The internet as a setting for mental health service utilisation by young people

Burns, Jane M; Davenport, Tracey A; Durkin, Lauren A; Luscombe, Georgina M; Hickie, Ian B

doi:10.5694/j.1326-5377.2010.tb03688.x

Cited by 257Health Literacy and Information AccessibilityMental Health Treatment and AccessImpact of Technology on Adolescents

The internet as a setting for mental health service utilisation by young people

Burns, Jane M, Davenport, Tracey A, Durkin, Lauren A, Luscombe, Georgina M, Hickie, Ian B·2010·Medical Journal of Australia

DOI 10.5694/j.1326-5377.2010.tb03688.x

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Abstract

OBJECTIVE: To explore patterns of internet use by young people in Australia and assess the usefulness of online resources for mental health problems, exploring functionality that may be relevant in the development of online mental health services. DESIGN AND PARTICIPANTS: Cross-sectional survey of a nationally representative sample of young people (2000 randomly selected participants aged 12-25 years), via telephone interview, conducted in January-March 2008. MAIN OUTCOME MEASURES: Patterns of internet use including type of use, social networking, sources of information about mental health, alcohol or other substance use problems and levels of satisfaction with the information, and type of information accessed via websites. RESULTS: Young people reported using the internet to connect with other young people (76.9%; 1464/1905) and to seek information about a mental health problem, regardless of whether they had a problem themselves (38.8%; 735/1894). Twenty per cent of young people (398/1990) had personally experienced a mental health problem in the previous 5 years; when these people were asked about sources of information used for this problem, 30.8% (70/227) reported searching the internet. Patterns of internet use and types of resources used differed by age and sex. CONCLUSION: Our findings suggest that technology is important in the everyday lives of young people, and online mental health services that encompass promotion and prevention activities should include a variety of resources that appeal to all ages and both sexes, such as "question and answer" forums and email.

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Young people report feeling more comfortable discussing sensitive and personal issues in the relative anonymity of an online context.
“Young people report feeling more comfortable discussing sensitive and personal issues in the relative anonymity of an online context and use the internet as a major source of mental health information (14, 15).”
From What Works and What Doesn’t Work? A Systematic Review of Digital Mental Health Interventions for Depression and Anxiety in Young People (2019) · cites this paper as [14]
Young people use the internet as a major source of mental health information.
“Young people report feeling more comfortable discussing sensitive and personal issues in the relative anonymity of an online context and use the internet as a major source of mental health information (14, 15).”
From What Works and What Doesn’t Work? A Systematic Review of Digital Mental Health Interventions for Depression and Anxiety in Young People (2019) · cites this paper as [14]

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Authors: Burns, J. M., Davenport, T. A., Durkin, L. A., Luscombe, G. M., & Hickie, I. B.
Affiliations: The University of Melbourne (AU)
The University of Sydney (AU)
Inspire Foundation, Sydney, NSW.
Corresponding author: Burns, Jane M
ORCID: Burns, Jane M
Davenport, Tracey A
Luscombe, Georgina M
Hickie, Ian B
Venue: Medical Journal of Australia
Publisher: Wiley
Published: 2010-06
Volume: 192
Issue: S11
Pages: S22-6
ISSN: 0025-729X (ISSN-L)
1326-5377
DOI: 10.5694/j.1326-5377.2010.tb03688.x
OpenAlex: W2427563253
Cited by: 257
References: 37
Citations by year: 2026: 6 · 2025: 15 · 2024: 14 · 2023: 16 · 2022: 22 · 2021: 17 · 2020: 17 · 2019: 19 · 2018: 15 · 2017: 17 · 2016: 25 · 2015: 24 · 2014: 23 · 2013: 10 · 2012: 7
FWCI: 15.34
Type: journal article
Language: en
Open access: closed
Licence: onlinelibrary.wiley.com/termsAndConditions#vor (vor, 6 d)
doi.wiley.com/10.1002/tdm_license_1.1 (tdm)
Locations: The Medical Journal of Australia (publishedVersion)
PubMed (publishedVersion)
Funders: University of Sydney
Topics: Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
Keywords: internet use, youth, mental health service utilization, online mental health services, mental health information seeking, social networking, age and sex differences, mental health promotion and prevention
MeSH terms: Adolescent, Adolescent Behavior, Adult, Age Factors, Australia, Child, Cross-Sectional Studies, Humans, Interviews as Topic, Mental Health Services, Patient Acceptance of Health Care, Sex Factors, Social Support, Internet, Young Adult

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The internet as a setting for mental health service utilisation by young people

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