The DOI matches its Crossref record; 8 of the 8 references it cites were found in a registry or an index.
Emotional labor: A conceptualization and scale development
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Citations
Cites
The measurement of experienced burnout
Maslach, C., & Jackson, S. E. (1981) · Journal of Organizational Behavior · doi:10.1002/job.4030020205 · Cited by 14,496
Construct validity in psychological tests.
Cronbach, L. J., & Meehl, P. E. (1955) · Psychological Bulletin · doi:10.1037/h0040957 · Cited by 11,195
The emerging field of emotion regulation: an integrative review
Gross, J. J. (1998) · Review of General Psychology · doi:10.1037/1089-2680.2.3.271 · Cited by 9,916
Schwarz, N., & Clore, G. L. (1983) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.45.3.513 · Cited by 4,952
Emotion knowledge: further exploration of a prototype approach
Shaver, P., Schwartz, J., Kirson, D., & O'Connor, C. (1987) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.52.6.1061 · Cited by 3,072
Organizational Behavior: Affect in the Workplace
Brief, A. P., & Weiss, H. M. (2002) · Annual Review of Psychology · doi:10.1146/annurev.psych.53.100901.135156 · Cited by 1,797
Emotional Labour: Skill and Work in the Social Regulation of Feelings
Abstract, N. J. (1989) · The Sociological Review · doi:10.1111/j.1467-954x.1989.tb00019.x · Cited by 752
Armstrong, J. S. (1967) · The American Statistician · doi:10.1080/00031305.1967.10479849 · Cited by 165
Cited by
The Sociology of Emotional Labor
Wharton, A. S. (2009) · Annual Review of Sociology · doi:10.1146/annurev-soc-070308-115944 · Cited by 801
A Social Interaction Model Of The Effects Of Emotion Regulation On Work Strain
CÔTÉ, S. (2005) · Academy of Management Review · doi:10.5465/amr.2005.17293692 · Cited by 669
Emotional Labor at a Crossroads: Where Do We Go from Here?
Grandey, A. A., & Gabriel, A. S. (2015) · Annual Review of Organizational Psychology and Organizational Behavior · doi:10.1146/annurev-orgpsych-032414-111400 · Cited by 664
Ashford, S. J., Caza, B. B., & Reid, E. M. (2018) · Research in Organizational Behavior · doi:10.1016/j.riob.2018.11.001 · Cited by 582
The state of the heart: Emotional labor as emotion regulation reviewed and revised.
Grandey, A. A., & Melloy, R. C. (2017) · Journal of Occupational Health Psychology · doi:10.1037/ocp0000067 · Cited by 474
Leadership, affect and emotions: A state of the science review
Gooty, J., Connelly, S., Griffith, J., & Gupta, A. (2010) · The Leadership Quarterly · doi:10.1016/j.leaqua.2010.10.005 · Cited by 471
Intra-team conflict: the moderating effect of emotional self-leadership
Flores, H. R., Jiang, X., & Manz, C. C. (2018) · International Journal of Conflict Management · doi:10.1108/ijcma-07-2017-0065 · Cited by 30
The right way to lead with emotional labor
Humphrey, R. H. (2008) · Affect and Emotion · doi:10.1108/978-1-60752-815-920251002 · Cited by 26
Zeng, Z., Wang, X., Bi, H., Li, Y., Yue, S., Gu, S., & Xiang, G. (2021) · Frontiers in Psychology · doi:10.3389/fpsyg.2021.684830 · Cited by 24
Doyle, M., Tapson, K., Karagiannopoulos, V., & Lee, P. (2023) · The Police Journal: Theory, Practice and Principles · doi:10.1177/0032258x211043331 · Cited by 18
Metadata
- Authors
- Glomb, T. M., & Tews, M. J.
- Venue
- Journal of Vocational Behavior
- Publisher
- Elsevier BV
- Published
- 2004-02
- Volume
- 64
- Issue
- 1
- Pages
- 1-23
- ISSN
- 0001-8791 (ISSN-L)
- OpenAlex
- W2076800099
- Cited by
- 538
- References
- 8
- FWCI
- 24.41
- Type
- journal article
- Language
- en
- Open access
- closed
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
