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Measuring Narrative Engagement
Open accessAbstract
Research indicates that the extent to which one becomes engaged, transported, or immersed in a narrative influences the narrative's potential to affect subsequent story-related attitudes and beliefs. Explaining narrative effects and understanding the mechanisms responsible depends on our ability to measure narrative engagement in a theoretically meaningful way. This article develops a scale for measuring narrative engagement that is based on a mental models approach to narrative processing. It distinguishes among four dimensions of experiential engagement in narratives: narrative understanding, attentional focus, emotional engagement, and narrative presence. The scale is developed and validated through exploratory and confirmatory factor analyses with data from viewers of feature film and television, in different viewing situations, and from two different countries. The scale's ability to predict enjoyment and story-consistent attitudes across different programs is presented. Implications for conceptualizing engagement with narratives as well as narrative persuasion and media effects are discussed.
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Cited by
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“For instance, Busselle and Bilandzic (2009; Bilandzic & Busselle, 2011) distinguish among four dimensions of experiential engagement in narratives—narrative understanding, attentional focus, emotional engagement, and narrative presence—for measuring narrative engagement. However, perhaps the best-known theory of narra…”
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Overcoming Resistance Through Narratives: Findings from a Meta-Analytic Review
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Perceived Realism: Dimensions and Roles in Narrative Persuasion
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“proposed a set of 12 questions that measure four aspects of engagement: narrative understanding; attentional focus; emotional engagement; and narrative presence [7].”
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“The definition of engagement [Table 1; adapted from Busselle and Bilandzic (9)] was explained to participants prior to the task.”
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“…resources through engagement (e.g., transportation; Green, 2006), which reduces the amount of cognitive resources available for counterarguing, and also through emotional engagement, which supplants negative feelings with positive feelings engendered by a narrative (Busselle & Bilandzic, 2009).”
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“…found to be a process related to a more intense temporary involvement during the processing of fictional narratives, as it is associated with greater emotional impact and enjoyment (Busselle & Bilandzic, 2009; Hoeken & Sinkeldam, 2014) and also with greater cognitive elaboration (Igartua, 2010).”
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“Previous research has identified a variety of narrative elements, which are assumed to vary in their contribution to storytelling persuasiveness (Busselle and Bilandzic 2009; Chiu, Hsieh, and Kuo 2012; Lundqvist, Liljander, and Riel 2013; Mei, Hagensen, and Kristiansen 2020; Nan et al. 2015; Ryu et…”
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A Framework for the Study of PersuasionPreprint
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“The same items and scales were used as in Koopman (2015a), which were in turn inspired by items on previous scales about narrative feelings (Busselle & Bilandzic, 2009; Green & Brock, 2000; Koopman, 2011).”
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“Attentionalfocusisoneofthedimen-sionsofexperientialengagementinnarratives ’Attentionalfocusisoneofthedimen-sionsofexperientialengagementinnarratives,describingviewerfocuson(ordistractionfrom)the program(BusselleandBilandzic,2009).”
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“This concept of a holistic experience of being absorbed by a story overlaps to a large degree with other concepts that address the immersion into a story world (e.g., narrative engagement, Busselle & Bilandzic, 2009).”
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“…certain traits, such as an openness to new ideas (i.e., Openness to Experience; McCrae & Sutin, 2009), or a tendency to become deeply absorbed (Tellegen & Atkinson, 1974) or engaged with narratives (known as narrative transportation; Busselle & Bilandzic, 2009; Gerrig, 1993; Green & Brock, 2000).”
BackgroundStorytelling/narrative theory to address health communication with minority populations.
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“We further expect that higher immersion results in higher appreciation [14,11], but without clear expectation as to which components of immersion might cause this effect.”
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“…with measures that include elements such as perceived similarity between the reader and character, the reader’s understanding of the character, and their shared emotional experience (e.g. Busselle & Bilandzic, 2009; Cohen, 2001; De Graaf et al., 2012; Moyer-Gusé, 2008; Tal-Or & Cohen, 2010).”
BackgroundMethodChen, M., Bell, R., & Taylor, L. (2016) · Journal of health communication · doi:10.1080/10810730.2016.1177147 · Cited by 102
“In this way, identification may foster an emotional attachment to the protagonist (Busselle & Bilandzic, 2009) and potentially adoption of the character’s viewpoints (Oatley, 1999).”
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The Use of Media Entertainment and Emotional Gratification
Bartsch, A., & Viehoff, R. (2010) · Procedia - Social and Behavioral Sciences · doi:10.1016/j.sbspro.2010.07.444 · Cited by 100
“Although the primary focus of this line of research has been on the role of vicarious experiences in mediating persuasion effects, it has also consistently revealed that such experiences can be gratifying for media users (Busselle & Bilandzic, 2009; Green & Brock, 2000; Igartua, 2009).”
BackgroundHow to Improve Attitudes Toward Disliked Groups
Wojcieszak, M., & Kim, N. (2016) · Communication Research · doi:10.1177/0093650215618480 · Cited by 94
“Our immersion scale averages five items, measured at the posttest, and adapted from the immersion scale (Green & Brock, 2000) and the narrative engagement scale (Busselle & Bilandzic, 2009).”
MethodThe heart of the story: Peripheral physiology during narrative exposure predicts charitable giving
Barraza, J. A., Alexander, V., Beavin, L. E., Terris, E. T., & Zak, P. J. (2015) · Biological Psychology · doi:10.1016/j.biopsycho.2015.01.008 · Cited by 90
“Narratives promote attitude congruence (story-consistent beliefs; e.g., Appel & Richter, 2010; Busselle & Bilandzic, 2009; Green, 2004; Green & Brock, 2000), a positive evaluation of information within the narrative (Escalas, 2004; Paharia, Keinan, Avery, & Schor, 2011), and identification with…”
Designing Ambient Narrative-Based Interfaces to Reflect and Motivate Physical Activity
Murnane, E. L., Jiang, X., Kong, A., Park, M., Shi, W., Soohoo, C., Vink, L., Xia, I., Yu, X. K., Yang-Sammataro, J., et al. (2020) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3313831.3376478 · Cited by 85
“Specifically, we measured engagement based on five dimensions from the Narrative Engagement Scale: empathy, cognitive perspective taking, narrative involvement, ease of cognitive access, and narrative realism [9].”
BackgroundMethodInfluentialSimulating Fiction: Individual Differences in Literature Comprehension Revealed with fMRI
Nijhof, A. D., & Willems, R. M. (2015) · PLoS ONE · doi:10.1371/journal.pone.0116492 · Cited by 102
“[6,7–11]), but the neurocognitive mechanisms behind narrative engagement remain unclear (see [12] for related work on theatre).”
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Experimental Manipulation of Psychological Involvement with Media
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“Relatively few studies examine transportation in computer mediation literature, which typically looks at presence instead (Busselle & Bilandzic, 2009).”
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Transportation into Narrative Worlds
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Second Screen and Sports: A Structural Investigation Into Team Identification and Efficacy
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“Conceptually, engagement has been applied in various contexts, such as advertising (Kim, Lee, Jo, Jung, & Kang, 2015), narrative (Busselle & Bilandzic, 2009), and media (J. Wang & Calder, 2009) and has resulted in as many definitions.”
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The impact of post-editing and machine translation on creativity and reading experience
Arenas, A. G., & Toral, A. (2020) · Translation Spaces · doi:10.1075/ts.20035.gue · Cited by 75
“These scales are known generically as narrative engagement scales (Busselle and Bilandzic 2009; Kuijpers 2014).”
BackgroundMethodA framework for climate change engagement through video games
Ouariachi, T., Olvera-Lobo, M., Gutiérrez-Pérez, J., & Maibach, E. (2018) · Environmental Education Research · doi:10.1080/13504622.2018.1545156 · Cited by 82
“…narrative engagement , which is related to the feelings experienced when engaging with audio-visual narratives on television or in the cinema (Busselle and Bilandzic 2009); and player engagement, which is related to the experience of playing games and linked to a multitude of other concepts…”
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“Similarly, the engagement scale (Busselle & Bilandzic, 2009) has an attentional focus subscale that poses questions like “I found my mind wandering while the program was on” and “While the program was on I found myself thinking about other things” (p. 337).”
BackgroundDevelopment of a Questionnaire to Measure Immersion in Video Media: The Film IEQ
Rigby, J., Brumby, D., Gould, S., & Cox, A. (2019) · ACM International Conference on Interactive Experiences for TV and Online Video · doi:10.1145/3317697.3323361 · Cited by 80
“Busselle and Bilandzic [6] describe how flow can be experienced when viewing or reading media, through focus on comprehending the media and constructing mental models of a narrative.”
BackgroundResultInfluentialConsciousness and Self-Regulation in Mobile Communication
Bayer, J., Cin, S. D., Campbell, S. W., & Panek, E. T. (2015) · Human Communication Research · doi:10.1111/hcre.12067 · Cited by 122
“…attention across many areas of media psychology, communication, and information research at both the low end (e.g., LaRose, 2010; LaRose, Lin, & Eastin, 2003; Limayem, Hirt, & Cheung, 2007) and high end (e.g., Busselle & Bilandzic, 2009; Green, Brock, & Kaufman, 2004; Jennett et al., 2008).”
BackgroundBartsch, A., & Kloß, A. (2019) · International Journal of Advertising · doi:10.1080/02650487.2018.1482098 · Cited by 78
“Moreover, research on narrative persuasion has linked empathy and concern for others’ well-being to audiences’ involvement with media characters and stories (Busselle and Bilandzic 2009; Green and Brock 2000; Zillmann and Cantor 1977).”
BackgroundEmotional Storytelling using Virtual and Robotic Agents
Costa, S., Brunete, A., Bae, B.-C., & Mavridis, N. (2016) · Int. J. Humanoid Robotics · doi:10.48550/arxiv.1607.05327 · Cited by 78
Neural evidence that suspense narrows attentional focus
Bezdek, M. A., Gerrig, R. J., Wenzel, W. G., Shin, J., Revill, K. P., & Schumacher, E. H. (2015) · Neuroscience · doi:10.1016/j.neuroscience.2015.06.055 · Cited by 102
“Attentional suppression of extra-narrative stimulation has been measured with self-report scales (Green and Brock, 2000; Busselle and Bilandzic, 2009; Tal-Or and Cohen, 2010) and behavioral reaction time measures (Bezdek, 2012).”
Voorveld, H. A. M., & Viswanathan, V. (2014) · Media Psychology · doi:10.1080/15213269.2013.872038 · Cited by 74
“It is also important to note that distraction disrupts these D o w n l o a d e d by [ UVA U n i v e r s it e it s b i b li o t h ee k S Z ] a t 05 : 53 20 J a nu a r y 2016 processes (Busselle & Bilandzic, 2009; Green, Brock, & Kaufman, 2004).”
Slater, M., Ewoldsen, D., & Woods, K. (2018) · Media Psychology · doi:10.1080/15213269.2017.1328313 · Cited by 72
“…and psychological research characterizes responses to the story in terms of the degree of transportation (Green & Brock, 2000), engagement (Busselle & Bilandzic, 2009), absorption (Slater & Rouner, 2002), affective (including eudaimonic) responses (Oliver, 2008; Oliver & Raney, 2011), and…”
BackgroundAssessing engagement while viewing video vignettes; validation of the Video Engagement Scale (VES).
Visser, L., Hillen, M., Verdam, M., Bol, N., de Haes, H. D., & Smets, E. (2016) · Patient Education and Counseling · doi:10.1016/j.pec.2015.08.029 · Cited by 72
“Narrative engagement is defined as someone’s experience of a narrative [8] and is known to influence the persuasive effect (e.”
BackgroundInfluentialEngagement in video and audio narratives: contrasting self-report and physiological measures
Richardson, D. C., Griffin, N. K., Zaki, L., Stephenson, A., Yan, J., Curry, T., Noble, R., Hogan, J., Skipper, J. I., & Devlin, J. (2020) · Scientific Reports · doi:10.1038/s41598-020-68253-2 · Cited by 71
A Conceptual Framework of Narrative Persuasion
Hamby, A. M., Brinberg, D. L., & Jaccard, J. J. (2016) · Journal of Media Psychology Theories Methods and Applications · doi:10.1027/1864-1105/a000187 · Cited by 95
“Other mechanisms of becoming “experientially involved in a text” (Busselle & Bilandzic, 2009, p. 336) such as transportation (Green & Brock, 2000) and identification (Cohen, 2001) emphasize different ways of being absorbed, but each instantiation reflects a mechanism that shares core similarities.”
BackgroundEngaging narratives evoke similar neural activity and lead to similar time perception
Cohen, S. S., Henin, S. E., & Parra, L. C. (2017) · Scientific Reports · doi:10.1038/s41598-017-04402-4 · Cited by 73
Lipsey, A. F., Waterman, A., Wood, E. H., & Balliet, W. (2020) · Patient Education and Counseling · doi:10.1016/j.pec.2020.04.014 · Cited by 68
“storyteller,[58, 59] and perceive the story to be real and authentic[60, 61].”
BackgroundReducing Mental Health Stigma Through Identification With Video Game Avatars With Mental Illness
Ferchaud, A., Seibert, J., Sellers, N., & Escobar Salazar, N. (2020) · Frontiers in Psychology · doi:10.3389/fpsyg.2020.02240 · Cited by 67
Design Patterns for an Interactive Storytelling Robot to Support Children’s Engagement and Agency
Ligthart, M., Neerincx, M. A., & Hindriks, K. (2020) · IEEE/ACM International Conference on Human-Robot Interaction · doi:10.1145/3319502.3374826 · Cited by 67
“Finally, the better the child is able to construct a mental image of the story (narrative presence), the easier they can be absorbed by it [7].”
BackgroundMethodBindman, S. W., Castaneda, L. M., Scanlon, M., & Cechony, A. (2018) · CHI Conference on Human Factors in Computing Systems · doi:10.1145/3173574.3174031 · Cited by 84
“Busselle and Bilanzic [7] posit that narrative engagement in any media form can be hindered by discrepancies within the story.”
BackgroundInfluentialA Joker in the class: Teenage readers attitudes and preferences to reading on different devices
Tveit, Å. K., & Mangen, A. (2014) · Library & Information Science Research · doi:10.1016/j.lisr.2014.08.001 · Cited by 66
“Combining the use of validated scales measuring transportation and narrative engagement from media psychology (e. g. Busselle & Bilandzic, 2009; Green & Brock, 2000) with, for instance, physiological measures of arousal, such as pupil dilation or skin conductance response (see e.g. Benesh, 2011;…”
MethodThe Persuasive Influence of a Fictional Character's Trustworthiness
Appel, M., & Mara, M. (2013) · Journal of Communication · doi:10.1111/jcom.12053 · Cited by 69
“This experience of narrative presence is a key component of the transportation concept (Gerrig, 1993; Green & Brock, 2002) and narrative presence is one of four dimensions of narrative engagement (Busselle & Bilandzic, 2009).”
BackgroundMethodInfluentialMental simulation during literary reading: Individual differences revealed with eye-tracking
Mak, M., & Willems, R. M. (2018) · Language Cognition and Neuroscience · doi:10.1080/23273798.2018.1552007 · Cited by 92
“Previous behavioural (questionnaire) research suggests that simulation influences story world absorption, and that absorption correlates with appreciation (Busselle & Bilandzic, 2009; Green & Brock, 2000; Green, Brock, & Kaufman, 2004; Hartung et al., 2016; Kuijpers et al., 2014).”
BackgroundPaolis, L. D. D., Gatto, C., Corchia, L., & Luca, V. D. (2022) · Virtual Reality · doi:10.1007/s10055-022-00712-9 · Cited by 63
“Among the various models developed for storytelling evaluation, the Narrative Engagement Scale (Busselle and Bilandzic 2009) consisted of several items grouped into four dimensions: • Narrative understanding; • Attentional focus; • Emotional engagement, which refers both to the ability to feel the…”
MethodEmbodiment of Narrative Engagement
Sukalla, F., Bilandzic, H., Bolls, P., & Busselle, R. W. (2016) · J. Media Psychol. Theor. Methods Appl. · doi:10.1027/1864-1105/a000153 · Cited by 63
Self-citationUnpacking Engagement: Convergence and Divergence in Transportation and Identification
Tal-Or, N., & Cohen, J. (2016) · Annals of the International Communication Association · doi:10.1080/23808985.2015.11735255 · Cited by 63
“Busselle and Bilandzic (2009) have suggested and tested a scale of narrative engagement based on a mental models approach.”
BackgroundJohnson, J., Harrison, K., & Quick, B. L. (2013) · Journal of health communication · doi:10.1080/10810730.2012.688244 · Cited by 63
Song, H., Shim, W. M., & Rosenberg, M. D. (2023) · eLife · doi:10.7554/elife.85487 · Cited by 69
“Paying 429 attention to a comedy sitcom, on the other hand, involves less cognitive effort than attending to 430 controlled psychological tasks, more akin to a “flow”-like state compared to controlled tasks that 431 require top-down exertion of control (Bellana et al., 2022; Busselle and Bilandzic, 2009; 432 Csikszent…”
BackgroundHow can Journalists Promote News Credibility? Effects of Evidences on Trust and Credibility
Henke, J., Leissner, L., & Möhring, W. (2020) · Journalism Practice · doi:10.1080/17512786.2019.1605839 · Cited by 61
“Thus, large amounts of statistical evidence can reduce the comprehensibility of texts, which in turn might lead to increased cognitive effort, frustration, and decreased enjoyment (Busselle and Bilandzic 2009, 325–326).”
BackgroundBilandzić, H., & Sukalla, F. (2019) · Environmental Communication · doi:10.1080/17524032.2019.1575259 · Cited by 71
“Narrative engagement, a state marked by strong attentional focus on the story and intense emotional experience of the plot and the characters (Busselle & Bilandzic, 2009; Green & Brock, 2000), makes the experience of the narrative world more vivid and is likely to influence how viewers think about…”
BackgroundMethodSelf-citation
Metadata
- Authors
- Busselle, R., & Bilandzic, H.
- Affiliations
- Washington State University (US)
- ORCID
- Busselle, Rick
- Venue
- Media Psychology
- Publisher
- Informa UK Limited
- Published
- 2009-11-23
- Volume
- 12
- Issue
- 4
- Pages
- 321-347
- ISSN
- 1521-3269 (ISSN-L)
- 1532-785X
- OpenAlex
- W2062865797
- Cited by
- 1,088
- References
- 0
- Citations by year
- 2026: 94 · 2025: 101 · 2024: 89 · 2023: 97 · 2022: 80 · 2021: 111 · 2020: 93 · 2019: 71 · 2018: 65 · 2017: 69 · 2016: 64 · 2015: 43 · 2014: 33 · 2013: 28 · 2012: 24
- FWCI
- 311.26
- Type
- journal article
- Language
- en
- Open access
- green
- nbn-resolving.org
- Locations
- Media Psychology (publishedVersion)
- OPUS (Augsburg University) (submittedVersion)
- Topics
- Social Sciences › Communication › Media Influence and Health
- Social Sciences › Arts and Humanities › Literature and Literary Theory › Narrative Theory and Analysis
- Social Sciences › Psychology › Developmental and Educational Psychology › Flow Experience in Various Fields
- Keywords
- narrative engagement, narrative persuasion, scale development, mental models, narrative comprehension, attentional focus, emotional engagement, narrative presence, media influence, narrative enjoyment, cross-cultural validation
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