A Relational Model of Authority in Groups

Tyler, Tom R.; Lind, E. Allan

doi:10.1016/s0065-2601(08)60283-x

Cited by 2,977Psychology of Social InfluenceSocial Power and Status DynamicsSocial and Intergroup Psychology

A Relational Model of Authority in Groups

Tyler, Tom R., Lind, E. Allan·1992·Advances in Experimental Social Psychology

DOI 10.1016/s0065-2601(08)60283-x

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To provide reasons for decisions signals that the decision-makers respect and care about the affected and may lead to more favorable interpretations regarding the motives and intentions of the decision-makers.
“To provide reasons for decisions signals that the decision-makers respect and care about the affected (e.g., Tyler and Lind 1992) and may lead to more favorable interpretations regarding the motives and intentions of the decision-makers (e.g., Bies and Shapiro 1988;Shapiro et al. 1994;Colquitt 2001;Shaw et al. 2003).”
From Artificial intelligence, transparency, and public decision-making: Why explanations are key when trying to produce perceived legitimacy (2020) · cites this paper as Tyler and Lind 1992

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Psychological Safety and Learning Behavior in Work Teams
Edmondson, A. (1999) · Administrative Science Quarterly · doi:10.2307/2666999 · Cited by 12,026 · see citing works
On the dimensionality of organizational justice: A construct validation of a measure.
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Putting the S back in corporate social responsibility: A multilevel theory of social change in organizations
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TRUST AND DISTRUST IN ORGANIZATIONS: Emerging Perspectives, Enduring Questions
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The role of procedural justice and legitimacy in shaping public support for policing
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Perceiving pervasive discrimination among African Americans: Implications for group identification and well-being.
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Trust, trustworthiness, and trust propensity: a meta-analytic test of their unique relationships with risk taking and job performance
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Cultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes
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Psychological Perspectives on Legitimacy and Legitimation
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A Social Identity Theory of Leadership
Hogg, M. A. (2001) · Personality and Social Psychology Review · doi:10.1207/s15327957pspr0503_1 · Cited by 2,298 · see citing works
The Group Engagement Model: Procedural Justice, Social Identity, and Cooperative Behavior
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Self-citation
INTEGRATING JUSTICE AND SOCIAL EXCHANGE: THE DIFFERING EFFECTS OF FAIR PROCEDURES AND TREATMENT ON WORK RELATIONSHIPS.
Masterson, S. S., Lewis, K., Goldman, B. M., & Taylor, M. S. (2000) · Academy of Management Journal · doi:10.2307/1556364 · Cited by 2,085 · see citing works
Managers as Initiators of Trust: An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior
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Disrupted Routines: Team Learning and New Technology Implementation in Hospitals
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Enforced versus voluntary tax compliance: The “slippery slope” framework
Kirchler, E. M., Hoelzl, E., & Wahl, I. (2007) · Journal of Economic Psychology · doi:10.1016/j.joep.2007.05.004 · Cited by 1,603 · see citing works
A group-level model of safety climate: Testing the effect of group climate on microaccidents in manufacturing jobs.
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Justice at the millennium, a decade later: A meta-analytic test of social exchange and affect-based perspectives.
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Moral Virtues, Fairness Heuristics, Social Entities, and Other Denizens of Organizational Justice
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Procedural Justice, Legitimacy, and the Effective Rule of Law
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Self-citation
Advances in Organizational Justice
Greenberg, J., & Cropanzano, R. (2001) · Cited by 1,416 · see citing works
The Effects of Supplier Fairness on Vulnerable Resellers
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An integrative framework for explaining reactions to decisions: Interactive effects of outcomes and procedures.
Brockner, J., & Wiesenfeld, B. M. (1996) · Psychological Bulletin · doi:10.1037/0033-2909.120.2.189 · Cited by 1,368 · see citing works
Customer voluntary performance: Customers as partners in service delivery
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Where (who) are collectives in collectivism? Toward conceptual clarification of individualism and collectivism
Brewer, M. B., & Chen, Y.-R. (2007) · Psychological Review · doi:10.1037/0033-295x.114.1.133 · Cited by 1,200 · see citing works
Is the desire for status a fundamental human motive? A review of the empirical literature.
Anderson, C., Hildreth, J. A. D., & Howland, L. (2015) · Psychological Bulletin · doi:10.1037/a0038781 · Cited by 1,133 · see citing works
Working Together: Aboriginal and Torres Strait Islander Mental Health and Wellbeing Principles and Practice
Purdie, N., Dudgeon, P., & Walker, R. (2014) · Murdoch University Research Portal · Cited by 1,009 · see citing works
Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams
Nembhard, I. M., & Edmondson, A. C. (2009) · Springer eBooks · doi:10.1007/978-90-481-2605-7_5 · Cited by 1,006 · see citing works
Uncertainty–identity theory
Hogg, M. A. (2007) · Advances in experimental social psychology · doi:10.1016/s0065-2601(06)39002-8 · Cited by 990 · see citing works
Value from hedonic experience and engagement
Higgins, E. T. (2006) · Psychological Review · doi:10.1037/0033-295x.113.3.439 · Cited by 949 · see citing works
Contact employees: Relationships among workplace fairness, job satisfaction and prosocial service behaviors
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The Emotional Side of Prejudice: The Attribution of Secondary Emotions to Ingroups and Outgroups
Leyens, J., Paladino, M. P., Rodriguez-Torres, R., Vaes, J., Demoulin, S., Pérez, A. R., & Gaunt, R. A. (2000) · Personality and Social Psychology Review · doi:10.1207/s15327957pspr0402_06 · Cited by 924 · see citing works
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van den Bos, K., & Lind, E. A. (2002) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(02)80003-x · Cited by 913 · see citing works
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Moral psychology is relationship regulation: Moral motives for unity, hierarchy, equality, and proportionality.
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Understanding Procedural Justice and Its Impact on Business Organizations
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Understanding why the justice of group procedures matters: A test of the psychological dynamics of the group-value model.
Tyler, T. R., Degoey, P., & Smith, H. J. (1996) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.70.5.913 · Cited by 837 · see citing works
Self-citation
Testing and extending the group engagement model: Linkages between social identity, procedural justice, economic outcomes, and extrarole behavior.
Blader, S. L., & Tyler, T. R. (2009) · Journal of Applied Psychology · doi:10.1037/a0013935 · Cited by 836 · see citing works
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Disrespect and the Experience of Injustice
Miller, D. T. (2001) · Annual Review of Psychology · doi:10.1146/annurev.psych.52.1.527 · Cited by 835 · see citing works
When fairness works: Toward a general theory of uncertainty management
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Experimental Research on Just-World Theory: Problems, Developments, and Future Challenges.
Hafer, C. L., & Bègue, L. (2005) · Psychological Bulletin · doi:10.1037/0033-2909.131.1.128 · Cited by 808 · see citing works
Psychological models of the justice motive: Antecedents of distributive and procedural justice.
Tyler, T. R. (1994) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.67.5.850 · Cited by 803 · see citing works
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Leadership, followership, and evolution: Some lessons from the past.
van Vugt, M., Hogan, R. T., & Kaiser, R. B. (2008) · American Psychologist · doi:10.1037/0003-066x.63.3.182 · Cited by 786 · see citing works
Social Justice: Outcome and Procedure
Tyler, T. R. (2000) · International Journal of Psychology · doi:10.1080/002075900399411 · Cited by 776 · see citing works
Self-citation
The Psychology of Legitimacy: A Relational Perspective on Voluntary Deference to Authorities
Tyler, T. R. (1997) · Personality and Social Psychology Review · doi:10.1207/s15327957pspr0104_4 · Cited by 755 · see citing works
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The Grammars of Trust: A Model and General Implications
Sheppard, B. H., & Sherman, D. M. (1998) · Academy of Management Review · doi:10.5465/amr.1998.926619 · Cited by 747 · see citing works
The paths to social licence to operate: An integrative model explaining community acceptance of mining
Moffat, K. B., & Zhang, A. (2013) · Resources Policy · doi:10.1016/j.resourpol.2013.11.003 · Cited by 743 · see citing works
AN INTEGRATIVE MODEL OF LEGITIMACY JUDGMENTS.
Tost, L. P. (2011) · Academy of Management Review · doi:10.5465/amr.2010.0227 · Cited by 738 · see citing works
Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations.
Aquino, K. F., Tripp, T. M., & Bies, R. J. (2006) · Journal of Applied Psychology · doi:10.1037/0021-9010.91.3.653 · Cited by 719 · see citing works
Popular legitimacy and the exercise of legal authority: Motivating compliance, cooperation, and engagement.
Tyler, T. R., & Jackson, J. (2014) · Psychology, Public Policy, and Law · doi:10.1037/a0034514 · Cited by 716 · see citing works
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JUSTICE IN TEAMS: ANTECEDENTS AND CONSEQUENCES OF PROCEDURAL JUSTICE CLIMATE
Colquitt, J. A., Noe, R. A., & JACKSON, C. L. (2002) · Personnel Psychology · doi:10.1111/j.1744-6570.2002.tb00104.x · Cited by 703 · see citing works
A SOCIAL IDENTITY MODEL OF LEADERSHIP EFFECTIVENESS IN ORGANIZATIONS
van Knippenberg, D., & Hogg, M. A. (2003) · Research in Organizational Behavior · doi:10.1016/s0191-3085(03)25006-1 · Cited by 702 · see citing works
A multi‐theoretic perspective on trust and power in strategic supply chains
Ireland, R. D., & Webb, J. W. (2006) · Journal of Operations Management · doi:10.1016/j.jom.2006.05.004 · Cited by 697 · see citing works
Do inclusive leaders help to reduce turnover in diverse groups? The moderating role of leader–member exchange in the diversity to turnover relationship.
Nishii, L. H., & Mayer, D. M. (2009) · Journal of Applied Psychology · doi:10.1037/a0017190 · Cited by 689 · see citing works
EMPLOYEE SILENCE ON CRITICAL WORK ISSUES: THE CROSS LEVEL EFFECTS OF PROCEDURAL JUSTICE CLIMATE
Tangirala, S., & Ramanujam, R. (2008) · Personnel Psychology · doi:10.1111/j.1744-6570.2008.00105.x · Cited by 689 · see citing works
Republicanism
Pettit, P. N. (1999) · doi:10.1093/0198296428.001.0001 · Cited by 681 · see citing works
Antecedents and consequences of attributions to discrimination: Theoretical and empirical advances
Major, B., Quinton, W. J., & McCoy, S. K. (2002) · Advances in experimental social psychology · doi:10.1016/s0065-2601(02)80007-7 · Cited by 669 · see citing works
Transfer of value from fit.
Higgins, E. T., Idson, L. C., Freitas, A. L., Spiegel, S., & Molden, D. C. (2003) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.84.6.1140 · Cited by 664 · see citing works
Uncertainty management: The influence of uncertainty salience on reactions to perceived procedural fairness.
van den Bos, K. (2001) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.80.6.931 · Cited by 657 · see citing works
PROFILING AND POLICE LEGITIMACY: PROCEDURAL JUSTICE, ATTRIBUTIONS OF MOTIVE, AND ACCEPTANCE OF POLICE AUTHORITY*
TYLER, T. R., & WAKSLAK, C. J. (2004) · Criminology · doi:10.1111/j.1745-9125.2004.tb00520.x · Cited by 655 · see citing works
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Justice, Trust, and Trustworthiness: A Longitudinal Analysis Integrating Three Theoretical Perspectives
Colquitt, J. A., & Rodell, J. B. (2011) · Academy of Management Journal · doi:10.5465/amj.2007.0572 · Cited by 655 · see citing works
Democracy's Infrastructure
von Schnitzler, A. (2016) · Princeton University Press eBooks · doi:10.23943/princeton/9780691170770.001.0001 · Cited by 647 · see citing works
When Trust Matters: The Moderating Effect of Outcome Favorability
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Applicants' and Employees' Reactions to Corporate Social Responsibility: The Moderating Effects of First‐Party Justice Perceptions and Moral Identity
Rupp, D. E., Shao, R., Thornton, M. A., & Skarlicki, D. P. (2013) · Personnel Psychology · doi:10.1111/peps.12030 · Cited by 634 · see citing works
Understanding the Dynamics of Leadership: The Role of Follower Self-Concepts in the Leader/Follower Relationship
Lord, R. G., Brown, D. J., & Freiberg, S. J. (1999) · Organizational Behavior and Human Decision Processes · doi:10.1006/obhd.1999.2832 · Cited by 613 · see citing works
Explaining the justice–performance relationship: Trust as exchange deepener or trust as uncertainty reducer?
Colquitt, J. A., LePine, J. A., Piccolo, R. F., Muir, C. P., & Rich, B. L. (2011) · Journal of Applied Psychology · doi:10.1037/a0025208 · Cited by 613 · see citing works
Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns
Inman, J. J., & Nikolova, H. D. (2017) · Journal of Retailing · doi:10.1016/j.jretai.2016.12.006 · Cited by 612 · see citing works
The Role of Trust in Nurturing Compliance: A Study of Accused Tax Avoiders.
Murphy, K. (2004) · Law and Human Behavior · doi:10.1023/b:lahu.0000022322.94776.ca · Cited by 600 · see citing works
Evolutionary Origins of Leadership and Followership
van Vugt, M. (2006) · Personality and Social Psychology Review · doi:10.1207/s15327957pspr1004_5 · Cited by 599 · see citing works
How Self-Regulation Creates Distinct Values: The Case of Promotion and Prevention Decision Making
Higgins, E. T. (2002) · Journal of Consumer Psychology · doi:10.1207/s15327663jcp1203_01 · Cited by 599 · see citing works
Public Satisfaction With Police: Using Procedural Justice to Improve Police Legitimacy
Hinds, L., & Murphy, K. (2007) · Australian & New Zealand Journal of Criminology · doi:10.1375/acri.40.1.27 · Cited by 594 · see citing works
Do Fair Procedures Matter? The Effect of Procedural Justice on Spouse Assault
Paternoster, R., Bachman, R., Brame, R., & Sherman, L. W. (1997) · Law & Society Review · doi:10.2307/3054098 · Cited by 588 · see citing works
Legal Socialization of Children and Adolescents
Fagan, J. A., & Tyler, T. R. (2005) · Social Justice Research · doi:10.1007/s11211-005-6823-3 · Cited by 586 · see citing works
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Exploring the Role of Emotions in Injustice Perceptions and Retaliation.
Barclay, L. J., Skarlicki, D. P., & Pugh, S. D. (2005) · Journal of Applied Psychology · doi:10.1037/0021-9010.90.4.629 · Cited by 585 · see citing works
From Social Inequality to Personal Entitlement: the Role of Social Comparisons, Legitimacy Appraisals, and Group Membership
Major, B. (1994) · Advances in experimental social psychology · doi:10.1016/s0065-2601(08)60156-2 · Cited by 583 · see citing works
The role of proactive personality in job satisfaction and organizational citizenship behavior: A relational perspective.
Li, N., Liang, J., & Crant, J. M. (2010) · Journal of Applied Psychology · doi:10.1037/a0018079 · Cited by 573 · see citing works
Extending the Chain of Relationships Among Organizational Justice, Social Exchange, and Employee Reactions: The Role of Contract Violations
Tekleab, A. G., Takeuchi, R., & Taylor, M. S. (2005) · Academy of Management Journal · doi:10.5465/amj.2005.15993162 · Cited by 572 · see citing works
The Influence of High-Involvement Human Resources Practices, Procedural Justice, Organizational Commitment, and Citizenship Behaviors on Information Technology Professionals' Turnover Intentions
Paré, G., & Tremblay, M. (2007) · Group & Organization Management · doi:10.1177/1059601106286875 · Cited by 567 · see citing works
Confronting failure: antecedents and consequences of shared beliefs about failure in organizational work groups
Cannon, M. D., & Edmondson, A. C. (2001) · Journal of Organizational Behavior · doi:10.1002/job.85 · Cited by 548 · see citing works
Corrupt Organizations or Organizations of Corrupt Individuals? Two Types of Organization-Level Corruption
Pinto, J., Leana, C. R., & Pil, F. K. (2008) · Academy of Management Review · doi:10.5465/amr.2008.32465726 · Cited by 540 · see citing works
The Role of Injustice in the Elicitation of Differential Emotional Reactions
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Psychological Safety, Trust, and Learning in Organizations: A Group-level Lens
Edmondson, A. C. (2003) · Cited by 531 · see citing works
When do we need procedural fairness? The role of trust in authority.
van den Bos, K., Wilke, H., & Lind, E. A. (1998) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.75.6.1449 · Cited by 521 · see citing works
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Collective restraint in social dilemmas: Procedural justice and social identification effects on support for authorities.
Tyler, T. R., & Degoey, P. (1995) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.69.3.482 · Cited by 514 · see citing works
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Compassion at Work
Dutton, J. E., Workman, K. M., & Hardin, A. E. (2014) · Annual Review of Organizational Psychology and Organizational Behavior · doi:10.1146/annurev-orgpsych-031413-091221 · Cited by 513 · see citing works
How do I judge my outcome when I do not know the outcome of others? The psychology of the fair process effect.
van den Bos, K., Lind, E. A., Vermunt, R. C., & Wilke, H. (1997) · Journal of Personality and Social Psychology · doi:10.1037//0022-3514.72.5.1034 · Cited by 513 · see citing works
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Three Strikes and You Are Out, but Why? The Psychology of Public Support for Punishing Rule Breakers
Tyler, T. R., & Boeckmann, R. J. (1997) · Law & Society Review · doi:10.2307/3053926 · Cited by 512 · see citing works
Self-citation
Contextual leadership: A systematic review of how contextual factors shape leadership and its outcomes
Oc, B. (2017) · The Leadership Quarterly · doi:10.1016/j.leaqua.2017.12.004 · Cited by 494 · see citing works
Engaging the consumer: The science and art of the value creation process
Higgins, E. T., & Scholer, A. A. (2009) · Journal of Consumer Psychology · doi:10.1016/j.jcps.2009.02.002 · Cited by 490 · see citing works
BEYOND TEAM TYPES AND TAXONOMIES: A DIMENSIONAL SCALING CONCEPTUALIZATION FOR TEAM DESCRIPTION.
Hollenbeck, J. R., Beersma, B., & Schouten, M. E. (2011) · Academy of Management Review · doi:10.5465/amr.2010.0181 · Cited by 478 · see citing works
Relationships between Bases of Power and Work Reactions: The Mediational Role of Procedural Justice
Mossholder, K. W., Bennett, N. J., Kemery, E. R., & Wesolowski, M. A. (1998) · Journal of Management · doi:10.1016/s0149-2063(99)80072-5 · Cited by 475 · see citing works
The social identity theory of leadership: Theoretical origins, research findings, and conceptual developments
Hogg, M. A., van Knippenberg, D., & Rast, D. E. (2012) · European Review of Social Psychology · doi:10.1080/10463283.2012.741134 · Cited by 465 · see citing works
Three roads to organizational justice
Cropanzano, R., Rupp, D. E., Mohler, C. J., & Schminke, M. J. (2004) · Research in personnel and human resources management · doi:10.1016/s0742-7301(01)20001-2 · Cited by 462 · see citing works
Justice and personality: Using integrative theories to derive moderators of justice effects
Colquitt, J. A., Scott, B. A., Judge, T. A., & Shaw, J. C. (2005) · Organizational Behavior and Human Decision Processes · doi:10.1016/j.obhdp.2005.09.001 · Cited by 460 · see citing works
EFFECTS OF SOCIAL CAPITAL AND POWER ON SURVIVING TRANSFORMATIONAL CHANGE: THE CASE OF INITIAL PUBLIC OFFERINGS.
Fischer, H. M., & Pollock, T. G. (2004) · Academy of Management Journal · doi:10.2307/20159597 · Cited by 457 · see citing works
Procedural and distributive justice: What is fair depends more on what comes first than on what comes next.
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Authors: Tyler, T. R., & Lind, E. A.
Affiliations: University of California, Berkeley (US)
American Bar Foundation (US)
ORCID: Tyler, Tom R.
Lind, E. Allan
Venue: Advances in Experimental Social Psychology
Publisher: Elsevier
Published: 1992
Pages: 115-191
ISSN: 0065-2601 (ISSN-L)
DOI: 10.1016/s0065-2601(08)60283-x
OpenAlex: W1852090069
Cited by: 2,977
References: 139
Citations by year: 2026: 69 · 2025: 78 · 2024: 99 · 2023: 88 · 2022: 101 · 2021: 113 · 2020: 118 · 2019: 112 · 2018: 152 · 2017: 121 · 2016: 129 · 2015: 143 · 2014: 131 · 2013: 128 · 2012: 130
FWCI: 207.27
Type: book chapter
Language: en
Open access: closed
Locations: Advances in experimental social psychology (publishedVersion)
Topics: Social Sciences › Sociology and Political Science › Psychology of Social Influence
Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
Keywords: authority, obedience, legitimate power, reward power, coercive power, group decision making, leadership effectiveness, perceived expertise, compliance

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