Artificial intelligence in local government services: Public perceptions from Australia and Hong Kong
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The evolution of AI might threaten governments through applications such as using AI for surveillance, which raises significant privacy concerns for individuals.
“Similarly, the evolution of AI might also threaten governments through several applications, such as using AI for surveillance purposes, which raises significant privacy concerns for individuals (Yigitcanlar et al., 2023).”
From Navigating the perils of artificial intelligence: a focused review on ChatGPT and responsible research and innovation (2024) · cites this paper as Yigitcanlar et al., 2023
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Implementation Of Good Governance in Public Services at Local Government
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A starting framework for urban AI applications
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- Authors
- Yigitcanlar, T., Li, R. Y. M., Beeramoole, P. B., & Paz, A.
- Affiliations
- Hong Kong Shue Yan University (CN)
- Queensland University of Technology (AU)
- Venue
- Government Information Quarterly
- Publisher
- Elsevier BV
- Published
- 2023-06
- Volume
- 40
- Issue
- 3
- Pages
- 101833
- ISSN
- 0740-624X (ISSN-L)
- OpenAlex
- W4376135829
- Cited by
- 142
- References
- 105
- Citations by year
- 2026: 27 · 2025: 65 · 2024: 35 · 2023: 15
- FWCI
- 139.60
- Type
- journal article
- Language
- en
- Open access
- green
- purl.org
- Licence
- Locations
- Government Information Quarterly (publishedVersion)
- QUT ePrints (Queensland University of Technology) (submittedVersion, cc-by-nc-nd)
- Funders
- Australian Research Council (DP220101255)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Physical Sciences › Engineering › Media Technology › Smart Cities and Technologies
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Keywords
- artificial intelligence, public perception of AI, municipal services, perceived usefulness of AI, ease of use, resource management, public safety, environmental crisis management, AI policy, Australia, Hong Kong
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