The DOI matches its Crossref record; 11 of the 11 references it cites were found in a registry or an index.
Analyzing the Commitment-Loyalty Link in Service Contexts
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Citations
Cites
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Cited by
Hennig-Thurau, T., Gwinner, K. P., & Gremler, D. D. (2002) · Journal of Service Research · doi:10.1177/1094670502004003006 · Cited by 2,301
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The Process of Customer Engagement: A Conceptual Framework
Bowden, J. L.-H. (2009) · Journal of Marketing Theory and Practice · doi:10.2753/mtp1069-6679170105 · Cited by 1,365
A Three-Component Model of Customer to Service Providers
Bansal, H. S., Irving, P. G., & Taylor, S. F. (2004) · Journal of the Academy of Marketing Science · doi:10.1177/0092070304263332 · Cited by 934
Identifying key factors affecting consumer purchase behavior in an online shopping context
Park, C., & Kim, Y. (2003) · International Journal of Retail & Distribution Management · doi:10.1108/09590550310457818 · Cited by 914
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Harris, L. C., & Ezeh, C. (2008) · European Journal of Marketing · doi:10.1108/03090560810852995 · Cited by 361
Perceptual determinants of nonprofit giving behavior
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Loyalty, perceived value and relationship quality in healthcare services
Moliner, M. A. (2009) · Journal of Service Management · doi:10.1108/09564230910936869 · Cited by 227
Donor Trust and Relationship Commitment in the U.K. Charity Sector: The Impact on Behavior
Sargeant, A., & Lee, S. (2004) · Nonprofit and Voluntary Sector Quarterly · doi:10.1177/0899764004263321 · Cited by 206
Customer satisfaction and loyalty in Malaysian Islamic banks:a PAKSERV investigation
Kashif, M., Wan Shukran, S. S., Rehman, M. A., & Sarifuddin, S. (2015) · International Journal of Bank Marketing · doi:10.1108/ijbm-08-2013-0084 · Cited by 137
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Building customer equity through trust in social networking sites: A perspective from Thai consumers
Kananukul, C., Jung, S., & Watchravesringkan, K. (2015) · Journal of Research in Interactive Marketing · doi:10.1108/jrim-03-2014-0019 · Cited by 42
University of Electronic Science and Technology of China, Ziaullah, M., Feng, Y., Akhter, S. N., Khan, M. F., & University of Electronic Science and Technology of China (2014) · Journal of Competitiveness · doi:10.7441/joc.2014.04.01 · Cited by 22
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Understanding the Role of Brand Salience in Brand Choice Decisions in the Charity Sector
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Metadata
- Authors
- Pritchard, M. P., Havitz, M. E., & Howard, D. R.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 1999-07-01
- Volume
- 27
- Issue
- 3
- Pages
- 333-348
- ISSN
- 0092-0703 (ISSN-L)
- OpenAlex
- W2047361420
- Cited by
- 987
- References
- 11
- FWCI
- 24.05
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
