The DOI matches its Crossref record; 308 of the 310 references it cites were found in a registry or an index.
Enterprise Resource Planning (ERP): a review of the literature
Abstract
This article is a review of work published in various journals on the topics of Enterprise Resource Planning (ERP) between January 2000 and May 2006. A total of 313 articles from 79 journals are reviewed. The article intends to serve three goals. First, it will be useful to researchers who are interested in understanding what kinds of questions have been addressed in the area of ERP. Second, the article will be a useful resource for searching for research topics. Third, it will serve as a comprehensive bibliography of the articles published during the period. The literature is analysed under six major themes and nine sub-themes.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Review of literature conducted by Moon [22] and Addo-Tenkorang and Helo [1] mention that one of the most cited critical success factors in the implementation of ERP systems is user participation and involvement.”
From Enterprise Resource Planning (ERP) System Implementation: A Case for User Participation (2013) · cites this paper as Moon [22]
Citations
Cites
1 retracted
Hunton, J. E., McEwen, R. A., & Wier, B. (2002) · Journal of Information Systems · doi:10.2308/jis.2002.16.1.31 · Cited by 94
RetractedEnterprise resource planning: Implementation procedures and critical success factors
Umble, E. J., Haft, R. R., & Umble, M. M. (2003) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00547-7 · Cited by 1,607
Critical factors for successful implementation of enterprise systems
Nah, F. F., Lau, J. L., & Kuang, J. (2001) · Business Process Management Journal · doi:10.1108/14637150110392782 · Cited by 1,393
The critical success factors for ERP implementation: an organizational fit perspective
Hong, K.-K., & Kim, Y. (2002) · Information & Management · doi:10.1016/s0378-7206(01)00134-3 · Cited by 1,194
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Robey, D., Ross, J. W., & Boudreau, M.-C. (2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045713 · Cited by 1,023
Enterprise resource planning: A taxonomy of critical factors
Al‐Mashari, M., Al‐Mudimigh, A. S., & Zairi, M. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00554-4 · Cited by 974
An extension of the technology acceptance model in an ERP implementation environment
Amoako-Gyampah, K., & Salam, A. F. (2004) · Information & Management · doi:10.1016/j.im.2003.08.010 · Cited by 922
Investment in Enterprise Resource Planning: Business Impact and Productivity Measures
Hitt, L. M., Wu, D. J., & Zhou, X. (2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045716 · Cited by 877 · cited 1×
“The companies which have implemented ERP systems and are relatively satisfied with their operations are now considering the extension of the functionalities provided by the original ERP systems.”
BackgroundLearning from adopters' experiences with ERP: problems encountered and success achieved
Markus, M. L., Axline, S., Petrie, D., & Tanis, C. (2000) · Journal of Information Technology · doi:10.1080/02683960010008944 · Cited by 748
Akkermans, H., & van Helden, K. (2002) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000418 · Cited by 743
Flagged first, then by citations
2 of the 310 references couldn’t be matched to a known paper.
Cited by
Sorted by citations
Items 201–300 of 328
Empirical Study of key success factors in IS ProjectsPreprint
Zouaghi, I., & Laghouag, A. A. (2011) · RePEc: Research Papers in Economics · Cited by 3
Mello, V. (2019) · Unisa Institutional Repository (University of South Africa) · Cited by 3
Enterprise systems and organisational agility: developing and exploring a causal model
Trinh, P. T. (2012) · RMIT Research Repository (RMIT University Library) · doi:10.25439/rmt.27586401 · Cited by 3
Nguyễn, T. T., & Trương, T. T. (2023) · TẠP CHÍ KHOA HỌC TRƯỜNG ĐẠI HỌC QUỐC TẾ HỒNG BÀNG · doi:10.59294/hiujs.vol.4.2023.384 · Cited by 3
Contreras, R. E. R., Merino, A., Zamarreño, J. M., Vilas, C., & Tadeo, F. (2024) · Revista Iberoamericana de Automática e Informática Industrial RIAI · doi:10.4995/riai.2024.20881 · Cited by 2
Assessment of the Impact of Digitalisation on Improvement of Downstream Supply Chain Performance
Shah, S. R., & Kaphantengo, T. (2025) · WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS · doi:10.37394/23207.2025.22.45 · Cited by 2
Optimizing The Implementation Of Enterprise Resource Planning (ERP) In Company Financial Management
Hasanudin, H. (2024) · Jurnal Ekonomi Akuntansi dan manajemen Indonesia · doi:10.58471/jeami.v2i02.555 · Cited by 2
AIS Quality and Effectiveness of the Decision Making Process in the use of the ERPS
Weli (2013) · Research Journal of Finance and Accounting · Cited by 2
Principles of Concurrent E-Learning Design
Strand, K. A., Staupe, A., & Hjeltnes, T. A. (2013) · IGI Global eBooks · doi:10.4018/978-1-4666-2193-0.ch004 · Cited by 2
Spreadsheets to teach the (RP,Q) model in an inventory management course
Zuluaga, C., & Carlos, A. (2013) · Cited by 2
Impact of the Modularity of ERPs on the Information Systems Disintegration
Samara, T. (2016) · International Journal of Strategic Information Technology and Applications · doi:10.4018/ijsita.2016010104 · Cited by 2
Agile Software Engineering Practices and ERP: Is a Sprint too Fast for ERP Implementation.
Kraljić, A., & Kraljić, T. (2017) · Cited by 2
Evaluasi Kualitas Informasi Sistem ERP Studi Kasus pada PT XYZ
Djahidin, D. Y. (2018) · Jurnal Ilmiah FIFO · doi:10.22441/fifo.2018.v10i1.006 · Cited by 2
Governance for a Multinational ERP Program in a Decentralized Organization
Kiselev, C., & Langenegger, P. (2021) · Management for professionals · doi:10.1007/978-3-030-80003-1_21 · Cited by 2
Lessa, L., & Yigletu, E. T. (2022) · Advances in e-business research series · doi:10.4018/978-1-6684-5235-6.ch007 · Cited by 2
Made in China: ERP Post-Implementation Performance in the Chinese Manufacturing Industry
Aoun, C., Vatanasakdakul, S., & Yu, C. (2009) · Journal of the Association for Information Systems · Cited by 2
The Application Research of ERP in Enterprise Information Management
Liu, P., Wang, J., & Han, X. (2015) · Applied Mechanics and Materials · doi:10.4028/www.scientific.net/amm.713-715.2356 · Cited by 2
Contents of an ERP course: concepts and hands-on
Lane, P. L. (2009) · International Journal of Management and Enterprise Development · doi:10.1504/ijmed.2009.026082 · Cited by 2
Gamification of enterprise systems - A synthesis of mechanical, dynamics, and risksPreprint
Schmidt-Kraepelin, M., Lins, S., Thiebes, S., & Sunyaev, A. (2016) · arXiv (Cornell University) · Cited by 2
Plataforma tecnológica para el seguimiento de transporte logístico de alimentos en la cadena de frío
Tucto, J. R., & Talexio, N. C. (2020) · Universidad Peruana de Ciencias Aplicadas (UPC) · doi:10.19083/tesis/653134 · Cited by 2
Gärtner, B., Duller, C., & Stadler, A. (2022) · Springer eBooks · doi:10.1007/978-3-658-35169-4_7 · Cited by 1
A state-of-the-art review on implementation of ERP in the educational sector
Nishanth, N., Satish, G. J., Gaitonde, V. N., Kulkarni, V. N., & Kotturshettar, B. B. (2023) · AIP conference proceedings · doi:10.1063/5.0159070 · Cited by 1
Belghith, M., & Bouajaja, S. (2024) · Annales Pharmaceutiques Françaises · doi:10.1016/j.pharma.2024.02.007 · Cited by 1
Strategy for implementing ERP systems at medium-sized enterprises
Ibragimov, A. (2024) · Theoretical economics · doi:10.52957/2221-3260-2024-6-115-126 · Cited by 1
Podstawowe struktury systemu wspomagania decyzji dla centrum dystrybucji
Sitek, P., & Wikarek, J. (2010) · Logistyka · Cited by 1
Living with ERP: A Sand Clock Model of End User Problems
Urus, S. T., Molla, A., & Teoh, S. Y. (2011) · RMIT Research Repository (RMIT University Library) · Cited by 1
Seetharaman, P., & Sajjad, A. A. (2012) · Journal of Cases on Information Technology · doi:10.4018/jcit.2012070104 · Cited by 1
Coping with Requirements Uncertainty -- A Case Study of an Enterprise-Wide Record Management System
Michalik, B., Keutel, M., & Mellis, W. (2014) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2014.498 · Cited by 1
ERP Post-implementation Adoption Success Dynamics
Akabawi, M. S. (2011) · IGI Global eBooks · doi:10.4018/978-1-60960-048-8.ch007 · Cited by 1
Impact of the Interoperability of ERPs on Information Systems Disintegration
Samara, T. (2016) · International Journal of Strategic Information Technology and Applications · doi:10.4018/ijsita.2016100103 · Cited by 1
Enterprise Resource Planning: A Systematic Literature Review and the 6P Classification
Puthuruthy, A. (2021) · Psychology and Education Journal · doi:10.17762/pae.v58i2.2975 · Cited by 1
Yanartaş, M., & DUMAN, A. (2021) · Finans Ekonomi ve Sosyal Araştırmalar Dergisi · doi:10.29106/fesa.906232 · Cited by 1
The Use of Experts Panels in ERP Cost Estimation Research
Elragal, A. A., & Haddara, M. (2012) · IGI Global eBooks · doi:10.4018/978-1-4666-1764-3.ch007 · Cited by 1
Critical Success Factors in Electronic Health Records (EHR) Implementation
Bajwa, N. K., Singh, H., & De, K. K. (2019) · IGI Global eBooks · doi:10.4018/978-1-5225-9863-3.ch013 · Cited by 1
Open and Closed Practicals for Enterprise Resource Planning (ERP) Learning
(2011) · IGI Global eBooks · doi:10.4018/978-1-60960-797-5.ch009 · Cited by 1
Enterprise Resource Planning, saberes administrativos y profesionales en ciencias económicas
Hoffmann, G. E. (2023) · RAN Revistas Academia y Negocios · doi:10.29393/ran9-12ergh10012 · Cited by 1
What Motivates Students to Study Enterprise Systems? A Social Cognitive Perspective
Akbulut, A. Y. (2015) · Journal of the Association for Information Systems · Cited by 1
Wiyono, D. S., & Bayu Pratama Rudy, N. (2013) · J TI UNDIP JURNAL TEKNIK INDUSTRI · doi:10.12777/jati.8.3.153-160 · Cited by 1
Design, Development, and Implementation of an ERP Security Course
Tsiakis, T., & Kargidis, T. (2013) · IGI Global eBooks · doi:10.4018/978-1-4666-2193-0.ch013 · Cited by 1
AN INSIGHT INTO ENTERPRISE RESOURCE PLANNING SYSTEM (ERP-S) RESEARCH TREND
Hasan, M. S., Ebrahim, Z., Mahmood, W. H. W., & Rahman, M. N. A. (2017) · Jurnal ILMI · Cited by 1
Loukis, E., & Charalabidis, Y. K. (2012) · IGI Global eBooks · doi:10.4018/978-1-4666-2458-0.ch010 · Cited by 1
de Santi, P., Cayres, R. M. V., & da Cunha, J. A. C. (2022) · Editora Poisson eBooks · doi:10.36229/978-65-5866-192-4.cap.12 · Cited by 1
Enterprise Resource Planning Systems: Implications to Employees in Brunei
Zulkifli, Z., Ibrahim, N. A., Subramanian, U., & Ahmad, A. (2022) · International Conference on Technology Innovation and Its Applications (ICTIIA) · doi:10.1109/ictiia54654.2022.9935872 · Cited by 1
Exploring the acceptance of enterprise resource planning systems by small manufacturing enterprises
Adam, R. (2010) · Unisa Institutional Repository (University of South Africa) · Cited by 1
Franc‐Dąbrowska, J. (2008) · International Journal of Electronic Finance · doi:10.1504/ijef.2008.020601 · Cited by 1
Inside the new sites of innovation: how user communities influence complex enterprise technologies
Mozaffar, H. (2013) · Edinburgh Research Archive (University of Edinburgh) · Cited by 1
An analysis of factors affecting implementation of SAP in South Africa public sector.
Muyambi, O. (2019) · ResearchSpace (University of KwaZulu-Natal) · Cited by 1
Strategy, IT and dynamic change in enterprises
Clegg, B. T., & Ajayi, O.-D. (2009) · Aston Publications Explorer (Aston University) · Cited by 1
Evaluating ERP Projects with Global Efficiency Factors
Ksenča, B., Damij, T., Rajkovič, T., & Rajkovič, V. (2010) · Frontiers in artificial intelligence and applications · doi:10.3233/978-1-60750-577-8-395
Fardipour, F. (2012) · RMIT Research Repository (RMIT University Library) · doi:10.25439/rmt.27351120
Rajapaksha, M. P., & Singh, M. (2012) · RMIT Research Repository (RMIT University Library)
Funkcje i role biur zarządzania projektami w Polsce w przemyśle maszynowym : wybrane wyniki badań
Spałek, S. (2013) · Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Łódzka
Taege, T. J. (2012) · Lincoln (University of Nebraska)
Fit as based on the expected strategy: evidence from small and middle-sized firms
Laitinen, E. K. (2009) · International Journal of Management and Enterprise Development · doi:10.1504/ijmed.2009.022630
The Development of Information Integration System for Oil Production Equipment
Wang, M. T. (2014) · Applied Mechanics and Materials · doi:10.4028/www.scientific.net/amm.644-650.3145
Diffusion of ERP knowledge: a case of ERP resource centre in Taiwan
Tsai, W. H., & Kuo, H. C. (2010) · International Journal of Management in Education · doi:10.1504/ijmie.2010.033463
Alignement des systèmes d'information avec le niveau d'intégration de la supply chain globalePreprint
Zouaghi, I. (2010) · RePEc: Research Papers in Economics
Seth, M., Kiran, R., & Goyal, D. P. (2014) · Springer proceedings in business and economics · doi:10.1007/978-81-322-1979-8_38
Wiid, H. J. (2011) · SUNScholar (Stellenbosch University)
Effects of ERP Systems in China: Cultural Influences in the Manufacturing Industry
Vatanasakdakul, S., Aoun, C., & Chen, Y. (2013) · OPUS - Open Publications of UTS Scholars (University of Technology Sydney)
Legitimation Implications in the Process of Implementing an ERP System in a Holding Company
Theiss, V., Krespi, N. T., & Lavarda, C. E. F. (2013) · Journal of Information Systems and Technology Management · doi:10.4301/s1807-17752013000200006
Kandathil, G. M. (2010) · eCommons (Cornell University)
Kandathil, G. M. (2015) · RePEc: Research Papers in Economics
Kandathil, G. M. (2015) · RePEc: Research Papers in Economics
Bhol, S. G., Mishra, A., & Patnaik, S. (2011) · International Journal of Computer Science and Informatics · doi:10.47893/ijcsi.2011.1021
ERP and Customization: Case Study of Logistics ProcessesIntegrationina Telecommunications Company
Masbahi, M. E., & Semma, A. (2013)
Reverse Business Innovations – The Impact of ERP Software Upgrades on Organizations
Rauff, S., & Hufgard, A. (2013) · Lecture notes in computer science · doi:10.1007/978-3-642-39265-8_49
Ndibalema, M. A. (2014) · The Open University of Tanzania Repository (The Open University of Tanzania)
SISTEMA DE APOYO PARA LA TOMA DE DECISIONES PARA LA GESTIÓN DE INVENTARIOS
Cadavid, U., & Cecilia, D. (2012) · LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Científicas)
The design and implementation of resource information management system based on B/S
He, D. (2014) · IEEE Workshop on Advanced Research and Technology in Industry Applications (WARTIA) · doi:10.1109/wartia.2014.6976209
Situational Method Engineering in ERP Implementation Methodologies.
Kraljić, A. (2015) · Ghent University Academic Bibliography (Ghent University)
Hustad, E., & Olsen, D. H. (2013) · IGI Global eBooks · doi:10.4018/978-1-4666-3664-4.ch005
Understanding the relationship between Enterprise Resource Planning systems and ‘Beyond Budgeting’
Moritsgård, B. L. (2014) · NORA - Norwegian Open Research Archives
Enterprise Resource Systems Software Implementation
Vaidyanathan, G. (2009) · IGI Global eBooks · doi:10.4018/978-1-60566-060-8.ch105
Chapter 7 Language Issues in e-HRM Implementation in the Multinational Firm
Heikkilä, J.-P., & Smale, A. (2011) · Advanced series in management · doi:10.1108/s1877-6361(2011)0000008011
Akabawi, M. S. (2012) · IGI Global eBooks · doi:10.4018/978-1-4666-1945-6.ch051
Aryal, A. (2022) · Digital Archive @ GSU · doi:10.57709/8898518
Patalas‐Maliszewska, J., & Krebs, I. (2017) · Lecture notes in business information processing · doi:10.1007/978-3-319-52464-1_2
A Generic Meta-Model for a BIG ERP
Hain, M., Moutachaouik, H., & Zakrani, A. (2017) · IOSR Journal of Computer Engineering · doi:10.9790/0661-1902051419
Design and impact of an ERP and automation model in the administration sectors
Sheshasaayee, A., & Bhargavi, K. (2017) · International Conference on Innovative Mechanisms for Industry Applications · doi:10.1109/icimia.2017.7975552
Fashion ERP Systems and Supply Chain Coordination
Li, W. Y., Choi, T., & Chow, P. (2013) · Advances in systems science and applications
Béjar, W. H. S. (2019) · International Conference e-Society, e-Learning and e-Technologies · doi:10.1145/3312714.3312720
The Future of Enterprise Systems in Africa: Bleak or Bright?
Ebem, D. U., Ebem, C. C., & Onyianta, J. O. (2019) · Advances in Multidisciplinary & Scientific Research Journal Publication · doi:10.22624/aims/cisdi/v10n2p1
Interoperability of ERP Software
Micheni, E. M., Muketha, G. M., & Onyango, E. O. (2019) · Advances in systems analysis, software engineering, and high performance computing book series · doi:10.4018/978-1-5225-7678-5.ch003
Gärtner, B., Duller, C., & Stadler, A. (2019) · Controlling – Aktuelle Entwicklungen und Herausforderungen · doi:10.1007/978-3-658-27723-9_7
Cost reduction of intersystem interfaces
Сураєв, В. Ф., Мазур, В. І., & Іванкевич, О. В. (2019) · Problems of Informatization and Management · doi:10.18372/2073-4751.2(62).14473
EVALUATING ORGANIZATIONAL CHARACTERISTICS COMPLEMENTARY WITH ENTERPRISE SOFTWARE PRODUCTS
Hovelja, T., Vasilecas, O., Kalibatienė, D., & Rupnik, R. (2020) · Journal of Business Economics and Management · doi:10.3846/jbem.2020.12443
Adoption Theories in Enterprise Resource Planning (ERP) of Health Service for the 21st Century
Huncharoen, S., & Jeerungsuwan, N. (2014)
Enterprise Systems in Transition Economies: An Initial Literature Review.
Weistroffer, H. R., Roztocki, N., & Soja, P. (2015) · Americas Conference on Information Systems
Bagheri, M. (2019) · Sheffield Hallam University · doi:10.7190/shu-thesis-00342
Enterprise Resource Planning (ERP)
Addo-Tenkorang, R., & Helo, P. (2011)
Kombacher, D. M. (2015) · International journal for business education · doi:10.30707/ijbe155.1.1648133093.370746
Integrating SAP into an Online Engineering Technology Class: Issues and Outcomes
Cunion, J., & Barbier, B. (2024) · ASEE Gulf Southwest Section Conference · doi:10.18260/1-2-370.620-35948
Meeting Global Business Information Requirements with Enterprise Resource Planning Systems
Rajapaksha, M. P., Singh, M., & Pita, Z. (2012) · Journal of the Association for Information Systems
A Review and Assessment of Enterprise Resource Planning for Make-To-Order Companies
Aslan, B., Stevenson, M., & Hendry, L. C. (2008) · Lancaster EPrints (Lancaster University)
Metadata
- Authors
- Moon, Y. B.
- Corresponding author
- Moon, Young B.
- ORCID
- Moon, Young B.
- Venue
- International Journal of Management and Enterprise Development
- Publisher
- Inderscience Publishers
- Published
- 2007
- Volume
- 4
- Issue
- 3
- Pages
- 235
- ISSN
- 1468-4330 (ISSN-L)
- 1741-8127
- OpenAlex
- W2151627395
- Cited by
- 328
- References
- 310
- Citations by year
- 2026: 1 · 2025: 5 · 2024: 13 · 2023: 11 · 2022: 17 · 2021: 11 · 2020: 10 · 2019: 17 · 2018: 12 · 2017: 14 · 2016: 22 · 2015: 25 · 2014: 27 · 2013: 38 · 2012: 23
- FWCI
- 30.77
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Management and Enterprise Development (publishedVersion)
- Syracuse University Libraries (Syracuse University) (submittedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Enterprise Management and Information Systems
- Keywords
- enterprise resource planning, research topics, ERP adoption, ERP implementation
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review