Student or educator? Sign up with your school email and get 6 months of Pro free.
CoChat
Sign Up
Cited by 1,522

The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.

Exploring the factors associated with Web site success in the context of electronic commerce

Liu, Chang, Arnett, Kirk P.·2000·Information & Management
DOI 10.1016/s0378-7206(00)00049-5
Open this paper in CoChat — free account

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1016/s0378-7206(00)00049-5

Cites

6 of 6 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 6 references

Research works printed but not linked: 53

  1. Allen, 1996, Electronic commerce, Mortgage Banking, 56, 101
  2. Amoako, 1993, User involvement and user satisfaction, Information & Management, 25, 1, 10.1016/0378-7206(93)90021-K · DOI
  3. Anderson, 1996, On the reliability of electronic payment systems, IEEE Transactions on Software Engineering, 22, 294, 10.1109/32.502222 · DOI
  4. Ahituv, 1980, A systematic approach toward assessing the value of an information system, MIS Quarterly, 4, 61, 10.2307/248961 · DOI
  5. L. Applegate, J. Gogan, Electronic Commerce: Trends and Opportunities, Harvard Business School Press, 9-196-006, Harvard, 1995, pp. 1–15.
  6. Armstrong, 1996, The real value of on-line communities, Harvard Business Review, 74, 134
  7. K.P. Arnett, C. Liu, Today’s electronic communication facilitators: a profile of Fortune 1000 webmasters, in: Proceedings of the 2nd Annual Americas Conference for the Association for Information Systems (AIS), Phoenix, AZ, 1996, pp. 366–368.
  8. Bakos, 1991, A strategic analysis of electronic marketplaces, MIS Quarterly, 15, 295, 10.2307/249641 · DOI · Paper page
  9. Bailey, 1983, Development of a tool for a measuring and analyzing computer user satisfaction, Management Science, 29, 530, 10.1287/mnsc.29.5.530 · DOI · Paper page
  10. Balderston, 1996, Empirical wisewire will let users customize searches, Infoword, 18, 5
  11. Baroudi, 1986, An empirical study of the impact of user involvement on system usage and information satisfaction, Communications of the ACM, 29, 232, 10.1145/5666.5669 · DOI · Paper page
  12. Barua, 1995, Information technology and business value: an analytic and empirical investigation, Information Systems Research, 6, 3, 10.1287/isre.6.1.3 · DOI · Paper page
  13. Baty, 1995, Intershop: enhancing the vendor/customer dialectic in electronic shopping, Journal of Management Information Systems, 11, 9, 10.1080/07421222.1995.11518058 · DOI
  14. Bellenger, 1976, The congruence of store image and self image, Journal of Retailing, 52, 17
  15. Benjamin, 1995, Electronic markets and virtual chains on the information superhighway, Sloan Management Review, 36, 62
  16. Bhimani, 1996, Securing the commercial internet, Communications of the ACM, 39, 29, 10.1145/228503.228509 · DOI · Paper page
  17. Farhoomand, 1996, Factors influencing electronic data interchange success, Data Base, 27, 45, 10.1145/234611.234615 · DOI
  18. Friedman, 1996, Will SET secure electronic commerce or lead to its extinction, Bank Systems and Technology, 33, 58
  19. J. Hair, R.E. Anderson, R.L. Tatham, W.C. Black, Multivariate Data Analysis with Readings, 4th Edition, Macmillan, New York, 1994.
  20. Ives, 1980, A framework for research in computer-based management information systems, Management Sciences, 26, 910, 10.1287/mnsc.26.9.910 · DOI · Paper page
  21. Ives, 1983, The measurement of user information satisfaction, Communications of the ACM, 26, 785, 10.1145/358413.358430 · DOI · Paper page
  22. S.L. Jarvenpaa, P.A. Todd, Consumer reactions to electronic shopping on the world wide web, International Journal of Electronic Commerce 2 (1) (1997). · DOI · Paper page
  23. King, 1996, Key dimensions of facilitators and inhibitors for the strategic use of information technology, Journal of Management Information Systems, 12, 35, 10.1080/07421222.1996.11518100 · DOI
  24. M. Komenar, Electronic Marketing, Wiley, New York, 1997.
  25. P. Kolter, Marketing Management: Analysis, Planning, Implementation, and Control, 8th Edition, Prentice-Hall, Englewood Cliffs, NJ, 1994.
  26. S. Garfinkel, Web Security & Commerce, O’Reilly & Associates, Cambridge, MA, 1997.
  27. Guimaraes, 1996, Factors important to expert systems success: a field test, Information & Management, 30, 119, 10.1016/0378-7206(95)00042-9 · DOI
  28. Laudon, 1995, Ethical concepts and information technology, Communications of the ACM, 38, 33, 10.1145/219663.219677 · DOI
  29. Lederer, 1991, Critical dimensions of strategic information systems planning, Decision Sciences, 22, 104, 10.1111/j.1540-5915.1991.tb01265.x · DOI
  30. Li, 1993, Marketing information systems in the Fortune 500 companies: past, present, and future, Journal of Management Information Systems, 10, 165, 10.1080/07421222.1993.11517995 · DOI
  31. Liu, 1997, Web sites of the Fortune 500 companies: facing customers through home pages, Information and Management, 31, 335, 10.1016/S0378-7206(97)00001-3 · DOI
  32. Lucas, 1996, What in the world is electronic commerce, Sales and Marketing Management, 148, 24
  33. Malone, 1987, Electronic markets and electronic hierarchies, Communications of the ACM, 30, 4S4, 10.1145/214762.214766 · DOI · Paper page
  34. Martin, 1982, Determining information requirements for DSS, Journal of Systems Management, 33, 14
  35. Messmer, 1995, Security expert probes the web, Network World, 12, 17
  36. Mukhopadhyay, 1995, Business value of information technology: a study of electronic data interchange, MIS Quarterly, 19, 137, 10.2307/249685 · DOI · Paper page
  37. Niederman, 1991, Information management issues for the 1990s, MIS Quarterly, 15, 474, 10.2307/249452 · DOI · Paper page
  38. J.C. Nunnally, Psychometric Theory, 2nd Edition, McGraw-Hill, New York, 1978.
  39. Padgett, 1991, ABI/INFORM celebrates 20th anniversary, Information Today, 8, 21
  40. Panurach, 1996, Money in electronic commerce: digital cash, electronic fund transfer, and ecash, Communications of the ACM, 39, 45, 10.1145/228503.228512 · DOI
  41. Pearson, 1994, An empirical investigation into decision support systems capabilities: a proposed taxonomy, Information & Management, 27, 45, 10.1016/0378-7206(94)90101-5 · DOI
  42. Pitkow, 1996, Emerging trends in the WWW user population, Communications of the ACM, 30, 106, 10.1145/228503.228525 · DOI
  43. Purvis, 1997, An examination of designer and user perceptions of JAD and the traditional IS design methodology, Information & Management, 32, 123, 10.1016/S0378-7206(96)01087-7 · DOI
  44. Raymond, 1985, Organizational characteristics and MIS success in the context of small business, MIS Quarterly, 9, 37, 10.2307/249272 · DOI · Paper page
  45. Rivard, 1989, The benefit of quality IS, Datamation, 35, 53
  46. Schmidt, 1996, A proposed model of external customer information search, Journal of the Academy of Marketing Science, 24, 245, 10.1177/0092070396243005 · DOI · Paper page
  47. Shankar, 1996, Electronic commerce will be a big business, Telecommunications, 30, 24
  48. Teas, 1994, Expectations as a comparison standard in measuring service quality: an assessment of reassessment, Journal of Marketing, 58, 132, 10.2307/1252257 · DOI
  49. Thornton, 1997, Electronic commerce: 3 truths for IS, Computerworld, 31, 2
  50. Varney, 1996, IBM jumps into e-commerce, Datamation, 42, 52
  51. Webster, 1993, The dimensionality and correlates in human computer interactions, Computers in Human Behavior, 9, 411, 10.1016/0747-5632(93)90032-N · DOI · Paper page
  52. R.T. Wigand, R.I. Benjamin, Electronic commerce: effects on electronic markets, http://www.usc.edu/dept/annenberg/vol 1/issue3/wigand.html, Journal of Computer-Mediated Communications 1 (3) (1996).
  53. Wilson, 1998, Taking responsibility for the bottom line, Computerworld, 32, 79

Cited by

See all 1,522

Metadata

Authors
Liu, C., & Arnett, K. P.
Venue
Information & Management
Publisher
Elsevier BV
Published
2000-10
Volume
38
Issue
1
Pages
23-33
ISSN
0378-7206 (ISSN-L)
DOI
10.1016/s0378-7206(00)00049-5
OpenAlex
W2011457410
Cited by
1,522
References
6
FWCI
89.99
Type
journal article
Language
en
Open access
closed
Licence
www.elsevier.com/tdm/userlicense/1.0/ (tdm)

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Exploring the factors associated with Web site success in the context of electronic commerce. https://app.cochat.ai/papers/10.1016/s0378-7206(00)00049-5
The paper
Liu, C., & Arnett, K. P. (2000). Exploring the factors associated with Web site success in the context of electronic commerce. Information & Management. https://doi.org/10.1016/s0378-7206(00)00049-5

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.