The DOI matches its Crossref record; 89 of the 90 references it cites were found in a registry or an index.
Context and mobile services' value-in-use
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Integrity signals
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Cites
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Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“It may be that if users are merely told that their meal is unhealthy but not given any advice on what to do to make it better, they do not get enough value out of the experience and subsequently lack motivation to continue using the app [36].”
From Factors related to sustained use of a free mobile app for dietary self-monitoring with photography and peer feedback: retrospective cohort study (2014) · cites this paper as [36]
Citations
Cites
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
(1990) · Cited by 24,217
Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
Zeithaml, V. A. (1988) · Journal of Marketing · doi:10.1177/002224298805200302 · Cited by 18,292
Qualitative evaluation and research methods
Ellis, D. J. (1990) · International Journal of Information Management · doi:10.1016/0268-4012(90)90041-p · Cited by 17,943
Information Systems Success: The Quest for the Dependent Variable
DeLone, W. H., & McLean, E. R. (1992) · Information Systems Research · doi:10.1287/isre.3.1.60 · Cited by 10,697
The critical incident technique.
Flanagan, J. C. (1954) · Psychological Bulletin · doi:10.1037/h0061470 · Cited by 8,191
Service-dominant logic: continuing the evolution
Vargo, S. L., & Lusch, R. F. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0069-6 · Cited by 7,824
Consumer Perceived Value: The Development of a Multiple Item Scale
Sweeney, J. C., & Soutar, G. N. (2001) · Journal of Retailing · doi:10.1016/s0022-4359(01)00041-0 · Cited by 6,643
Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value
Babin, B. J., Darden, W. R., & Griffin, M. (1994) · Journal of Consumer Research · doi:10.1086/209376 · Cited by 6,020
Hedonic Consumption: Emerging Concepts, Methods and Propositions
Hirschman, E. C., & Holbrook, M. B. (1982) · Journal of Marketing · doi:10.1177/002224298204600314 · Cited by 5,616
Research works printed but not linked: 3
- Braiterman, 2007, Design sketch: the context of mobile interaction, International Journal of Mobile Marketing, 2, 66
- Laukkanen, T., 2006. Consumer Value Drivers in Electronic Banking. Doctoral Thesis, University of Kuopio.
- Yang, 2006, Value-added mobile data services: the antecedent effects of consumer value on using mobile data services, International Journal of Mobile Marketing, 1, 11
Cited by
Sorted by citations
Value co-creation: concept and measurement
Ranjan, K. R., & Read, S. (2014) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-014-0397-2 · Cited by 1,416
The service revolution and its marketing implications: service logic vs service-dominant logic
Grönroos, C., & Gummerus, J. K. (2014) · Managing Service Quality · doi:10.1108/msq-03-2014-0042 · Cited by 600
Self-citationHubert, M., Blut, M., Brock, C., Backhaus, C., & Eberhardt, T. (2017) · Psychology and Marketing · doi:10.1002/mar.20982 · Cited by 299
Understanding omni-channel shopping value: A mixed-method study
Huré, É., Picot-Coupey, K., & Ackermann, C.-L. (2017) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2017.08.011 · Cited by 280
Gupta, K., & Arora, N. (2019) · South Asian Journal of Business Studies · doi:10.1108/sajbs-03-2019-0037 · Cited by 208
Metadata
- Authors
- Gummerus, J., & Pihlström, M.
- Affiliations
- Hanken School of Economics (FI)
- Corresponding author
- Gummerus, Johanna
- ORCID
- Gummerus, Johanna
- Venue
- Journal of Retailing and Consumer Services
- Publisher
- Elsevier BV
- Published
- 2011-11
- Volume
- 18
- Issue
- 6
- Pages
- 521-533
- ISSN
- 0969-6989 (ISSN-L)
- OpenAlex
- W2071140632
- Cited by
- 161
- References
- 90
- Citations by year
- 2026: 3 · 2025: 3 · 2024: 6 · 2023: 5 · 2022: 12 · 2021: 12 · 2020: 13 · 2019: 13 · 2018: 12 · 2017: 16 · 2016: 12 · 2015: 13 · 2014: 20 · 2013: 12 · 2012: 8
- FWCI
- 24.13
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Retailing and Consumer Services (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Customer Service Quality and Loyalty
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
- Keywords
- mobile services, value-in-use, conditional value, uncertain conditions, consumer preferences
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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