The DOI matches its Crossref record; 97 of the 98 references it cites were found in a registry or an index.
Negativity and extremity biases in impression formation: A review of explanations.
Abstract
Mise au point sur les explications de certains biais lies aux recherches sur la formation des impressions, et presentation d'un modele fonde sur des indices de categorisation du stimulus pour rendre compte de tels biais
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“…negative comments than positive comments based on previous research showing that people attend more to negative stimuli than positive, including within romantic couples (Gottman, 1994; Kanouses & Hansen, 1971; Skowronski & Carlston, 1989; Smith, Cacioppo, Larsen, & Chartrand, 2003; see Table 1).”
BackgroundGroup-based biases influence learning about individual trustworthiness
Vermue, M., Seger, C. R., & Sanfey, A. G. (2018) · Journal of Experimental Social Psychology · doi:10.1016/j.jesp.2018.04.005 · Cited by 16
Comparative analysis of Chinese and Japanese corporate communication on Facebook and Twitter
Yuan, S. (2018) · Chinese Journal of Communication · doi:10.1080/17544750.2018.1528292 · Cited by 16
“Some research in psychology (Skowronski & Carlston, 1989; Wu, 2013) has confirmed the existence of a negativity bias in information processing, which refers to the tendency that the psychological effects of negative information outweigh those of positive information (Rim & Song, 2016).”
BackgroundOrtega, B. H. (2019) · Internet Research · doi:10.1108/intr-07-2017-0257 · Cited by 17
When good becomes bad: the role of corporate crisis and issue congruence
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I Heard That … : Do rumors affect hiring decisions?
Dalal, D. K., Diab, D. L., & Tindale, R. S. (2015) · International Journal of Selection and Assessment · doi:10.1111/ijsa.12110 · Cited by 16
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How Much Better? The Effect of Tensile Information on Word-of-Mouth Effectiveness
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“…Burnkrant, and Rao 2000; Herr, Kardes, and Kim 1991; Klein 1996; Mizerski 1982; Richins 1983; Wright 1974), a better recall (Fiske 1980; Klein 1996; Skowronski and Carlston 1989), and is more likely to include diagnostic information (Ahluwalia, Burnkrant, and Rao 2000; Maheswaran and Meyers-Levy…”
BackgroundInfluences of appearance-behaviour congruity on memory and social judgements
Cassidy, B. S., & Gutchess, A. H. (2014) · Memory · doi:10.1080/09658211.2014.951364 · Cited by 19
“Negative information captures more attention than positive (Pratto & John, 1991; Skowronski & Carlston, 1989).”
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“STUDY 2 Trait concepts differ in the degree to which they are negative–diagnostic or positive–diagnostic according to the schematic model of dispositional attribution (Reeder, 1985; Reeder & Brewer, 1979 ) and the cue–diagnosticity model of social perception (Skowronski & Carlston, 1987, 1989).”
BackgroundValence weiGhtinG aS a Predictor oF eMotional reactiVity to a StreSSFul Situation
Pietri, E. S., Fazio, R., & Shook, N. J. (2012) · Journal of Social and Clinical Psychology · doi:10.1521/jscp.2012.31.7.746 · Cited by 19
The effects of word‐of‐mouth consistency on persuasiveness
Chang, S., Lin, T. M. Y., & Luarn, P. (2014) · Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration · doi:10.1002/cjas.1279 · Cited by 16
Stress Strengthens Memory of First Impressions of Others' Positive Personality Traits
Lass‐Hennemann, J., Kuehl, L. K., Schulz, A., Oitzl, M. S., & Schächinger, H. (2011) · PLoS ONE · doi:10.1371/journal.pone.0016389 · Cited by 18
Intellectual Disability, Identity, and the Internet
Chadwick, D. D., Fullwood, C., & Wesson, C. J. (2012) · IGI Global eBooks · doi:10.4018/978-1-4666-2211-1.ch013 · Cited by 16
Mislavsky, R., Dietvorst, B. J., & Simonsohn, U. (2019) · Marketing Science · doi:10.1287/mksc.2019.1166 · Cited by 16
“This could be consistent with the critical condition account of experiment aversion if participants are taking a weighted average of their ratings of the two policies and giving more weight to the worse rated policy, as they might if they exhibit negativity bias (Skowronski & Carlston, 1989).”
Halmburger, A., Baumert, A., & Rothmund, T. (2019) · Journal of Social and Political Psychology · doi:10.5964/jspp.v7i1.933 · Cited by 15
“In line with the predictions from research on trait inferences (e.g., Skowronski & Carlston, 1989), however, the effect on moral integrity was stronger than on benevolence and competence.”
BackgroundResultHow specific is source memory for faces of cheaters? Evidence for categorical emotional tagging
Bell, R., Buchner, A., Erdfelder, E., Giang, T., Schain, C., & Riether, N. (2011) · PsycEXTRA Dataset · doi:10.1037/e512592013-203 · Cited by 16
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Is this review Helpful? How product gender, verification, and valence shape perceived helpfulness
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Chang, B. (2023) · Journal of Contingencies and Crisis Management · doi:10.1111/1468-5973.12454 · Cited by 16
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“than comparably extreme positive information (Skowronski and Carlston, 1989).”
Increasing Positive Affect in College Students
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Following the breadcrumbs: An analysis of online product review characteristics by online shoppers
Muralidharan, S., Yoon, H. J., Sung, Y., Miller, J., & Lee, A. (2014) · Journal of Marketing Communications · doi:10.1080/13527266.2014.949824 · Cited by 19
“Exposure to negative reviews tends to lower purchase intention, and the negativity effect explains why people tend to give more weight to negative information than positive when making evaluations (Skowronski and Carlston 1989).”
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The influence of misinformation manipulations on evaluative conditioning
Benedict, T., Richter, J., & Gast, A. (2019) · Acta Psychologica · doi:10.1016/j.actpsy.2019.01.014 · Cited by 15
Emotional expressions affect perceptions of younger and older adults’ everyday competence.
Barber, S. J., Lee, H., Becerra, J., & Tate, C. C. (2019) · Psychology and Aging · doi:10.1037/pag0000405 · Cited by 15
“…other research has shown that this asymmetry favoring negative information is particularly pronounced when judging competence based upon negative and positive behaviors (Skowronski & Carlston, 1989), particularly among OA participants (Hess, Osowski, & Leclerc, 2005; Leclerc & Hess, 2007).”
BackgroundPalmeira, M. M. (2019) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2019.11.009 · Cited by 16
Xue, R., Qian, G., Qian, Z., & Li, L. (2021) · International Marketing Review · doi:10.1108/imr-09-2020-0197 · Cited by 15
Does involvement moderate time-dependent biases in consumer multiattribute judgment?
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A Theory of Contrast Effects in Performance Appraisal and Social Cognitive Judgments
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“We asked the participants about their initial decision twice: the question “What is your preliminary decision right now?” appeared on both sheets.”
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McAuliff, B. D., & Arter, J. L. (2016) · Law and Human Behavior · doi:10.1037/lhb0000198 · Cited by 15
Asymmetries in affect-laden information processing.
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Self-judgments of authenticity
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“A limitation of Studies 1 and 2 is that we did not assess processing fluency or understanding of the construals (Skowronski & Carlston, 1989; Tesser & Martin, 1996).”
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Moliner, P., & Tafani, É. (1997) · European Journal of Social Psychology · doi:10.1002/(sici)1099-0992(199711/12)27:6 · Cited by 110
The profit versus loss heuristic and firm financing decisions
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The police officer's terrorist dilemma: trust resilience following fatal errors
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“…impact on trust because they are diagnostic of dishonest tendencies (Kim et al., 2004; Kim, Dirks, Cooper, & Ferrin, 2006; Reeder & Brewer, 1979; Skowronski & Carlston, 1987, 1989), White and Eiser (2006) report that a lack of openness leads to a lack of trust even following correct decisions…”
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The combined effect of ratee's bodyweight and past performance information on performance judgments
Nieminen, L. R. G., Rudolph, C. W., Baltes, B. B., Casper, C. M., Wynne, K. T., & Kirby, L. C. (2013) · Journal of Applied Social Psychology · doi:10.1111/j.1559-1816.2013.01033.x · Cited by 15
Facial Feedback Effects on Impression Formation
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Adaptive Automation: Building Flexibility into Human-Machine Systems☆
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“Diese Schlussfolgerungen werden durch zahlreiche Experimente gestützt (Skowronski & Carlston, 1989; Taylor, 1991).”
BackgroundExamining Reactions to Employer Information Using a Simulated Web-Based Job Fair
Highhouse, S., Stanton, J. M., & Reeve, C. L. L. (2004) · Journal of Career Assessment · doi:10.1177/1069072703257738 · Cited by 14
“…to suggest that negative information elicits a stronger immediate reaction than does comparably extreme positive information (e.g., Fiske, 1980; Ito, Larsen, Smith, & Cacioppo, 1998; Kahneman & Tversky, 1979; Mellers, Schwartz, Ho, & Ritov, 1997; Skowronski & Carlston, 1989; Taylor, 1991).”
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Rejections Are More Contagious than Choices: How Another’s Decisions Shape Our Own
Nan, L. X., Park, S. K., & Yang, Y. (2023) · Journal of Consumer Research · doi:10.1093/jcr/ucad007 · Cited by 16
What We Do while Waiting: The Experience of Vulnerability in Trusting Relationships
Ballinger, G. A., Schoorman, F. D., & Sharma, K. (2024) · Academy of Management Review · doi:10.5465/amr.2022.0080 · Cited by 19
On the contributions and the validation of an agent-based simulation model of innovation diffusion
Nejad, M. G. (2016) · European Journal of Marketing · doi:10.1108/ejm-02-2016-0108 · Cited by 14
Befriended to polarise? The impact of friend identity on review polarisation—A quasi‐experiment
Wang, L., Wang, C., & Yao, X. (2023) · Information Systems Journal · doi:10.1111/isj.12425 · Cited by 16
“In the decision stage, people are more likely to express opinions when they hold extreme attitudes (Hu et al., 2017; Skowronski & Carlston, 1989).”
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How to diagnose business-to-business relationships by mapping negative incidents
Strandvik, T., & Holmlund, M. (2008) · Journal of Marketing Management · doi:10.1362/026725708x306149 · Cited by 15
“decisions (Fiske 1980; Skowronski and Carlston 1987; Skowronski and Carlston 1989; Taylor 1991).”
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Are negative and positive reviews regarding apparel fit influential?
Shin, E., Chung, T.-L. D., & Damhorst, M. L. (2020) · Journal of Fashion Marketing and Management · doi:10.1108/jfmm-02-2020-0027 · Cited by 19
Excellent Product … But Too Early to Say: Consumer Reactions to Tentative Product Reviews
Ifie, K. (2020) · Journal of Interactive Marketing · doi:10.1016/j.intmar.2020.03.002 · Cited by 17
Schraven, E., van Burg, E., van Gelderen, M., & Masurel, E. (2020) · Journal of risk and financial management · doi:10.3390/jrfm13120331 · Cited by 15
“Therefore, category diagnosticity theory (Skowronski and Carlston 1989) is particularly relevant to our arguments.”
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Emler, N. (2009) · Cambridge University Press eBooks · doi:10.1017/cbo9780511804465.007 · Cited by 14
Knowledge and Organization: A Network Perspective
Hortoványi, L., Szabó, R. Z., & Szabó, R. Z. (2006) · Society and Economy · doi:10.1556/socec.28.2006.2.6 · Cited by 14
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Dolderer, M., Mummendey, A., & Rothermund, K. (2009) · Personality and Social Psychology Bulletin · doi:10.1177/0146167209339783 · Cited by 14
“Extreme information has been demonstrated to be perceived as more diagnostic (e.g., Skowronski & Carlston, 1989) and this in turn could lead to a stronger impact on the stereotype.”
BackgroundThe Social Cognitive Perspective and the Study of Aging
Blanchard–Fields, F., & Hess, T. M. (1999) · Elsevier eBooks · doi:10.1016/b978-012345260-3/50002-1 · Cited by 14
Winke, M., & Wyer, R. S. (1996) · Personality and Social Psychology Bulletin · doi:10.1177/0146167296227008 · Cited by 14
Information Exchange in Personnel Selection Decisions
Dose, J. J. (2003) · Applied Psychology · doi:10.1111/1464-0597.00133 · Cited by 14
“Negative information has a stronger influence on impressions of others than positive information (Klein, 1991; Skowronski & Carlston, 1989).”
BackgroundStereotypes, Negativity Bias, and the Discussion of Unshared Information in Decision-Making Groups
Stewart, D. D. (1998) · Small Group Research · doi:10.1177/1046496498296001 · Cited by 14
Social media in politics: how to drive engagement and strengthen relationships
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“There is substantial evidence for this negativity bias (Rim & Song, 2016; Skowronski & Carlston, 1989; Teng et al., 2017).”
BackgroundRating deviation and manipulated reviews on the Internet—A multi-method study
Xu, Y., & Xin, X. (2023) · Information & Management · doi:10.1016/j.im.2023.103829 · Cited by 14
Alcohol Intoxicated Witnesses: Perception of Aggression and Guilt in Intimate Partner Violence
Karlén, M. H., af Hjelmsäter, E. R., Fahlke, C., Granhag, P. A., & Gordh, A. S. (2015) · Journal of Interpersonal Violence · doi:10.1177/0886260515599656 · Cited by 13
“The woman in the present scenario exhibited stereotypically incongruent behavior, and research has shown that such behavior is viewed as more informative, especially under high cognitive load (Jones & Davies, 1965; Kahneman, 2011; Skowronski & Carlston, 1989).”
BackgroundComputer-mediated trust in self-interested expert recommendations
Ben-Naim, J., Bonnefon, J., Herzig, A., Leblois, S., & Lorini, E. (2010) · AI & Society · doi:10.1007/s00146-010-0268-4 · Cited by 13
“This phenomenon can be related to the more general negativity bias in impression formation [15, 29].”
Morewedge, C. K., & Todorov, A. T. (2012) · Social Psychological and Personality Science · doi:10.1177/1948550611434784 · Cited by 14
An investigation of online review helpfulness based on movie reviews
Liu, Z., Li, H., & Liu, L. (2014) · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · doi:10.5897/ajbm11.2628 · Cited by 13
Jeong, B. K., Yoon, T. E., & Khan, S. (2020) · Journal of theoretical and applied electronic commerce research · doi:10.3390/jtaer16030021 · Cited by 15
“Issue involvement strongly influences the effects of message framing [10,35,38,65].”
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The posterior cerebellum and social action sequences in a cooperative context
Pu, M., Heleven, E., Ma, Q., Bylemans, T., Baetens, K., Haihambo, N. P., Baeken, C., Deroost, N., & Overwalle, F. V. (2022) · The Cerebellum · doi:10.1007/s12311-022-01420-5 · Cited by 13
“Taken together, inconsistent negative behaviors impeding a positive goal, seem to provide more informative clues on other’s traits [46, 56], thereby triggering stronger prediction errors and activation in the posterior cerebellum that serves as an error-detection controller in social cognition.”
BackgroundCredibility and shareworthiness of negative news
van der Meer, T. G. L. A., & Brosius, A. (2022) · Journalism · doi:10.1177/14648849221110283 · Cited by 13
“First, negative information is more diagnostic than positive information and therefore given greater value (Skowronski and Carlston, 1989).”
BackgroundTemporal Discounting of Strategic Issues: Bold Forecasts for Opportunities and Threats
Highhouse, S., Mohammed, S., & Hoffman, J. R. (2002) · Basic and Applied Social Psychology · doi:10.1207/153248302753438912 · Cited by 16
Rapport, rigor, and rate my professor: students’ perceptions of hospitality and tourism professors
Lee, S. H., & Deale, C. S. (2018) · Journal of Teaching in Travel & Tourism · doi:10.1080/15313220.2018.1509763 · Cited by 13
“Negative information possesses greater salience and diagnosticity (Skowronski & Carlston, 1989), thus people tend to value and weigh negative information more heavily than positive information (Ahulwalia, 2002; Baumeister et al., 2001).”
BackgroundWeiss, O., Levy‐Gigi, E., Adelson, M., & Peles, E. (2018) · Psychiatry Research · doi:10.1016/j.psychres.2018.11.062 · Cited by 12
“and negative information receives more processing resources and is superior to establishing an impression about a certain stimulus compared to positive information (Anderson, 1965; Skowronski and Carlston, 1989).”
BackgroundTypes of Brand Transgressions and Consumers' Moral Reasoning Strategies on an Endorser
Hur, Y., Lim, C. H., Won, D.-C., & Kwon, S. (2018) · Sport Marketing Quarterly · doi:10.32731/smq.274.122018.06 · Cited by 13
“For example, a few studies have suggested that product transgressions affect consumers’ perception more negatively than moral transgressions do (Ahluwalia, Burnkrant, & Unnava, 2000; Skowronski & Carlston, 1989; Wojciszke, Brycz, & Borkenau, 1993).”
Popovich, D., & Hamilton, R. (2020) · Journal of Retailing · doi:10.1016/j.jretai.2020.07.002 · Cited by 12
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Contextual Modulation of Biases in Face Recognition
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“The faster latencies observed for antisocial behaviors in this experiment may be explained by the finding that negative (and extreme) rather than positive (and moderate) moral behaviors are considered more diagnostic of trait behavior, whereas positive rather than negative competency-related behaviors are considered m…”
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Effects of Performance Context on Processing Speed and Performance Ratings
Jennings, T., Palmer, J. K., & Thomas, A. (2004) · Journal of Business and Psychology · doi:10.1023/b:jobu.0000028446.84429.4e · Cited by 13
“Halo was higher in the poor context condition than in either the good context condition or the target performance; this is also consistent with prior research (Palmer, Feldman, & Maurer, 1998) and theory ( Skowronski & Carlston, 1989 ).”
ResultAsymmetric Price Impacts of Order Flow on Exchange Rate DynamicsPreprint
Nguyen, V. H., & Shin, Y. (2011) · SSRN Electronic Journal · doi:10.2139/ssrn.1864506 · Cited by 13
“First, a growing number of studies demonstrate the asymmetric responses of individuals to positive and negative information.1 Studies in psychology find that unfavorable information has a stronger impact on impressions than favorable information does (e.g. Skowronski and Carlston, 1989; Vonk, 1996).”
Effectively communicating the removal of fossil energy subsidies: Evidence from Latin America
Vieites, Y., Andretti, B., Weiss, M., Jacob, J., & Hallack, M. (2023) · Global Environmental Change · doi:10.1016/j.gloenvcha.2023.102690 · Cited by 12
Ambivalent attitudes promote support for extreme political actions
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“The appeal of extreme behaviors as defensive responses to attitudinal threats might be due to their unusu-alness and how costly they are, which make them seem diagnostic of individuals’ personal beliefs ( 11 , 23 – 24 ).”
Why some online product reviews have no usefulness rating
Hao, Y. Y., Li, Y. J., & Zou, P. (2009) · Journal of the Association for Information Systems · Cited by 12
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In search of diners responsive to health cues: Insights from U.S. consumers
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How Facebook influences non-professional investors’ affective reactions and judgments
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“Prior research in psychology has documented that negative information more strongly affects individuals’ evaluations than positive information (Kanouse and Hansen 1971; Kahneman and Tversky 1979; Skowronski and Carlston 1989).”
BackgroundL’expertise psychologique, élément de preuve du jugement judiciaire ?
Bordel, S., Vernier, C., Dumas, R., Guingouain, G., & Somat, A. (2004) · Psychologie Française · doi:10.1016/j.psfr.2004.07.004 · Cited by 12
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“Each behavior statement was rated on the dimensions of morality [11], competence [10], informativeness [23], and believability [5], which are known to affect impression formation.”
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“Within the psychology and marketing literature, it has been proposed that a negativity bias exists, whereby negative stimuli generally acquire more attention than those that are positive [52–55].”
BackgroundDane, S. K., Masser, B., MacDonald, G., & Duck, J. M. (2015) · PLoS ONE · doi:10.1371/journal.pone.0135023 · Cited by 12
“However, research on the recency effect has suggested that when information is perceived to be very negative or deviate greatly from a positive norm, this late information will dominate perceptions and preceding information will be ignored [31].”
BackgroundFaraon, M., Stenberg, G., & Kaipainen, M. (2014) · JeDEM - eJournal of eDemocracy and Open Government · doi:10.29379/jedem.v6i3.230 · Cited by 12
“The former indicates that negative information is more likely to be perceived and evaluated than comparable positive information, increasing the likelihood of getting a message through (Peeters & Czapinski, 1990; Skowronski & Carlston, 1989).”
BackgroundSchneid, E. D., Crawford, M. T., Skowronski, J. J., Irwin, L. M., & Carlston, D. E. (2015) · Social Psychology · doi:10.1027/1864-9335/a000218 · Cited by 12
Self-citationSelf-Organizing Cooperative Dynamics in Government Extended Enterprises
John, L., John, G. B., Parker, M., Sauser, B. J., & Wade, J. P. (2017) · IEEE Systems Journal · doi:10.1109/jsyst.2016.2647598 · Cited by 11
Doodson, J., Gavin, J., & Joiner, R. (2021) · Proceedings of the International AAAI Conference on Web and Social Media · doi:10.1609/icwsm.v7i1.14377 · Cited by 12
Relation between early e-WOM and average TV ratings
Bae, G., & Kim, H.-J. (2019) · Asia Pacific Journal of Marketing and Logistics · doi:10.1108/apjml-10-2018-0402 · Cited by 12
Metadata
- Authors
- Skowronski, J. J., & Carlston, D. E.
- Affiliations
- The Ohio State University Newark (US)
- ORCID
- Skowronski, John J.
- Venue
- Psychological Bulletin
- Published
- 1989
- Volume
- 105
- Issue
- 1
- Pages
- 131-142
- ISSN
- 0033-2909 (ISSN-L)
- 1939-1455
- OpenAlex
- W1981706854
- Cited by
- 1,550
- References
- 98
- Citations by year
- 2026: 39 · 2025: 49 · 2024: 46 · 2023: 61 · 2022: 43 · 2021: 73 · 2020: 90 · 2019: 84 · 2018: 64 · 2017: 72 · 2016: 56 · 2015: 58 · 2014: 68 · 2013: 70 · 2012: 51
- FWCI
- 48.95
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Psychological Bulletin (publishedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
- Social Sciences › Psychology › Experimental and Cognitive Psychology › Categorization, perception, and language
- Social Sciences › Decision Sciences › General Decision Sciences › Decision-Making and Behavioral Economics
- Keywords
- negativity bias, impression formation, stimulus classification, social perception
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