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Emoji rhetoric: a social media influencer perspective

Ge, Jing, Gretzel, Ulrike·2018·Journal of Marketing Management

Abstract

Social media require a marketing rhetoric that embraces emerging language use and shifting communication norms. Emojis have become quintessential elements of social media communication; yet, their role in supporting persuasion attempts has not been systematically analysed. Drawing on general rhetoric literature, this paper dissects, portrays and labels social media influencers’ persuasive attempts to initiate engagement through emojis. The focus on influencers is justified because of their dual roles as marketers and active social media users. 600 Weibo posts by the top 200 Weibo influencers were collected to develop a taxonomy of emoji-based verbal moves aimed at encouraging responses in followers. The resulting taxonomy demonstrates that emoji use by social media influencers is complex and strategic and serves multiple persuasive and communicative purposes.

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Metadata

Authors
Ge, J., & Gretzel, U.
Venue
Journal of Marketing Management
Published
2018-07-10
Volume
34
Issue
15-16
Pages
1272-1295
ISSN
  • 0267-257X (ISSN-L)
  • 1472-1376
OpenAlex
W2843855103
Cited by
281
References
8
FWCI
17.41
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Emoji rhetoric: a social media influencer perspective. https://app.cochat.ai/papers/10.1080/0267257x.2018.1483960
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Ge, J., & Gretzel, U. (2018). Emoji rhetoric: a social media influencer perspective. Journal of Marketing Management. https://doi.org/10.1080/0267257x.2018.1483960

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