Which Components of a Smartphone Walking App Help Users to Reach Personalized Step Goals? Results From an Optimization Trial
Open accessAbstract
Background: The Assistant to Lift your Level of activitY (Ally) app is a smartphone application that combines financial incentives with chatbot-guided interventions to encourage users to reach personalized daily step goals. Purpose: To evaluate the effects of incentives, weekly planning, and daily self-monitoring prompts that were used as intervention components as part of the Ally app. Methods: We conducted an 8 week optimization trial with n = 274 insurees of a health insurance company in Switzerland. At baseline, participants were randomized to different incentive conditions (cash incentives vs. charity incentives vs. no incentives). Over the course of the study, participants were randomized weekly to different planning conditions (action planning vs. coping planning vs. no planning) and daily to receiving or not receiving a self-monitoring prompt. Primary outcome was the achievement of personalized daily step goals. Results: Study participants were more active and healthier than the general Swiss population. Daily cash incentives increased step-goal achievement by 8.1%, 95% confidence interval (CI): [2.1, 14.1] and, only in the no-incentive control group, action planning increased step-goal achievement by 5.8%, 95% CI: [1.2, 10.4]. Charity incentives, self-monitoring prompts, and coping planning did not affect physical activity. Engagement with planning interventions and self-monitoring prompts was low and 30% of participants stopped using the app over the course of the study. Conclusions: Daily cash incentives increased physical activity in the short term. Planning interventions and self-monitoring prompts require revision before they can be included in future versions of the app. Selection effects and engagement can be important challenges for physical-activity apps. Clinical Trial Information: This study was registered on ClinicalTrials.gov, NCT03384550.
AI snapshot
Written from the paper’s full text.
TL;DR
In an 8-week optimization trial with 274 Swiss insurees, daily cash incentives increased achievement of personalized step goals by 8.1%, while charity incentives, self-monitoring prompts, and coping planning did not affect physical activity. Action planning helped only in the no-incentive control group, and low engagement plus 30% app discontinuation limited the notification-dependent components.
Key findings
- Cash incentives increased daily step-goal achievement by 8.1% (95% CI: 2.1–14.1) versus control; charity incentives showed 6.9% (95% CI: 1.0–12.8) but this was no longer statistically significant after adjusting for missing data. Step-count differences were not statistically significant: cash +783 steps (95% CI: −135–1,701), charity +602 steps (95% CI: −305–1,509).
- Action planning had no significant main effect overall, but in the no-incentive control group it increased step-goal achievement by 5.8% (95% CI: 1.2–10.4) in the adjusted model; the interaction with cash incentives was −7.1% (95% CI: −14.0 to −0.1). Coping planning did not affect physical activity.
- Self-monitoring prompts had no significant effect on daily goal achievement (1.1%, 95% CI: −1.1–3.2) or steps/day (43, 95% CI: −114–200). In exploratory analyses, engaging with self-monitoring prompts was associated with +5.5% goal achievement (95% CI: 2.7–8.2) and +405 steps (95% CI: 189–621), while not engaging was associated with −9.3% (95% CI: −13.0 to −5.6) and −754 steps (95% CI: −1,077 to −431).
- Engagement was low: response rates ranged from 40.6% for coping-planning exercises to 55.4% for self-monitoring prompts, and 83 of 274 participants (30.3%) stopped using the app by study end. Participants averaged 6,336 steps/day at baseline and increased by 438 steps (95% CI: 134–742) during the intervention.
Methods
- An 8-week optimization trial (2-week run-in/baseline plus 6-week intervention) with n = 274 German-speaking insurees of a Swiss health insurance company; the Ally app set personalized daily step goals at the 60th percentile of the past 9 days’ step-count distribution, capped at 10,000 steps/day.
- Randomization: at baseline to cash incentives, charity incentives, or no incentives (probability .33 each); weekly to action planning, coping planning, or no planning; daily to receiving or not receiving a self-monitoring prompt (probability .50). Primary outcome was the proportion of participant days that daily step goals were achieved; secondary outcomes included steps/day and self-reported motivation.
- Analysis used linear regression for baseline-randomized incentives and generalized estimating equations following Boruvka et al. for microrandomized planning and self-monitoring components; primary analyses were complete-case, with sensitivity intention-to-treat and adjusted models including age, gender, baseline step count, smartphone operating system, employment, time trends, and weekend indicators, plus multiple imputation for missing data.
Limitations
- The paper states the sample was healthier and more active than the general Swiss population, which may limit generalizability; it could not separate increases in step counts from increases in the time participants carried their smartphones; and it could not exclude use of other apps or devices that might affect Ally use or intervention effectiveness.
- The paper states that engagement with planning and self-monitoring was low, planning interventions may have been burdensome (about 35% found planning exercises difficult; 50% preferred daily rather than weekly planning), and random delivery timing may have contributed to limited engagement.
- The text makes evident that the exploratory engagement findings may reflect unobserved confounding—for example, smartphone carrying time could affect both recorded step counts and responding to intervention conversations—so those analyses remain inconclusive.
Model-written summary. Check it against the paper before relying on it.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
0 of 23 cited sources checked · 0 supported · 0 flagged
- Findingown data
Charity incentives did not affect physical activity.
“Charity incentives, self-monitoring prompts, and coping planning did not affect physical activity.”
Quote in the paperSubstantial claim - Findingown data
Daily cash incentives increased step-goal achievement by 8.1 percentage points (95% CI 2.1 to 14.1) among participants.
“Daily cash incentives increased step-goal achievement by 8.1%, 95% confidence interval (CI): [2.1, 14.1]”
Quote in the paperSubstantial claim - Findingown data
Self-monitoring prompts did not affect physical activity.
“Charity incentives, self-monitoring prompts, and coping planning did not affect physical activity.”
Quote in the paperSubstantial claim - Findingown data
Coping planning did not affect physical activity.
“Charity incentives, self-monitoring prompts, and coping planning did not affect physical activity.”
Quote in the paperSubstantial claim - Findingown data
30% of participants stopped using the Ally app over the course of the study.
“30% of participants stopped using the app over the course of the study.”
- Also stated in: § Sample · plain
“At the end of the study, 83 of 274 participants (30.3%) had stopped using the Ally app.”
Quote in the paperNot a substantial claim - Also stated in: § Sample · plain
- Findingown data
Action planning increased step-goal achievement by 5.8 percentage points (95% CI 1.2 to 10.4) only in the no-incentive control group.
“and, only in the no-incentive control group, action planning increased step-goal achievement by 5.8%, 95% CI: [1.2, 10.4].”
Quote in the paperSubstantial claim - Findingown data
Engagement with planning interventions and self-monitoring prompts was low.
“Engagement with planning interventions and self-monitoring prompts was low”
Quote in the paperNot a substantial claim - Findingown data
Participants in the charity-incentive group walked on average 602 steps more than control-group participants, 95% CI -305 to 1,509.
“participants in the charity-incentive group walked 602 steps more, 95% CI: [−305, 1,509], than participants in the control group.”
Quote in the paperNot a substantial claim - Findingown data
Incentives had similar but statistically non-significant effects on participants' step counts.
“We observed that incentives had similar but statistically not significant effects on participants’ step counts.”
Quote in the paperNot a substantial claim - Findingown data
Coping-planning intervention did not significantly affect weekly proportions of step goals achieved or weekly average steps per day when averaged over incentive conditions.
“Neither action-planning nor coping-planning interventions significantly affected weekly proportions of step goals achieved or weekly average steps per day when averaged over incentive conditions (Table 2).”
Quote in the paperSubstantial claim - Findingown data
Cash and charity incentives had no statistically significant effect on participants' self-reported intrinsic motivation at postintervention follow-up.
“At postintervention follow-up, incentive group differences with regard to extrinsic and intrinsic types of motivation were small and statistically not significant (Supplementary Material, Section IV).”
- Also stated in: § Discussion · plain
“We found that cash and charity incentives had no effect on participants’ self-reported levels of intrinsic motivation, although activity levels and intrinsic motivation at baseline were high.”
Quote in the paperSubstantial claim - Also stated in: § Discussion · plain
- Findingown data
50% of participants indicated that they would prefer to plan their activity or coping strategies on a daily basis rather than a weekly basis.
“Furthermore, 50% of participants indicated that they would prefer to plan their activity or coping strategies on a daily basis rather than a weekly basis.”
Quote in the paperSubstantial claim - Findingown data
Interactions between planning exercises and week in study were statistically not significant.
“The interactions between planning exercises and week in study were statistically not significant.”
Quote in the paperNot a substantial claim - Findingown data
Not engaging with coping-planning conversations was associated with significantly lower step counts, -579 steps, 95% CI -942 to -216.
“Not engaging with planning conversations was also associated with lower step counts, which was statistically significant for coping planning (−579 steps, 95% CI: [−942, −216])”
Quote in the paperNot a substantial claim - Findingown data
On average, participants walked 6,336 steps per day (SD = 2,701) during the baseline period.
“On average, participants walked 6,336 steps per day (standard deviation [SD] = 2,701) during the baseline period”
Quote in the paperNot a substantial claim - Findingown data
The time-varying effect of self-monitoring prompts was not robust to sensitivity analyses.
“However, this time-varying effect was not robust to sensitivity analyses.”
Quote in the paperNot a substantial claim - Findingown data
Participants significantly increased their average daily step count by 438 steps (95% CI 134 to 742) during the intervention period.
“and significantly increased their average daily step count by 438 steps, 95% CI: [134, 742], during the intervention period.”
Quote in the paperSubstantial claim - Findingown data
Engaging with self-monitoring prompt conversations was associated with significantly higher step counts, 405 steps, 95% CI 189 to 621.
“and significantly higher step counts (405 steps, 95% CI: [189, 621]).”
Quote in the paperSubstantial claim - Findingown data
Engaging with action-planning conversations was associated with significantly higher step counts, 421 steps, 95% CI 127 to 715.
“associated with significantly higher step counts for both planning exercises (action planning: 421 steps, 95% CI: [127, 715];”
Quote in the paperSubstantial claim - Findingown data
Charity incentives were associated with a 6.9% greater probability of daily step-goal attainment than control, 95% CI 1.0 to 12.8.
“Charity incentives were associated with a 6.9% greater probability of goal attainment, 95% CI: [1.0, 12.8], but this effect was no longer statistically significant after adjusting the analysis for missing data.”
Quote in the paperNot a substantial claim - Findingown data
When adjusting for covariates and missing data, action planning had a statistically significant main effect on step-goal achievement in the no-incentive control group, 5.8%, 95% CI 1.2 to 10.4.
“However, when adjusting the effect estimates for covariates and missing data, there was a statistically significant main effect of action planning on step-goal achievement in the no-incentive control group (5.8%, 95% CI: [1.2, 10.4])”
Quote in the paperSubstantial claim - Findingown data
Response rates to intervention conversations varied between 40.6% for coping-planning exercises and 55.4% for self-monitoring prompts.
“In our study, response rates to intervention conversations varied between 40.6% for coping-planning exercises and 55.4% for self-monitoring prompts.”
Quote in the paperSubstantial claim - Findingown data
Compared to not receiving a self-monitoring prompt, engaging with self-monitoring prompt conversations was associated with a significantly increased likelihood of step-goal achievement, 5.5%, 95% CI 2.7 to 8.2.
“Compared to not receiving a self-monitoring prompt, engaging with self-monitoring prompt conversations was associated with a significantly increased likelihood of step-goal achievement (5.5%, 95% CI: [2.7, 8.2])”
Quote in the paperSubstantial claim - Findingown data
In the adjusted model, the action-planning effect on step-goal achievement decreased significantly in the cash-incentive group, interaction term -7.1%, 95% CI -14.0 to -0.1.
“that decreased significantly in the cash-incentive group (interaction term: −7.1%, 95% CI: [−14.0, −0.1])”
Quote in the paperSubstantial claim - Findingown data
Not engaging with self-monitoring prompt conversations was associated with lower step counts, -754 steps, 95% CI -1,077 to -431.
“and lower step counts (−754 steps, 95% CI: [−1,077, −431]).”
Quote in the paperSubstantial claim - Findingown data
In the follow-up survey, around 35% of participants found the planning exercises difficult to complete.
“In our follow-up survey, around 35% of participants found the planning exercises difficult to complete”
Quote in the paperSubstantial claim - Findingown data
In the adjusted model, the action-planning effect on step-goal achievement did not decrease significantly in the charity-incentive group, interaction term -4.9%, 95% CI -11.8 to 2.0.
“and not significantly in the charity-incentive group (interaction term: −4.9%, 95% CI: [−11.8, 2.0])”
Quote in the paperSubstantial claim - Findingown data
Engaging with coping-planning conversations was associated with significantly higher step counts, 475 steps, 95% CI 128 to 822.
“coping planning: 475 steps, 95% CI: [128, 822]).”
Quote in the paperSubstantial claim - Findingown data
Not engaging with self-monitoring prompt conversations was associated with a significantly lower probability of reaching daily step goals, -9.3%, 95% CI -13.0 to -5.6.
“Conversely, not engaging with self-monitoring prompt conversations was associated with a significantly lower probability of reaching daily step goals (−9.3%, 95% CI: [−13.0, −5.6])”
Quote in the paperSubstantial claim - Findingown data
Engaging with action-planning conversations was associated with a statistically significant higher proportion of step-goal achievement, 3.9%, 95% CI 0.2 to 7.6.
“engaging with action-planning and coping-planning conversations was associated with a higher proportion of step-goal achievement—which was statistically significant for action planning (3.9%, 95% CI: [0.2, 7.6])”
Quote in the paperSubstantial claim - Findingown data
Participants who stopped using the app did not differ significantly from continuous users in other characteristics, including baseline steps per day.
“but not with regard to other characteristics, including steps per day at baseline (5,916 steps [SD = 2,544] vs. 6,408 steps [SD = 2,727]; see the Supplementary Material, Section IV).”
Quote in the paperNot a substantial claim - Findingown data
The effect of self-monitoring prompts was statistically not significant for daily step-goal achievement or steps per day when averaged over incentive conditions.
“As with the planning interventions, the effect of self-monitoring prompts was statistically not significant for daily step-goal achievement or steps per day (Table 2) when averaged over incentive conditions.”
Quote in the paperSubstantial claim - Findingown data
Participants who stopped using the app had significantly lower steps per day during the intervention period (4,441 vs. 6,979) than participants who continuously used the app.
“Participants who stopped using the app differed significantly from participants who continuously used the app with regard to steps per day recorded during the intervention period (4,441 steps [SD = 2653] vs. 6,979 steps [SD = 2,909])”
Quote in the paperNot a substantial claim - Findingown data
After adjusting the analysis for missing data, the charity-incentive effect on step-goal attainment was no longer statistically significant.
“but this effect was no longer statistically significant after adjusting the analysis for missing data.”
Quote in the paperSubstantial claim - Findingown data
Participants in the cash-incentive group walked on average 783 steps more than control-group participants, 95% CI -135 to 1,701.
“Participants in the cash-incentive group walked on average 783 steps more, 95% CI: [−135, 1,701], than participants in the control group”
Quote in the paperNot a substantial claim - Findingown data
Averaged over all study days in the intervention period, participants in the cash-incentive group had an 8.1% greater probability of reaching their daily step goals than control-group participants, 95% CI 2.1 to 14.1.
“Averaged over all study days in the intervention period, participants in the cash-incentive group had an 8.1% greater probability of reaching their daily step goals, 95% CI: [2.1, 14.1], than control-group participants.”
Quote in the paperSubstantial claim - Findingown data
Participant attrition was similar in the different incentive groups.
“Interestingly, participant attrition was similar in the different incentive groups”
Quote in the paperNot a substantial claim - Premisecitation
Volitional processes are especially important for mHealth apps because users typically report preexisting intentions to change.
“Volitional processes are especially important with regard to mobile health (mHealth) apps because users of such apps typically report preexisting intentions to change (11).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [11] Carroll, 2017, Who uses mobile phone health apps and does use matter? A secondary data analytics approach, J Med Internet Res. source
Not checked in the free run.
- Rests on an assumption: The intention to change is a prerequisite for the effectiveness of volitional intervention strategies.
- Premisecitation
Recent meta-analyses of randomized controlled trials reported only small effects for stand-alone physical activity apps.
“Unfortunately, recent meta-analyses of randomized controlled trials reported only small effects for these types of interventions (6, 7).”
Quote in the paperSubstantial claim0 of 2 sources checked- cites [6] Direito, 2016, mHealth technologies to influence physical activity and sedentary behaviors: Behavior change techniques, systematic review and meta-analysis of randomized controlled trials, Ann Behav Med source
Not checked in the free run.
- cites [7] Romeo, 2019, Can smartphone apps increase physical activity? systematic review and meta-analysis, J Med Internet Res. source
Not checked in the free run.
- Study design and conductcitation
The analysis approach by Boruvka et al. produces unbiased causal treatment effects in situations where treatments are repeatedly randomized and covariates are time varying.
“we followed the analysis approach by Boruvka et al. (33) for data from microrandomized trials. This method produces unbiased causal treatment effects in situations where treatments are repeatedly randomized and covariates are time varying.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [33] Boruvka, 2018, Assessing time-varying causal effect moderation in mobile health, J Am Stat Assoc. source
Not checked in the free run.
- Premisecitation
In previous studies, rewards reduced intrinsic motivation in interesting tasks in samples of children and students.
“In previous studies, rewards have reduced intrinsic motivation in interesting tasks (e.g., games or puzzles) in samples of children and students (19).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [19] Deci, 1999, A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation, Psychol Bull. source
Not checked in the free run.
- Premisecitation
A meta-analysis of 24 randomized and quasirandomized trials confirmed a positive effect of planning interventions on physical activity.
“A meta-analysis of 24 randomized and quasirandomized trials has confirmed the positive effect of such “planning interventions” on physical activity (14).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [14] Bélanger-Gravel, 2013, A meta-analytic review of the effect of implementation intentions on physical activity, Health Psychol Rev source
Not checked in the free run.
- Interpretationown data
Daily cash incentives increased physical activity in the short term.
“Daily cash incentives increased physical activity in the short term.”
Quote in the paperSubstantial claim - Premisecitation
Physical-activity interventions that support self-regulatory processes are significantly more effective than other interventions.
“Previous research demonstrated that physical-activity interventions that support self-regulatory processes have been found to be significantly more effective than other interventions (13)”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [13] Michie, 2009, Effective techniques in healthy eating and physical activity interventions: A meta-regression, Health Psychol. source
Not checked in the free run.
- Premisecitation
Conducting optimization trials before finalizing and testing the complete intervention is an approach to developing more effective interventions.
“One approach to developing interventions that are more effective is to conduct so-called optimization trials, that is, evaluating the effects of single-intervention components and their combinations (8), before finalizing and testing the complete intervention in a randomized controlled trial.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [8] Collins, 2014, Evaluating individual intervention components: Making decisions based on the results of a factorial screening experiment, Transl Behav Med. source
Not checked in the free run.
- Premisecitation
Conditional financial incentives may boost motivation and subsequent behavior change by altering outcome expectancies.
“Conditional financial incentives (i.e., incentives directly tied to the achievement of behavioral goals) may boost motivation (and subsequent behavior change) by altering the associated outcome expectancies, that is, beliefs about positive and negative consequences of behaviors (10).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [10] Schwarzer, 2008, How to overcome health-compromising behaviors: The health action process approach, Eur Psychol source
Not checked in the free run.
- Premisecitation
Previous randomized studies reported significant positive effects of financial incentives on physical activity.
“Indeed, previous randomized studies have reported significant positive effects of financial incentives on physical activity (17).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [17] Mitchell, 2019, Financial incentives for physical activity in adults: Systematic review and meta-analysis [published online ahead of print May 15, 2019], Br J Sports Med. source
Not checked in the free run.
- Rests on an assumption: The intention to change is a prerequisite for the effectiveness of volitional intervention strategies.
- Premisecitation
The amount of CHF 1 per day was chosen because the lowest incentive value that has produced significant changes in physical activity in previous studies is around US$1 per day.
“We chose the amount of CHF 1 per day because the lowest incentive value that has produced significant changes in physical activity in previous studies is around US$ 1 per day (≈ CHF 1 per day) (17).”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [17] Mitchell, 2019, Financial incentives for physical activity in adults: Systematic review and meta-analysis [published online ahead of print May 15, 2019], Br J Sports Med. source
Not checked in the free run.
- Interpretationown data
The low number of action and coping plans completed by participants indicates that planning interventions may have been too great a burden for participants.
“In addition, the low number of action and coping plans completed by participants indicate that planning interventions may have been too great a burden for participants.”
Quote in the paperSubstantial claim - Interpretationown data
Effects of planning interventions and self-monitoring prompts likely depend on whether participants engage with the respective intervention content.
“Effects of planning interventions and self-monitoring prompts likely depend on whether participants engage with the respective intervention content.”
Quote in the paperSubstantial claim - Interpretationreasoning
The significantly lower step counts associated with ignoring self-monitoring prompt and coping planning conversations can most plausibly be explained by confounding variables.
“In fact, the significantly lower step counts, which were associated with ignoring self-monitoring prompt and coping planning conversations, can most plausibly be explained by the presence of confounding variables.”
Quote in the paperSubstantial claim - Interpretationreasoning
The results suggest that incentives can affect behavior without undermining intrinsic motivation even if baseline levels of intrinsic motivation and behavior are high.
“The results from this study, however, suggest that incentives can affect behavior without undermining intrinsic motivation even if baseline levels of intrinsic motivation and behavior are high.”
Quote in the paperSubstantial claim - Interpretationown data
Incentives tied to behavior do not necessarily promote engagement with the app.
“suggesting that incentives tied to behavior do not necessarily promote engagement with the app.”
Quote in the paperSubstantial claim - Interpretationown data
Daily financial incentives seem to be a suitable intervention as part of the Ally app.
“Daily financial incentives seem to be a suitable intervention as part of the Ally app.”
Quote in the paperSubstantial claim - Interpretationown data
The selective sample in the study may limit the generalizability of the reported intervention effects.
“To begin with, the selective sample in our study may limit the generalizability of the reported intervention effects.”
Quote in the paperNot a substantial claim - Study design and conductnone given
The study was not able to separate increases in step counts from increases in the time that participants were carrying their smartphone.
“Furthermore, we were not able to separate increases in step counts from increases in the time that participants were carrying their smartphone.”
Quote in the paperSubstantial claim - Interpretationown data
Selection effects and attrition appear to be important challenges that can restrict the health impact of physical-activity apps.
“Selection effects and attrition appear to be important challenges that can restrict the health impact of physical-activity apps.”
Quote in the paperSubstantial claim
- Classified as probably not a substantial claim. 24
- May combine two claims. 25
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingown dataStudy participants were more active and healthier than the general Swiss population.
“Study participants were more active and healthier than the general Swiss population.”
- Also stated in: § Sample · hedged
“Comparisons of participants’ baseline step counts (Table 1) with large-scale step count data from physical activity app users in Switzerland (37), and of SF-12 component summary scores with the German 12-item Short Form norm sample (38), indicate that (on average) participants in our study were healthier and more active than the general population.”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites [37] Althoff, 2017, Large-scale physical activity data reveal worldwide activity inequality, Nature. source
Not checked in the free run.
- cites [38] Morfeld, 2011
Not checked in the free run.
- Also stated in: § Sample · hedged
May combine two claims.
Findingown dataAdding the interaction between planning exercises and incentive types revealed larger effects from both planning exercises in the no-incentive control group and decreased effects in the cash- and charity-incentive groups, although neither main effects nor interactions were statistically significant.
“Adding the interaction between planning exercises and incentive types revealed larger effects from both planning exercises in the no-incentive control group and decreased effects in the cash- and charity-incentive groups, although neither main effects nor interactions were statistically significant.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataIn the complete case analysis, there was a statistically significant linear change in the effect of self-monitoring prompts on step-goal achievement over time, leading to a statistically significant positive effect around 4 weeks into the study.
“In the complete case analysis, we found a statistically significant linear change in the effect of self-monitoring prompts on step-goal achievement over time, leading to a statistically significant positive effect of self-monitoring prompts around 4 weeks into the study.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataWhen adding the interaction between incentive conditions and self-monitoring prompts, the main effect of self-monitoring prompts in the incentive control group and the interaction terms were statistically not significant.
“When adding the interaction effect between incentive conditions and self-monitoring prompts to the model, the main effect of self-monitoring prompts in the incentive control group and the interaction terms were statistically not significant.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataEngaging with coping-planning conversations was associated with a higher proportion of step-goal achievement, but this was not statistically significant, 3.5%, 95% CI -0.03 to 7.0.
“but not for coping planning (3.5%, 95% CI: [−0.03, 7.0])”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Findingown dataOut of three possible plans, participants articulated on average 0.6 action plans and 0.4 coping plans per week.
“Out of three possible plans, participants articulated 0.6 action plans and 0.4 coping plans per week on average.”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataNot engaging with coping-planning conversations was associated with a lower proportion of step goals met, but this difference was not statistically significant, -3.4%, 95% CI -7.3 to 0.5.
“coping planning: −3.4%, 95% CI: [−7.3, 0.5]).”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataNot engaging with action-planning conversations was associated with a lower proportion of step goals met, but this difference was not statistically significant, -2.0%, 95% CI -6.5 to 2.5.
“Not engaging with planning conversations was associated with a lower proportion of step goals met, but this difference was not statistically significant (action planning: −2.0%, 95% CI: [−6.5, 2.5];”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Findingown dataA graphical illustration suggests a curvilinear increase of step counts that starts during the baseline period and stabilizes around 2 weeks into the intervention period.
“However, a graphical illustration of participants’ step counts over time suggests a curvilinear increase of step counts that starts already during the baseline period and stabilizes around 2 weeks into the intervention period (Supplementary Material, Section IV).”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataAction-planning intervention did not significantly affect weekly proportions of step goals achieved or weekly average steps per day when averaged over incentive conditions.
“Neither action-planning nor coping-planning interventions significantly affected weekly proportions of step goals achieved or weekly average steps per day when averaged over incentive conditions (Table 2).”
Quote in the paperSubstantial claimMay combine two claims.
Findingown dataNot engaging with action-planning conversations was associated with lower step counts, but this was not statistically significant, -250 steps, 95% CI -701 to 201.
“but not for action planning (−250 steps, 95% CI: [−701, 201]).”
Quote in the paperNot a substantial claimMay combine two claims.
Findingown dataModels of steps per day revealed no meaningful or statistically significant main effects and interactions for planning interventions.
“Models of steps per day revealed no meaningful or statistically significant main effects and interactions (Supplementary Material, Section II).”
Quote in the paperNot a substantial claimMay combine two claims.
FindingcitationA considerable proportion of participants stopped using the app over the 8-week study, although attrition appeared somewhat lower compared to similar studies of mHealth apps.
“In addition, a considerable proportion of participants stopped using the app over the course of the 8 week study, although attrition appeared to be somewhat lower compared to similar studies of mHealth apps (42, 44).”
Quote in the paperNot a substantial claim0 of 2 sources checked- cites [42] Shcherbina, 2019;1:344–352, The effect of digital physical activity interventions on daily step count: A randomised controlled crossover substudy of the MyHeart Counts Cardiovascular Health Study, Lancet Digit Health source
Not checked in the free run.
- cites [44] Dorsey, 2017, The use of smartphones for health research, Acad Med. source
Not checked in the free run.
May combine two claims.
PremisecitationIf external rewards reduce intrinsic motivation in health behavior, such effects would be detrimental because intrinsic motivation is associated with maintained health-behavior change.
“If applied to health behavior, such effects would be detrimental because intrinsic motivation has been associated with maintained health-behavior change (20).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [20] Teixeira, 2012, Exercise, physical activity, and self-determination theory: A systematic review, Int J Behav Nutr Phys Act. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Study design and conductown dataThe study conducted sensitivity analyses for missing data (intention-to-treat) and for adjustment of covariates of physical activity (adjusted intention-to-treat).
“We conducted sensitivity analyses for missing data (intention-to-treat analysis) and for adjustment of covariates of physical activity (adjusted intention-to-treat analysis).”
Quote in the paperNot a substantial claim- The authors state this as an assumption: Missing data are missing at random (MAR).
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationThe summary effect of stand-alone physical activity apps was estimated at 477 steps per day (95% CI −230 to 1,183).
“For example, the summary effect of stand-alone physical activity apps was estimated at 477 steps per day, 95% confidence interval (CI): [−230, 1,183] (7).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [7] Romeo, 2019, Can smartphone apps increase physical activity? systematic review and meta-analysis, J Med Internet Res. source
Not checked in the free run.
Classified as probably not a substantial claim.
PremisecitationSmartphones are capable of accurately measuring physical activity in controlled and uncontrolled settings.
“Smartphones are capable of accurately measuring physical activity in controlled and uncontrolled settings (30)”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [30] Hekler, 2015, Validation of physical activity tracking via android smartphones compared to actigraph accelerometer: Laboratory-based and free-living validation studies, JMIR Mhealth Uhealth. source
Not checked in the free run.
Classified as probably not a substantial claim.
PremisecitationSelf-determination theory predicts that external rewards reduce intrinsic motivation if they are perceived as controlling the target behavior.
“However, self-determination theory (18) predicts that external rewards reduce intrinsic motivation, if they are perceived as controlling the target behavior.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [18] Deci, 1985 source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
PremisecitationSmartphones may underestimate absolute step counts in free-living conditions because they are not always continuously carried.
“but smartphones may underestimate absolute step counts in free-living conditions because they are not always continuously carried (31).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [31] Duncan, 2018, Walk this way: Validity evidence of iphone health application step count in laboratory and free-living conditions, J Sports Sci. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Study design and conductown dataDue to technical errors, six participants did not always receive the interventions they were assigned, and they were analyzed according to their randomized intervention schedules.
“Due to technical errors, six participants did not always receive the interventions they were assigned. Like all participants, we analyzed these six participants according to their randomized intervention schedules.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductown dataAdjusted models included age, gender, baseline step count, smartphone operating system, and employment as covariates.
“Covariates included in all adjusted models were age, gender, baseline step count, smartphone operating system, and employment.”
Quote in the paperNot a substantial claimMay combine two claims.
PremisecitationLarge attrition rates observed for many mHealth apps suggest that intentions may diminish over time and volitional intervention strategies need to be supported by motivational strategies.
“However, the large attrition rates observed for many mHealth apps (15) suggest that intentions may diminish over time and volitional intervention strategies need to be supported by intervention strategies that target motivation.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [15] Baumel, 2019, Objective user engagement with mental health apps: Systematic search and panel-based usage analysis, J Med Internet Res. source
Not checked in the free run.
- Rests on an assumption: The intention to change is a prerequisite for the effectiveness of volitional intervention strategies.
May combine two claims.
Interpretationown dataSelection effects and engagement can be important challenges for physical-activity apps.
“Selection effects and engagement can be important challenges for physical-activity apps.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
PremisecitationKlasnja et al. proposed the microrandomized trial (MRT) as an optimization trial design for mobile-health interventions.
“Klasnja et al. proposed the microrandomized trial (MRT) (9), an optimization trial design for mobile-health interventions.”
Quote in the paperSubstantial claim0 of 1 sources checked- cites [9] Klasnja, 2015, Microrandomized trials: An experimental design for developing just-in-time adaptive interventions, Health Psychol. source
Not checked in the free run.
Probably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenLongitudinal models were adjusted for linear time trends and a binary indicator for weekend days.
“In addition, we adjusted longitudinal models for linear time trends and a binary indicator for weekend days.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductcitationAll analyses were prespecified.
“All analyses were prespecified (21).”
Quote in the paperNot a substantial claim0 of 1 sources checked- cites [21] Kramer, 2019, Investigating intervention components and exploring states of receptivity for a smartphone app to promote physical activity: Protocol of a microrandomized trial, JMIR Res Protoc. source
Not checked in the free run.
May combine two claims.
Interpretationown dataParticipants responded only to roughly half of the self-monitoring prompt and planning conversations initiated by the Ally chatbot, ultimately limiting the potential of both interventions to affect behavior.
“Most importantly, participants responded only to roughly half of the self-monitoring prompt and planning conversations that were initiated by the Ally chatbot, ultimately limiting the potential of both interventions to affect behavior.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenThe ethical review board of ETH Zurich approved all study procedures.
“The ethical review board of ETH Zurich approved all study procedures.”
Quote in the paperNot a substantial claimClassified as probably not a substantial claim.
Study design and conductown dataAt the beginning of the study, participants were randomized to one of nine sequences of the intervention schedule that determined the order of planning and control conditions.
“At the beginning of the study, we randomized participants to one of the nine different sequences of the intervention schedule that determined the order of planning and control conditions during the study.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationown dataAction planning appeared to be an effective intervention for participants who did not receive financial incentives but had no effect for participants in either incentive group.
“However, action planning appeared to be an effective intervention for participants who did not receive financial incentives but had no effect for participants in either of the incentive groups.”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
Study design and conductown dataParticipants were randomized daily to receive or not receive a self-monitoring prompt with probability 0.50.
“For each day from Monday through Saturday, we randomly assigned participants to either receive or not receive a self-monitoring prompt (probability 0.50).”
Quote in the paperSubstantial claimClassified as probably not a substantial claim.
Study design and conductnone givenPlanning interventions were delivered according to a uniform and strongly balanced intervention schedule that controlled for time and carryover effects during the 6-week intervention period.
“Ally sent planning interventions according to a uniform and strongly balanced intervention schedule that controlled for time and carryover effects during the 6 week intervention period.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenInformed consent was obtained from all individual participants included in the study.
“We obtained informed consent from all individual participants included in the study.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationown dataBaseline characteristics indicate that the study attracted individuals who were more active, educated, and healthy than the general Swiss population.
“Indeed, baseline characteristics indicate that our study attracted individuals who were more active, educated, and healthy than the general Swiss population.”
Quote in the paperNot a substantial claimMay combine two claims.
InterpretationreasoningIn addition to cash incentives, action planning can be a powerful intervention, although effects of both components may not fully unfold if offered simultaneously.
“Thus, in addition to cash incentives, action planning can be a powerful intervention, although effects of both components may not fully unfold if offered simultaneously.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationown dataDaily cash incentives, but not charity incentives, promoted the achievement of personalized step goals during the 6-week intervention period.
“Daily cash incentives—but not charity incentives—promoted the achievement of personalized step goals during the 6 week intervention period.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenThe study was registered on ClinicalTrials.gov (NCT03384550).
“The study is registered on ClinicalTrials.gov (NCT03384550).”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductnone givenThe anonymized data set and analysis script for the primary analyses are available online.
“The anonymized data set and the analysis script for the primary analyses from this study are available online: https://osf.io/uc765/?view_only=334e8e3df14d4677b9296959d06c2c00.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
Study design and conductreasoningBlocked randomization with a block size of 9 and a randomization probability of 0.11 was used to guarantee balance between sequences.
“To guarantee balance between the sequences, we used blocked randomization with a block size of 9 and a randomization probability of 0.11.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
InterpretationreasoningUse of additional apps or devices could potentially affect the use of the Ally app and the effectiveness of interventions.
“Use of such additional apps or devices could potentially affect the use of the Ally app and the effectiveness of interventions.”
Quote in the paperNot a substantial claimMay combine two claims.
Interpretationown dataNotification-dependent interventions, that is, planning exercises and self-monitoring prompts, are limited by low engagement of participants with the interventions and high intervention burden and therefore require revision.
“Notification-dependent interventions, that is, planning exercises and self-monitoring prompts, are limited by low engagement of participants with the interventions and high intervention burden and, therefore, require revision.”
Quote in the paperSubstantial claimMay combine two claims.
Interpretationown dataSelection effects and lack of sustained participant engagement can limit the health impact of physical activity apps considerably.
“Unfortunately, selection effects and lack of sustained participant engagement can limit the health impact of physical activity apps (and other health apps) considerably.”
Quote in the paperSubstantial claimProbably not a substantial claim: may not pass S3 (load-bearing).
InterpretationreasoningIt is possible that the reported intervention effects reflect, at least partly, increases in the time the smartphone was carried.
“It is possible that the reported intervention effects reflect, at least partly, increases in the time the smartphone was carried.”
Quote in the paperNot a substantial claimProbably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.
Study design and conductreasoningAlthough all participants indicated upon enrollment that they were not using comparable apps or devices, the study cannot exclude that such apps or devices were used or that participants primarily used Apple Health or GoogleFit.
“Lastly, although all participants indicated upon enrollment that they were not using any comparable apps or devices for tracking physical activity, we cannot exclude that such apps or devices were used or that participants primarily used the Apple Health or GoogleFit applications that were required for the Ally app to obtain step counts.”
Quote in the paperNot a substantial claim
The authors state this as an assumption.
Missing data are missing at random (MAR).
“we assumed missing data to be “missing at random” (MAR) and used multiple imputation to create 10 complete data sets.”
The paper relies on this without support.
The intention to change is a prerequisite for the effectiveness of volitional intervention strategies.
“Naturally, the intention to change is a prerequisite for the effectiveness of volitional intervention strategies.”
The paper relies on this without support.
Smartphone-recorded step counts accurately reflect participants' walking.
“we were not able to separate increases in step counts from increases in the time that participants were carrying their smartphone.”
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
The intervention component of daily cash incentives delivered by Ally increased step-goal achievement.
“The results showed that the intervention component of daily cash incentives delivered by Ally increased step-goal achievement.”
Thirty percent of participants stopped using the app over the course of the study, presenting a challenge for the chatbot's ability to engage participants.
“However, 30% of participants stopped using the app over the course of the study, presenting a challenge for the chatbot’s ability to engage participants.”
The Ally chatbot system by Kramer et al was able to welcome each participant using personalized messages and track individual physical activity using the smartphone's built-in accelerometer.
“In the realm of physical activity chatbot interventions, the Ally chatbot system by Kramer et al was able to welcome each participant using personalized messages and track individual physical activity using the smartphone’s built-in accelerometer [42].”
Past literature has examined useful characteristics for personalized influences, such as using different persuasive strategies to appeal to different personality traits or setting personalized change goals based on behavior habits.
“Past literature has examined a number of useful characteristics for personalized influences, such as using different persuasive strategies to appeal to different personality traits [53,68] or setting personalized change goals based on behavior habits [42].”
The Ally system specifically set a personalized activity goal slightly above the participant's current average activity level.
“The system specifically set a personalized activity goal slightly above the participant’s current average activity level.”
MobileCoach has already been used successfully for various clinical and public health interventions.
“The intervention was developed with the open-source software platform MobileCoach [67,83,84], which has already been used successfully for various clinical and public health interventions [17,68,77-79,85,86]”
Compared to very similar conversational agent research targeting childhood obesity, physical inactivity, or the management of chronic pain, this intervention resulted in a high overall therapeutic goal achievement rate (75.5%) but also in improved asthma knowledge test scores and behavioral skills.
“Compared to very similar conversational agent research targeting childhood obesity [68], physical inactivity [77], or the management of chronic pain [17], this intervention resulted in a high overall therapeutic goal achievement rate (75.5%) but also in improved asthma knowledge test scores and behavioral skills (ie, no identified inhalation mistakes occurred after the feedback from health care”
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Social Media Chatbot for Increasing Physical Activity: Usability Study
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Receptivity to mobile health interventions
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Self-citation
- Authors
- Kramer, J.-N., Künzler, F., Mishra, V., Smith, S. N., Kotz, D., Scholz, U., Fleisch, E., & Kowatsch, T.
- Affiliations
- University of St.Gallen (CH)
- ETH Zurich (CH)
- Dartmouth College (US)
- University of Michigan (US)
- University of Zurich (CH)
- Corresponding author
- Kramer, Jan-Niklas
- ORCID
- Venue
- Annals of Behavioral Medicine
- Publisher
- Oxford University Press (OUP)
- Published
- 2020-03-17
- Volume
- 54
- Issue
- 7
- Pages
- 518-528
- ISSN
- 0742-5554 (ISSN-L)
- 0883-6612
- 1532-4796
- PMC
- PMC7291330
- OpenAlex
- W3012299117
- Semantic Scholar
- 1c788d3ca0272bf185de8b7447985878eb9d8c4c
- Cited by
- 84
- References
- 46
- Citations by year
- 2026: 10 · 2025: 11 · 2024: 15 · 2023: 14 · 2022: 18 · 2021: 13 · 2020: 3
- FWCI
- 12.53
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Annals of Behavioral Medicine (publishedVersion, cc-by-nc)
- PubMed Central (publishedVersion, cc-by-nc)
- PubMed (publishedVersion)
- Alexandria (UniSG) (University of St.Gallen) (acceptedVersion)
- Zurich Open Repository and Archive (University of Zurich) (acceptedVersion, cc-by-nc)
- Alexandria (UniSG) (University of St.Gallen) (submittedVersion)
- OSF Preprints (OSF Preprints) (submittedVersion)
- Repository for Publications and Research Data (ETH Zurich) (submittedVersion, cc-by-nc)
- Zurich Open Repository and Archive (University of Zurich) (submittedVersion, cc-by-nc)
- ETH Zürich Research Collection
- Zurich Open Repository and Archive (University of Zurich)
- Funders
- CSS Insurance
- Topics
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Health Sciences › Medicine › Physiology › Physical Activity and Health
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Keywords
- physical activity promotion, financial incentives, cash incentives, action planning, coping planning, app engagement, digital health interventions
- MeSH terms
- Smartphone, Adult, Female, Goals, Humans, Male, Middle Aged, Motivation, Patient Participation, Random Allocation, Software Design, Switzerland, Exercise, Walking, Reminder Systems, Telemedicine, Mobile Applications
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