Ten Steps in Scale Development and Reporting: A Guide for Researchers
Abstract
Scale development involves numerous theoretical, methodological, and statistical competencies. Despite the central role that scales play in our predictions, scholars often apply measurement building procedures that are inconsistent with best practices. The defaults in statistical programs, inadequate training, and numerous evaluation points can lead to improper practices. Based on a quantitative content analysis of communication journal articles, scholars have improved very little in the communication of their scale development decisions and practices. To address these reoccurring issues, this article breaks down and recommends 10 steps to follow in the scale development process for researchers unfamiliar with the process. Furthermore, the present research makes a unique contribution by overviewing procedures scholars should employ to develop their dimensions and corresponding items. The overarching objective is to encourage the adoption of scale development best practices that yield stronger concepts, and in the long run, a more stable foundation of knowledge.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
It is common in scale development to remove items.
“As pointed out by Carpenter (2018), it is common in scale development to remove items.”
From Development and Validation of a Theory-Based Questionnaire to Measure Different Types of Cognitive Load (2023) · cites this paper as Carpenter (2018)
Meeting the requirement of an optimal scale length is important to ensure participants' motivation.
“Besides, it is important to meet the requirement of an optimal scale length to ensure participants' motivation (Carpenter, 2018).”
From Development and Validation of a Theory-Based Questionnaire to Measure Different Types of Cognitive Load (2023) · cites this paper as Carpenter, 2018
The proposed questionnaire was developed following recommendations from various methodologists.
“The proposed questionnaire was developed following recommendations from various methodologists (e.g., Carpenter, 2018;DeVellis and Thorpe, 2021;Worthington and Whittaker, 2006).”
From Development and Validation of a Theory-Based Questionnaire to Measure Different Types of Cognitive Load (2023) · cites this paper as Carpenter, 2018
Measuring an abstract construct such as cognitive load with a small number of items is problematic.
“Measuring an abstract construct such as cognitive load with a small number of items is problematic (Carpenter, 2018).”
From Development and Validation of a Theory-Based Questionnaire to Measure Different Types of Cognitive Load (2023) · cites this paper as Carpenter, 2018
Items 11 and 13 were not deleted to maintain the theoretical convergence of the construct.
“These items were not deleted to maintain the theoretical convergence of the construct (e.g., Carpenter, 2018).”
From Development and Validation of a Theory-Based Questionnaire to Measure Different Types of Cognitive Load (2023) · cites this paper as Carpenter, 2018
Cites
Tabachnick, B. G., & Fidell, L. S. (1983) · Cited by 79,888 · see citing works
(1991) · Cited by 15,554 · see citing works
The application of electronic computers to factor analysis
Kaiser, H. F. (1960) · Educational and Psychological Measurement · doi:10.1177/001316446002000116 · Cited by 12,459 · see citing works
Construct validity in psychological tests.
Cronbach, L. J., & Meehl, P. E. (1955) · Psychological Bulletin · doi:10.1037/h0040957 · Cited by 11,195 · see citing works
Costello, A. B., & Osborne, J. (2005) · University of Massachusetts Amherst · doi:10.7275/jyj1-4868 · Cited by 10,297 · see citing works
(2007) · Cited by 10,092 · see citing works
Multivariate Data Analysis, 6th ed
Tatham, R. L., Anderson, R. E., Babin, B. J., Black, W. C., & Hair, J. F. (2006) · Cited by 9,807 · see citing works
Evaluating the use of exploratory factor analysis in psychological research.
Fabrigar, L. R., Wegener, D. T., MacCallum, R. C., & Strahan, E. J. (1999) · Psychological Methods · doi:10.1037/1082-989x.4.3.272 · Cited by 9,587 · see citing works
A Rationale and Test for the Number of Factors in Factor Analysis
Horn, J. L. (1965) · Psychometrika · doi:10.1007/bf02289447 · Cited by 8,965 · see citing works
Reporting Structural Equation Modeling and Confirmatory Factor Analysis Results: A Review
Schreiber, J. B., Nora, A., Stage, F. K., Barlow, E. A., & King, J. (2006) · The Journal of Educational Research · doi:10.3200/joer.99.6.323-338 · Cited by 6,937 · cited 1× · see citing works
“Several content analyses have been done outside the field of communication evaluating such practices (Jackson, Gillaspy, & PureStephenson, 2009; Schreiber et al., 2006; Worthington &Whittaker, 2006).”
BackgroundConstructing validity: Basic issues in objective scale development.
Clark, L. A., & Watson, D. (1995) · Psychological Assessment · doi:10.1037/1040-3590.7.3.309 · Cited by 6,567 · see citing works
Pallant, J. (2020) · Routledge eBooks · doi:10.4324/9781003117407 · Cited by 5,240 · see citing works
A Second Generation Little Jiffy
Kaiser, H. F. (1970) · Psychometrika · doi:10.1007/bf02291817 · Cited by 4,855 · see citing works
O’connor, B. P. (2000) · Behavior Research Methods, Instruments, & Computers · doi:10.3758/bf03200807 · Cited by 4,116 · see citing works
Scale Development Research: A Content Analysis and Recommendations for Best Practices
Worthington, R. L., & Whittaker, T. A. (2006) · The Counseling Psychologist · doi:10.1177/0011000006288127 · Cited by 4,087 · see citing works
Factor analysis in the development and refinement of clinical assessment instruments.
Floyd, F. J., & Widaman, K. F. (1995) · Psychological Assessment · doi:10.1037/1040-3590.7.3.286 · Cited by 3,970 · see citing works
Practical Assessment, Research & Evaluation, 2000-2001.
Rudner, L. M., & Schafer, W. D. (2001) · Practical assessment, research & evaluation · Cited by 3,899 · see citing works
Conventional wisdom on measurement: A structural equation perspective.
Bollen, K., & Lennox, R. (1991) · Psychological Bulletin · doi:10.1037/0033-2909.110.2.305 · Cited by 3,618 · see citing works
A First Course in Factor Analysis
Price, B., Comrey, A. L., & Lee, H. B. (1993) · Technometrics · doi:10.1080/00401706.1993.10485363 · Cited by 3,512 · see citing works
Exploratory and confirmatory factor analysis: Understanding concepts and applications.
Thompson, B. (2004) · doi:10.1037/10694-000 · Cited by 3,469 · see citing works
Applied Multivariate Research: Design and Interpretation
Meyers, L. S., Gamst, G. C., & GUARINO, A. J. (2017) · Sage eBooks · doi:10.4135/9781071802687 · Cited by 2,883 · see citing works
Relation of sample size to the stability of component patterns.
Guadagnoli, E., & Velicer, W. F. (1988) · Psychological Bulletin · doi:10.1037/0033-2909.103.2.265 · Cited by 2,880 · see citing works
(2007) · Sage eBooks · doi:10.4135/9781412952644.n300 · Cited by 2,589 · see citing works
Henson, R. K., & Roberts, J. K. (2006) · Educational and Psychological Measurement · doi:10.1177/0013164405282485 · Cited by 2,454 · see citing works
Determining the number of components from the matrix of partial correlations
Velicer, W. F. (1976) · Psychometrika · doi:10.1007/bf02293557 · Cited by 2,438 · see citing works
Critchley, F., Murtagh, F. D., & Heck, A. (1988) · Journal of the Royal Statistical Society Series A (Statistics in Society) · doi:10.2307/2983024 · Cited by 2,325 · see citing works
Reporting practices in confirmatory factor analysis: an overview and some recommendations
Jackson, D. L., Gillaspy, J. A., & Purc-Stephenson, R. (2009) · Psychological Methods · doi:10.1037/a0014694 · Cited by 2,242 · see citing works
Analyzing media messages using quantitative content analysis in research
Riffe, D., Lacy, S. R., Watson, B. R., & Fico, F. G. (2005) · doi:10.4324/9780429464287 · Cited by 2,236 · see citing works
Making Sense of Factor Analysis
Pett, M., Lackey, N., & Sullivan, J. (2003) · doi:10.4135/9781412984898 · Cited by 2,168 · see citing works
THE APPLICATION OF EXPLORATORY FACTOR ANALYSIS IN APPLIED PSYCHOLOGY: A CRITICAL REVIEW AND ANALYSIS
Ford, J. K., MacCallum, R. C., & Tait, M. (1986) · Personnel Psychology · doi:10.1111/j.1744-6570.1986.tb00583.x · Cited by 1,735 · see citing works
Sullivan, J., Pett, M. A., & Lackey, N. R. (2003) · Medical Entomology and Zoology · Cited by 1,712 · see citing works
Minimum Sample Size Recommendations for Conducting Factor Analyses
Mundfrom, D. J., Shaw, D. G., & Ke, T. L. (2005) · International Journal of Testing · doi:10.1207/s15327574ijt0502_4 · Cited by 1,704 · see citing works
Horst, P. (1948) · Psychological Bulletin · doi:10.1037/h0052785 · Cited by 1,561 · see citing works
Objective Tests as Instruments of Psychological Theory
Loevinger, J. (1957) · Psychological Reports · doi:10.2466/pr0.1957.3.3.635 · Cited by 1,476 · see citing works
Advanced and Multivariate Statistical Methods: Practical Application and Interpretation
Mertler, C. A., & Reinhart, R. V. (2001) · CERN Document Server (European Organization for Nuclear Research) · Cited by 1,469 · see citing works
Uses of factor analysis in counseling psychology research.
Tinsley, H. E. A., & Tinsley, D. J. (1987) · Journal of Counseling Psychology · doi:10.1037/0022-0167.34.4.414 · Cited by 1,286 · see citing works
Practical Considerations for Using Exploratory Factor Analysis in Educational Research
Beavers, A. S., Lounsbury, J. W., Richards, J., Huck, S. W., Skolits, G., & Esquivel, S. L. (2020) · doi:10.7275/qv2q-rk76 · Cited by 1,232 · see citing works
Exploratory Factor Analysis: Its Role in Item Analysis
Gorsuch, R. L. (1997) · Journal of Personality Assessment · doi:10.1207/s15327752jpa6803_5 · Cited by 1,062 · see citing works
PROMAX: A QUICK METHOD FOR ROTATION TO OBLIQUE SIMPLE STRUCTURE
Hendrickson, A. E., & White, P. O. (1964) · British Journal of Statistical Psychology · doi:10.1111/j.2044-8317.1964.tb00244.x · Cited by 1,009 · see citing works
A Review and Evaluation of Exploratory Factor Analysis Practices in Organizational Research
Conway, J. M., & Huffcutt, A. I. (2003) · Organizational Research Methods · doi:10.1177/1094428103251541 · Cited by 940 · see citing works
Velicer, W. F., Eaton, C. A., & Fava, J. L. (2000) · Springer eBooks · doi:10.1007/978-1-4615-4397-8_3 · Cited by 886 · see citing works
Best Practices in Exploratory Factor Analysis
Osborne, J. W., Costello, A. B., & Kellow, J. T. (2008) · Sage eBooks · doi:10.4135/9781412995627.d8 · Cited by 872 · see citing works
Repairing Tom Swift's Electric Factor Analysis Machine
Preacher, K. J., & MacCallum, R. C. (2003) · Understanding Statistics · doi:10.1207/s15328031us0201_02 · Cited by 860 · see citing works
Methods for Testing and Evaluating Survey Questionnaires
(2004) · doi:10.1002/0471654728 · Cited by 855 · see citing works
Factor analysis and scale revision.
Reise, S. P., Waller, N. G., & Comrey, A. L. (2000) · Psychological Assessment · doi:10.1037/1040-3590.12.3.287 · Cited by 855 · see citing works
Figuring Out Factors: The Use and Misuse of Factor Analysis
Streiner, D. L. (1994) · The Canadian Journal of Psychiatry · doi:10.1177/070674379403900303 · Cited by 790 · see citing works
Cognitive interviewing: verbal data in the design and pretesting of questionnaires
Drennan, J. (2003) · Journal of Advanced Nursing · doi:10.1046/j.1365-2648.2003.02579.x · Cited by 769 · see citing works
Differentiating Normal and Abnormal Personality
Strack, S., & Lorr, M. (1994) · Cited by 734 · see citing works
Factors Influencing Four Rules For Determining The Number Of Components To Retain
Zwick, W. R., & Velicer, W. F. (1982) · Multivariate Behavioral Research · doi:10.1207/s15327906mbr1702_5 · Cited by 519 · see citing works
Evaluating the Use of Exploratory Factor Analysis in Developmental Disability Psychological Research
Norris, M., & Lecavalier, L. (2009) · Journal of Autism and Developmental Disorders · doi:10.1007/s10803-009-0816-2 · Cited by 484 · see citing works
A methodology for construct development in MIS research
Lewis, B. R., Templeton, G. F., & Byrd, T. A. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000552 · Cited by 469 · see citing works
Riff, D. (2014) · Routledge eBooks · doi:10.4324/9780203551691 · Cited by 464 · see citing works
Myers, T. A. (2011) · Communication Methods and Measures · doi:10.1080/19312458.2011.624490 · Cited by 459 · see citing works
Exploratory and Confirmatory Factor Analysis
(2012) · Routledge eBooks · doi:10.4324/9780203843130-15 · Cited by 442 · see citing works
An Investigation of the Parallel Analysis Criterion for Determining the Number of Common Factors
Humphreys, L. G., & Montanelli, R. G. (1975) · Multivariate Behavioral Research · doi:10.1207/s15327906mbr1002_5 · Cited by 391 · see citing works
Component analysis versus common factor analysis: A Monte Carlo study.
Snook, S. C., & Gorsuch, R. L. (1989) · Psychological Bulletin · doi:10.1037/0033-2909.106.1.148 · Cited by 354 · see citing works
Statistical Analysis: An Interdisciplinary Introduction to Univariate & Multivariate Methods
Kachigan, S. K. (1986) · Medical Entomology and Zoology · Cited by 352 · see citing works
The Use of Exploratory Factor Analysis and Principal Components Analysis in Communication Research
Park, H. S., Dailey, R. M., & Lemus, D. R. (2002) · Human Communication Research · doi:10.1111/j.1468-2958.2002.tb00824.x · Cited by 286 · see citing works
Applied Quantitative Analysis in Education and the Social Sciences
(2013) · Routledge eBooks · doi:10.4324/9780203108550 · Cited by 259 · see citing works
Pre-Testing in Questionnaire Design: A Review of the Literature and Suggestions for Further Research
Reynolds, N. L., Diamantopoulos, A., & Schlegelmilch, B. B. (1993) · Market Research Society Journal · doi:10.1177/147078539303500202 · Cited by 247 · see citing works
THE USE AND ABUSE OF FACTOR ANALYSIS IN COMMUNICATION RESEARCH
McCroskey, J. C., & Young, T. J. (1979) · Human Communication Research · doi:10.1111/j.1468-2958.1979.tb00651.x · Cited by 242 · see citing works
Determining Parallel Analysis Criteria
Watkins, M. W. (2005) · Journal of Modern Applied Statistical Methods · doi:10.22237/jmasm/1162354020 · Cited by 224 · see citing works
Exploratory Factor Analysis, Theory Generation, and Scientific Method
Haig, B. D. (2005) · Multivariate Behavioral Research · doi:10.1207/s15327906mbr4003_2 · Cited by 206 · see citing works
Classical and Modern Methods of Psychological Scale Construction
Simms, L. J. (2007) · Social and Personality Psychology Compass · doi:10.1111/j.1751-9004.2007.00044.x · Cited by 206 · see citing works
Communication Research Statistics
C.Reinard, J. (2006) · Sage eBooks · doi:10.4135/9781412983693 · Cited by 205 · see citing works
The observation to variable ratio in factor analysis.
Barrett, P. T., & Kline, P. (1981) · Cited by 205 · see citing works
Principles of Exploratory Factor Analysis.
Goldberg, L. R., & Velicer, W. F. (2006) · Cited by 145 · see citing works
Statistical Analysis: An Interdisciplinary Introduction to Univariate and Multivariate Methods
Williamson, J. B., & Kachigan, S. K. (1988) · Teaching Sociology · doi:10.2307/1317431 · Cited by 140 · see citing works
OBJECTIVE TESTS AS INSTRUMENTS OF PSYCHOLOGICAL THEORY: Monograph Supplement 9
Loevinger, J. (1957) · Psychological Reports · doi:10.2466/pr0.3.7.635-694 · Cited by 130 · see citing works
A Content Analysis of the Media Effects Literature
Potter, W. J., & Riddle, K. E. (2007) · Journalism & Mass Communication Quarterly · doi:10.1177/107769900708400107 · Cited by 125 · see citing works
Mass Communication Research Trends from 1980 to 1999
Kamhawi, R., & Weaver, D. B. (2003) · Journalism & Mass Communication Quarterly · doi:10.1177/107769900308000102 · Cited by 121 · see citing works
The Status of Online Public Relations Research: An Analysis of Published Articles in 1992–2009
Ye, L., & Ki, E. (2012) · Journal of Public Relations Research · doi:10.1080/1062726x.2012.723277 · Cited by 116 · see citing works
Ki, E., & Shin, J. (2006) · Public Relations Review · doi:10.1016/j.pubrev.2006.02.019 · Cited by 95 · see citing works
The Desirability of Using Confirmatory Factor Analysis on Published Scales
Levine, T. R., Hullett, C. R., Turner, M. M., & Lapinski, M. K. (2006) · Communication Research Reports · doi:10.1080/08824090600962698 · Cited by 77 · see citing works
The Relation of Sample Size to the Number of Variables in Using Factor Analysis Techniques
Aleamoni, L. M. (1976) · Educational and Psychological Measurement · doi:10.1177/001316447603600410 · Cited by 62 · see citing works
Evaluating Factor Analysis Decisions for Scale Design in Communication Research
Morrison, J. T. (2009) · Communication Methods and Measures · doi:10.1080/19312450903378917 · Cited by 59 · see citing works
An Open-System Approach to Building Theory in Public Relations
Broom, G. M. (2006) · Journal of Public Relations Research · doi:10.1207/s1532754xjprr1802_4 · Cited by 58 · see citing works
A Status Report on Methods Used in Mass Communication Research
Cooper, R., Potter, W. J., & Dupagne, M. (1993) · Journalism & Mass Communication Educator · doi:10.1177/107769589304800408 · Cited by 55 · see citing works
Research Methods in Mass Communication Research: A Census of Eight Journals 1990–2000
Trumbo, C. W. (2004) · Journalism & Mass Communication Quarterly · doi:10.1177/107769900408100212 · Cited by 50 · see citing works
Carpenter, S., Makhadmeh, N. M., & Thornton, L.-J. (2015) · Communication Education · doi:10.1080/03634523.2015.1041997 · Cited by 46 · see citing works
Self-citationA Cautionary Note on the Use of Principal Components Analysis
Borgatta, E. F., Kercher, K. A., & Stull, D. E. (1986) · Sociological Methods & Research · doi:10.1177/0049124186015001011 · Cited by 42 · see citing works
Carpenter, S., Grant, A. E., & Hoag, A. M. (2014) · Journalism & Mass Communication Educator · doi:10.1177/1077695814551835 · Cited by 42 · see citing works
Self-citationThe Practice of Survey Research
Hillygus, D. S. (2019) · Routledge eBooks · doi:10.4324/9781351054621-2 · Cited by 35 · see citing works
Schein, J. D., & Sivanich, G. (2001) · CRC Press eBooks · doi:10.3109/9780203212950-20 · Cited by 27 · see citing works
Statistical analyses in thejournal of broadcasting, 1970‐76
Wimmer, R. D., & Haynes, R. B. (1978) · Journal of Broadcasting · doi:10.1080/08838157809363881 · Cited by 8 · see citing works
Understanding the Intangibles of Measurement in the Social Sciences1
Viswanathan, M. (2010) · SAGE Publications Ltd eBooks · doi:10.4135/9781446268230.n15 · Cited by 7 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Chatterjee, S., & Bhattacharjee, K. K. (2020) · Education and Information Technologies · doi:10.1007/s10639-020-10159-7 · Cited by 747 · see citing works
Chatterjee, S., & Kar, A. K. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102103 · Cited by 613 · see citing works
Rana, N. P., Chatterjee, S., Dwivedi, Y. K., & Akter, S. (2021) · European Journal of Information Systems · doi:10.1080/0960085x.2021.1955628 · Cited by 454 · see citing works
Abeele, V. V., Spiel, K., Nacke, L., Johnson, D., & Gerling, K. (2020) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2019.102370 · Cited by 411 · see citing works
Adoption of artificial intelligence-integrated CRM systems in agile organizations in India
Chatterjee, S., Chaudhuri, R., Vrontis, D., Thrassou, A., & Ghosh, S. K. (2021) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2021.120783 · Cited by 248 · see citing works
User generated content presenting brands on social media increases young adults’ purchase intention
Mayrhofer, M., Matthes, J., Einwiller, S. A., & Naderer, B. (2019) · International Journal of Advertising · doi:10.1080/02650487.2019.1596447 · Cited by 214 · see citing works
Schmuck, D., Karsay, K., Matthes, J., & Stevic, A. (2019) · Telematics and Informatics · doi:10.1016/j.tele.2019.101240 · Cited by 241 · see citing works
Method of preparing a document for survey instrument validation by experts
Elangovan, N., & Sundaravel, E. (2021) · MethodsX · doi:10.1016/j.mex.2021.101326 · Cited by 273 · see citing works
Development and Validation of an Algorithm Literacy Scale for Internet Users
Dogruel, L., Masur, P., & Joeckel, S. (2022) · Communication Methods and Measures · doi:10.1080/19312458.2021.1968361 · Cited by 177 · see citing works
Extraction of protein from food waste: An overview of current status and opportunities
Kamal, H., Le, C. F., Salter, A. M., & Ali, A. (2021) · Comprehensive Reviews in Food Science and Food Safety · doi:10.1111/1541-4337.12739 · Cited by 170 · see citing works
Zarouali, B., Boerman, S. C., & de Vreese, C. H. (2021) · Telematics and Informatics · doi:10.1016/j.tele.2021.101607 · Cited by 190 · see citing works
Chatterjee, S., Rana, N. P., & Dwivedi, Y. K. (2021) · Information Technology and People · doi:10.1108/itp-08-2020-0603 · Cited by 177 · see citing works
Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2021) · International Marketing Review · doi:10.1108/imr-11-2020-0261 · Cited by 148 · see citing works
Bi, N. C., & Zhang, R. (2023) · Journal of Research in Interactive Marketing · doi:10.1108/jrim-08-2021-0214 · Cited by 170 · see citing works
Chatterjee, S., & Chaudhuri, R. (2021) · Operations Management Research · doi:10.1007/s12063-021-00203-1 · Cited by 155 · see citing works
Kachanoff, F. J., Bigman, Y., Kapsaskis, K., & Gray, K. J. (2020) · Social Psychological and Personality Science · doi:10.1177/1948550620931634 · Cited by 141 · see citing works
Richter, E., Brunner, M., & Richter, D. (2021) · Teaching and Teacher Education · doi:10.1016/j.tate.2021.103303 · Cited by 164 · see citing works
Murphy, B., Benson, T., McCloat, A., Mooney, E., Elliott, C. T., Dean, M., & Lavelle, F. (2020) · Nutrients · doi:10.3390/nu13010020 · Cited by 138 · see citing works
Stefana, A., Damiani, S., Granziol, U., Provenzani, U., Solmi, M., Youngstrom, E. A., & Fusar‐Poli, P. (2025) · Frontiers in Psychology · doi:10.3389/fpsyg.2024.1494261 · Cited by 197 · see citing works
Krieglstein, F., Beege, M., Rey, G. D., Sanchez-Stockhammer, C., & Schneider, S. (2023) · Educational Psychology Review · doi:10.1007/s10648-023-09738-0 · Cited by 139 · see citing works
Chatterjee, S., Chaudhuri, R., Vrontis, D., & Jabeen, F. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.08.019 · Cited by 148 · see citing works
Entrepreneurial leadership measurement: a multi-dimensional construct
Bagheri, A., & Harrison, C. (2020) · Journal of Small Business and Enterprise Development · doi:10.1108/jsbed-01-2019-0027 · Cited by 131 · see citing works
Rice, S., Parker, A. G., Mawren, D., Clifton, P., Harcourt, P. R., Lloyd, M., Kountouris, A., Smith, B., McGorry, P. D., & Purcell, R. (2019) · International Journal of Sport and Exercise Psychology · doi:10.1080/1612197x.2019.1611900 · Cited by 136 · see citing works
The dark at the end of the tunnel: Doomscrolling on social media newsfeeds.
Sharma, B., Lee, S. S., & Johnson, B. K. (2022) · Technology Mind and Behavior · doi:10.1037/tmb0000059 · Cited by 165 · see citing works
Chatterjee, S., Ghosh, S. K., & Chaudhuri, R. (2020) · Business Process Management Journal · doi:10.1108/bpmj-05-2019-0183 · Cited by 122 · see citing works
AI and digitalization in relationship management: Impact of adopting AI-embedded CRM system
Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.06.033 · Cited by 155 · see citing works
Hennegan, J. M., Nansubuga, A., Smith, C., Redshaw, M., Akullo, A., & Schwab, K. J. (2020) · BMJ Open · doi:10.1136/bmjopen-2019-034461 · Cited by 111 · see citing works
Adoption of AI-integrated CRM system by Indian industry: from security and privacy perspective
Chatterjee, S., Ghosh, S. K., Chaudhuri, R., & Chaudhuri, S. (2020) · Information and Computer Security · doi:10.1108/ics-02-2019-0029 · Cited by 114 · see citing works
Chaudhuri, R., Chatterjee, S., Kraus, S., & Vrontis, D. (2022) · Journal of Family Business Management · doi:10.1108/jfbm-12-2021-0153 · Cited by 115 · see citing works
Maertens, R., Götz, F. M., Golino, H. F., Roozenbeek, J., Schneider, C. R., Kyrychenko, Y., Kerr, J. R., Stieger, S., McClanahan, W. P., III, Drabot, K., et al. (2023) · Behavior Research Methods · doi:10.3758/s13428-023-02124-2 · Cited by 142 · see citing works
Tourism Memory Characteristics Scale: Development and Validation
Kim, Y., Ribeiro, M. A., & Li, G. (2021) · Journal of Travel Research · doi:10.1177/00472875211033355 · Cited by 115 · see citing works
Developing and Testing the Transformative Travel Experience Scale (TTES)
Soulard, J., McGehee, N. G., & Knollenberg, W. (2020) · Journal of Travel Research · doi:10.1177/0047287520919511 · Cited by 106 · see citing works
Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2022) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2021.3134188 · Cited by 103 · see citing works
Lambe, L. J., & Craig, W. (2019) · Journal of School Psychology · doi:10.1016/j.jsp.2019.12.001 · Cited by 96 · see citing works
That’s Private! Understanding Travelers’ Privacy Concerns and Online Data Disclosure
Ioannou, A., Tussyadiah, I. P., & Miller, G. A. (2020) · Journal of Travel Research · doi:10.1177/0047287520951642 · Cited by 91 · see citing works
Chatterjee, S., Chaudhuri, R., Vrontis, D., & Piccolo, R. (2021) · Journal of International Management · doi:10.1016/j.intman.2021.100827 · Cited by 93 · see citing works
Chatterjee, S., Bhattacharjee, K. K., Tsai, C., & Agrawal, A. K. (2021) · Quality & Quantity · doi:10.1007/s11135-021-01100-2 · Cited by 95 · see citing works
Chatterjee, S., Rana, N. P., & Dwivedi, Y. K. (2021) · Information Systems Frontiers · doi:10.1007/s10796-021-10104-0 · Cited by 87 · see citing works
KEŞFEDİCİ VE DOĞRULAYICI FAKTÖR ANALİZİ: KAVRAMSAL BİR ÇALIŞMA
Karaman, M. (2023) · Uluslararası İktisadi ve İdari Bilimler Dergisi · doi:10.29131/uiibd.1279602 · Cited by 99 · see citing works
Value co-creation and social media at bottom of pyramid (BOP)
Chatterjee, S., & Nguyen, B. (2021) · The Bottom Line Managing Library Finances · doi:10.1108/bl-11-2020-0070 · Cited by 83 · see citing works
Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2021) · Journal of Strategic Marketing · doi:10.1080/0965254x.2021.1936132 · Cited by 83 · see citing works
Social customer relationship management factors and business benefits
Chatterjee, S., Chaudhuri, R., Vrontis, D., Thrassou, A., Ghosh, S. K., & Chaudhuri, S. (2020) · International journal of organizational analysis · doi:10.1108/ijoa-11-2019-1933 · Cited by 80 · see citing works
Processes of Using, Modifying, Adapting and Developing Likert Type Scales
Gökdemir, F., & Yılmaz, T. (2023) · Journal of Nursology · doi:10.5152/janhs.2023.22260 · Cited by 80 · see citing works
Mashatan, A., Sangari, M. S., & Dehghani, M. A. (2022) · IEEE Access · doi:10.1109/access.2022.3186786 · Cited by 78 · see citing works
Jarva, E., Oikarinen, A., Andersson, J., Tomietto, M., Kääriäinen, M., & Mikkonen, K. (2023) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2023.104995 · Cited by 78 · see citing works
Khatri, P., Duggal, H. K., Lim, W. M., Thomas, A., & Shiva, A. (2024) · The International Journal of Management Education · doi:10.1016/j.ijme.2024.100933 · Cited by 116 · see citing works
Impact of AI regulation on intention to use robots: From citizens and government perspective
Chatterjee, S. (2020) · International Journal of Intelligent Unmanned Systems · doi:10.1108/ijius-09-2019-0051 · Cited by 81 · see citing works
Chatterjee, S. (2020) · Information Technology and People · doi:10.1108/itp-05-2020-0267 · Cited by 74 · see citing works
Is smart scary? A mixed-methods study on privacy in smart tourism
Femenia-Serra, F., Ioannou, A., & Tussyadiah, I. P. (2021) · Current Issues in Tourism · doi:10.1080/13683500.2021.1987399 · Cited by 77 · see citing works
Garg, A., Goel, P., Sharma, A., & Rana, N. P. (2022) · Technological forecasting & social change · doi:10.1016/j.techfore.2022.122030 · Cited by 77 · see citing works
Chatterjee, S., Chaudhuri, R., Vrontis, D., & Thrassou, A. (2021) · International journal of organizational analysis · doi:10.1108/ijoa-02-2021-2627 · Cited by 81 · see citing works
Supply chain mapping: a proposed construct
Mubarik, M. S., Kusi‐Sarpong, S., Govindan, K., Khan, S. A., & Oyedijo, A. (2021) · International Journal of Production Research · doi:10.1080/00207543.2021.1944390 · Cited by 70 · see citing works
Cole, A. R., Bond, C., Qualter, P., & Maes, M. (2021) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph18063285 · Cited by 71 · see citing works
Lünich, M. (2022) · Springer eBooks · doi:10.1007/978-3-658-36368-0 · Cited by 68 · see citing works
Panteleimon Ekkekakis, A., Zenko, Z., & Vazou, S. (2021) · Psychology of sport and exercise · doi:10.1016/j.psychsport.2021.101930 · Cited by 67 · see citing works
Chatterjee, S., Chaudhuri, R., Vrontis, D., Mahto, R. V., & Kraus, S. (2022) · Thunderbird International Business Review · doi:10.1002/tie.22248 · Cited by 65 · see citing works
Personal Data Sharing and Legal Issues of Human Rights in the Era of Artificial Intelligence
Chatterjee, S., & Sreenivasulu, N. S. (2019) · International Journal of Electronic Government Research · doi:10.4018/ijegr.2019070102 · Cited by 64 · see citing works
A systematic literature review of cybersecurity scales assessing information security awareness
Rohan, R., Pal, D., Hautamäki, J., Funilkul, S., Chutimaskul, W., & Thapliyal, H. (2023) · Heliyon · doi:10.1016/j.heliyon.2023.e14234 · Cited by 80 · see citing works
Matthes, J., Schmuck, D., & von Sikorski, C. (2019) · Political Psychology · doi:10.1111/pops.12576 · Cited by 62 · see citing works
The Objective Buttocks Assessment Scale: A New and Complete Method to Assess the Gluteal Region
Roccaro, G., Hersant, B., Pensato, R., Pizza, C., Rega, U., D’Andrea, F., Meningaud, J., & Padula, S. L. (2022) · Plastic & Reconstructive Surgery · doi:10.1097/prs.0000000000009730 · Cited by 59 · see citing works
miniPXI: Development and Validation of an Eleven-Item Measure of the Player Experience Inventory
Haider, A., Harteveld, C., Johnson, D. M., Birk, M. V., Mandryk, R. L., El‐Nasr, M. S., Nacke, L. E., Gerling, K., & Abeele, V. V. (2022) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3549507 · Cited by 59 · see citing works
Using attachment theory to conceptualize and measure the experiences in human-AI relationships
Yang, F., & Oshio, A. (2025) · Current Psychology · doi:10.1007/s12144-025-07917-6 · Cited by 57 · see citing works
Fuzzy constructs in technology usage scales
Davidson, B. I., Shaw, H., & Ellis, D. A. (2022) · Computers in Human Behavior · doi:10.1016/j.chb.2022.107206 · Cited by 37 · see citing works
The development and validation of a toolkit to measure consumer trust in food
Benson, T., Lavelle, F., Spence, M., Elliott, C. T., & Dean, M. (2019) · Food Control · doi:10.1016/j.foodcont.2019.106988 · Cited by 58 · see citing works
Exploring suicide-related disclosure motivation and the impact on mechanisms linked to suicide
Fulginiti, A., & Frey, L. M. (2018) · Death Studies · doi:10.1080/07481187.2018.1504349 · Cited by 56 · see citing works
Chatterjee, S., Ghosh, S. K., & Chaudhuri, R. (2019) · Journal of Relationship Marketing · doi:10.1080/15332667.2019.1664870 · Cited by 55 · see citing works
Barriers to consumer adoption of sustainable products – an empirical analysis
Nath, V., & Agrawal, R. (2022) · Social Responsibility Journal · doi:10.1108/srj-12-2020-0495 · Cited by 61 · see citing works
Individual Entrepreneurial Orientation: Scale Development and Validation
Clark, D. R., Covin, J. G., & Pidduck, R. J. (2024) · Entrepreneurship Theory and Practice · doi:10.1177/10422587241279900 · Cited by 55 · see citing works
Factors Impacting Behavioral Intention of Users to Adopt IoT In India
Chatterjee, S. (2020) · International Journal of Information Security and Privacy · doi:10.4018/ijisp.2020100106 · Cited by 54 · see citing works
Kielblock, S., & Woodcock, S. (2022) · Teaching and Teacher Education · doi:10.1016/j.tate.2022.103922 · Cited by 54 · see citing works
Development of the Nurses’ Occupational Stressor Scale
Chen, Y., Guo, Y. L., Lin, L., Lee, Y.-J., Hu, P., Ho, J., & Shiao, J. S. (2020) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph17020649 · Cited by 55 · see citing works
Kamal, H., Ali, A., Manickam, S., & Le, C. F. (2022) · Food Chemistry · doi:10.1016/j.foodchem.2022.135071 · Cited by 53 · see citing works
Refining e-shoppers’ perceived risks: Development and validation of new measurement scale
Bashir, S., Khwaja, M. G., Mahmood, A., Turi, J. A., & Latif, K. F. (2020) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2020.102285 · Cited by 60 · see citing works
The safety of IoT-enabled system in smart cities of India: do ethics matter?
Chatterjee, S. (2020) · International Journal of Ethics and Systems · doi:10.1108/ijoes-05-2019-0085 · Cited by 52 · see citing works
Chatterjee, S. (2019) · Behaviour and Information Technology · doi:10.1080/0144929x.2019.1587001 · Cited by 51 · see citing works
Charting Competence: A Holistic Scale for Measuring Proficiency in Artificial Intelligence Literacy
Yuan, C. W., Tsai, H.-Y. S., & Chen, Y.-T. (2024) · Journal of Educational Computing Research · doi:10.1177/07356331241261206 · Cited by 57 · see citing works
Was Aristotle right about moral decision-making? Building a new empirical model of practical wisdom
McLoughlin, S., Thoma, S., & Kristjánsson, K. (2025) · PLoS ONE · doi:10.1371/journal.pone.0317842 · Cited by 51 · see citing works
The development and validation of a scale to measure perceived value of mobile commerce (MVAL-SCALE)
Dastane, O., Goi, C. L., & Rabbanee, F. K. (2022) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2022.103222 · Cited by 49 · see citing works
Development and Validation of the Four Facet Mindful Eating Scale (FFaMES)
Carrière, K., Shireen, S. H., Siemers, N., Preißner, C. E., Starr, J., Falk, C., & Knäuper, B. (2022) · Appetite · doi:10.1016/j.appet.2021.105689 · Cited by 47 · see citing works
Development and validation of generative artificial intelligence attitude scale for students
Marengo, A., Karaoglan-Yilmaz, F. G., Yılmaz, R., & Ceylan, M. (2025) · Frontiers in Computer Science · doi:10.3389/fcomp.2025.1528455 · Cited by 54 · see citing works
“Item analysis was conducted to assess the predictive and discriminative power of the scale items by using corrected item-total correlations (Carpenter, 2018).”
Hendry, A. J., & Holmboe, K. (2021) · Infancy · doi:10.1111/infa.12431 · Cited by 44 · see citing works
Why do people use Metaverse? A uses and gratification theory perspective
Yu, H. (2024) · Telematics and Informatics · doi:10.1016/j.tele.2024.102110 · Cited by 50 · see citing works
von Sikorski, C., Matthes, J., & Schmuck, D. (2018) · Communication Research · doi:10.1177/0093650218803276 · Cited by 49 · see citing works
Explicating self-phones: Dimensions and correlates of smartphone self-extension
Ross, M., & Bayer, J. (2021) · Mobile Media & Communication · doi:10.1177/2050157920980508 · Cited by 43 · see citing works
Wu, H., Liu, W., & Zeng, Y. (2024) · Acta Psychologica · doi:10.1016/j.actpsy.2024.104376 · Cited by 54 · see citing works
Heiss, R., Knoll, J., & Matthes, J. (2019) · Communications · doi:10.1515/commun-2019-2054 · Cited by 46 · see citing works
Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2021) · Asia Pacific Journal of Management · doi:10.1007/s10490-021-09797-3 · Cited by 47 · see citing works
Kachanoff, F. J., Bigman, Y., Kapsaskis, K., & Gray, K. J. (2020) · doi:10.31234/osf.io/5zr3w · Cited by 48 · see citing works
Understanding consumers' motivations to view travel live streaming: Scale development and validation
Liu, X., Zeng, Y. Z., Li, Z., & Huang, D. (2022) · Tourism Management Perspectives · doi:10.1016/j.tmp.2022.101027 · Cited by 44 · see citing works
Matthes, J., Heiss, R., & van Scharrel, H. (2023) · Computers in Human Behavior · doi:10.1016/j.chb.2022.107644 · Cited by 50 · see citing works
The Intuitive Eating Scale-3: Development and psychometric evaluation
Tylka, T. L., Maïano, C., Fuller‐Tyszkiewicz, M., Linardon, J., Burnette, C. B., Todd, J., & Swami, V. (2024) · Appetite · doi:10.1016/j.appet.2024.107407 · Cited by 44 · see citing works
Zhao, Y., Summers, R., Gathara, D., & English, M. (2024) · Journal of Global Health · doi:10.7189/jogh.14.04151 · Cited by 44 · see citing works
Koçoğlu, D., Dengiz, K. S., & Saçıkara, Z. (2020) · Journal of Advanced Nursing · doi:10.1111/jan.14349 · Cited by 44 · see citing works
A Study on Digital Leadership Scale Adaptation
Oktaysoy, O., Topçuoğlu, E., & Kaygın, E. (2022) · International Journal of Organizational Leadership · doi:10.33844/ijol.2022.60342 · Cited by 42 · see citing works
Development and validation of the Artificial Intelligence Literacy Scale for Teachers (AILST)
Ning, Y., Zhang, W., Yao, D., Fang, B., Xu, B., & Wijaya, T. T. (2025) · Education and Information Technologies · doi:10.1007/s10639-025-13347-5 · Cited by 61 · see citing works
An overview of tourism and hospitality scales: discussion and recommendations
Koç, E., & Ayyıldız, A. Y. (2021) · Journal of Hospitality and Tourism Insights · doi:10.1108/jhti-06-2021-0147 · Cited by 43 · see citing works
Janicke‐Bowles, S. H., Buckley, T. M., Rey, R. T., Wozniak, T. R., Meier, A., & Lomanowska, A. M. (2023) · Journal of Happiness Studies · doi:10.1007/s10902-023-00619-5 · Cited by 40 · see citing works
Xiao, Y., Zhang, T., & He, J. (2024) · Heliyon · doi:10.1016/j.heliyon.2024.e37238 · Cited by 52 · see citing works
RetractedGuidelines for Scale Development and Validation
Lim, W. M., Khatri, P., Shiva, A., & Dabas, V. (2026) · Journal of Consumer Behaviour · doi:10.1002/cb.70096 · Cited by 46 · see citing works
McKeever, B. W., McKeever, R., Choi, M., & Huang, S. (2023) · Journalism & Mass Communication Quarterly · doi:10.1177/10776990231161035 · Cited by 39 · see citing works
- Authors
- Carpenter, S.
- Affiliations
- Michigan State University (US)
- Corresponding author
- Carpenter, Serena
- ORCID
- Carpenter, Serena
- Venue
- Communication Methods and Measures
- Publisher
- Informa UK Limited
- Published
- 2017-11-22
- Volume
- 12
- Issue
- 1
- Pages
- 25-44
- ISSN
- 1931-2458 (ISSN-L)
- 1931-2466
- OpenAlex
- W2768349557
- Cited by
- 1,141
- References
- 86
- Citations by year
- 2026: 208 · 2025: 240 · 2024: 209 · 2023: 130 · 2022: 142 · 2021: 108 · 2020: 67 · 2019: 32 · 2018: 5
- FWCI
- 25.06
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Communication Methods and Measures (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Management Science and Operations Research › Psychometric Methodologies and Testing
- Social Sciences › Education › Health Education and Validation
- Social Sciences › Decision Sciences › Management Science and Operations Research › Business Strategies and Management Research
- Keywords
- scale development, measurement, best practices, item development, measurement reliability, measurement validity, communication research
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review