The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.
Frequency of negative critical incidents and satisfaction with public transport services. I
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Citations
Cites
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Cited by
Structural equation modeling for travel behavior research
Golob, T. F. (2003) · Transportation Research Part B: Methodological · doi:10.1016/s0191-2615(01)00046-7 · Cited by 1,043
Exploring key determinants of travel satisfaction for multi-modal trips by different traveler groups
Susilo, Y. O., & Cats, O. (2014) · Transportation Research Part A: Policy and Practice · doi:10.1016/j.tra.2014.08.002 · Cited by 251
Cats, O., & Jenelius, E. (2018) · Transportmetrica B: Transport Dynamics · doi:10.1080/21680566.2016.1267596 · Cited by 88
Abenoza, R. F., Cats, O., & Susilo, Y. O. (2019) · Transportation · doi:10.1007/s11116-018-9860-0 · Cited by 63
An empirical study of commuters′ satisfactions with taxi service quality in Abeokuta, Nigeria
Olawole, M. O. (2021) · Transportation Research Interdisciplinary Perspectives · doi:10.1016/j.trip.2021.100434 · Cited by 11
Metadata
- Authors
- Friman, M., Edvardsson, B., & Gärling, T.
- Venue
- Journal of Retailing and Consumer Services
- Publisher
- Elsevier BV
- Published
- 2001-03
- Volume
- 8
- Issue
- 2
- Pages
- 95-104
- ISSN
- 0969-6989 (ISSN-L)
- OpenAlex
- W2152219429
- Cited by
- 255
- References
- 14
- FWCI
- 9.41
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
