Cited by 802ERP Systems Implementation and ImpactCorporate Governance and ManagementEnterprise Management and Information Systems

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Enterprise resource planning: An integrative review

Shehab, E.M., Sharp, M.W., Supramaniam, L., Spedding, T.A.·2004·Business Process Management Journal

DOI 10.1108/14637150410548056

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Abstract

Enterprise resource planning (ERP) system solutions are currently in high demand by both manufacturing and service organisations because they provide a tightly integrated solution to an organisation's information system needs. During the last decade, ERP systems have received a significant amount of attention from researchers and practitioners from a variety of functional disciplines. In this paper, a comprehensive review of the research literature (1990‐2003) concerning ERP systems is presented. The literature is further classified and the major outcomes of each study are addressed and analysed. Following a comprehensive review of the literature, proposals for future research are formulated to identify topics where fruitful opportunities exist.

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“However, systems development and maturation and the increasing number of suppliers, allowed small and medium enterprises, from other business areas, to purchase affordable ERP packages (Shehab et al., 2004).”
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Authors: Shehab, E. M., Sharp, M. W., Supramaniam, L., & Spedding, T. A.
Affiliations: University of Greenwich (GB)
ORCID: Shehab, E.M.
Venue: Business Process Management Journal
Publisher: Emerald
Published: 2004-08
Volume: 10
Issue: 4
Pages: 359-386
ISSN: 1463-7154 (ISSN-L)
DOI: 10.1108/14637150410548056
OpenAlex: W1536465007
Cited by: 801
References: 69
Citations by year: 2026: 5 · 2025: 11 · 2024: 10 · 2023: 14 · 2022: 11 · 2021: 19 · 2020: 25 · 2019: 28 · 2018: 18 · 2017: 38 · 2016: 33 · 2015: 49 · 2014: 78 · 2013: 78 · 2012: 69
FWCI: 56.61
Type: journal article
Language: en
Open access: closed
Licence: www.emeraldinsight.com/page/tdm (tdm)
Locations: Business Process Management Journal (publishedVersion)
Topics: Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Enterprise Management and Information Systems
Keywords: enterprise resource planning, integrated information systems, manufacturing organisations, service organizations, research agenda

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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

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Enterprise resource planning: An integrative review

Abstract

Overview

Integrity signals

Verification

Claims the paper makes

Citations

Cites

Cited by

Related

Metadata

Record

About these checks