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Cited by 60Customer Service Quality and LoyaltySharing Economy and PlatformsDiverse Aspects of Tourism Research

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How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers

Tajeddini, Kayhan, Gamage, Thilini Chathurika, Hameed, Waseem Ul, Qumsieh-Mussalam, Gretel, Chaijani, Milad Hooshmand, Rasoolimanesh, S. Mostafa, Kallmuenzer, Andreas·2022·International Journal of Hospitality Management
DOI 10.1016/j.ijhm.2021.103093
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Metadata

Authors
Tajeddini, K., Gamage, T. C., Hameed, W. U., Qumsieh-Mussalam, G., Chaijani, M. H., Rasoolimanesh, S. M., & Kallmuenzer, A.
Affiliations
  • Sheffield Hallam University (GB)
  • Sabaragamuwa University of Sri Lanka (LK)
  • Islamia University of Bahawalpur (PK)
  • Les Roches International School of Hotel Management (CH)
  • University of Guilan (IR)
  • Taylor's University (MY)
  • Excelia Business School (FR)
Corresponding author
Tajeddini, Kayhan
ORCID
Venue
International Journal of Hospitality Management
Publisher
Elsevier BV
Published
2022-01
Volume
100
Pages
103093
ISSN
0278-4319 (ISSN-L)
DOI
10.1016/j.ijhm.2021.103093
OpenAlex
W3210474136
Cited by
60
References
9
Citations by year
2026: 6 · 2025: 8 · 2024: 20 · 2023: 16 · 2022: 10
FWCI
11.16
Type
journal article
Language
en
Open access
closed
Licence
Locations
  • International Journal of Hospitality Management (publishedVersion)
  • SHURA (Sheffield Hallam University Research Archive) (Sheffield Hallam University) (acceptedVersion)
Funders
Japan Society for the Promotion of Science (21K12460)
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › Customer Service Quality and Loyalty
  • Social Sciences › Business, Management and Accounting › Marketing › Sharing Economy and Platforms
  • Social Sciences › Business, Management and Accounting › Tourism, Leisure and Hospitality Management › Diverse Aspects of Tourism Research
Keywords
Airbnb, self-gratification, social values, revisit intention, customer loyalty, perceived value, short-term rental platforms

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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

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