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Advancing knowledge through literature reviews: ‘what’, ‘why’, and ‘how to contribute’

Lim, Weng Marc, Kumar, Satish, Ali, Faizan·2022·The Service Industries Journal

Abstract

Literature review is part and parcel of scholarly research. Though many literature review guides are available, they remain limited because they do not adequately account for the different types of literature review. Noteworthily, literature reviews can manifest as part of conceptual or empirical studies, or as independent studies, in which the latter may be curated in various ways. Moreover, despite its importance and popularity, literature reviews, particularly as independent studies, continue to attract unfair criticism and remain scarce in service research. To address the aforementioned gaps, this article endeavors to provide an overview and guidelines for writing literature reviews. Specifically, this article explains (1) what a literature review is and is not, (2) why literature reviews are valuable, and (3) how to conduct a literature review, as well as (4) the areas of service research and (5) the innovative ways in which literature reviews can be curated in the future.

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Metadata

Authors
Lim, W. M., Kumar, S., & Ali, F.
Venue
The Service Industries Journal
Published
2022-03-15
Volume
42
Issue
7-8
Pages
481-513
ISSN
  • 0264-2069 (ISSN-L)
  • 1743-9507
OpenAlex
W4220925903
Cited by
564
References
6
FWCI
70.72
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Advancing knowledge through literature reviews: ‘what’, ‘why’, and ‘how to contribute’. https://app.cochat.ai/papers/10.1080/02642069.2022.2047941
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Lim, W. M., Kumar, S., & Ali, F. (2022). Advancing knowledge through literature reviews: ‘what’, ‘why’, and ‘how to contribute’. The Service Industries Journal. https://doi.org/10.1080/02642069.2022.2047941

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.