The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.
Consumer Privacy: Balancing Economic and Justice Considerations
Abstract
Consumer privacy is at the center of an ongoing debate among business leaders, privacy activists, and government officials. Although corporations face competitive pressures to collect and use personal information about their customers, many consumers find some methods of collection and use of their personal information unfair. We present a justice theory framework that illustrates how consumer privacy concerns are shaped by the perceived fairness of corporate information practices. We describe a set of global principles, fair information practices, which were developed to balance consumer privacy concerns with an organization's need to use personal information. We conclude by discussing three alternatives for implementing fair information practices with particular attention to the Internet: government regulation, industry self‐regulation, and technological solutions.
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Cites
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An integrative model of organizational trust
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The Social Psychology of Procedural Justice
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Information Privacy Concerns, Procedural Fairness, and Impersonal Trust: An Empirical Investigation
Culnan, M. J., & Armstrong, P. K. (1999) · Organization Science · doi:10.1287/orsc.10.1.104 · Cited by 1,870
Self-citationThe social control of impersonal trust
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Privacy as a Concept and a Social Issue: A Multidimensional Developmental Theory
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A Framework for Customer Relationship Management
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Cited by
Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model
Malhotra, N. K., Kim, S. S., & Agarwal, J. (2004) · Information Systems Research · doi:10.1287/isre.1040.0032 · Cited by 3,173
An Extended Privacy Calculus Model for E-Commerce Transactions
Dinev, T., & Hart, P. (2006) · Information Systems Research · doi:10.1287/isre.1060.0080 · Cited by 2,640
Information Privacy Research: an Interdisciplinary Review1
Smith, H. J., Dinev, T., & Xu, H. (2011) · MIS Quarterly · doi:10.2307/41409970 · Cited by 2,013
The role of data privacy in marketing
Martin, K. D., & Murphy, P. E. (2017) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-016-0495-4 · Cited by 902
Xu, H., Luo, X. (., Carroll, J. M., & Rosson, M. B. (2011) · Decision Support Systems · doi:10.1016/j.dss.2010.11.017 · Cited by 708
Metadata
- Authors
- Culnan, M. J., & Bies, R. J.
- Venue
- Journal of Social Issues
- Publisher
- Wiley
- Published
- 2003-04-29
- Volume
- 59
- Issue
- 2
- Pages
- 323-342
- ISSN
- 0022-4537 (ISSN-L)
- 1540-4560
- OpenAlex
- W2014699457
- Cited by
- 775
- References
- 12
- FWCI
- 56.54
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.