Check business, management and accounting papers: citations, claims and retractions

Logistics service quality and customer satisfaction in B2B relationships: a qualitative comparative analysis approach

Gaudenzi, B., Confente, I., & Russo, I. (2020) · The TQM Journal

Customer Service Quality and LoyaltyQuality and Supply Management

Cited by 53

Scope for lean implementation: a survey of 127 Indian industries

Singh, B., Garg, S. K., & Sharma, S. K. (2010) · International Journal of Rapid Manufacturing

Quality and Supply ManagementManagement and Optimization Techniques

Cited by 53

“It’s Not Easy Being Green”: The Greenwashing of Environmental Discourses in Advertising

Budinsky, J., & Bryant, S. (2013) · Canadian Journal of Communication

Environmental Sustainability in BusinessRhetoric and Communication Studies

Cited by 53

Anthropomorphism in artificial intelligence: a game-changer for brand marketing

Gomes, S., Lopes, J. M., & Nogueira, E. (2025) · Future Business Journal

AI in Service InteractionsDigital Marketing and Social Media

Cited by 52

Understanding Chinese vacationers’ perceived destination restorative qualities: cross-cultural validation of the perceived destination restorative qualities scale

Chen, G., Huang, S. (., & Zhang, D. (2017) · Journal of Travel & Tourism Marketing

Diverse Aspects of Tourism ResearchRecreation, Leisure, Wilderness Management

Cited by 52

Digital transformation and its impact on human resource management: A case analysis of two unrelated businesses in the Mauritian public service

Betchoo, N. K. (2016) · 2016 IEEE International Conference on Emerging Technologies and Innovative Business Practices for the Transformation of Societies (EmergiTech)

Employer Branding and e-HRMAI and HR Technologies

Cited by 52

Identification of the relationships among the indicators of sustainable entrepreneurial ecosystems in agricultural startups

Aliabadi, V., Ataei, P., & Gholamrezai, S. (2022) · Journal of Innovation & Knowledge

Entrepreneurship Studies and InfluencesSustainability and Innovation in Business

Cited by 52

Note—Estimating Geographic Customer Densities Using Kernel Density Estimation

Donthu, N., & Rust, R. T. (1989) · Marketing Science

Consumer Market Behavior and PricingSpatial and Panel Data Analysis

Cited by 52

Servant leadership and conflict resolution: a qualitative study

Jit, R., Sharma, C. S., & Kawatra, M. (2016) · International Journal of Conflict Management

Conflict Management and NegotiationLeadership and Management in Organizations

Cited by 52

A case for brands as assets: Acquired and internally developed

Sinclair, R. N., & Lane Keller, K. (2014) · Journal of Brand Management

Accounting Theory and Financial ReportingIntellectual Capital and Performance Analysis

Cited by 52

“Understanding the impact of technology on firms' business models”

André Cavalcante, S. (2013) · European Journal of Innovation Management

Innovation and Knowledge ManagementBusiness Strategies and Innovation

Cited by 52

Reciprocity of trust in the supervisor–subordinate relationship: The mediating role of autonomy and the sense of power

Seppälä, T., Lipponen, J., Pirttila-Backman, A.-M., & Lipsanen, J. (2011) · European Journal of Work and Organizational Psychology

Job Satisfaction and Organizational BehaviorSocial Power and Status Dynamics

Cited by 52

Owning Mistakes Sincerely: Strategies for Mitigating AI Errors

Mahmood, A., Fung, J. W., Won, I., & Huang, C.-M. (2022) · CHI Conference on Human Factors in Computing Systems

AI in Service InteractionsSocial Robot Interaction and HRI

Cited by 52

The economic benefits of justice

Appel, B. J., & Loyle, C. E. (2012) · Journal of Peace Research

International Business and FDIPolitical Conflict and Governance

Cited by 52

Referral Reward Size and New Customer Profitability

Wolters, H. M., Schulze, C., & Gedenk, K. (2020) · Marketing Science

Consumer Market Behavior and PricingCustomer Service Quality and Loyalty

Cited by 52

Beyond the ‘e-’ in e-HRM: integrating a sociomaterial perspective

Myllymäki, D. (2021) · The International Journal of Human Resource Management

Employer Branding and e-HRMAI and HR Technologies

Cited by 52

Explaining Job Satisfaction and Commitment Among Prison Officers: The Role of Organizational Justice

Boateng, F. D., & Hsieh, M.-L. (2019) · The Prison Journal

Job Satisfaction and Organizational BehaviorEmployee Performance and Management

Cited by 52

ESG Confusion and Stock Returns: Tackling the Problem of Noise

Berg, F., Kölbel, J., Pavlova, A., & Rigobon, R. (2022) · SSRN Electronic Journal

Corporate Social Responsibility ReportingFinancial Markets and Investment Strategies

Cited by 52

The New International Division of Labour and the Indian Computer Software Industry

Lakha, S. (1994) · Modern Asian Studies

Outsourcing and Supply Chain ManagementGlobal trade, sustainability, and social impact

Cited by 52

Identification of problems of implementation of Lean concept in the SME sector

Ulewicz, R., & Kucęba, R. (2016) · Ekonomia i Zarzadzanie

Quality and Supply ManagementManagement and Optimization Techniques

Cited by 52

Motivations and relationship outcomes: The mediating role of trust and satisfaction

Swanson, S. R., Davis, J. C., & Zhao, Y. (2007) · Journal of Nonprofit & Public Sector Marketing

Customer Service Quality and LoyaltyNonprofit Sector and Volunteering

Cited by 52

Impulse buying in hospitality: The role of content posted by social media influencers

Szymkowiak, A., Gaczek, P., & Padma, P. (2021) · Journal of Vacation Marketing

Digital Marketing and Social MediaConsumer Retail Behavior Studies

Cited by 52

Age-related effects of job characteristics on burnout and work engagement

Ramos, R., Jenny, G., & Bauer, G. (2016) · Occupational Medicine

Job Satisfaction and Organizational BehaviorWorkplace Health and Well-being

Cited by 52

Understanding the effects of empowering, transformational and ethical leadership on promotive and prohibitive voice: A moderated mediated examination

Jada, U. R., & Mukhopadhyay, S. (2019) · Personnel Review

Job Satisfaction and Organizational BehaviorEmployee Performance and Leadership

Cited by 52