The DOI matches its Crossref record; 308 of the 310 references it cites were found in a registry or an index.
Enterprise Resource Planning (ERP): a review of the literature
Abstract
This article is a review of work published in various journals on the topics of Enterprise Resource Planning (ERP) between January 2000 and May 2006. A total of 313 articles from 79 journals are reviewed. The article intends to serve three goals. First, it will be useful to researchers who are interested in understanding what kinds of questions have been addressed in the area of ERP. Second, the article will be a useful resource for searching for research topics. Third, it will serve as a comprehensive bibliography of the articles published during the period. The literature is analysed under six major themes and nine sub-themes.
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“Review of literature conducted by Moon [22] and Addo-Tenkorang and Helo [1] mention that one of the most cited critical success factors in the implementation of ERP systems is user participation and involvement.”
From Enterprise Resource Planning (ERP) System Implementation: A Case for User Participation (2013) · cites this paper as Moon [22]
Citations
Cites
1 retracted
Hunton, J. E., McEwen, R. A., & Wier, B. (2002) · Journal of Information Systems · doi:10.2308/jis.2002.16.1.31 · Cited by 94
RetractedEnterprise resource planning: Implementation procedures and critical success factors
Umble, E. J., Haft, R. R., & Umble, M. M. (2003) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00547-7 · Cited by 1,607
Critical factors for successful implementation of enterprise systems
Nah, F. F., Lau, J. L., & Kuang, J. (2001) · Business Process Management Journal · doi:10.1108/14637150110392782 · Cited by 1,393
The critical success factors for ERP implementation: an organizational fit perspective
Hong, K.-K., & Kim, Y. (2002) · Information & Management · doi:10.1016/s0378-7206(01)00134-3 · Cited by 1,194
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Robey, D., Ross, J. W., & Boudreau, M.-C. (2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045713 · Cited by 1,023
Enterprise resource planning: A taxonomy of critical factors
Al‐Mashari, M., Al‐Mudimigh, A. S., & Zairi, M. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00554-4 · Cited by 974
An extension of the technology acceptance model in an ERP implementation environment
Amoako-Gyampah, K., & Salam, A. F. (2004) · Information & Management · doi:10.1016/j.im.2003.08.010 · Cited by 922
Investment in Enterprise Resource Planning: Business Impact and Productivity Measures
Hitt, L. M., Wu, D. J., & Zhou, X. (2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045716 · Cited by 877 · cited 1×
“The companies which have implemented ERP systems and are relatively satisfied with their operations are now considering the extension of the functionalities provided by the original ERP systems.”
BackgroundLearning from adopters' experiences with ERP: problems encountered and success achieved
Markus, M. L., Axline, S., Petrie, D., & Tanis, C. (2000) · Journal of Information Technology · doi:10.1080/02683960010008944 · Cited by 748
Akkermans, H., & van Helden, K. (2002) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000418 · Cited by 743
Cited by
Sorted by citations
A Review of ERP Research: A Future Agenda for Accounting Information Systems
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A multi-project model of key factors affecting organizational benefits from enterprise systems
(2010) · MIS Quarterly · doi:10.5555/2017458.2017464 · Cited by 259
A Multi-Project Model of Key Factors Affecting Organizational Benefits from Enterprise Systems1
Seddon, P. B., Calvert, C., & Yang, S. (2010) · MIS Quarterly · doi:10.2307/20721429 · Cited by 211
Hsu, P., Yen, H. R., & Chung, J.-C. (2015) · Information & Management · doi:10.1016/j.im.2015.06.009 · Cited by 185
Enterprise resource planning adoption and satisfaction determinants
Costa, C. J., Ferreira, E., Bento, F., & Aparicio, M. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.05.090 · Cited by 161
Critical success factors in enterprise resource planning systems
Shaul, L., & Tauber, D. (2013) · ACM Computing Surveys · doi:10.1145/2501654.2501669 · Cited by 155
Expectation and reality in ERP implementation: consultant and solution provider perspective
Helo, P., Anussornnitisarn, P., & Phusavat, K. (2008) · Industrial Management & Data Systems · doi:10.1108/02635570810904604 · Cited by 145
ERP Systems in SMEs: A Literature Review
Haddara, M., & Zach, O. (2011) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2011.191 · Cited by 107
Enterprise Resource Planning (ERP) System Implementation: A Case for User Participation
Matende, S., & Ogao, P. (2013) · Procedia Technology · doi:10.1016/j.protcy.2013.12.058 · Cited by 104
How “critical” are the critical success factors (CSFs)?
Ram, J., & Corkindale, D. R. (2014) · Business Process Management Journal · doi:10.1108/bpmj-11-2012-0127 · Cited by 103
Alshare, K. A., & Lane, P. L. (2011) · Communications of the Association for Information Systems · doi:10.17705/1cais.02834 · Cited by 102
Enterprise Resource Planning (ERP): A Review Literature Report
Addo-Tenkorang, R., & Helo, P. (2011) · Unpublished · doi:10.13140/2.1.3254.7844 · Cited by 102
Simulation modelling for sustainability: a review of the literature
Moon, Y. B. (2016) · International Journal of Sustainable Engineering · doi:10.1080/19397038.2016.1220990 · Cited by 99
Self-citationHeikkilä, J.-P., & Smale, A. (2010) · Journal of World Business · doi:10.1016/j.jwb.2010.07.004 · Cited by 98
Enterprise Systems and Organizational Agility: A Review of the Literature and Conceptual Framework
Trinh, T. P., Molla, A., & Peszynski, K. (2012) · Communications of the Association for Information Systems · doi:10.17705/1cais.03108 · Cited by 97
Ha, Y. M., & Ahn, H. J. (2013) · Behaviour and Information Technology · doi:10.1080/0144929x.2013.799229 · Cited by 95
Information systems for supply chain management: a systematic literature analysis
Kakhki, M. D., & Gargeya, V. B. (2019) · International Journal of Production Research · doi:10.1080/00207543.2019.1570376 · Cited by 101
Exploring the rationales for ERP and knowledge management integration in SMEs
Metaxiotis, K. (2009) · Journal of Enterprise Information Management · doi:10.1108/17410390910922822 · Cited by 72
Assessing sustainability benefits of cybermanufacturing systems
Song, Z., & Moon, Y. B. (2016) · The International Journal of Advanced Manufacturing Technology · doi:10.1007/s00170-016-9428-0 · Cited by 73
Self-citationEnterprise Resource Planning systems: An assessment of applicability to Make-To-Order companies
Aslan, B., Stevenson, M., & Hendry, L. C. (2012) · Computers in Industry · doi:10.1016/j.compind.2012.05.003 · Cited by 65
Do cultural dimensions differentiate ERP acceptance? A study in the context of Saudi Arabia
Alhirz, H., & Sajeev, A. S. M. (2015) · Information Technology & People · doi:10.1108/itp-07-2013-0127 · Cited by 62
Automating the construction of supply chain key performance indicators
Gulledge, T. R., & Chavusholu, T. (2008) · Industrial Management & Data Systems · doi:10.1108/02635570810883996 · Cited by 62
Designing decision support systems for value-based management: A survey and an architecture
Hahn, G. J., & Kühn, H. (2012) · Decision Support Systems · doi:10.1016/j.dss.2012.02.016 · Cited by 59
The role of absorptive capacity, communication and trust in ERP adoption
Mayeh, M., Ramayah, T., & Mishra, A. (2016) · Journal of Systems and Software · doi:10.1016/j.jss.2016.05.025 · Cited by 58
Determinants of the management learning performance in ERP context
Costa, C. J., Aparicio, M., & Raposo, J. (2020) · Heliyon · doi:10.1016/j.heliyon.2020.e03689 · Cited by 55
“This is due to the fact, that small-sized enterprises already have an ERP implemented and to unsuccessful ERP implementation or the vast market offer (Eden et al., 2014; Esteves and Boh (cid:1) orquez, 2007; Moon, 2007).”
BackgroundERP and Big Data: The Inept Couple
Elragal, A. A. (2014) · Procedia Technology · doi:10.1016/j.protcy.2014.10.089 · Cited by 54
Personalization Research in E-Commerce - a State of the Art Review (2000-2008)
Adolphs, C., & Winkelmann, A. (2010) · Cited by 53
A keyword-based organizing framework for ERP intellectual contributions
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ERP Systems in SMEs: An Extended Literature Review
Haddara, M., & Zach, O. (2012) · International Journal of Information Science · doi:10.5923/j.ijis.20120206.06 · Cited by 49
Comprehensive review of literature survey articles on ERP
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Delineating the ERP institutionalization process: go‐live to effectiveness
Maheshwari, B., Kumar, V., & Kumar, U. (2010) · Business Process Management Journal · doi:10.1108/14637151011065982 · Cited by 47
A framework for managing engineering change propagation
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Coşkun, E., Gezici, B., Aydos, M., Tarhan, A., & Garousi, V. (2022) · Data & Knowledge Engineering · doi:10.1016/j.datak.2022.102090 · Cited by 41
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Do Cloud ERP Systems Retire? An ERP Lifecycle Perspective
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ENTERPRISE RESOURCE PLANNING SYSTEMS IMPLEMENTATION AS A COMPLEX PROJECT: A CONCEPTUAL FRAMEWORK
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Al-Assaf, K., Alzahmi, W., Alshaikh, R., Bahroun, Z., & Ahmed, V. (2024) · Big Data and Cognitive Computing · doi:10.3390/bdcc8090122 · Cited by 48
The interoperability force in the ERP field
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A business process modeling-enabled requirements engineering framework for ERP implementation
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A Compilation and Analysis of Critical Success Factors for the ERP Implementation
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Enhancing systems integration by incorporating business continuity drivers
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Environmental Sustainability 2.0: Empirical Analysis of Environmental ERP ImplementationPreprint
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Actors’ interaction in the ERP implementation literature
Bintoro, B. P. K., Simatupang, T. M., Putro, U. S., & Hermawan, P. (2015) · Business Process Management Journal · doi:10.1108/bpmj-11-2013-0142 · Cited by 30
User perceptions towards an ERP system
Abdinnour, S., & Saeed, K. (2015) · Journal of Enterprise Information Management · doi:10.1108/jeim-10-2013-0075 · Cited by 28
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Devos, J., Landeghem, H. V., & Deschoolmeester, D. (2013) · Progress in IS · doi:10.1007/978-3-642-38244-4 · Cited by 41
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Applying Blockchain to Automate Installments Payment between Supply Chain Parties
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Assessing forecast model performance in an ERP environment
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Challenges and influential factors in ERP adoption and implementation
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Coevolution of digitalisation, organisations and Product Development Cycle
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Methodological choices in enterprise systems research
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Managers' and end‐users' concerns on innovation implementation
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The Determinants of Student Effort at Learning ERP: A Cultural Perspective
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ERP adoption cost factors in SMEs
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Architecture-driven Enterprise Integration
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Research directions for enterprise resource planning (ERP) projects
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Economics-Driven Software Architecture
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ERP Implementation in an SME: A Failure Case
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Enterprise systems and labor productivity : disentangling combination effectsPreprint
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ERP Research At ECIS And ICIS: A Fashion Wave Calming Down?
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Technical isomorphism at work: ERP‐embedded similarity‐enhancing mechanisms
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ERP Implementation: A multi-stakeholder analysis of critical success factors
Chetcuti, H. R. (2008) · Cited by 18
The Use of Experts Panels in ERP Cost Estimation Research
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Performance analysis of CyberManufacturing Systems
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Organizing ERP research: a knowledge-centric approach
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Automobile Service Center Management System
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Critical Success Factors in Electronic Health Records (EHR) Implementation
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Metadata
- Authors
- Moon, Y. B.
- Corresponding author
- Moon, Young B.
- ORCID
- Moon, Young B.
- Venue
- International Journal of Management and Enterprise Development
- Publisher
- Inderscience Publishers
- Published
- 2007
- Volume
- 4
- Issue
- 3
- Pages
- 235
- ISSN
- 1468-4330 (ISSN-L)
- 1741-8127
- OpenAlex
- W2151627395
- Cited by
- 328
- References
- 310
- Citations by year
- 2026: 1 · 2025: 5 · 2024: 13 · 2023: 11 · 2022: 17 · 2021: 11 · 2020: 10 · 2019: 17 · 2018: 12 · 2017: 14 · 2016: 22 · 2015: 25 · 2014: 27 · 2013: 38 · 2012: 23
- FWCI
- 30.77
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Management and Enterprise Development (publishedVersion)
- Syracuse University Libraries (Syracuse University) (submittedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Enterprise Management and Information Systems
- Keywords
- enterprise resource planning, research topics, ERP adoption, ERP implementation
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