Cited by 8,815Technology Adoption and User BehaviourInformation Systems Theories and ImplementationGender and Technology in Education

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Understanding Information Technology Usage: A Test of Competing Models

Taylor, Shirley, Todd, Peter A.·1995·Information Systems Research

DOI 10.1287/isre.6.2.144

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Abstract

The Technology Acceptance Model and two variations of the Theory of Planned Behavior were compared to assess which model best helps to understand usage of information technology. The models were compared using student data collected from 786 potential users of a computer resource center. Behavior data was based on monitoring 3,780 visits to the resource center over a 12-week period. Weighted least squares estimation revealed that all three models performed well in terms of fit and were roughly equivalent in terms of their ability to explain behavior. Decomposing the belief structures in the Theory of Planned Behavior provided a moderate increase in the explanation of behavioral intention. Overall, the results indicate that the decomposed Theory of Planned Behavior provides a fuller understanding of behavioral intention by focusing on the factors that are likely to influence systems use through the application of both design and implementation strategies.

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Authors: Taylor, S., & Todd, P. A.
Affiliations: Queen's University (CA)
Venue: Information Systems Research
Publisher: Institute for Operations Research and the Management Sciences (INFORMS)
Published: 1995-06
Volume: 6
Issue: 2
Pages: 144-176
ISSN: 1047-7047 (ISSN-L)
1526-5536
DOI: 10.1287/isre.6.2.144
OpenAlex: W1987198869
Cited by: 8,815
References: 52
Citations by year: 2026: 226 · 2025: 285 · 2024: 376 · 2023: 421 · 2022: 485 · 2021: 558 · 2020: 448 · 2019: 422 · 2018: 428 · 2017: 357 · 2016: 384 · 2015: 481 · 2014: 453 · 2013: 487 · 2012: 410
FWCI: 53.52
Type: journal article
Language: en
Open access: closed
Locations: Information Systems Research (publishedVersion)
Topics: Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Social Sciences › Business, Management and Accounting › Management Information Systems › Information Systems Theories and Implementation
Social Sciences › Gender Studies › Gender and Technology in Education
Keywords: information technology use, technology acceptance model, theory of planned behavior, behavioral intention, student users, belief structures, model comparison

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Understanding Information Technology Usage: A Test of Competing Models

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