The DOI matches its Crossref record; 41 of the 41 references it cites were found in a registry or an index.
A Restatement of the Satisfaction-Performance Hypothesis
Abstract
This article reviews recent evidence in support of Organ's (1977) argument that satisfaction more generally correlates with organizational prosocial or citizenship-type behaviors than with traditional productivity or in-role performance. An attempt is then made to interpret just what it is in satisfaction measures that provides this correlation, leading to the suggestion that fairness cognitions comprise the major factor. Implications of this interpretation for theory, research, and management practice are offered.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Exchange and Power in Social Life
Blau, P. M. (2017) · doi:10.4324/9780203792643 · Cited by 15,923
Exchange and Power in Social Life.
Bierstedt, R., & Blau, P. M. (1965) · American Sociological Review · doi:10.2307/2091154 · Cited by 13,624
The Social Psychology of Organizations.
Hackman, J. R., Katz, D., & Kahn, R. L. (1979) · Administrative Science Quarterly · doi:10.2307/2989929 · Cited by 12,235
Handbook of Industrial and Organizational Psychology.
Hammer, T. H., Anderson, J., Gurdon, M., Jick, T., Petit, A., Stern, R., Schwartz, H., Vardi, Y., & Dunnette, M. D. (1977) · Administrative Science Quarterly · doi:10.2307/2391755 · Cited by 11,945
Adams, J. S. (1965) · Advances in Experimental Social Psychology · doi:10.1016/s0065-2601(08)60108-2 · Cited by 10,818
(1964) · Medical Entomology and Zoology · Cited by 10,439
Feeling and thinking: Preferences need no inferences.
Zajonc, R. B. (1980) · American Psychologist · doi:10.1037/0003-066x.35.2.151 · Cited by 8,094
The nature and causes of job satisfaction
Locke, E. A. (1976) · Medical Entomology and Zoology · Cited by 6,819
Herzberg, F., Mausner, B., & Snyderman, B. B. (2017) · Routledge eBooks · doi:10.4324/9781315124827 · Cited by 5,559
Negative affectivity: the disposition to experience aversive emotional states
Watson, D., & Clark, L. A. (1984) · Psychological Bulletin · doi:10.1037/0033-2909.96.3.465 · Cited by 4,636
Cited by
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990) · The Leadership Quarterly · doi:10.1016/1048-9843(90)90009-7 · Cited by 5,628
The job satisfaction–job performance relationship: A qualitative and quantitative review.
Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001) · Psychological Bulletin · doi:10.1037/0033-2909.127.3.376 · Cited by 4,760
Moorman, R. H. (1991) · Journal of Applied Psychology · doi:10.1037//0021-9010.76.6.845 · Cited by 3,422
Organizational Behavior: Affect in the Workplace
Brief, A. P., & Weiss, H. M. (2002) · Annual Review of Psychology · doi:10.1146/annurev.psych.53.100901.135156 · Cited by 1,797
George, J. M., & Brief, A. P. (1992) · Psychological Bulletin · doi:10.1037//0033-2909.112.2.310 · Cited by 1,609
Metadata
- Authors
- Organ, D. W.
- Venue
- Journal of Management
- Publisher
- SAGE Publications
- Published
- 1988-12
- Volume
- 14
- Issue
- 4
- Pages
- 547-557
- ISSN
- 0149-2063 (ISSN-L)
- 1557-1211
- OpenAlex
- W2026327371
- Cited by
- 579
- References
- 41
- FWCI
- 7.27
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: A Restatement of the Satisfaction-Performance Hypothesis. https://app.cochat.ai/papers/10.1177/014920638801400405
- The paper
- Organ, D. W. (1988). A Restatement of the Satisfaction-Performance Hypothesis. Journal of Management. https://doi.org/10.1177/014920638801400405
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.