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Cited by 693Job Satisfaction and Organizational BehaviorGender Diversity and InequalityTeam Dynamics and Performance

The DOI matches its Crossref record; 121 of the 122 references it cites were found in a registry or an index.

Do inclusive leaders help to reduce turnover in diverse groups? The moderating role of leader–member exchange in the diversity to turnover relationship.

Nishii, Lisa H., Mayer, David M.·2009·Journal of Applied Psychology
DOI 10.1037/a0017190
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Abstract

This research examines leader-member exchange (LMX) at the group level as a moderator of the relationships between demographic (i.e., race, age, gender) and tenure diversity and group turnover. Drawing primarily from LMX, social categorization, and expectation states theories, we hypothesized that through the pattern of LMX relationships that they develop with followers, group managers influence inclusion and status differentials within groups such that the positive relationship between diversity and group turnover will be weaker when the group mean on LMX is high or when group differentiation on LMX is low. Results from a sample of supermarket departments (N = 348) yielded general support for the study hypotheses. We also found evidence for a 3-way interaction involving demographic diversity, LMX mean, and LMX differentiation such that the interaction between demographic diversity and LMX differentiation was only significant when LMX mean was high. These findings highlight the important role that leaders play in influencing the relationship between diversity and turnover through the patterns of inclusion that they create in their units.

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Crossref · 10.1037/a0017190

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Metadata

Authors
Nishii, L. H., & Mayer, D. M.
Affiliations
  • Cornell University (US)
  • University of Michigan (US)
ORCID
Mayer, David M.
Venue
Journal of Applied Psychology
Publisher
American Psychological Association (APA)
Published
2009
Volume
94
Issue
6
Pages
1412-1426
ISSN
  • 0021-9010 (ISSN-L)
  • 1939-1854
DOI
10.1037/a0017190
OpenAlex
W2142896423
Cited by
689
References
122
Citations by year
2026: 54 · 2025: 79 · 2024: 67 · 2023: 56 · 2022: 44 · 2021: 62 · 2020: 54 · 2019: 38 · 2018: 32 · 2017: 44 · 2016: 38 · 2015: 32 · 2014: 20 · 2013: 20 · 2012: 18
FWCI
28.37
Type
journal article
Language
en
Open access
closed
Locations
  • Journal of Applied Psychology (publishedVersion)
  • PubMed (publishedVersion)
Funders
National Science Foundation
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Gender Studies › Gender Diversity and Inequality
  • Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
Keywords
leader-member exchange, demographic diversity, tenure diversity, inclusive leadership, status differentials, social categorization theory, expectation states theory, LMX differentiation
MeSH terms
Workforce, Adolescent, Adult, Female, Humans, Interpersonal Relations, Job Satisfaction, Leadership, Male, Personnel Turnover, Regression Analysis, Workplace, Cultural Diversity, Food Industry, Young Adult

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