Procedural justice in contacts with the police: the perspective of victims of crime

Elliott, Irina; Thomas, Stuart D.M.; Ogloff, James R.P.

doi:10.1080/15614263.2011.607659

Cited by 74Policing Practices and PerceptionsCriminal Justice and PenologyCrime Patterns and Interventions

Procedural justice in contacts with the police: the perspective of victims of crime

Elliott, Irina, Thomas, Stuart D.M., Ogloff, James R.P.·2012·Police Practice and Research

DOI 10.1080/15614263.2011.607659

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Abstract

This study examined perceptions of procedural justice (the fairness of methods used to achieve outcomes) in contacts with the police among victims of crime. In-depth interviews were conducted with 110 people who reported a crime (personal and property) to the police in the previous 12 months. The findings indicated that police willingness to do their best to solve the case and police relating to victims as persons independently of the case itself were at least as important to victims of crime as the police delivering a desired outcome. Implications for evaluation of police performance are discussed.

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Elliott, I., Thomas, S. D. M., & Ogloff, J. R. P. (2011) · Psychology Public Policy and Law · doi:10.1037/a0024212 · Cited by 93 · see citing works
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Type of contact and evaluations of police officers: The effects of procedural justice across three types of police–citizen contacts
Wells, W. (2007) · Journal of Criminal Justice · doi:10.1016/j.jcrimjus.2007.09.006 · Cited by 155 · see citing works
Crime victims’ evaluations of procedural justice and police performance in relation to cooperation: a qualitative study in the Netherlands
Koster, N.-S. N., van der Leun, J., & Kunst, M. J. J. (2018) · Policing & Society · doi:10.1080/10439463.2018.1502290 · Cited by 24 · see citing works

Authors: Elliott, I., Thomas, S. D. M., & Ogloff, J. R. P.
Affiliations: Monash University (AU)
Corresponding author: Elliott, Irina
ORCID: Thomas, Stuart D.M.
Ogloff, James R.P.
Venue: Police Practice and Research
Publisher: Informa UK Limited
Published: 2012-10
Volume: 13
Issue: 5
Pages: 437-449
ISSN: 1477-271X (ISSN-L)
1561-4263
DOI: 10.1080/15614263.2011.607659
OpenAlex: W1985067967
Cited by: 74
References: 33
Citations by year: 2026: 4 · 2025: 4 · 2024: 6 · 2023: 3 · 2022: 6 · 2021: 6 · 2020: 11 · 2019: 5 · 2018: 6 · 2017: 5 · 2016: 7 · 2015: 3 · 2014: 3 · 2013: 2 · 2012: 1
FWCI: 15.45
Type: journal article
Language: en
Open access: closed
Locations: Police Practice and Research (publishedVersion)
Research Online (University of Wollongong) (submittedVersion)
RMIT Research Repository (RMIT University Library) (submittedVersion)
Figshare (submittedVersion)
Swinburne figshare (Swinburne University of Technology) (submittedVersion)
Topics: Social Sciences › Political Science and International Relations › Policing Practices and Perceptions
Social Sciences › Law › Criminal Justice and Penology
Social Sciences › Sociology and Political Science › Crime Patterns and Interventions
Keywords: procedural justice, crime victims, police-victim interaction, victim perceptions, police performance evaluation, crime reporting

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Procedural justice in contacts with the police: the perspective of victims of crime

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