Student or educator? Sign up with your school email and get 6 months of Pro free.
CoChat
Sign Up
Cited by 848

The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.

The Dark (Patterns) Side of UX Design

Open access
Gray, Colin M., Kou, Yubo, Battles, Bryan, Hoggatt, Joseph, Toombs, Austin L.·2018·Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
DOI 10.1145/3173574.3174108
Open this paper in CoChat — free account

Abstract

Interest in critical scholarship that engages with the complexity of user experience (UX) practice is rapidly expanding, yet the vocabulary for describing and assessing criticality in practice is currently lacking. In this paper, we outline and explore the limits of a specific ethical phenomenon known as "dark patterns," where user value is supplanted in favor of shareholder value. We assembled a corpus of examples of practitioner-identified dark patterns and performed a content analysis to determine the ethical concerns contained in these examples. This analysis revealed a wide range of ethical issues raised by practitioners that were frequently conflated under the umbrella term of dark patterns, while also underscoring a shared concern that UX designers could easily become complicit in manipulative or unreasonably persuasive practices. We conclude with implications for the education and practice of UX designers, and a proposal for broadening research on the ethics of user experience.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1145/3173574.3174108

Cites

7 of 7 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 7 references

Research works printed but not linked: 55

  1. 10.1007/s10676-006-9129-8 · DOI
  2. 10.1145/1147261.1147281 · DOI
  3. 10.1145/2470654.2466451 · DOI · Paper page
  4. Jeffrey Bardzell and Shaowen Bardzell. 2015. Humanistic HCI. Vol. 8. Morgan Claypool Publishers. 1--185 pages. · DOI
  5. 10.1145/2556288.2557137 · DOI
  6. 10.1145/2317956.2318001 · DOI
  7. 10.1145/301353.301410 · DOI
  8. 10.1145/2207676.2208560 · DOI · Paper page
  9. 10.1145/3064663.3064667 · DOI
  10. 10.1145/1541948.1541957 · DOI
  11. 10.1145/2901790.2901861 · DOI · Paper page
  12. 10.5555/2613526 · doi:10.5555/2613526
  13. 10.1145/1978942.1979099 · DOI
  14. 10.1145/2598510.2598588 · DOI
  15. 10.1162/07479360152103796 · DOI
  16. Mary Flanagan and Helen Nissanbaum. 2014. Values at play in digital games. · doi:10.5555/2635976
  17. 10.5555/640634 · doi:10.5555/640634
  18. Christopher Frauenberger, Marjo Rauhala, and Geraldine Fitzpatrick. 2016. In-Action Ethics. Interacting with Computers 29, 2 (2016), 220--236.
  19. 10.5555/772072.772147 · doi:10.5555/772072.772147
  20. Barney G. Glaser and Anselm L. Strauss. 1967. The Discovery of Grounded Theory: Strategies for Qualitative Research. Vol. 1. 271 pages.
  21. 10.1145/2858036.2858410 · DOI
  22. 10.1007/s11423-016-9478-x · DOI
  23. 10.1145/3064857.3079110 · DOI
  24. 10.1145/2598510.2598541 · DOI
  25. 10.1145/2851581.2892578 · DOI
  26. 10.1016/j.intcom.2011.03.005 · DOI · Paper page
  27. Andrew Koenig. 1995. Patterns and antipatterns. Journal of Object-Oriented Programming 8, 1 (1995), 46--48.
  28. 10.1145/2559206.2559231 · DOI
  29. 10.1145/2556288.2557111 · DOI
  30. 10.1145/2807442.2807482 · DOI
  31. 10.1016/j.chb.2014.10.048 · DOI
  32. 10.1145/1518701.1518875 · DOI · Paper page
  33. Peter Lloyd. 2009. Ethical imagination and design. In Design Studies, Janet McDonnell and Peter Lloyd (Eds.). Vol. 30. CRC Press, Boca Raton, FL, 154--168.
  34. 10.1007/978-3-540-68504-3_30 · DOI
  35. 10.1023/A:1012576631990 · DOI
  36. Tara Mullaney and Erik Stolterman. 2014. Why 'design research practice' is not design as we know it. Design Research Society (2014). http://www.drs2014.org/media/654248/0266-file1.pdf
  37. 10.1145/2702123.2702481 · DOI
  38. 10.5555/2826079 · doi:10.5555/2826079
  39. 10.5555/576915 · doi:10.5555/576915
  40. 10.1145/2702123.2702438 · DOI · Paper page
  41. 10.5555/1986822.1986842 · doi:10.5555/1986822.1986842
  42. 10.1145/1094562.1094569 · DOI · Paper page
  43. 10.1145/1125451.1125762 · DOI
  44. 10.1093/iwc/iww002 · DOI
  45. 10.1145/2531602.2531625 · DOI
  46. Erik Stolterman. 2008. The nature of design practice and implications for interaction design research. International Journal of Design 2, 1 (2008), 55--65.
  47. Erik Stolterman and Harold G Nelson. 2012. The Design Way. MIT Press, Cambridge, MA.
  48. 10.18260/1-2--22266 · DOI
  49. 10.1007/s11948-011-9343-6 · DOI · Paper page
  50. 10.1007/s11948-013-9498-4 · DOI
  51. 10.1177/0162243905285847 · DOI · Paper page
  52. 10.1145/2470654.2466255 · DOI
  53. 10.1145/2851581.2886436 · DOI
  54. 10.1145/2851581.2856498 · DOI
  55. 10.1145/3012934 · DOI

Cited by

Metadata

Authors
Gray, C. M., Kou, Y., Battles, B., Hoggatt, J., & Toombs, A. L.
Venue
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
Publisher
ACM
Published
2018-04-21
Pages
1-14
DOI
10.1145/3173574.3174108
OpenAlex
W2795529671
Cited by
848
References
7
FWCI
33.85
Type
conference paper
Language
en
Open access
bronze
Licence
www.acm.org/publications/policies/copyright_policy#Background (vor, 365 d)
Funders
National Science Foundation (1657310)

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.