The DOI matches its Crossref record; 42 of the 42 references it cites were found in a registry or an index.
The Ability of Psychological Flexibility and Job Control to Predict Learning, Job Performance, and Mental Health
Abstract
Summary This longitudinal study tested the degree to which an individual characteristic, psychological flexibility, and a work organization variable, job control, predicted ability to learn new skills at work, job performance, and mental health, amongst call center workers in the United Kingdom (N = 448). As hypothesized, results indicated that job control, psychological flexibility, and the synergistic interaction between the two, predicted people's ability to learn a new computer software program, as well as their mental health and job performance, which was objectively measured. Discussion focuses on the implications of these, and previous findings, for organizational behavior.
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“These concurrent, predictive and discriminant validity findings for the AAQ-II closely reflect those that were found for the AAQ-I (e.g., Hayes et al., 2004; Bond & Flaxman, 2006).”
From Preliminary Psychometric Properties of the Acceptance and Action Questionnaire–II: A Revised Measure of Psychological Inflexibility and Experiential Avoidance (2011) · cites this paper as Bond & Flaxman, 2006
In the citing paper
“Although previous studies have found an indirect effect of mindfulness [29] or psychological flexibility [12, 75], to our knowledge, this is the first study to show a significant improvement in psychological distress of NHS staff through an improvement of values (specifically there was an influence on values obstruction facet).”
From A workplace Acceptance and Commitment Therapy (ACT) intervention for improving healthcare staff psychological distress: A randomised controlled trial (2022) · cites this paper as [75]
In the citing paper
“Psychological flexibility has shown to be associated with higher life satisfaction, emotional well-being, job performance, and job satisfaction [28–31].”
In the citing paper
“research suggests that stress management interventions based on the acceptance and commitment therapy (ACT) have a positive impact on employees’ psychological health, well-being, and stress management skills [12-19].”
From Feasibility of a personal health technology-based psychological intervention for men with stress and mood problems: Randomized controlled pilot trial (2013) · cites this paper as [16]
In the citing paper
“ACT-based interventions have been found effective in reducing work stress and increasing work performance and the ability to innovate [14-17].”
From Mobile Mental Wellness Training for Stress Management: Feasibility and Design Implications Based on a One-Month Field Study (2013) · cites this paper as [16]
Citations
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Items 201–222 of 222
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Jennings, P. A., Álamos, P., Baelen, R. N., Jeon, L., & Nicholas-Hoff, P. Y. (2024) · doi:10.31234/osf.io/ea284
Personal Resources, Emergency Remote Teaching, Burnout and Workaholism among Teachers
SOAVE, L. S., de Freitas, C. P. P., & Martins, L. F. (2024) · Paidéia (Ribeirão Preto) · doi:10.1590/1982-4327e3438
Coaching Generation Z: Necessity, challenges and opportunities
Hulbert‐Williams, L., Wilkinson, D., & Hulbert-Williams, N. (2024) · The Coaching Psychologist · doi:10.53841/bpstcp.2024.20.2.74
Tozawa, A., & Tsuchiya, M. (2025) · Environmental and Occupational Health Practice · doi:10.1539/eohp.2024-0015-fs
Assessment and Intervention in Primary Care Behavioral Health
Robinson, P. J., & Reiter, J. T. (2025) · Springer eBooks · doi:10.1007/978-3-031-72150-2_9
The Impact of Acceptance and Job Control on Mental Health, Job Satisfaction, and Work Performance
Sharma, J., & Joshi, P. (2025) · International Journal of Advanced Research in Science Communication and Technology · doi:10.48175/ijarsct-25226
Key Topics in Mind-Body Wellness, Part 2
Henney, S. M., & Hackett, J. D. (2025) · Springer eBooks · doi:10.1007/978-3-031-91611-3_8
Öğretmenlerin Konfor Alanı Yönelimleri ve İş Performansları Üzerine Kesitsel Bir Araştırma
Mehmet, U. Z. U. N., & Köse, A. (2025) · İnönü Üniversitesi Eğitim Fakültesi Dergisi · doi:10.17679/inuefd.1672919
Wang, Z., Chen, F., & Cao, J. (2025) · Leadership & Organization Development Journal · doi:10.1108/lodj-05-2024-0340
An Empirical Investigation of Self: Bridging the Gap betweenACT, Mindfulness and RFT
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Jacobs, C., Gerber, C., van Lill, X., & van Lill, R. (2025) · Journal of Psychology in Africa · doi:10.32604/jpa.2025.067167
ÖZÇELİK, Z., & GAYIR, G. B. (2025) · Psychology Health & Medicine · doi:10.1080/13548506.2025.2604270
“Numerous studies indicate that PF predicts positive outcomes in both work and mental health contexts, mitigating the negative effects of stress, anxiety, and depression (Bond & Flaxman, 2006; Bond et al., 2008; Hayes et al., 1999, 2004; Wang et al., 2023).”
Psikolojik Esneklik: Belirsizlikte Performansı Sürdürmek
Kılçaslan, S. (2026) · Özgür Yayınları eBooks · doi:10.58830/ozgur.pub1270.c5179
Dhaheri, M. H. A., O’Mahony, B., & Abdallah, S. (2026) · Management Research Review · doi:10.1108/mrr-12-2024-0932
Tsuchiya, M., & Tozawa, A. (2024) · OSF Preprints (OSF Preprints)
Guida, S., Minutola, C., & Presti, G. (2026) · Frontiers in Psychology · doi:10.3389/fpsyg.2026.1918803
“Bond and Flaxman (2006) demonstrated that PF interacted with job control in predicting learning, job performance, and mental health among call center workers: psychologically flexible workers were better able to convert available organizational resources into health and performance gains, while the…”
(2010) · Redalyc (Universidad Autónoma del Estado de México) · Cited by 542
(2010) · Research Online (University of Wollongong) · Cited by 143
(2010) · Redalyc (Universidad Autónoma del Estado de México) · Cited by 22
Metadata
- Authors
- Bond, F. W., & Flaxman, P. E.
- Affiliations
- University of London (GB)
- Venue
- Journal of Organizational Behavior Management
- Publisher
- Informa UK Limited
- Published
- 2006-11-07
- Volume
- 26
- Issue
- 1-2
- Pages
- 113-130
- ISSN
- 0160-8061 (ISSN-L)
- 1540-8604
- OpenAlex
- W2116261668
- Cited by
- 221
- References
- 42
- Citations by year
- 2026: 4 · 2025: 18 · 2024: 16 · 2023: 15 · 2022: 22 · 2021: 11 · 2020: 12 · 2019: 11 · 2018: 11 · 2017: 11 · 2016: 11 · 2015: 11 · 2014: 13 · 2013: 9 · 2012: 10
- FWCI
- 6.35
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Organizational Behavior Management (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Psychology › Clinical Psychology › Mindfulness and Compassion Interventions
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Workplace Health and Well-being
- Keywords
- psychological flexibility, job control, employee performance, mental health, workplace learning, call center employees, software training, work organization, individual differences, interaction effects
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