Cited by 540Innovative Human-Technology InteractionDesign Education and PracticeUsability and User Interface Design

Strong concepts: Intermediate-level knowledge in interaction design research

Höök, Kristina, Löwgren, Jonas·2012·ACM Transactions on Computer-Human Interaction

Abstract

Design-oriented research practices create opportunities for constructing knowledge that is more abstracted than particular instances, without aspiring to be at the scope of generalized theories. We propose an intermediate design knowledge form that we name strong concepts that has the following properties: is generative and carries a core design idea, cutting across particular use situations and even application domains; concerned with interactive behavior, not static appearance; is a design element and a part of an artifact and, at the same time, speaks of a use practice and behavior over time; and finally, resides on an abstraction level above particular instances. We present two strong concepts—social navigation and seamfulness—and discuss how they fulfil criteria we might have on knowledge, such as being contestable, defensible, and substantive. Our aim is to foster an academic culture of discursive knowledge construction of intermediate-level knowledge and of how it can be produced and assessed in design-oriented HCI research.

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Crossref · 10.1145/2362364.2362371

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Authors
Höök, K., & Löwgren, J.
Affiliations
  • KTH Royal Institute of Technology (SE)
  • Malmö University (SE)
Venue
ACM Transactions on Computer-Human Interaction
Published
2012-10
Volume
19
Issue
3
Pages
1-18
ISSN
  • 1073-0516 (ISSN-L)
  • 1557-7325
OpenAlex
W2050483420
Cited by
540
References
73
Citations by year
2026: 64 · 2025: 53 · 2024: 56 · 2023: 45 · 2022: 33 · 2021: 54 · 2020: 41 · 2019: 42 · 2018: 35 · 2017: 35 · 2016: 27 · 2015: 24 · 2014: 24 · 2013: 6
FWCI
31.80
Type
journal article
Language
en
Open access
closed
Locations
ACM Transactions on Computer-Human Interaction (publishedVersion)
Topics
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
  • Physical Sciences › Engineering › Mechanical Engineering › Design Education and Practice
  • Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
Keywords
design knowledge, design-oriented research, social navigation, interactive behavior, design elements, knowledge construction, design theory

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