Cited by 81Technology Adoption and User BehaviourAI in Service InteractionsSocial Robot Interaction and HRI

Impact of AI regulation on intention to use robots: From citizens and government perspective

Chatterjee, Sheshadri·2020·International Journal of Intelligent Unmanned Systems

Abstract

Purpose The purpose of this paper is to identify the factors influencing the citizens to use robots that would improve the quality of life of the citizens. Design/methodology/approach With the help of different adoption theories and models and with the support of background studies, some hypotheses have been formulated and a conceptual model has been developed with the consideration of the impact of artificial intelligence regulation (IAR) that controls the use of robots as a moderator. The model has been validated and the hypotheses have been tested by statistical analysis with the help of survey works involving consideration of feedbacks from 503 usable respondents. Findings The study reveals that the use of robots by the citizens would appreciably increase if government imposes strict artificial intelligence (AI) regulatory control concerning the use of robots, and in that case, it appears that the use of robots would improve the quality of life of the citizens. Research limitations/implications The duly validated model would help the authority to appropriately nurse and nurture the factors such as ethical dilemma, perceived risks and control beliefs for enhancing the intention of the citizens to use robots for many purposes including domestic usage in the context of appropriate restrictions imposed through AI regulation. Such use of robots would eventually improve the quality of life. Originality/value There are a few studies covering analysis of IAR as a moderator on the…

Integrity signals

Registry

Crossref · 10.1108/ijius-09-2019-0051

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13 of 13 references verified0 citation errors · 0 not checkable

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  • Un estudio plantea que el uso de robots aumentaría apreciablemente si el Gobierno impusiera un estricto control de inteligencia artificial y que el uso de estos robots mejoraría la calidad de vida de los ciudadanos.

    “Al respecto, Chatterjee (2020) revela un estudio donde plantea que el uso de robots aumentaría apreciablemente si el Gobierno impusiera un estricto control de inteligencia artificial (IA) y que el uso de estos robots mejoraría la calidad de vida de los ciudadanos.”

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Authors
Chatterjee, S.
Affiliations
Indian Institute of Technology Delhi (IN)
Corresponding author
Chatterjee, Sheshadri
Venue
International Journal of Intelligent Unmanned Systems
Publisher
Emerald
Published
2019-12-10
Volume
8
Issue
2
Pages
97-114
ISSN
2049-6427 (ISSN-L)
OpenAlex
W2995844687
Cited by
81
References
13
Citations by year
2026: 1 · 2025: 5 · 2024: 11 · 2023: 38 · 2022: 18 · 2021: 8
FWCI
7.70
Type
journal article
Language
en
Open access
closed
Locations
International Journal of Intelligent Unmanned Systems (publishedVersion)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
Keywords
AI regulation, robot adoption, quality of life, ethical dilemmas, risk perception, control beliefs, home robots, adoption theory

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