Elderly Users in Ambient Intelligence: Does an Avatar Improve the Interaction?
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The use of ECAs could improve the accessibility and acceptance of computer-based assistive technologies, compared to graphical user interfaces and voice interfaces, especially for older adults with cognitive impairment.
“Globally, current results [10, 11, 5, 6, 12] lead to the conclusion that the use of ECAs could improve the accessibility and acceptance of computer-based assistive technologies, compared to graphical user interfaces and voice interfaces, especially for older adults with cognitive impairment.”
From Usability assessment of interaction management support in LOUISE, an ECA-based user interface for elders with cognitive impairment (2018) · cites this paper as [11]
ECAs have advantages over other kinds of interfaces: naturalness, higher levels of attention, easy understanding, believability, higher motivation, and effectiveness.
“The aforementioned authors have identified the following advantages of ECAs over other kinds of interfaces: naturalness [11, 5, 6], higher levels of attention [10, 11, 5], easy understanding [11, 5], believability [10, 11], higher motivation [10, 12, 13] and effectiveness [10, 11, 5].”
From Usability assessment of interaction management support in LOUISE, an ECA-based user interface for elders with cognitive impairment (2018) · cites this paper as [11]
In a study comparing three information presentation modalities (ECA, onscreen text with speech, and text only), participants (older adults with and without cognitive impairment) liked the ECA better and performed significantly better in a guided task with the ECA than with the other prompting modalities.
“In [11], three information presentation modalities were compared: ECA, onscreen text with speech and text only. The results show that the participants, older adults with and without cognitive impairment, liked the ECA better and performed significantly better in a guided task with the ECA than with the other prompting modalities.”
From Usability assessment of interaction management support in LOUISE, an ECA-based user interface for elders with cognitive impairment (2018) · cites this paper as [11]
ECAs are found pleasant by most elderly people.
“Secondly, ECAs are found pleasant by most elderly people, attract attention better than other modalities and their use yields better task performance.”
From Field evaluation with cognitively-impaired older adults of attention management in the Embodied Conversational Agent Louise (2016) · cites this paper as [6]
ECAs attract attention better than other modalities.
“Secondly, ECAs are found pleasant by most elderly people, attract attention better than other modalities and their use yields better task performance.”
From Field evaluation with cognitively-impaired older adults of attention management in the Embodied Conversational Agent Louise (2016) · cites this paper as [6]
Use of ECAs yields better task performance.
“Secondly, ECAs are found pleasant by most elderly people, attract attention better than other modalities and their use yields better task performance.”
From Field evaluation with cognitively-impaired older adults of attention management in the Embodied Conversational Agent Louise (2016) · cites this paper as [6]
ECAs are better media to convey information and provide guidance to older adults with cognitive impairment than text and disembodied speech.
“To sum up, firstly, the studies presented here suggest that ECAs are better media to convey information and provide guidance to older adults with cognitive impairment than text and disembodied speech.”
From Field evaluation with cognitively-impaired older adults of attention management in the Embodied Conversational Agent Louise (2016) · cites this paper as [6]
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“The aforementioned authors have identified the following advantages of ECAs over other kinds of interfaces: naturalness [5,6,11], higher levels of attention [5,10,11], easy understanding [5,11], believability [10,11], higher motivation [10, 12,13] and effectiveness [5,10,11].”
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“Ortiz, del Puy Carretero, Oyarzun et al. (2007) indicate that virtual characters could improve interaction between older people and machines.”
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“For example, empathetic chatbots earned more trust from Black older adults [21], and avatar chatbots fostered stronger emotional bonds than voice-only agents [33].”
Avatar Based Technology Use in Dementia: A Review (Preprint)Preprint
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Maintaining the engagement of older adults with dementia while interacting with serious game
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“[41] have tested 15 older adults categorized in three different groups (normal aging, mild cognitive impairment and Alzheimer) with three prompting interface: with an agent, with text and voice and with only text.”
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“Believability ECAs are usually perceived as trustworthy, thanks to their human-like appearance [42, 151].”
BackgroundMethodInfluentialPersonalization of Virtual Coaching Applications using Procedural Modeling
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“…study with older adults and avatars, showing that subjects follow instructions better, that they can understand the facial impressions of an avatar even when having cognitive impairments, and that interaction with an emotionally responsive avatar was regarded as pleasant (Ortiz et al., 2007).”
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Embodied Conversational Agents for Patients With Dementia: Thematic Literature Analysis (Preprint)
Rampioni, M., Stara, V., Felici, E., Rossi, L., & Paolini, S. (2020) · doi:10.2196/preprints.25381
An Avatar Acceptance Study for Home Automation Scenarios
Manresa-Yee, C., Ponsa, P., Arellano, D., & Larrea, M. (2012) · Articulated Motion and Deformable Objects · doi:10.1007/978-3-642-31567-1_23
“Different works study the use of avatars and talking heads in assistive homes and intelligent ambient for elderly people with cognitive impairments, alzheimer or normal aging [2, 3, 4, 5].”
Background
- Authors
- Ortiz, A., del Puy Carretero, M., Oyarzun, D., Yanguas, J. J., Buiza, C., Gonzalez, M. F., & Etxeberria, I.
- Affiliations
- Vicomtech (ES)
- Matia Fundazioa (ES)
- ORCID
- Ortiz, Amalia
- Venue
- Lecture Notes in Computer Science
- Publisher
- Springer Berlin Heidelberg
- Published
- 2007
- Pages
- 99-114
- ISSN
- 0302-9743 (ISSN-L)
- 1611-3349
- OpenAlex
- W1505815090
- Cited by
- 62
- References
- 21
- Citations by year
- 2025: 1 · 2024: 2 · 2023: 2 · 2021: 3 · 2020: 1 · 2019: 4 · 2018: 6 · 2017: 5 · 2016: 3 · 2015: 11 · 2014: 6 · 2013: 7 · 2012: 4
- FWCI
- 3.07
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- Lecture notes in computer science (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Social Sciences › Demography › Technology Use by Older Adults
- Physical Sciences › Computer Science › Human-Computer Interaction › Virtual Reality Applications and Impacts
- Keywords
- ambient intelligence, elderly users, avatars, virtual characters, human-machine interaction, mild cognitive impairment, Alzheimer's disease, normal aging, emotion recognition, facial expressions, user experience, memory retrieval
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