The DOI matches its Crossref record, with a small difference in title or year; 68 of the 69 references it cites were found in a registry or an index.
Enterprise resource planning: An integrative review
Abstract
Enterprise resource planning (ERP) system solutions are currently in high demand by both manufacturing and service organisations because they provide a tightly integrated solution to an organisation's information system needs. During the last decade, ERP systems have received a significant amount of attention from researchers and practitioners from a variety of functional disciplines. In this paper, a comprehensive review of the research literature (1990‐2003) concerning ERP systems is presented. The literature is further classified and the major outcomes of each study are addressed and analysed. Following a comprehensive review of the literature, proposals for future research are formulated to identify topics where fruitful opportunities exist.
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Metadata
- Authors
- Shehab, E. M., Sharp, M. W., Supramaniam, L., & Spedding, T. A.
- Affiliations
- University of Greenwich (GB)
- ORCID
- Shehab, E.M.
- Venue
- Business Process Management Journal
- Publisher
- Emerald
- Published
- 2004-08
- Volume
- 10
- Issue
- 4
- Pages
- 359-386
- ISSN
- 1463-7154 (ISSN-L)
- OpenAlex
- W1536465007
- Cited by
- 801
- References
- 69
- Citations by year
- 2026: 5 · 2025: 11 · 2024: 10 · 2023: 14 · 2022: 11 · 2021: 19 · 2020: 25 · 2019: 28 · 2018: 18 · 2017: 38 · 2016: 33 · 2015: 49 · 2014: 78 · 2013: 78 · 2012: 69
- FWCI
- 56.61
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Business Process Management Journal (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Enterprise Management and Information Systems
- Keywords
- enterprise resource planning, integrated information systems, manufacturing organisations, service organizations, research agenda
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