality & Tourism

Customer Service Quality and LoyaltyConsumer Behavior and Marketing Influence

Cited by 127

The implications of offering free versions for the performance of paid mobile apps

Arora, S., ter Hofstede, F., & Mahajan, V. (2017) · Journal of Marketing

Digital Platforms and EconomicsConsumer Market Behavior and Pricing

Cited by 127

Value Relevance of Voluntary Disclosure: Evidence from Turkish Firms

Uyar, A., & Kılıç, M. (2012) · Journal of Intellectual Capital

Auditing, Earnings Management, GovernanceCorporate Social Responsibility Reporting

Cited by 127

The functional role of entrepreneurial orientation and entrepreneurial bricolage in ensuring sustainable entrepreneurship

Hooi, H. C., Ahmad, N. H., Amran, A., & Rahman, S. A. (2016) · Management Research Review

Entrepreneurship Studies and InfluencesEnvironmental Sustainability in Business

Cited by 126

The Role of HR in Achieving a Sustainability Culture

Liebowitz, J. (2010) · Journal of Sustainable Development

Environmental Sustainability in BusinessHuman Resource and Talent Management

Cited by 126

Effect of employee empathy on customer satisfaction and loyalty during employee–customer interactions: The mediating role of customer affective commitment and perceived service quality

Bahadur, W., Aziz, S., & Zulfiqar, S. (2018) · Cogent Business & Management

Customer Service Quality and LoyaltyEmotional Labor in Professions

Cited by 126

Whether to trust chatbots: Applying the event-related approach to understand consumers’ emotional experiences in interactions with chatbots in e-commerce

Wang, C., Li, Y., Fu, W., & Jin, J. (2023) · Journal of Retailing and Consumer Services

AI in Service InteractionsSocial Robot Interaction and HRI

Cited by 126

Islamic bank contribution to Indonesian economic growth

M. Anwar, S., Junaidi, J., Salju, S., Wicaksono, R., & Mispiyanti, M. (2020) · International Journal of Islamic and Middle Eastern Finance and Management

Islamic Finance and Banking StudiesBanking stability, regulation, efficiency

Cited by 126