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Measuring Narrative Engagement
Open accessAbstract
Research indicates that the extent to which one becomes engaged, transported, or immersed in a narrative influences the narrative's potential to affect subsequent story-related attitudes and beliefs. Explaining narrative effects and understanding the mechanisms responsible depends on our ability to measure narrative engagement in a theoretically meaningful way. This article develops a scale for measuring narrative engagement that is based on a mental models approach to narrative processing. It distinguishes among four dimensions of experiential engagement in narratives: narrative understanding, attentional focus, emotional engagement, and narrative presence. The scale is developed and validated through exploratory and confirmatory factor analyses with data from viewers of feature film and television, in different viewing situations, and from two different countries. The scale's ability to predict enjoyment and story-consistent attitudes across different programs is presented. Implications for conceptualizing engagement with narratives as well as narrative persuasion and media effects are discussed.
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How Do We Evaluate Experiences in Immersive Environments?
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Obreja, D. M. (2025) · New Media & Society · doi:10.1177/14614448251336428 · Cited by 6
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BackgroundThe Felt Realism of “Unreal” Environments: Testing a Dual Awareness Model of Subjective Realism
Christophers, L., Mulvaney, P., & Rooney, B. (2024) · International journal of human computer interactions · doi:10.1080/10447318.2023.2291615 · Cited by 5
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“The Busselle and Bilandzic (2009) narrative scale was used to measure this variable.”
InfluentialPagès, M. A. I., Tavares, R., Azul, A. M., & Ramalho‐Santos, J. (2023) · Health Communication · doi:10.1080/10410236.2023.2215908 · Cited by 5
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BackgroundMethodShifts in Narrative Perspectives Consume Attentional Resources and Facilitate Reading Engagement
Jin, J., & Liu, S.-Y. (2023) · Scientific Studies of Reading · doi:10.1080/10888438.2023.2179922 · Cited by 5
Järvelä, S., Wei, L., Hassan, L., & Hamari, J. (2022) · International Conference on Entertainment and Media in the Ubiquitous Era · doi:10.1145/3569219.3569343 · Cited by 5
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BackgroundMethodInfluentialPersonal relevance and state empathy with a character facilitates self-disclosure in film viewers
Bálint, K., Sukalla, F., & Rooney, B. (2022) · Frontiers in Communication · doi:10.3389/fcomm.2022.984341 · Cited by 5
“Viewers’ emotional engagement with characters is a core component of the narrative engagement experience (Busselle and Bilandzic, 2009).”
BackgroundHuang, Y., Shen, F., & Ye, Z. (2022) · Journal of Health Communication · doi:10.1080/10810730.2022.2134521 · Cited by 5
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BackgroundAbsorbing narratives and Motivation to Read
Rosa, L.-S. L., & Lehtimäki, A.-V. (2021) · Scientific Study of Literature · doi:10.1075/ssol.20009.ros · Cited by 6
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BackgroundInfluentialGonzález-Cabrera, C., & Igartua, J. (2018) · doi:10.4185/rlcs-2018-1316en · Cited by 5
“Narrative engagement: It was assessed with a scale developed and validated in previous studies (Busselle and Bilandzic, 2009; Green and Brock, 2000; Tal-Or and Cohen, 2010, and Williams et al., 2010).”
BackgroundMethodLift Me Up by Looking Down: Social Comparison Effects of Narratives
Krause, S., & Weber, S. (2018) · Frontiers in Psychology · doi:10.3389/fpsyg.2018.01889 · Cited by 7
“Narrative engagement In order to capture the processing of the experimental narrative in more detail, a second measure of participants’ immersion into the story world was assessed by using the Narrative Engagement scale (Busselle and Bilandzic, 2009).”
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“In turn, a narrative’s realism can influence how easily audiences are transported into the world of the story (R. Busselle & Bilandzic, 2008; R. W. Busselle & Bilandzic, 2009; Caputo & Rouner, 2011; Hall, 2003).”
BackgroundContent Effects: Entertainment
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Evaluating Engagement in Reading
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“We label this finding under Additional Transportation and Story-World , both sub-dimensions of Narrative Presence [5].”
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“…The extent to which respondents felt involved with the narrative presented by political commentators was measured utilizing six items identified by Busselle and Bilandzic (2009) to measure narrative involvement and seven items identified by Green and Brock (2000) to evaluate transportation.”
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“22,57 Consistent with these mechanisms, applied research in health and public communication further indicates that narrative framing is linked to higher perceived credibility and interpersonal warmth, largely through emotional engagement and social identification.”
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“The level of narrative engagement is consequential for enjoyment and adoption of story-consistent attitudes and beliefs (Busselle and Bilandzic 2009).”
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Geometry of neural dynamics along the cortical attractor landscape reflects changes in attention
Song, H., Chen, R.-Q., Botch, T. L., Braver, T. S., Rosenberg, M. D., Zacks, J. M., & Ching, S.-N. (2025) · bioRxiv · doi:10.1038/s41467-026-69041-8 · Cited by 4
“…provide a dynamical systems explanation for the recurrence of a small number of brain states over time: attractors correspond to brain states, the positions of these attractors are constrained by the brain ’ s functional network organization, and neural dynamics unfold along this attractor…”
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“Then they completed the Narrative Engagement Questionnaire (NEQ) by Busselle and Bilandzic (2009), with the questions presented in a randomized order.”
Trace: A research media player measuring real-time audience engagement
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Narrative predicts cardiac synchrony in audiences
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Amplifying Player Experience to Facilitate Prosocial Outcomes in a Narrative-Based Serious Game
Wei, L., Schmierbach, M., Liu, B., Kang, J., Chen, C., Dardis, F. E., Tan, R., & Cohen, O. (2024) · Media and Communication · doi:10.17645/mac.8637 · Cited by 6
“Specifically, in digital games, as players become more immersed in the game narrative, they pay greater attention to the in‐game activities such as their interaction with the non‐player characters (NPCs) and less attention to the world outside the game (Busselle & Bilandzic, 2009).”
BackgroundMethodInfluentialFort, K. S., Lopez, R., Shulman, H. C., Riggs, E. E., & Ibarra, J. C. (2024) · Communication Research · doi:10.1177/00936502241287334 · Cited by 4
Impact of peer-to-peer online experience on cultural tourism marketing
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“To assess cultural presence, we drew on and expanded the items from Busselle and Bilandzic (2009).”
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“Narrative engagement can be described as a mental reconstruction of the narratives (Busselle & Bilandzic, 2009).”
BackgroundInfluentialPotter, R. F., Ni, Y., & Marlet, R. Q. (2024) · Annals of the International Communication Association · doi:10.1080/23808985.2024.2391308 · Cited by 4
“…them together using a mental models perspective where meaning is ‘ created by combining information from the text with knowledge [the audience member] already possesses about life in general as well as about the speci fi c topic and genre of the narrative ’ (Busselle & Bilandzic, 2009, p. 322).”
InfluentialAugmented Narrative Advertising: Consumer Responses to AR Story Filters and Product Placement Primes
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“Narrative engagement , characterized by cognitive, emotional, and behavioral involvement with a story, plays a pivotal role in shaping individuals’ attitudes, beliefs, and behaviors (Busselle and Bilandzic 2009; Cohen 2001).”
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“Las preguntas fueron tomadas y adaptadas de trabajos sobre persuasión narrativa (Busselle y Bilandzic, 2009; Green y Brock, 2000; Green et al ., 2004; Green et al ., 2008; Tal-Or y Cohen, 2016; Van Laer et al ., 2014), implicación con los personajes (Sood y Rogers, 2000; Sood, 2002) o valoración de…”
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“In this study, we aimed to understand the differences in user immersion and emotion regarding conversational situations and gaze expressions Since this study involved a 2-factor, repeated-measures, within-subject design, we conducted the analysis using a two-way repeated-measures ANOVA…”
MethodLosing Awareness of Our Surroundings?
Riggs, E. E., & Knobloch‐Westerwick, S. (2023) · Journal of Media Psychology Theories Methods and Applications · doi:10.1027/1864-1105/a000400 · Cited by 5
Investigating conspiracy theories in the light of narrative persuasion
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“Losing access to some real-world facts, when immersed in a narrative, people are thus more prone to accept the story world that the author has created, being less likely to counterargue what the story asserts (see also Busselle and Bilandzic, 2009).”
BackgroundThe effect of narrative persuasion on interpersonal talk and attitude (the case of COVID-19)
Sharifi, S. M., Jalilvand, M. R., & Fard, M. R. S. (2023) · Journal of Integrated Care · doi:10.1108/jica-08-2023-0064 · Cited by 4
Hwang, E., & Lee, J. (2023) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2023.103161 · Cited by 4
Khoo, G. S., & Oh, J. (2023) · Health Communication · doi:10.1080/10410236.2023.2257944 · Cited by 3
“Identification with the testimonial character in the anti-smoking PSA was measured by 10 items ( α = .96, M = 5.18, SD = 1.33) from Busselle and Bilandzic (2009) and Cohen (2001).”
InfluentialBozeman, B. B., Condit, C., & Grossman, G. (2022) · Science communication · doi:10.1177/10755470221141460 · Cited by 4
“Emotional engagement has been shown to influence persuasive outcomes of narratives (Busselle & Bilandzic, 2009; de Graaf et al., 2009), including inspiring pro-environmental beliefs and behavior following exposure to environmental messages (Nabi et al., 2018; Ojala, 2012).”
BackgroundMethodInfluentialBrand Storytelling on Websites: The Role of Empathy on Repurchase Intentions for PCs and Smartphones
Kato, T. (2022) · Journal of Promotion Management · doi:10.1080/10496491.2022.2108186 · Cited by 4
“Literature has explained this condition using various terms, such as transportation (Green & Brock, 2000), narrative engagement (Busselle & Bilandzic, 2009), and empathy (Escalas & Stern, 2003, 2007).”
BackgroundIdentifying moments of peak audience engagement from brain responses during story listening
Schmälzle, R., Wilcox, S., & Jahn, N. T. (2022) · Communication Monographs · doi:10.1080/03637751.2022.2032229 · Cited by 5
“It is well known that stories are able to convey a wealth of conceptual information to large audiences, keeping listeners attentive and often also entertained (Boyd, 2009; Busselle & Bilandzic, 2009; Green et al., 2002; Schank, 1995).”
BackgroundHow Do Narrative Structure and Format Influence a 360 Degree Video Ad?
Wang, R.-X., & Huang, Y. (2022) · Journal of Promotion Management · doi:10.1080/10496491.2021.2015511 · Cited by 4
“While narratives have been found to be particularly engaging and can keep audiences’ cognitive resources heavily occupied in a mental simulation of the story world (Busselle & Bilandzic, 2009), adding a story plot to the 360-degree video ad may make the ad exposure particularly taxing for consumers.”
BackgroundIn Someone Else's Shoes : Promoting Prosocial Behavior Through Perspective Taking
Chatruc, M. R., & Rozo, S. (2021) · World Bank, Washington, DC eBooks · doi:10.1596/1813-9450-9866 · Cited by 13
Schneider, R. (2021) · Biblical Interpretation · doi:10.1163/15685152-29040006 · Cited by 4
Kang, M. (2021) · Journal of Public Relations Research · doi:10.1080/1062726x.2021.2023020 · Cited by 4
“Even though the transportation experience is multidimensional (Busselle & Bilandzic, 2009), involving attentional focus, vivid image, and emotional engagement, some dimensions are more important and influential for persuasive effects to take place (De Graaf et al., 2011).”
BackgroundResultInfluentialCorrelational network visual analysis of adolescents’ film entertainment responses
Soto-Sanfiel, M. T., Villegas-Simón, I., & Angulo-Brunet, A. (2021) · Communications Society · doi:10.15581/003.34.1.157-175 · Cited by 4
“In addition to impacting the enjoyment, engagement affects the social construction of reality (Busselle & Bilandzic, 2009) because it produces greater consistency in the attitudes and thoughts derived from the narratives and less resistance to the arguments presented by them (Green & Brock, 2000).”
BackgroundMethodInfluentialFiction effects on social cognition
Turner, R., & Vallée‐Tourangeau, F. (2020) · Scientific Study of Literature · doi:10.1075/ssol.19008.tur · Cited by 5
Bahk, C. (2020) · doi:10.1002/9781119011071.iemp0140 · Cited by 4
Tal-Or, N. (2020) · Journalism & Mass Communication Quarterly · doi:10.1177/1077699019886580 · Cited by 4
“Much of the recent research in media psychology has focused on the processes that occur while watching or reading a narrative text (e.g., Busselle & Bilandzic, 2009; Moyer-Gusé & Nabi, 2010).”
BackgroundThe argument from example in health communication
Hoeken, H., Boeijinga, A., & Sanders, J. (2018) · Journal of Argumentation in Context · doi:10.1075/jaic.18046.hoe · Cited by 4
Russell, C., Hamby, A., Grube, J., & Russell, D. W. (2018) · Journal of Public Policy & Marketing · doi:10.1509/jppm.17.092 · Cited by 4
Oliver, M., Ferchaud, A., Yang, C., Huang, Y., & Bailey, E. (2017) · Linguistic approaches to literature · doi:10.1075/lal.27.13oli · Cited by 4
Rubenking, B., & Bracken, C. (2015) · Studies in Media and Communication · doi:10.11114/smc.v3i2.1130 · Cited by 4
“…on transportation, narrative and attitude change occurs with narratives across mediums, including text (Gerrig, 1993; Green & Brock, 2000) film (Busselle & Bilandzic, 2009; Dal Cin et al., 2004), television dramas (Slater et al., 2006), and public service announcements (Tal-Or, Boninger,…”
BackgroundPersuasion by Narrative Transportation
Jin, Y., & Yang, S.-S. (2013) · Advances in Psychological Science · doi:10.3724/sp.j.1042.2013.01125 · Cited by 4
“…& Brock, 2000)。随着微电影、网络 视频广告、电影广告植入等新媒体的发展, 叙事 传输对人们态度的影响机制已经成为一个重要的 研究问题。 回顾近 10年以来有关叙事传输的文献, 本文 首先对叙事传输的信息加工模式—— 叙事加工 进行了界定, 详细描述了叙事传输的概念及相关 理论的联系和区别; 然后重点辨析了叙事传输与 分析加工模式的区别, 进一步探讨叙事传输的影 响因素。最后, 根据叙事传输与其他相关决策概 念的关系, 我们提出了在决策领域关于叙事传输 的研究命题。 1 叙事加工(Narrative Processing) 叙事加工是一种信息处理方式。研究者认为,…”
De rol van emoties in narratieve overtuiging
Hoeken, H., & Sinkeldam, J. (2013) · doi:10.5117/tvt2013.3.hoek · Cited by 4
“…belangrijke kandidaat voor het verklaren van de persuasieve kracht van verhalen omdat in eerdere onderzoeken een sterke relatie gerapporteerd werd tussen dergelijke emoties en de uiteindelijke attitudes van de proefpersonen (Busselle & Bilandzic, 2009; De Graaf, Hoeken, Sanders & Beentjes, 2009).”
BackgroundIntegrating colored lights into multimodal robotic storytelling
Steinhaeusser, S. C., Maier, S., & Lugrin, B. (2025) · Empathic Computing · doi:10.70401/ec.2025.0008 · Cited by 5
Doran, R., & Ogunbode, C. (2023) · Climate Risk Management · doi:10.1016/j.crm.2023.100565 · Cited by 4
Tillmanns, K. (2020) · Joint International Conference on Serious Games · doi:10.1007/978-3-030-61814-8 · Cited by 4
Emotionen in der Gesundheitskommunikation
Bartsch, A., & Kloss, A. (2019) · Handbuch der Gesundheitskommunikation · doi:10.1007/978-3-658-10727-7_20 · Cited by 4
Approaching Engagement in Audio Description
Fresno, N. (2017) · doi:10.13137/2421-6763/17349 · Cited by 4
“Also, very much in line with Busselle & Bilandzic (2009), we would argue that engagement is a complex process that requires something else: comprehension.”
BackgroundNarrative absorption: Introduction and overview
Kuijpers, M., & Hakemulder, F. (2017) · doi:10.1075/lal.27.01int · Cited by 4
ArcANE: Do Role-Playing Language Agents Stay in Character at the Right Time?
Song, W., Kim, N., Song, S.-J., Heo, C., Lim, J., & Jo, Y. (2026) · Proceedings of the 2026 Conference on Empirical Methods in Natural Language Processing · doi:10.48550/arxiv.2606.05553 · Cited by 3
“…generation but an immersive experience of a living character : an agent whose behavior remains coherent and responsive as the interaction unfolds, sustaining the user’s narrative engagement (Green and Brock, 2000; Ryan, 2003, 2008; Busselle and Bilandzic, 2009) with the figure being portrayed.”
The dynamic effects of visual complexity and scene cuts on viewer attention
Wals, S., Grewal, D., Wilms, I., Hilken, T., Briassouli, A., & Wetzels, M. (2026) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-025-01137-x · Cited by 3
“Most measures of attentional focus rely on self-reports and surveys (e.g., Busselle & Bilandzic, 2009 ; Green & Brock, 2000 ), yielding a static, aggregate measure of the overall viewing experience after it has taken place.”
Perumal, V., & Shah, Z. J. (2026) · Frontiers in Virtual Reality · doi:10.3389/frvir.2026.1696677 · Cited by 3
Hope or fear? Children’s responses to climate change fiction
Koolen, R., van Amelsvoort, M., van der Beek, S., Borst, R., Claassen, S., Goudbeek, M. B., & Looij, P. (2026) · Environmental Education Research · doi:10.1080/13504622.2026.2618476 · Cited by 4
“In narrative psychology, sharing emotions with characters is referred to as identification (e.g. Busselle and Bilandzic 2009; Cohen 2001).”
Li, X. (2026) · Acta Psychologica · doi:10.1016/j.actpsy.2026.106215 · Cited by 3
Neural Signatures of Engagement and Event Segmentation during Story Listening in Background Noise
Herrmann, B., Motala, A., Panela, R. A., & Johnsrude, I. (2025) · eNeuro · doi:10.1523/eneuro.0385-25.2025 · Cited by 3
“…to a state of absorbed, enjoyable, and sustained attention during meaningful stimulation, commonly indexed behaviorally as subjective ratings (Busselle and Bilandzic, 2009; Kuijpers et al., 2014; Herrmann and Johnsrude, 2020b; Mathiesen et al., 2024) or neurally as intersubject correlation…”
Value-Based Narratives Foster Trust in Scientists and Communication Behaviors
Yang, J. Z., Arpan, L. M., Ophir, Y., & Shah, P. (2025) · Science Communication · doi:10.1177/10755470251345234 · Cited by 4
“Involvement with the story world, commonly dubbed transportation (Green & Brock, 2000) or narrative engagement (Busselle & Bilandzic, 2009), results from audiences’ commitment of mental resources into comprehending the narrative plot.”
Baldwin, J. A., Ulusoy, E., Durfee, M., Busselle, R. W., & Roskos‐Ewoldsen, D. R. (2025) · Acta Psychologica · doi:10.1016/j.actpsy.2025.105101 · Cited by 4
Self-citationMyrick, J. G., & Bilandzić, H. (2025) · Mass Communication & Society · doi:10.1080/15205436.2025.2481906 · Cited by 3
“…has been shown to serve as an important mediator for narrative effects across many studies (Tukachinsky & Tokunaga, 2013; van Laer et al., 2014), the dimension of narrative engagement that often leads to attitude change is emotional engagement (Busselle & Bilandzic, 2009; de Graaf et al., 2009).”
Self-citation
Metadata
- Authors
- Busselle, R., & Bilandzic, H.
- Affiliations
- Washington State University (US)
- ORCID
- Busselle, Rick
- Venue
- Media Psychology
- Publisher
- Informa UK Limited
- Published
- 2009-11-23
- Volume
- 12
- Issue
- 4
- Pages
- 321-347
- ISSN
- 1521-3269 (ISSN-L)
- 1532-785X
- OpenAlex
- W2062865797
- Cited by
- 1,088
- References
- 0
- Citations by year
- 2026: 94 · 2025: 101 · 2024: 89 · 2023: 97 · 2022: 80 · 2021: 111 · 2020: 93 · 2019: 71 · 2018: 65 · 2017: 69 · 2016: 64 · 2015: 43 · 2014: 33 · 2013: 28 · 2012: 24
- FWCI
- 311.26
- Type
- journal article
- Language
- en
- Open access
- green
- nbn-resolving.org
- Locations
- Media Psychology (publishedVersion)
- OPUS (Augsburg University) (submittedVersion)
- Topics
- Social Sciences › Communication › Media Influence and Health
- Social Sciences › Arts and Humanities › Literature and Literary Theory › Narrative Theory and Analysis
- Social Sciences › Psychology › Developmental and Educational Psychology › Flow Experience in Various Fields
- Keywords
- narrative engagement, narrative persuasion, scale development, mental models, narrative comprehension, attentional focus, emotional engagement, narrative presence, media influence, narrative enjoyment, cross-cultural validation
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