The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
A first look at online reputation on Airbnb, where every stay is above average
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If nearly all Airbnb reviews are positive, does that make them meaningless?
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Reputation effects in socially driven sharing economy transactions
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Simulation Experiments on (the Absence of) Ratings Bias in Reputation Systems
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Gauß, P., Gensler, S., Kortenhaus, M., Riedel, N., & Schneider, A. (2024) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-024-01028-7 · Cited by 25
Excess reciprocity distorts reputation in online social networks
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Service Quality in the Gig Economy: Empirical Evidence about Driving Quality at Uber
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Trust and power in Airbnb's digital rating and reputation system
Christiaens, T. (2025) · Ethics and Information Technology · doi:10.1007/s10676-025-09825-6 · Cited by 11
“Another design feature with crucial effects on digital reputations is Airbnb’s choice to de-anonymize reviews (Bridges & Vásquez, 2018; Meijerink & Schoenmakers, 2021; Teubner & Glaser, 2018; Zervas et al., 2021).”
Metadata
- Authors
- Zervas, G., Proserpio, D., & Byers, J. W.
- Venue
- Marketing Letters
- Published
- 2020-11-04
- Volume
- 32
- Issue
- 1
- Pages
- 1-16
- ISSN
- 0923-0645 (ISSN-L)
- 1573-059X
- OpenAlex
- W3125596464
- Cited by
- 600
- References
- 4
- FWCI
- 61.65
- Type
- journal article
- Language
- en
- Open access
- green
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