Most cited business, management and accounting papers
- Verified
Shifting to phygital experience management with design science: a six-step method to manage customer journeys
Jacob, F., Pez, V., & Volle, P. (2023) · Journal of Strategic Marketing
Digital Innovation in IndustriesDigital Marketing and Social Media
Cited by 50
- Verified
Growing with smart products: Why customization capabilities matter for manufacturing firms
Schulz, C., Kortmann, S., Piller, F. T., & Pollok, P. (2023) · Journal of Product Innovation Management
Product Development and CustomizationDigital Innovation in Industries
Cited by 49
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Regional determinants of poverty alleviation through entrepreneurship in China
Lin, S., Winkler, C., Wang, S., & Chen, H. (2020) · Entrepreneurship & Regional Development
Entrepreneurship Studies and InfluencesInnovation and Socioeconomic Development
Cited by 49
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Investigating Moral Links Between Religiosity, Altruism, and Green Consumption
Davari, A., Iyer, P., & Strutton, D. (2017) · Journal of Nonprofit & Public Sector Marketing
Environmental Sustainability in BusinessReligion, Ecology, and Ethics
Cited by 49
- Verified
Using authentic 3D product visualisation for an electrical online retailer
Algharabat, R., & Dennis, C. (2010) · Journal of Customer Behaviour
Consumer Retail Behavior StudiesDigital Marketing and Social Media
Cited by 49
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Direction of outward FDI of EMNEs: Evidence from the Indian pharmaceutical sector
Bhaumik, S. K., & Driffield, N. (2011) · Thunderbird International Business Review
International Business and FDIInnovation and Knowledge Management
Cited by 49
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Decolonial design practices: Creating safe spaces for plural voices on contested pasts, presents, and futures
Kambunga, A. P., Smith, R. C., Winschiers-Theophilus, H., & Otto, T. (2023) · Design Studies
Innovative Approaches in Technology and Social DevelopmentDesign Education and Practice
Cited by 49
- Verified
Why do we still need participatory technology assessment?
Hennen, L. (2012) · Poiesis & Praxis
Research, Science, and AcademiaPolitical Theory and Democracy
Cited by 49
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The design and introduction of product lines when consumer valuations are uncertain
Biyalogorsky, E., & Koenigsberg, O. (2014) · Production and Operations Management
Product Development and CustomizationSupply Chain and Inventory Management
Cited by 49
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Leveraging Limits for Contract Professionals: Boundary Work and Control of Working Time
Osnowitz, D., & Henson, K. D. (2016) · Work and Occupations
Employment, Labor, and Gender StudiesManagement and Organizational Studies
Cited by 49
- Verified
Top management: the missing stakeholder in the HRM literature
Boada-Cuerva, M., Trullen, J., & Valverde, M. (2019) · The International Journal of Human Resource Management
Human Resource and Talent ManagementJob Satisfaction and Organizational Behavior
Cited by 49
- Verified
Corporate Constructed and Dissent Enabling Public Spheres: Differentiating Dissensual from Consensual Corporate Social Responsibility
Whelan, G. (2013) · Journal of Business Ethics
Corporate Social Responsibility ReportingCorporate Social Responsibility and Sustainability
Cited by 49
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Aiding the design of innovative and sustainable food packaging: integrating techno-environmental and circular economy criteria
Schmidt Rivera, X. C., Leadley, C., Potter, L., & Azapagic, A. (2019) · Energy Procedia
Sustainable Supply Chain ManagementSustainable Design and Development
Cited by 49
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The Evolution of Balanced Scorecard in Healthcare: A Systematic Review of Its Design, Implementation, Use, and Review
Betto, F., Sardi, A., Garengo, P., & Sorano, E. (2022) · International Journal of Environmental Research and Public Health
Accounting and Organizational ManagementHealthcare Quality and Management
Cited by 49
- Verified
Understanding Inertia in an Industrial Context
Bozzo, C. (2002) · Journal of Customer Behaviour
Customer Service Quality and LoyaltyConsumer Market Behavior and Pricing
Cited by 49
- Verified
The arbitrariness of reviews, and advice for school administrators
Langford, J., & Guzdial, M. (2015) · Communications of the ACM
Research, Science, and AcademiaPublishing and Scholarly Communication
Cited by 49
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The Role of Organizational Culture in Digital Transformation and Modern Accounting Practices Among Jordanian SMEs
Hasan, E. F., Alzuod, M. A., Al Jasimee, K. H., Alshdaifat, S. M., Hijazin, A. F., & Khrais, L. T. (2025) · Journal of Risk and Financial Management
Robotic Process Automation ApplicationsCorporate Management and Leadership
Cited by 49
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Reactions of Older Employees to Organizational Downsizing: The Role of Gender, Job Level, and Time
Armstrong-Stassen, M. (2001) · The Journals of Gerontology Series B: Psychological Sciences and Social Sciences
Organizational Downsizing and RestructuringRetirement, Disability, and Employment
Cited by 49
- Verified
The double-edged sword effect of chatbot anthropomorphism on customer acceptance intention: the mediating roles of perceived competence and privacy concerns
Song, M., Zhu, Y., Xing, X., & Du, J. (2024) · Behaviour & Information Technology
AI in Service InteractionsTechnology Adoption and User Behaviour
Cited by 49
- Verified
How Gratitude Influences Customer Word-Of-Mouth Intentions and Involvement: The Mediating Role of Affective Commitment
Fazal-e-Hasan, S. M., Lings, I. N., Mortimer, G., & Neale, L. (2017) · Journal of Marketing Theory and Practice
Customer Service Quality and LoyaltyService and Product Innovation
Cited by 49
- Verified
Modelling Tourism in the Galapagos Islands: An Agent-Based Model Approach
Pizzitutti, F., Mena, C. F., & Walsh, S. J. (2014) · Journal of Artificial Societies and Social Simulation
Diverse Aspects of Tourism ResearchMulti-Agent Systems and Negotiation
Cited by 49
- Verified
Lean Supply Chain Management
Wincel, J. P. (2003) · Productivity Press eBooks
Quality and Supply ManagementSupply Chain and Inventory Management
Cited by 49
- Verified
Digital Maturity Assessment Model for the Organizational and Process Dimensions
Tubis, A. A. (2023) · Sustainability
Digital Innovation in IndustriesInformation Technology Governance and Strategy
Cited by 49
- Verified
Enhancing Student Experiential Learning With Structured Interviews
Cornell, R. M., Johnson, C. B., & Schwartz, W. C. (2013) · Journal of Education for Business
Accounting Education and CareersManagement and Marketing Education
Cited by 49
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