The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
Market Orientation and the Learning Organization
Abstract
Effective organizations are configurations of management practices that facilitate the development of the knowledge that becomes the basis for competitive advantage. A market orientation, complemented by an entrepreneurial drive, provides the cultural foundation for organizational learning. However, as important as market orientation and entrepreneurship are, they must be complemented by an appropriate climate to produce a “learning organization.” The authors describe the processes through which organizations develop and use new knowledge to improve performance. They propose a set of organizational elements that comprise the learning organization and conclude with recommendations for research to contribute to the understanding of learning organizations.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Firm Resources and Sustained Competitive Advantage
Barney, J. (1991) · Journal of Management · doi:10.1177/014920639101700108 · Cited by 48,334
Exploration and Exploitation in Organizational Learning
March, J. G. (1991) · Organization Science · doi:10.1287/orsc.2.1.71 · Cited by 21,942
Organizational Learning: A Theory of Action Perspective
Argyris, C., & Schön, D. A. (1997) · Reis · doi:10.2307/40183951 · Cited by 11,113
Organizational learning: The contributing processes and the literatures
Huber, G. P. (1991) · Organization Science · doi:10.1287/orsc.2.1.88 · Cited by 8,072
Core capabilities and core rigidities: A paradox in managing new product development
Leonard-Barton, D. (1992) · Strategic Management Journal · doi:10.1002/smj.4250131009 · Cited by 6,477
Cited by
Evolving to a New Dominant Logic for Marketing
Vargo, S. L., & Lusch, R. F. (2004) · Journal of Marketing · doi:10.1509/jmkg.68.1.1.24036 · Cited by 14,779
Hurley, R. F., & Hult, G. T. M. (1998) · Journal of Marketing · doi:10.1177/002224299806200303 · Cited by 3,971
Innovativeness: Its antecedents and impact on business performance
Hult, G. T. M., Hurley, R. F., & Knight, G. A. (2004) · Industrial Marketing Management · doi:10.1016/j.indmarman.2003.08.015 · Cited by 2,053
Frambach, R. T., & Schillewaert, N. (2002) · Journal of Business Research · doi:10.1016/s0148-2963(00)00152-1 · Cited by 1,270
Hughes, M., & Morgan, R. E. (2007) · Industrial Marketing Management · doi:10.1016/j.indmarman.2006.04.003 · Cited by 1,147
Atuahene-Gima, K., & Ko, A. (2001) · Organization Science · doi:10.1287/orsc.12.1.54.10121 · Cited by 1,008
The Role of Relational Information Processes and Technology Use in Customer Relationship Management
Jayachandran, S., Sharma, S., Kaufman, P., & Raman, P. (2005) · Journal of Marketing · doi:10.1509/jmkg.2005.69.4.177 · Cited by 966
Organizational learning capability: A proposal of measurement
Jerez-Gómez, P., Céspedes-Lorente, J., & Valle-Cabrera, R. (2005) · Journal of Business Research · doi:10.1016/j.jbusres.2003.11.002 · Cited by 765
Rhee, J., Park, T., & Lee, D. H. (2010) · Technovation · doi:10.1016/j.technovation.2009.04.008 · Cited by 710
The performance impact of marketing resources
Hooley, G. J., Greenley, G. E., Cadogan, J. W., & Fahy, J. (2005) · Journal of Business Research · doi:10.1016/s0148-2963(03)00109-7 · Cited by 709
Siguaw, J. A., Simpson, P. M., & Enz, C. A. (2006) · Journal of Product Innovation Management · doi:10.1111/j.1540-5885.2006.00224.x · Cited by 544
Sustainability of nonprofit organizations: An empirical investigation
Weerawardena, J., McDonald, R. E., & Mort, G. S. (2010) · Journal of World Business · doi:10.1016/j.jwb.2009.08.004 · Cited by 438
Market-oriented sustainability: A conceptual framework and propositions
Crittenden, V. L., Crittenden, W. F., Ferrell, L. K., Ferrell, O. C., & Pinney, C. C. (2011) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-010-0217-2 · Cited by 409
The quest for citations: Drivers of article impact
Stremersch, S., Verniers, I., & Verhoef, P. C. (2007) · Journal of Marketing · doi:10.1509/jmkg.71.3.171 · Cited by 400
Paschen, J., Wilson, M., & Ferreira, J. J. (2020) · Business Horizons · doi:10.1016/j.bushor.2020.01.003 · Cited by 410
The adoption of information technology in the sales force
Schillewaert, N., Ahearne, M. J., Frambach, R. T., & Moenaert, R. K. (2005) · Industrial Marketing Management · doi:10.1016/j.indmarman.2004.09.013 · Cited by 362
Choudhary, A. I., Akhtar, S. A., & Zaheer, A. (2013) · Journal of Business Ethics · doi:10.1007/s10551-012-1470-8 · Cited by 327
Organizational Learning: Diverging Communities of Practice?
Easterby-Smith, M., Snell, R., & Gherardi, S. (1998) · Management Learning · doi:10.1177/1350507698293001 · Cited by 302
Yang, K., & Pandey, S. K. (2011) · Public Administration Review · doi:10.1111/j.1540-6210.2011.02417.x · Cited by 300
A Dynamic Collaboration Capability as a Source of Competitive Advantage
Allred, C. R., Fawcett, S. E., Wallin, C., & Magnan, G. M. (2011) · Decision Sciences · doi:10.1111/j.1540-5915.2010.00304.x · Cited by 295
Organizational Learning, Innovation and Internationalization: A Complex System Model
Chiva, R., Ghauri, P., & Alegre, J. (2014) · British Journal of Management · doi:10.1111/1467-8551.12026 · Cited by 291
Tokarczyk, J., Hansen, E., Green, M., & Down, J. (2007) · Family Business Review · doi:10.1111/j.1741-6248.2007.00081.x · Cited by 279
Becker, J. U., Greve, G., & Albers, S. (2009) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2009.03.006 · Cited by 273
Shashi, Centobelli, P., Cerchione, R., & Ertz, M. (2020) · Industrial Marketing Management · doi:10.1016/j.indmarman.2020.07.011 · Cited by 210
Rahman, M. S., Bag, S., Hossain, M. A., Abdel Fattah, F. A. M., Gani, M. O., & Rana, N. P. (2023) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2023.103273 · Cited by 170
Beyond products: new strategic imperatives for developing competencies in dynamic environments
Fowler, S. W., King, A. W., Marsh, S. J., & Victor, B. (2000) · Journal of Engineering and Technology Management · doi:10.1016/s0923-4748(00)00029-1 · Cited by 127
Effective sense-and-respond strategies: Mediating roles of exploratory and exploitative innovation
Ngo, L. V., Bucic, T., Sinha, A., & Lu, V. N. (2019) · Journal of Business Research · doi:10.1016/j.jbusres.2017.10.050 · Cited by 111
Eng, T.-Y., & Quaia, G. (2009) · Industrial Marketing Management · doi:10.1016/j.indmarman.2008.01.003 · Cited by 82
Mollah, M. A., Choi, J.-H., Hwang, S.-J., & Shin, J.-K. (2023) · Sustainability · doi:10.3390/su15107875 · Cited by 79
Alnamrouti, A., Rjoub, H., & Ozgit, H. (2022) · Sustainability · doi:10.3390/su14127327 · Cited by 62
How customer knowledge dissemination links to KAM
Salojärvi, H., Saarenketo, S., & Puumalainen, K. (2013) · Journal of Business & Industrial Marketing · doi:10.1108/08858621311330236 · Cited by 28
Majeed, M., Tijani, A., Ofori, K. S., Abubakari, A., & Ampong, G. O. A. (2025) · Cogent Social Sciences · doi:10.1080/23311886.2025.2457230 · Cited by 3
Metadata
- Authors
- Slater, S. F., & Narver, J. C.
- Venue
- Journal of Marketing
- Publisher
- SAGE Publications
- Published
- 1995-07
- Volume
- 59
- Issue
- 3
- Pages
- 63-74
- ISSN
- 0022-2429 (ISSN-L)
- 1547-7185
- OpenAlex
- W2073737521
- Cited by
- 4,366
- References
- 5
- FWCI
- 60.46
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.