The impact of channel integration on consumer responses in omni-channel retailing: The mediating effect of consumer empowerment
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Tap here to power up! Mobile augmented reality for consumer empowerment
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Challenges, Opportunities, and Lessons Learned: Sustainability in Brazilian Omnichannel Retail
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How online shopping experiences shape consumer webrooming behavior
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- Authors
- Zhang, M., Ren, C., Wang, G. A., & He, Z.
- Affiliations
- Tianjin University (CN)
- Virginia Tech (US)
- Corresponding author
- Zhang, Min
- Venue
- Electronic Commerce Research and Applications
- Publisher
- Elsevier BV
- Published
- 2018-03
- Volume
- 28
- Pages
- 181-193
- ISSN
- 1567-4223 (ISSN-L)
- OpenAlex
- W2793509955
- Cited by
- 370
- References
- 131
- Citations by year
- 2026: 27 · 2025: 33 · 2024: 64 · 2023: 70 · 2022: 63 · 2021: 53 · 2020: 38 · 2019: 18 · 2018: 4
- FWCI
- 50.54
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- www.elsevier.com/tdm/userlicense/1.0/ (tdm)
- www.elsevier.com/legal/tdmrep-license (tdm)
- www.elsevier.com/open-access/userlicense/1.0/ (am, 359 d)
- doi.org/10.15223/policy-017 (stm-asf)
- doi.org/10.15223/policy-037 (stm-asf)
- doi.org/10.15223/policy-012 (stm-asf)
- doi.org/10.15223/policy-029 (stm-asf)
- doi.org/10.15223/policy-004 (stm-asf)
- Locations
- Electronic Commerce Research and Applications (acceptedVersion)
- Funders
- Ministry of Education of the People's Republic of China (14YJC630194)
- China Scholarship Council (201706255048)
- National Natural Science Foundation of China (71532008, 71572122)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Retail Behavior Studies
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Market Behavior and Pricing
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
- Keywords
- channel integration, omnichannel retail, consumer empowerment, consumer trust, customer satisfaction, purchase intention, customer patronage, stimulus-organism-response model, mediating effect
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