The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.
Employee silence: Quiescence and acquiescence as responses to perceived injustice
Abstract
Although employee silence is pervasive in organizations, its study has been neglected for a variety of reasons, including the assumption that it is a unitary concept meaning little more than inactive endorsement. We review disparate literatures to reveal additional meanings and conceptual complexities related to silence to stimulate its study in work organizations. We develop the concept of employee silence and introduce two attendant forms (i.e. quiescence and acquiescence) along with their behavioral, affective, and cognitive components. We also offer a model that explains why some mistreated employees become silent, how some break their silence, and what organizational contexts produce and reinforce employee silence. Implications of the model for human resource management as well as for future research are discussed.
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Cites
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Folkman, S. (2013) · Encyclopedia of Behavioral Medicine · doi:10.1007/978-1-4419-1005-9_215 · Cited by 27,833
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Rotter, J. B. (1966) · Psychological Monographs: General and Applied · doi:10.1037/h0092976 · Cited by 21,937
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The Social Psychology of Procedural Justice
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Organizational Silence: A Barrier to Change and Development in a Pluralistic World
Morrison, E. W., & Milliken, F. J. (2000) · The Academy of Management Review · doi:10.2307/259200 · Cited by 2,776
Group inhibition of bystander intervention in emergencies.
Latane, B., & Darley, J. M. (1968) · Journal of Personality and Social Psychology · doi:10.1037/h0026570 · Cited by 1,252
Cited by
Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs*
Dyne, L. V., Ang, S., & Botero, I. C. (2003) · Journal of Management Studies · doi:10.1111/1467-6486.00384 · Cited by 2,062
Employee Voice Behavior: Integration and Directions for Future Research
Morrison, E. W. (2011) · Academy of Management Annals · doi:10.5465/19416520.2011.574506 · Cited by 1,803
An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why*
Milliken, F. J., Morrison, E. W., & Hewlin, P. F. (2003) · Journal of Management Studies · doi:10.1111/1467-6486.00387 · Cited by 1,671
Implicit Voice Theories: Taken-for-Granted Rules of Self-Censorship at Work
Detert, J. R., & Edmondson, A. C. (2011) · Academy of Management Journal · doi:10.5465/amj.2011.61967925 · Cited by 998
Sherf, E. N., Parke, M. R., & Isaakyan, S. (2021) · Academy of Management Journal · doi:10.5465/amj.2018.1428 · Cited by 349
When Is Silence Golden? A Meta-analysis on Antecedents and Outcomes of Employee Silence
Hao, L., Zhu, H., He, Y., Duan, J., Zhao, T., & Meng, H. (2022) · Journal of Business and Psychology · doi:10.1007/s10869-021-09788-7 · Cited by 132
Sun, S., Burke, M., Chen, H., Tan, Y. (., Zhang, J., & Hou, L. (2022) · Human Relations · doi:10.1177/0018726721992849 · Cited by 34
Metadata
- Authors
- Pinder, C. C., & Harlos, K. P.
- Venue
- Research in Personnel and Human Resources Management
- Publisher
- Emerald (MCB UP )
- Published
- 2004-05-19
- Pages
- 331-369
- ISSN
- 0742-7301 (ISSN-L)
- OpenAlex
- W2505628836
- Cited by
- 1,004
- References
- 6
- FWCI
- 5.27
- Type
- book chapter
- Language
- en
- Open access
- closed
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