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Measuring Narrative Engagement
Open accessAbstract
Research indicates that the extent to which one becomes engaged, transported, or immersed in a narrative influences the narrative's potential to affect subsequent story-related attitudes and beliefs. Explaining narrative effects and understanding the mechanisms responsible depends on our ability to measure narrative engagement in a theoretically meaningful way. This article develops a scale for measuring narrative engagement that is based on a mental models approach to narrative processing. It distinguishes among four dimensions of experiential engagement in narratives: narrative understanding, attentional focus, emotional engagement, and narrative presence. The scale is developed and validated through exploratory and confirmatory factor analyses with data from viewers of feature film and television, in different viewing situations, and from two different countries. The scale's ability to predict enjoyment and story-consistent attitudes across different programs is presented. Implications for conceptualizing engagement with narratives as well as narrative persuasion and media effects are discussed.
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InfluentialKam, J. A., Wang, L., Gibbs, W., Kim, K., Garcia-Valerio, D., & Hopfer, S. (2024) · Communication monographs · doi:10.1080/03637751.2024.2427051 · Cited by 3
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BackgroundCharacter morality, enjoyment, and appreciation: a replication of Eden, Daalmans, and Johnson (2017)
Yoshimura, K., Bowman, N. D., Cohen, E. L., & Banks, J. (2021) · Media Psychology · doi:10.1080/15213269.2021.1884096 · Cited by 7
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“Many studies suggest that the more we identify with a film’s characters, the more likely we are to enjoy the film (Busselle & Bilandzic, 2009; de Wied, Zillmann & Ordman, 1994; Igartua & Paez, 1997; cf. Tal-Or & Cohen, 2010) and this effect does not appear to depend on genre.”
BackgroundOnline interactive storytelling: Evaluation of the viewer experience of 360-degree videos
Świerczyńska-Kaczor, U., Zelazowska, M., Kotlińska, M., & Wachowicz, J. (2019) · Journal of Economics and Management · doi:10.22367/jem.2019.36.06 · Cited by 3
“− Similarly to traditional film, video 360-degree creates viewer narrative engagement Source: Adapted from: Busselle & Bilandzic (2009); Jacobsen (2010); Pelowski, Markey, Forster, Gerger, & Leder (2017); Rupp, Kozachuk, Michaelis, Odette, Smither, & McConnell (2016); Steuer (1992); Tang &…”
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“…following statements: (i) “I was able to connect myself with the poem” (self-connectedness; Cohen, 2018), (ii) “I was able to imagine diverse situations” (imagination; Green & Brock, 2000), and (iii) “I forgot that I was in the middle of an experiment” (transcendence; Busselle & Bilandzic, 2009).”
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“Nine items (adapted from Busselle & Bilandzic, 2009; Green & Brock, 2000) were used to assess the extent to which participants were engaged with the story and transported to the storyworld.”
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“Busselle and Bilandzic (2009) highlighted four key elements in their study of narrative engagement and its effect on enjoyment: narrative understanding, attentional focus, narrative presence, and emotional engagement.”
InfluentialLi, Y., Zhang, H.-Y., Cui, A. Y., Ma, Z., Song, Y.-P., Cai, Z.-M., & Huang, Y.-C. (2024) · arXiv.org · doi:10.48550/arxiv.2409.15769 · Cited by 2
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“Engagement refers to the viewer’s attention to a message (Busselle & Bilandzic, 2009).”
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InfluentialDesgrosseilliers, E., & Stinson, D. A. (2023) · Canadian Journal of Behavioural Science / Revue canadienne des sciences du comportement · doi:10.1037/cbs0000390 · Cited by 2
“This difference in controllability could plausibly affect how individuals are impacted by the information (Busselle & Bilandzic, 2009).”
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“The narrative transportation process initiates narrative engagement, immersing an individual into a state of enjoying the narrative and influencing the narra-tive’s subsequent story-related attitudes and beliefs (Busselle & Bilandzic, 2009).”
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“Alat ukur yang digunakan dalam penelitian ini adalah alat ukur yang telah diadaptasi oleh peneliti ke dalam Bahasa Indonesia dari skala Single-Program Binge watching Scale (SPBWS) yang dikembangkan oleh Viens & Farrar (2021) dan Narrative engagement Scale yang dikembangkan oleh Bilandzic & Busselle (2009).”
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“The latter can be distracting or, as Busselle and Bilandzic (2009) explain, lead to greater competition.”
BackgroundMethodInfluentialTopić, M. K. (2021) · Primenjena psihologija · doi:10.19090/pp.2021.2.211-227 · Cited by 5
“Emotional engagement (feeling for and with characters) was measured using an adaptation of the three items from Busselle and Bilandzic (2009): (1) “The story affected me emotionally”, (2) “During story reading, when the main character was offered a chance to do something that would make him look…”
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“Forthe narrative engagement, we used the Measuring Narrative Engagement Questionnaire (MNEQ) [9].”
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“…2016, Schindler et al. 2017, Hosoya et al. 2017, Kuijpers 2014, Dal cin, Zanna & Fong, 2004 (as reported in Kuijpers 2014), Knobloch-Westerwick & Keplinger, 2006 (as reported in Kuijpers 2014), Busselle & Bilandzic, 2009 (as reported in Kuijpers 2014), Appel et al. 2002, Spiteri and Pecoskie 2016).”
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“Other scholars emphasized on other measures in defining engagement;involvement (5),immersion (6), arousal (7), interest (8), identification (9), enjoyment (10), involvement (11), effort (8), and flow (12).”
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“Thus, cognitive perspective-taking is offered as one of the three dimensions of identification, along with empathy and sympathy (Busselle & Bilandzic, 2009).”
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“A number of which will be selected and modified questions chosen from the 12-Item Narrative Engagement Scale proposed by Busselle et al. [4] in their Measuring Narrative Engagement Questionnaire (MNEQ).”
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Schwerin, J., Lenhart, J., & Richter, T. (2025) · Scientific Study of Literature · doi:10.61645/ssol.191 · Cited by 3
Rasool, J., Molka-Danielsen, J., & Smith, C. (2021) · Hawaii International Conference on System Sciences · doi:10.24251/hicss.2021.079 · Cited by 2
“Busselle and Bilandzic developed a scale for measuring narrative engagement involving four factors: narrative understanding (comprehension), attentional focus (as opposed to the mind not wandering), emotional engagement (feeling for and with characters), and narrative presence (constructing new worlds) [9].”
BackgroundPetersen, M. S., Jakobsen, G., Hendriksen, D., Hansen, N., & Bjørner, T. (2021) · International Conference Games and Learning Alliance · doi:10.1007/978-3-030-92182-8_6 · Cited by 2
“A total engagement score was calculated based on items and procedures from the narrative engagement [32] and the user engagement [23].”
MethodImmersive Storytelling in Augmented Reality: Witnessing the Kindertransport
Jin, Y., Ma, M.-H., & Li, J. (2020) · Joint International Conference on Serious Games · doi:10.1007/978-3-030-61814-8_2 · Cited by 2
Lauritsen, T., Ali, D. K., Jensen, N. F., Alamillo, I. U., & Bjørner, T. (2020) · International Conference Games and Learning Alliance · doi:10.1007/978-3-030-63464-3_28 · Cited by 2
Narrative Health Communication
Hoeken, H., & den Ouden, H. (2019) · Narratives in Research and Interventions on Cyberbullying among Young People · doi:10.1007/978-3-030-04960-7_5 · Cited by 2
Die Wirkung von Musik in Informationsfilmen im Gesundheitsbereich
Rossmann, C., & Rossmann, R. (2018) · doi:10.1007/978-3-658-18859-7_8 · Cited by 2
Positions and Perspectives on Pronouns in Literature: The State of the Subject
Gibbons, A., & Macrae, A. (2018) · doi:10.1057/978-1-349-95317-2_1 · Cited by 2
Did you watch #TheWalkingDead last night? an examination of television hashtags and Twitter activity
Hutchinson, J. (2013) · doi:10.31390/gradschool_theses.3218 · Cited by 2
“During the “cathection” phase of Carter’s (1960) model of active television viewing, “viewers react on an emotional level to what they are seeing” (as cited in Adams, 2000, p.”
BackgroundMethodInfluentialShopping carts in vlogs: the roles of persuasion knowledge and narrative engagement
Zhu, J., & Liu, B. (2026) · Electronic Commerce Research · doi:10.1007/s10660-026-10157-w · Cited by 1
Kim, H. S., & Lim, J.-S. (2026) · Frontiers in Psychology · doi:10.3389/fpsyg.2026.1815433 · Cited by 1
LIU, D., & Jung, J. (2026) · Frontiers in Psychology · doi:10.3389/fpsyg.2026.1818614 · Cited by 1
“Items were developed for this program while aligning with narrative engagement, transportation, and interactive storytelling perspectives (Busselle and Bilandzic, 2009; Green and Brock, 2000; Jenkins, 2006; Ryan, 2015).”
Hong, S. J. (2026) · Journal of Health Communication · doi:10.1080/10810730.2026.2682497 · Cited by 1
“When individuals are transported into a story, they process the message less defensively, identify more closely with its characters, and perceive the information as more relevant and credible (Busselle & Bilandzic, 2009; Moyer-Gusé, 2008).”
Wirz, D. S., Nguyen, M., & Möri, M. (2026) · Acta Psychologica · doi:10.1016/j.actpsy.2026.106940 · Cited by 1
When visual concreteness meets temporal framing in foreign-brand storytelling on social media
Huang, J., Wang, C. L., Jia, Y., & Liu, F. (2026) · Asia Pacific Journal of Marketing and Logistics · doi:10.1108/apjml-11-2025-2455 · Cited by 1
Lu, D., Peng, H., Wang, T., & Lai, I. (2026) · iScience · doi:10.1016/j.isci.2026.116091 · Cited by 1
“30,31 Accordingly, immersion can be characterized as a multidimensional experiential state encompassing focused attention, embodied perception, emotional engagement, and temporal dissociation, reflecting a holistic integration of cognitive and affective involvement in digital environments.”
The effects of spoiler types on audience immersion: an inter-subject correlation study of heart rate
Zhou, X., Chai, H., Zhang, W., Zuo, W., & Liu, Q. (2026) · Cognitive Research Principles and Implications · doi:10.1186/s41235-026-00733-x · Cited by 1
“At the same time, the weak correlations between ISC-HR and NES scores underscore that physiological synchrony should be viewed as a complementary index of shared processing rather than a direct proxy for subjective immersion.”
InfluentialErdemandi, M., & Atwell-Seate, A. (2026) · Communication Quarterly · doi:10.1080/01463373.2026.2671258 · Cited by 1
“Whereas state narrative engagement describes the situational experience of immersion during a specific media encounter (e.g., Busselle & Bilandzic, 2008, 2009; Green & Brock, 2000), narrative engageability is theorized to capture traits, or stable individual differences in the general tendency to…”
Kim, Y., Ma, Y.-C., & Alavi, S. (2026) · Corporate Communications. An International Journal · doi:10.1108/ccij-08-2025-0238 · Cited by 1
Wang, Q.-H. (2026) · CHI Extended Abstracts · doi:10.1145/3772363.3799004 · Cited by 1
“Consequently, critical psychological states associated with deep narrative processing, such as Narrative Transportation [9] and Narrative Engagement [4], remain underrepresented in empirical research [5].”
InfluentialAnzano, S. M., Sánchez, I. M. H., & Méndez, S. R. (2026) · Adicciones · doi:10.20882/adicciones.2346 · Cited by 1
“Busselle and Bilandzic (2009) define narrative engagement as an experience that integrates four interrelated processes: narrative understanding, attentional focus (absence of distraction), emotional engagement (feeling for and with characters), and narrative presence (the sensation of entering the…”
Pang, H.-M., & Zhang, X.-X. (2026) · Health Communication · doi:10.1080/10410236.2026.2628159 · Cited by 1
“…that the influence of narrative lies in its ability to draw audiences into the storyworld (transportation), allow them to experience events from a character’s perspective (identification), and persuade through perceived realism (Busselle & Bilandzic, 2009; Green & Brock, 2000; Murphy et al., 2013).”
Mothers as Science Storytellers
Bloomfield, E. F. (2026) · Cambridge University Press eBooks · doi:10.1017/9781009651349 · Cited by 1
Schmälzle, R., Cho, H. J., & Turner, M. (2026) · bioRxiv · doi:10.64898/2026.02.05.703516 · Cited by 1
Narratives in Conflict and Practices of Face-to-Face and Online Intergroup Communication
Ron, Y. (2026) · Behavioral Sciences · doi:10.3390/bs16020231 · Cited by 1
“Thus, for example, the term ‘narrative engagement’ (Busselle & Bilandzic, 2009; Ham-mack, 2009) refers to the process by which individuals are cognitively and emotionally influenced and become immersed in the narratives they consume.”
In Sync With Sound: Interpersonal synchronization as an objective measure of listening engagementPreprint
Lambrechts, L., Accou, B., Vanthornhout, J., Boets, B., & Francart, T. (2025) · bioRxiv · doi:10.1101/2025.02.26.639799 · Cited by 1
“However, factors such as fatigue, anxiety, and personal interest (8, 9, 29) may also play a role.”
InfluentialThe Psychology of Ocean Literacy
Busque, B. L. (2025) · Encyclopedia · doi:10.3390/encyclopedia5040164 · Cited by 1
“Emotional engagement has also been shown to influence the persuasive outcomes of narratives [140,141], including inspiring pro-environmental beliefs and behaviors following exposure to environmental messages [142].”
How transmedia storytelling boosts theme park attraction experiences
Strijbosch, W., Mitas, O., & Bastiaansen, M. (2025) · Journal of Vacation Marketing · doi:10.1177/13567667251382420 · Cited by 1
Metadata
- Authors
- Busselle, R., & Bilandzic, H.
- Affiliations
- Washington State University (US)
- ORCID
- Busselle, Rick
- Venue
- Media Psychology
- Publisher
- Informa UK Limited
- Published
- 2009-11-23
- Volume
- 12
- Issue
- 4
- Pages
- 321-347
- ISSN
- 1521-3269 (ISSN-L)
- 1532-785X
- OpenAlex
- W2062865797
- Cited by
- 1,088
- References
- 0
- Citations by year
- 2026: 94 · 2025: 101 · 2024: 89 · 2023: 97 · 2022: 80 · 2021: 111 · 2020: 93 · 2019: 71 · 2018: 65 · 2017: 69 · 2016: 64 · 2015: 43 · 2014: 33 · 2013: 28 · 2012: 24
- FWCI
- 311.26
- Type
- journal article
- Language
- en
- Open access
- green
- nbn-resolving.org
- Locations
- Media Psychology (publishedVersion)
- OPUS (Augsburg University) (submittedVersion)
- Topics
- Social Sciences › Communication › Media Influence and Health
- Social Sciences › Arts and Humanities › Literature and Literary Theory › Narrative Theory and Analysis
- Social Sciences › Psychology › Developmental and Educational Psychology › Flow Experience in Various Fields
- Keywords
- narrative engagement, narrative persuasion, scale development, mental models, narrative comprehension, attentional focus, emotional engagement, narrative presence, media influence, narrative enjoyment, cross-cultural validation
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