Cited by 328ERP Systems Implementation and ImpactCorporate Governance and ManagementEnterprise Management and Information Systems

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Enterprise Resource Planning (ERP): a review of the literature

Moon, Young B.·2007·International Journal of Management and Enterprise Development

DOI 10.1504/ijmed.2007.012679

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Abstract

This article is a review of work published in various journals on the topics of Enterprise Resource Planning (ERP) between January 2000 and May 2006. A total of 313 articles from 79 journals are reviewed. The article intends to serve three goals. First, it will be useful to researchers who are interested in understanding what kinds of questions have been addressed in the area of ERP. Second, the article will be a useful resource for searching for research topics. Third, it will serve as a comprehensive bibliography of the articles published during the period. The literature is analysed under six major themes and nine sub-themes.

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The Reaction of Financial Analysts to Enterprise Resource Planning (ERP) Implementation Plans (Retracted)
Hunton, J. E., McEwen, R. A., & Wier, B. (2002) · Journal of Information Systems · doi:10.2308/jis.2002.16.1.31 · Cited by 94
Retracted
Enterprise resource planning: Implementation procedures and critical success factors
Umble, E. J., Haft, R. R., & Umble, M. M. (2003) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00547-7 · Cited by 1,607
Critical factors for successful implementation of enterprise systems
Nah, F. F., Lau, J. L., & Kuang, J. (2001) · Business Process Management Journal · doi:10.1108/14637150110392782 · Cited by 1,393
The critical success factors for ERP implementation: an organizational fit perspective
Hong, K.-K., & Kim, Y. (2002) · Information & Management · doi:10.1016/s0378-7206(01)00134-3 · Cited by 1,194
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Robey, D., Ross, J. W., & Boudreau, M.-C. (2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045713 · Cited by 1,023
Enterprise resource planning: A taxonomy of critical factors
Al‐Mashari, M., Al‐Mudimigh, A. S., & Zairi, M. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00554-4 · Cited by 974
An extension of the technology acceptance model in an ERP implementation environment
Amoako-Gyampah, K., & Salam, A. F. (2004) · Information & Management · doi:10.1016/j.im.2003.08.010 · Cited by 922
Investment in Enterprise Resource Planning: Business Impact and Productivity Measures
Hitt, L. M., Wu, D. J., & Zhou, X. (2002) · Journal of Management Information Systems · doi:10.1080/07421222.2002.11045716 · Cited by 877 · cited 1×
“The companies which have implemented ERP systems and are relatively satisfied with their operations are now considering the extension of the functionalities provided by the original ERP systems.”
Background
Learning from adopters' experiences with ERP: problems encountered and success achieved
Markus, M. L., Axline, S., Petrie, D., & Tanis, C. (2000) · Journal of Information Technology · doi:10.1080/02683960010008944 · Cited by 748
Vicious and virtuous cycles in ERP implementation: a case study of interrelations between critical success factors
Akkermans, H., & van Helden, K. (2002) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000418 · Cited by 743
Examining the role of innovation diffusion factors on the implementation success of enterprise resource planning systems
Bradford, M., & Florín, J. (2003) · International Journal of Accounting Information Systems · doi:10.1016/s1467-0895(03)00026-5 · Cited by 740
What is ERP?
Klaus, H., Rosemann, M., & Gable, G. G. (2000) · Information Systems Frontiers · doi:10.1023/a:1026543906354 · Cited by 701
A taxonomy of players and activities across the ERP project life cycle
Somers, T. M., & Nelson, K. G. (2004) · Information & Management · doi:10.1016/s0378-7206(03)00023-5 · Cited by 694
CULTURAL FITS AND MISFITS: IS ERP A UNIVERSAL SOLUTION?
Soh, C. (n.d.) · UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno · Cited by 670
Change management strategies for successful ERP implementation
Aladwani, A. M. (2001) · Business Process Management Journal · doi:10.1108/14637150110392764 · Cited by 619
The impact of ERP on supply chain management: Exploratory findings from a European Delphi study
Akkermans, H. A., Bogerd, P., Yücesan, E., & Wassenhove, L. N. V. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00550-7 · Cited by 596
An AHP-based approach to ERP system selection
Wei, C., Chien, C., & Wang, M. J. (2004) · International Journal of Production Economics · doi:10.1016/j.ijpe.2004.03.004 · Cited by 578
A model of ERP project implementation
Parr, A., & Shanks, G. (2000) · Journal of Information Technology · doi:10.1080/02683960010009051 · Cited by 572
Risk factors in enterprise-wide/ERP projects
Sumner, M. (2000) · Journal of Information Technology · doi:10.1177/026839620001500407 · Cited by 559
A framework of ERP systems implementation success in China: An empirical study
Zhang, Z., Lee, M., Huang, P., Zhang, L., & Huang, X. (2004) · International Journal of Production Economics · doi:10.1016/j.ijpe.2004.09.004 · Cited by 539
Financial impacts of enterprise resource planning implementations
Poston, R. S., & Grabski, S. V. (2001) · International Journal of Accounting Information Systems · doi:10.1016/s1467-0895(01)00024-0 · Cited by 524
Moderate impact of ERPS on management accounting: a lag or permanent outcome?
Granlund, M., & Malmi, T. (2002) · Management Accounting Research · doi:10.1006/mare.2002.0189 · Cited by 496
Planning for ERP systems: analysis and future trend
Chen, I. J. (2001) · Business Process Management Journal · doi:10.1108/14637150110406768 · Cited by 481
Identifying critical issues in enterprise resource planning (ERP) implementation
Ehie, I. C., & Madsen, M. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.02.006 · Cited by 477
Enterprise resource planning systems: comparing firm performance of adopters and nonadopters
Hunton, J. E., Lippincott, B., & Reck, J. L. (2003) · International Journal of Accounting Information Systems · doi:10.1016/s1467-0895(03)00008-3 · Cited by 475
The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems
Calisir, F., & Calisir, F. (2004) · Computers in Human Behavior · doi:10.1016/j.chb.2003.10.004 · Cited by 474
The ERP Revolution: Surviving vs. Thriving
Ross, J. W., & Vitale, M. R. (2000) · Information Systems Frontiers · doi:10.1023/a:1026500224101 · Cited by 472
ERP Implementation: Chief Information Officers' Perceptions of Critical Success Factors
Nah, F. F., Zuckweiler, K. M., & Lau, J. L. (2003) · International Journal of Human-Computer Interaction · doi:10.1207/s15327590ijhc1601_2 · Cited by 456
Factors affecting ERP system adoption: A comparative analysis between SMEs and large companies
Buonanno, G., Faverio, P., Pigni, F., Ravarini, A., Sciuto, D., & Tagliavini, M. (2005) · Journal of Enterprise Information Management · doi:10.1108/17410390510609572 · Cited by 449
Enterprise resource planning: Managing the implementation process
Mabert, V. A., Soni, A. K., & Venkataramanan, M. A. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00551-9 · Cited by 423
Enterprise Resource Planning (ERP) Competence Constructs: Two‐Stage Multi‐Item Scale Development and Validation*
Stratman, J. K., & Roth, A. V. (2002) · Decision Sciences · doi:10.1111/j.1540-5915.2002.tb01658.x · Cited by 418
Enterprise information systems project implementation:
Yusuf, Y. Y., Gunasekaran, A., & Abthorpe, M. S. (2003) · International Journal of Production Economics · doi:10.1016/j.ijpe.2003.10.004 · Cited by 414
Success and failure factors of adopting SAP in ERP system implementation
Gargeya, V. B., & Brady, C. (2005) · Business Process Management Journal · doi:10.1108/14637150510619858 · Cited by 403
Enterprise Resource Planning Systems Research: An Annotated Bibliography
Esteves, J., & Pastor, J. (2001) · Communications of the Association for Information Systems · doi:10.17705/1cais.00708 · Cited by 396
ERP implementation issues in advanced and developing countries
Huang, Z., & Palvia, P. (2001) · Business Process Management Journal · doi:10.1108/14637150110392773 · Cited by 396
Enterprise integration with ERP and EAI
Lee, J., Siau, K. L., & Hong, S.-G. (2003) · Communications of the ACM · doi:10.1145/606272.606273 · Cited by 388
Enterprise resource planning: multisite ERP implementations
Markus, M. L., Tanis, C., & van Fenema, P. C. (2000) · Communications of the ACM · doi:10.1145/332051.332068 · Cited by 377
What Makes an ERP Implementation Relationship Worthwhile: Linking Trust Mechanisms and ERP Usefulness
Gefen, D. (2004) · Journal of Management Information Systems · doi:10.1080/07421222.2004.11045792 · Cited by 373
Successful implementation of ERP projects: Evidence from two case studies
Motwani, J., Mirchandani, D., Madan, M., & Gunasekaran, A. (2002) · International Journal of Production Economics · doi:10.1016/s0925-5273(01)00183-9 · Cited by 371
Critical factors for successful ERP implementation: Exploratory findings from four case studies
Motwani, J. G., Subramanian, R., & Gopalakrishna, P. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.02.005 · Cited by 367
A survey on the recent research literature on ERP systems
Botta‐Genoulaz, V., Millet, P., & Grabot, B. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.02.004 · Cited by 359
ERP implementation failures in China: Case studies with implications for ERP vendors
Xue, Y., Liang, H., Boulton, W. R., & Snyder, C. A. (2004) · International Journal of Production Economics · doi:10.1016/j.ijpe.2004.07.008 · Cited by 358
Enterprise systems and ongoing process change
Davenport, T. H., Harris, J. G., & Cantrell, S. (2004) · Business Process Management Journal · doi:10.1108/14637150410518301 · Cited by 354
Enterprise resource planning (ERP) systems: a research agenda
Al‐Mashari, M. (2002) · Industrial Management & Data Systems · doi:10.1108/02635570210421354 · Cited by 349
An investigation of critical management issues in ERP implementation: emperical evidence from Canadian organizations
Kumar, V., Maheshwari, B., & Kumar, U. (2002) · Technovation · doi:10.1016/s0166-4972(02)00015-9 · Cited by 347
An innovation—diffusion view of implementation of enterprise resource planning (ERP) systems and development of a research model
Palaniswamy, R. (2002) · Information & Management · doi:10.1016/s0378-7206(01)00135-5 · Cited by 344
Using a case study to test the role of three key social enablers in ERP implementation
Sarker, S., & Lee, A. S. (2003) · Information & Management · doi:10.1016/s0378-7206(02)00103-9 · Cited by 344
The impact of organization size on enterprise resource planning (ERP) implementations in the US manufacturing sector
Mabert, V. A., Soni, A. K., & Venkataramanan, M. A. (2003) · Omega · doi:10.1016/s0305-0483(03)00022-7 · Cited by 326
Exploring knowledge sharing in ERP implementation: an organizational culture framework
Jones, M. C., Cline, M. K., & Ryan, S. D. (2004) · Decision Support Systems · doi:10.1016/j.dss.2004.06.017 · Cited by 322
ERP ADOPTION BY EUROPEAN MIDSIZE COMPANIES
van Everdingen, Y. (n.d.) · UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno · Cited by 313
Critical elements for a successful enterprise resource planning implementation in small-and medium-sized enterprises
Loh, T. C., & Koh, S. C. L. (2004) · International Journal of Production Research · doi:10.1080/00207540410001671679 · Cited by 311
Issues in implementing ERP: A case study
Mandal, P., & Gunasekaran, A. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00549-0 · Cited by 302
Enterprise resource planning: the emerging organizational value systems
Gupta, A. (2000) · Industrial Management & Data Systems · doi:10.1108/02635570010286131 · Cited by 298
Market Reaction to ERP Implementation Announcements
Hayes, D. C., Hunton, J. E., & Reck, J. L. (2001) · Journal of Information Systems · doi:10.2308/jis.2001.15.1.3 · Cited by 291
ERP software implementation: an integrative framework
Al‐Mudimigh, A. S., Zairi, M., & Al‐Mashari, M. (2001) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000406 · Cited by 288
Assessing risk in ERP projects: identify and prioritize the factors
Huang, S., Chang, I.-C., Li, S., & Lin, M.-T. (2004) · Industrial Management & Data Systems · doi:10.1108/02635570410561672 · Cited by 285
Enterprise resource planning: business needs and technologies
Rao, S. S. (2000) · Industrial Management & Data Systems · doi:10.1108/02635570010286078 · Cited by 283
Understanding the local-level costs and benefits of ERP through organizational information processing theory
Gattiker, T. F., & Goodhue, D. L. (2003) · Information & Management · doi:10.1016/s0378-7206(03)00082-x · Cited by 278
Enterprise resource planning survey of Korean manufacturing firms
Katerattanakul, P., Hong, S.-G., & Lee, J. (2006) · Management Research News · doi:10.1108/01409170610717835 · Cited by 276
An ERP Implementation Case Study from a Knowledge Transfer Perspective
Lee, Z., & Lee, J. (2000) · Journal of Information Technology · doi:10.1080/02683960010009060 · Cited by 275
Enterprise systems and the supply chain
Davenport, T. H., & Brooks, J. D. (2004) · Journal of Enterprise Information Management · doi:10.1108/09576050410510917 · Cited by 275
ERP II: a conceptual framework for next‐generation enterprise systems?
Møller, C. (2005) · Journal of Enterprise Information Management · doi:10.1108/17410390510609626 · Cited by 270
Investigating enterprise systems adoption: uncertainty avoidance, intrinsic motivation, and the technology acceptance model
Hwang, Y. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000532 · Cited by 264
Pre-implementation attitudes and organizational readiness for implementing an Enterprise Resource Planning system
Abdinnour‐Helm, S., Lengnick‐Hall, M. L., & Lengnick‐Hall, C. A. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00548-9 · Cited by 260
Enterprise resource planning survey of Swedish manufacturing firms
Olhager, J., & Selldin, E. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00555-6 · Cited by 258
The Role of the CIO and IT Functions in ERP
Willcocks, L. P., & Sykes, R. G. (2003) · Cambridge University Press eBooks · doi:10.1017/cbo9780511815072.013 · Cited by 256
Implementing enterprise resource planning and knowledge management systems in tandem: fostering efficiency and innovation complementarity
Newell, S., Huang, J. C., Galliers, R. D., & Pan, S. L. (2002) · Information and Organization · doi:10.1016/s1471-7727(02)00007-6 · Cited by 251
The role of ERP tools in supply chain information sharing, cooperation, and cost optimization
Kelle, P., & Akbulut, A. Y. (2004) · International Journal of Production Economics · doi:10.1016/j.ijpe.2004.06.004 · Cited by 248
Erp Implementation Failure: A Case Study
Barker, T., & Frolick, M. N. (2003) · Information Systems Management · doi:10.1201/1078/43647.20.4.20030901/77292.7 · Cited by 248
A framework for evaluating ERP projects
Teltumbde, A. (2000) · International Journal of Production Research · doi:10.1080/00207540050205262 · Cited by 241
An investigation into the use of ERP systems in the service sector
Botta-Genoulaz, V., & Millet, P.-A. (2006) · International Journal of Production Economics · doi:10.1016/j.ijpe.2004.12.015 · Cited by 237
The impact of ERP systems on firm and business process performance
Wieder, B., Booth, P., Matolcsy, Z. P., & Ossimitz, M. (2006) · Journal of Enterprise Information Management · doi:10.1108/17410390610636850 · Cited by 237
An Empirical Investigation on End-Users' Acceptance of Enterprise Systems
Nah, F. F., Tan, X., & Teh, S. E. (2004) · Information Resources Management Journal · doi:10.4018/irmj.2004070103 · Cited by 236
An institutional perspective on sources of ERP package–organisation misalignments
Soh, C., & Sia, S. K. (2004) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2004.11.001 · Cited by 235
A balanced scorecard based framework for assessing the strategic impacts of ERP systems
Chand, D. R., Hachey, G. A., Hunton, J. E., Owhoso, V., & Vasudevan, S. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.02.011 · Cited by 232
ERP plans and decision-support benefits
Holsapple, C. W., & Sena, M. P. (2003) · Decision Support Systems · doi:10.1016/j.dss.2003.07.001 · Cited by 231
Causes influencing the effectiveness of the post‐implementation ERP system
Yu, C. (2005) · Industrial Management & Data Systems · doi:10.1108/02635570510575225 · Cited by 231
ERP selection process in midsize and large organizations
Bernroider, E. W. N., & Koch, S. (2001) · Business Process Management Journal · doi:10.1108/14637150110392746 · Cited by 230
Achievement assessment for enterprise resource planning (ERP) system implementations based on critical success factors (CSFs)
Sun, A. Y. T., Yazdani, A., & Overend, J. D. (2005) · International Journal of Production Economics · doi:10.1016/j.ijpe.2004.05.013 · Cited by 229
MAKING ERP A SUCCESS.
Scheer, A. (n.d.) · UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno · Cited by 228
Confirmatory Factor Analysis of the End‐User Computing Satisfaction Instrument: Replication within an ERP Domain*
Somers, T. M., Nelson, K. G., & Karimi, J. (2003) · Decision Sciences · doi:10.1111/j.1540-5414.2003.02428.x · Cited by 228
A Framework for Evaluating ERP Implementation Choices
Luo, W., & Strong, D. M. (2004) · IEEE Transactions on Engineering Management · doi:10.1109/tem.2004.830862 · Cited by 227
A framework for the ex-ante evaluation of ERP software
Stefanou, C. J. (2001) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000407 · Cited by 224
ERP systems and the university as a “unique” organisation
Pollock, N., & Cornford, J. (2004) · Information Technology and People · doi:10.1108/09593840410522161 · Cited by 221
Implementing Enterprise Resource Planning Systems: The Role of Learning from Failure
Scott, J. E., & Vessey, I. (2000) · Information Systems Frontiers · doi:10.1023/a:1026504325010 · Cited by 219
Exploring the rationales for ERP and SCM integration
Tarn, J. M., Yen, D. C., & Beaumont, M. (2002) · Industrial Management & Data Systems · doi:10.1108/02635570210414631 · Cited by 218
Enterprise resource planning: Developments and directions for operations management research
Jacobs, F. R., & Bendoly, E. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00546-5 · Cited by 217
Impediments to successful ERP implementation process
Kim, Y.-B., Lee, Z., & Gosain, S. (2005) · Business Process Management Journal · doi:10.1108/14637150510591156 · Cited by 215
ERP and application integration
Themistocleous, M., Irani, Z., & O’Keefe, R. M. (2001) · Business Process Management Journal · doi:10.1108/14637150110392656 · Cited by 209
Networks, negotiations, and new times: the implementation of enterprise resource planning into an academic administration
Scott, S., & Wagner, E. L. (2003) · Information and Organization · doi:10.1016/s1471-7727(03)00012-5 · Cited by 207
‘Best’ for whom?: the tension between ‘best practice’ ERP packages and diverse epistemic cultures in a university context
Wagner, E. L., & Newell, S. (2004) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2004.11.002 · Cited by 207
Sticking to standards; technical and other isomorphic pressures in deploying ERP-systems
Benders, J., Batenburg, R. S., & van der Blonk, H. (2005) · Information & Management · doi:10.1016/j.im.2005.06.002 · Cited by 207
Deconstructing information packages
Kallinikos, J. (2004) · Information Technology and People · doi:10.1108/09593840410522152 · Cited by 205
ERP implementation: Lessons from a case study
Al‐Mashari, M., & Al‐Mudimigh, A. (2003) · Information Technology & People · doi:10.1108/09593840310463005 · Cited by 205
Measuring ERP success: The key-users’ viewpoint of the ERP to produce a viable IS in the organization
Wu, J.-H., & Wang, Y.-M. (2007) · Computers in Human Behavior · doi:10.1016/j.chb.2005.07.005 · Cited by 203
Data quality issues in implementing an ERP
Xu, H., Nord, J. H., Brown, N., & Nord, G. D. (2002) · Industrial Management & Data Systems · doi:10.1108/02635570210414668 · Cited by 199
Beginning SAP R/3 Implementation at Geneva Pharmaceuticals
Bhattacherjee, A. (2000) · Communications of the Association for Information Systems · doi:10.17705/1cais.00402 · Cited by 194
Misalignments in ERP Implementation: A Dialectic Perspective
Soh, C., Sia, S. K., Boh, W. F., & Tang, M. (2003) · International Journal of Human-Computer Interaction · doi:10.1207/s15327590ijhc1601_6 · Cited by 184
Enterprise resource planning systems’ impact on accounting processes
Spathis, C. T., & Constantinides, S. (2004) · Business Process Management Journal · doi:10.1108/14637150410530280 · Cited by 184
Enterprise resource planning systems and its implications for operations function
Gupta, M., & Kohli, A. (2006) · Technovation · doi:10.1016/j.technovation.2004.10.005 · Cited by 184
Enterprise resource planning (ERP) systems as a technology of power
Sia, S. K., Tang, M., Soh, C., & Boh, W. F. (2002) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/504350.504356 · Cited by 181
A six-stage model of the buying process for ERP software
Verville, J. C., & Halingten, A. (2003) · Industrial Marketing Management · doi:10.1016/s0019-8501(03)00007-5 · Cited by 181
Enterprise resource planning systems adoption process: A survey of Canadian organizations
Kumar, V., Maheshwari, B., & Kumar, U. (2002) · International Journal of Production Research · doi:10.1080/00207540110092414 · Cited by 177
A comprehensive framework for selecting an ERP system
Wei, C., & Wang, M. J. (2003) · International Journal of Project Management · doi:10.1016/s0263-7863(02)00064-9 · Cited by 177
The role of social and intellectual capital in achieving competitive advantage through enterprise resource planning (ERP) systems
Lengnick‐Hall, C. A., Lengnick‐Hall, M. L., & Abdinnour‐Helm, S. (2004) · Journal of Engineering and Technology Management · doi:10.1016/j.jengtecman.2004.09.005 · Cited by 174
Lessons from enterprise resource planning implementations in Ireland – towards smaller and shorter ERP projects
Adam, F., & O'Doherty, P. (2000) · Journal of Information Technology · doi:10.1080/02683960010008953 · Cited by 169
The impact of strategy and integration mechanisms on enterprise system value: Empirical evidence from manufacturing firms
Somers, T. M., & Nelson, K. G. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00552-0 · Cited by 168
Extending the value of ERP
Willis, T. H., & Willis-Brown, A. H. (2002) · Industrial Management & Data Systems · doi:10.1108/02635570210414640 · Cited by 165
The control devolution
Hanseth, O., Ciborra, C. U., & Braa, K. (2001) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/506139.506144 · Cited by 164
Seeking strategic advantage in the post-net era: viewing ERP systems from the resource-based perspective
Beard, J. W., & Sumner, M. R. (2004) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2004.02.003 · Cited by 164
The Future of Enterprise System-Enabled Organizations
Davenport, T. H. (2000) · Information Systems Frontiers · doi:10.1023/a:1026591822284 · Cited by 162
The implementation of enterprise resource planning packages in different organisational and national cultures
Krumbholz, M., & Maiden, N. (2001) · Information Systems · doi:10.1016/s0306-4379(01)00016-3 · Cited by 161
Strategic technology adoption: extending ERP across the supply chain
de Búrca, S., Fynes, B., & Marshall, D. (2005) · Journal of Enterprise Information Management · doi:10.1108/17410390510609581 · Cited by 158
The usefulness of ERP systems for effective management
Spathis, C. T., & Constantinides, S. (2003) · Industrial Management & Data Systems · doi:10.1108/02635570310506098 · Cited by 158
Tell me a good story
Alvarez, R., & Urla, J. (2002) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/504350.504357 · Cited by 156
ERP adoption: a technological evolution approach
Chung, S. H., & Snyder, C. A. (2000) · International Journal of Agile Management Systems · doi:10.1108/14654650010312570 · Cited by 156
A synergic analysis for Web-based enterprise resources planning systems
Yen, D. C., Chou, D. C., & Chang, J. (2002) · Computer Standards & Interfaces · doi:10.1016/s0920-5489(01)00105-2 · Cited by 156
Enterprise Resource Planning Systems
O’Leary, D. E. (2000) · Cambridge University Press eBooks · Cited by 155
Enhancing functionality in an enterprise software package
Scott, J. E., & Kaindl, L. (2000) · Information & Management · doi:10.1016/s0378-7206(99)00040-3 · Cited by 153
Bridging the Gap Between Organisational Needs and ERP Functionality
Rolland, C., & Prakash, N. (2000) · Requirements Engineering · doi:10.1007/pl00010350 · Cited by 152
Unleashing the integration potential of ERP systems
Beretta, S. (2002) · Business Process Management Journal · doi:10.1108/14637150210428961 · Cited by 151
ERP project dynamics and enacted dialogue
Besson, P., & Rowe, F. (2001) · ACM SIGMIS Database the DATABASE for Advances in Information Systems · doi:10.1145/506139.506145 · Cited by 151
ERP and best of breed: a comparative analysis
Light, B., Holland, C. P., & Wills, K. (2001) · Business Process Management Journal · doi:10.1108/14637150110392683 · Cited by 150
Nurturing clients’ trust to encourage engagement success during the customization of ERP systems
Gefen, D. (2002) · Omega · doi:10.1016/s0305-0483(02)00032-4 · Cited by 150
Supply‐chain re‐engineering using enterprise resource planning (ERP) systems: an analysis of a SAP R/3 implementation case
Al‐Mashari, M., & Zairi, M. (2000) · International Journal of Physical Distribution & Logistics Management · doi:10.1108/09600030010326064 · Cited by 147
Aligning ERP implementation with competitive priorities of manufacturing firms: An exploratory study
Yen, H. R., & Sheu, C. (2004) · International Journal of Production Economics · doi:10.1016/j.ijpe.2003.08.014 · Cited by 147
Understanding enterprise systems-enabled integration
Volkoff, O., Strong, D. M., & Elmes, M. B. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000528 · Cited by 147
Enhancing Manufacturing Performance with Erp Systems
Palaniswamy, R., & Frank, T. (2000) · Information Systems Management · doi:10.1201/1078/43192.17.3.20000601/31240.7 · Cited by 144
Determining the ERP package‐selecting criteria
Baki, B., & Çakar, K. (2005) · Business Process Management Journal · doi:10.1108/14637150510578746 · Cited by 141
The maintenance implications of the customization of ERP software
Light, B. (2001) · Journal of Software Maintenance and Evolution Research and Practice · doi:10.1002/smr.240 · Cited by 138
ERP modeling: a comprehensive approach
Soffer, P., Golany, B., & Dori, D. (2003) · Information Systems · doi:10.1016/s0306-4379(02)00078-9 · Cited by 138
The implementation and deployment of an ERP system: An industrial case study
Berchet, C., & Habchi, G. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.02.009 · Cited by 136
Understanding misalignment and cascading change of ERP implementation: a stage view of process analysis
Wei, H.-L., Wang, E. T. G., & Ju, P.-H. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000547 · Cited by 135
A classification for better use of ERP systems
Botta‐Genoulaz, V., & Millet, P. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.02.007 · Cited by 133
ERP system and implementation‐process benefits
Bendoly, E., & Schoenherr, T. (2005) · International Journal of Operations & Production Management · doi:10.1108/01443570510585516 · Cited by 132
Enterprise resource planning and organisational innovation: a management perspective
McAdam, R., & Galloway, A. (2005) · Industrial Management & Data Systems · doi:10.1108/02635570510590110 · Cited by 130
Quality of postimplementation review for enterprise resource planning systems
Nicolaou, A. I. (2004) · International Journal of Accounting Information Systems · doi:10.1016/j.accinf.2004.02.002 · Cited by 128
ERP systems implementation: best practices in Canadian government organizations
Kumar, V., Maheshwari, B., & Kumar, U. (2002) · Government Information Quarterly · doi:10.1016/s0740-624x(02)00092-8 · Cited by 127
Enterprise resource planning in reengineering business
Siriginidi, S. R. (2000) · Business Process Management Journal · doi:10.1108/14637150010352390 · Cited by 126
OFFICETECH®: a new paradigm in office services?
Winter, S. J. (2001) · Journal of Information Technology · doi:10.1080/02683960122282 · Cited by 126
COMPONENTIZING THE ENTERPRISE APPLICATION PACKAGES.
Sprott, D. (n.d.) · UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno · Cited by 125
A strategic framework for the management of ERP enabled e-business change
Ash, C. G., & Burn, J. M. (2002) · European Journal of Operational Research · doi:10.1016/s0377-2217(02)00556-8 · Cited by 122
Enterprise resource planning systems, strategic enterprise management systems and management accounting
Rom, A., & Rohde, C. (2006) · Journal of Enterprise Information Management · doi:10.1108/17410390610636878 · Cited by 121
Assessing the benefits of using an enterprise system in accounting information and management
Spathis, C. T., & Ananiadis, J. (2005) · Journal of Enterprise Information Management · doi:10.1108/17410390510579918 · Cited by 120
Managing user acceptance towards enterprise resource planning (ERP) systems – understanding the dissonance between user expectations and managerial policies
Lim, E. T. K., Pan, S. L., & Tan, C. W. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000531 · Cited by 120
BI and ERP integration
Chou, D. C., Tripuramallu, H. B., & Chou, A. Y. (2005) · Information Management & Computer Security · doi:10.1108/09685220510627241 · Cited by 119
Managing deployment of ERP systems in SMEs using multi-agents
Huin, S. F. (2004) · International Journal of Project Management · doi:10.1016/j.ijproman.2003.12.005 · Cited by 119
Making ERPs work: accountants and the introduction of ERP systems
Newman, M., & Westrup, C. (2005) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000539 · Cited by 117
Impacts of ERP systems on the integrated‐interaction performance of manufacturing and marketing
Hsu, L., & Chen, M. (2004) · Industrial Management & Data Systems · doi:10.1108/02635570410514089 · Cited by 117
ERP implementation factors: A comparison of managerial and end‐user perspectives
Amoako‐Gyampah, K. (2004) · Business Process Management Journal · doi:10.1108/14637150410530244 · Cited by 115
Process mapping in successful ERP implementations
Okrent, M. D., & Vokurka, R. J. (2004) · Industrial Management & Data Systems · doi:10.1108/02635570410561618 · Cited by 115
Implementation of enterprise resource planning in China
Yusuf, Y. Y., Gunasekaran, A., & Wu, C. (2006) · Technovation · doi:10.1016/j.technovation.2005.12.003 · Cited by 115
What is integration?
Gulledge, T. R. (2006) · Industrial Management & Data Systems · doi:10.1108/02635570610640979 · Cited by 113
A conceptual model for enterprise resource planning (ERP)
Marnewick, C., & Labuschagne, L. (2005) · Information Management & Computer Security · doi:10.1108/09685220510589325 · Cited by 112
Coping with ERP-related contextual issues in SMEs: a vendor's perspective
Liang, H., & Xue, Y. (2004) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2004.11.006 · Cited by 111
A planning and management infrastructure for large, complex, distributed projects—beyond ERP and SCM
Kovács, G. L., & Paganelli, P. (2003) · Computers in Industry · doi:10.1016/s0166-3615(03)00034-4 · Cited by 109
The effective application of SAP R/3: a proposed model of best practice
Al‐Mashari, M., & Zairi, M. (2000) · Logistics Information Management · doi:10.1108/09576050010326556 · Cited by 106
Managing uncertainty in ERP-controlled manufacturing environments in SMEs
Koh, S. C. L., & Saad, S. M. (2005) · International Journal of Production Economics · doi:10.1016/j.ijpe.2005.05.011 · Cited by 105
Knowledge management across the enterprise resource planning systems life cycle
O’Leary, D. E. (2002) · International Journal of Accounting Information Systems · doi:10.1016/s1467-0895(02)00038-6 · Cited by 103
Change and uncertainty in SME manufacturing environments using ERP
Koh, S. C. L., & Simpson, M. (2005) · Journal of Manufacturing Technology Management · doi:10.1108/17410380510609483 · Cited by 103
ERP Systems and the Strategic Management Processes that Lead to Competitive Advantage
Kalling, T. (2003) · Information Resources Management Journal · doi:10.4018/irmj.2003100104 · Cited by 102
Integrating diverse ERP systems: a case study
Alshawi, S., Themistocleous, M., & Almadani, R. (2004) · Journal of Enterprise Information Management · doi:10.1108/17410390410566742 · Cited by 102
Enterprise Integration in Business Education: Design and Outcomes of a Capstone ERP-based Undergraduate e-Business Management Course
Davis, C. H., & Comeau, J. (2004) · Journal of the Association for Information Systems · Cited by 102
The dynamics of contextual forces of ERP implementation
Nandhakumar, J., Rossi, M., & Talvinen, J. M. (2005) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2005.04.002 · Cited by 101
A framework for addressing the organisational issues of enterprise systems implementation
Ward, J., Hemingway, C., & Daniel, E. (2005) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2005.04.005 · Cited by 100
Implementation Partner Involvement and Knowledge Transfer in the Context of ERP Implementations
Haines, M. N., & Goodhue, D. L. (2003) · International Journal of Human-Computer Interaction · doi:10.1207/s15327590ijhc1601_3 · Cited by 99
Managing dirty data in organizations using ERP: lessons from a case study
Vosburg, J., & Kumar, A. (2001) · Industrial Management & Data Systems · doi:10.1108/02635570110365970 · Cited by 97
ERP System Migrations.
Kremers, M. S., & van Dissel, H. G. (2000) · UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno · Cited by 95
Enterprise Systems Education: Where Are We? Where Are We Going?
Antonucci, Y. L., CORBITT, G. F., Stewart, G., & Harris, A. L. (2004) · Journal of the Association for Information Systems · Cited by 95
Control and coordination in global ERP configuration
Clemmons, S., & Simon, S. J. (2001) · Business Process Management Journal · doi:10.1108/14637150110392665 · Cited by 94
ERP integration in a healthcare environment: a case study
Stefanou, C. J., & Revanoglou, A. (2006) · Journal of Enterprise Information Management · doi:10.1108/17410390610636913 · Cited by 93
Identifying high performance ERP projects
Stensrud, E., & Myrtveit, I. (2003) · IEEE Transactions on Software Engineering · doi:10.1109/tse.2003.1199070 · Cited by 90
The impacts of the integrated logistics systems on electronic commerce and enterprise resource planning systems
Rutner, S. M., Gibson, B., & Williams, S. R. (2003) · Transportation Research Part E Logistics and Transportation Review · doi:10.1016/s1366-5545(02)00042-x · Cited by 90
An investigation of the decision process for selecting an ERP software: the case of ESC
Verville, J. C., & Halingten, A. (2002) · Management Decision · doi:10.1108/00251740210420156 · Cited by 89
Reductionism and complex thinking during ERP implementations
Wood, T., & Caldas, M. (2001) · Business Process Management Journal · doi:10.1108/14637150110406777 · Cited by 89
Enterprise systems implementation and accounting benefits
Spathis, C. T. (2006) · Journal of Enterprise Information Management · doi:10.1108/17410390610636887 · Cited by 89
Dominant actors, political agendas, and strategic shifts over time: a critical ethnography of an enterprise systems implementation
Lee, J. C., & Myers, M. D. (2004) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2004.11.005 · Cited by 88
From means to ends: The transformation of ERP in a manufacturing company
Boersma, K., & Kingma, S. F. (2005) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2005.04.003 · Cited by 88
Bucking the Trends: What the Future May Hold for ERP Packages
Markus, M. L., Petrie, D., & Axline, S. (2000) · Information Systems Frontiers · doi:10.1023/a:1026548107263 · Cited by 88
So you're thinking of buying an ERP? Ten critical factors for successful acquisitions
Verville, J. C., Bernadas, C., & Halingten, A. (2005) · Journal of Enterprise Information Management · doi:10.1108/17410390510628373 · Cited by 87
Going beyond ‘misfit’ as a reason for ERP package customisation
Light, B. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.02.008 · Cited by 86
A Process Change-Oriented Model for ERP Application
Al‐Mashari, M. (2003) · International Journal of Human-Computer Interaction · doi:10.1207/s15327590ijhc1601_4 · Cited by 86
The influence of governance equilibrium on ERP project success
Wang, E. T. G., & Chen, J. H. F. (2004) · Decision Support Systems · doi:10.1016/j.dss.2004.10.005 · Cited by 86
BPR and ERP: realising a vision of process with IT
Koch, C. (2001) · Business Process Management Journal · doi:10.1108/14637150110392755 · Cited by 86
Enterprise Resource Planning in a large construction firm: implementation analysis
Voordijk, H., van Leuven, A., & Laan, A. (2003) · Construction Management and Economics · doi:10.1080/0144619032000072155 · Cited by 86
Developing a cultural perspective on ERP
Boersma, K., & Kingma, S. F. (2005) · Business Process Management Journal · doi:10.1108/14637150510591138 · Cited by 85
Integrating ERP in the Business School Curriculum.
Becerra‐Fernandez, I., Murphy, K. E., & Simon, S. J. (2000) · UCLA - Biblioteca de Ciencias y Tecnologia Felix Morales Bueno · Cited by 85
Process orientation through enterprise resource planning (ERP): a review of critical issues
Al‐Mashari, M. (2001) · Knowledge and Process Management · doi:10.1002/kpm.114 · Cited by 84
Strategies for the adaptation of ERP systems
Ho, C., Wu, W., & Tai, Y. (2004) · Industrial Management & Data Systems · doi:10.1108/02635570410525780 · Cited by 82
Software-driven changes to business processes: An empirical study of impacts of Enterprise Resource Planning (ERP) systems at the local level
Gattiker, T. F., & Goodhue, D. L. (2002) · International Journal of Production Research · doi:10.1080/0020754021000033913 · Cited by 82
ERP research, development and implementation in China: an overview
Wang, C., Xu, L. D., Liu, X., & Qin, X. (2005) · International Journal of Production Research · doi:10.1080/13629390500124556 · Cited by 82
Workflow Management Systems and ERP Systems: Differences, Commonalities, and Applications
Cardoso, J., Bostrom, R. P., & Sheth, A. (2004) · Information Technology and Management · doi:10.1023/b:item.0000031584.14039.99 · Cited by 81
Application of SAP R/3 in on-line inventory control
Mandal, P., & Gunasekaran, A. (2002) · International Journal of Production Economics · doi:10.1016/s0925-5273(01)00180-3 · Cited by 81
Characteristics of ERP software maintenance: a multiple case study
Nah, F. F., Faja, S., & Cata, T. (2001) · Journal of Software Maintenance and Evolution Research and Practice · doi:10.1002/smr.239 · Cited by 81
On the interpretative flexibility of hosted ERP systems
Cadili, S., & Whitley, E. A. (2005) · The Journal of Strategic Information Systems · doi:10.1016/j.jsis.2005.04.006 · Cited by 81
Managing large-scale global enterprise resource planning systems: a case study at Texas Instruments
Sarkis, J., & Sundarraj, R. P. (2003) · International Journal of Information Management · doi:10.1016/s0268-4012(03)00070-7 · Cited by 80
Strategic success factors in enterprise resource-planning design and implementation: a case-study approach
Dowlatshahi, S. (2005) · International Journal of Production Research · doi:10.1080/00207540500140864 · Cited by 80
Alternative approaches to effort prediction of ERP projects
Stensrud, E. (2001) · Information and Software Technology · doi:10.1016/s0950-5849(01)00147-1 · Cited by 80
Implementation and optimisation of ERP systems: A better integration of processes, roles, knowledge and user competencies
Worley, J. H., Chatha, K. A., Weston, R. H., Aguirre, O., & Grabot, B. (2005) · Computers in Industry · doi:10.1016/j.compind.2005.03.006 · Cited by 80
MES (manufacturing execution system) architecture for FMS compatible to ERP (enterprise planning system)
Choi, B. K., & Kim, B. H. (2002) · International Journal of Computer Integrated Manufacturing · doi:10.1080/09511920110059106 · Cited by 80

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Assessing ERP post-implementation success at the individual level: Revisiting the role of service quality
Hsu, P., Yen, H. R., & Chung, J.-C. (2015) · Information & Management · doi:10.1016/j.im.2015.06.009 · Cited by 185
Enterprise resource planning adoption and satisfaction determinants
Costa, C. J., Ferreira, E., Bento, F., & Aparicio, M. (2016) · Computers in Human Behavior · doi:10.1016/j.chb.2016.05.090 · Cited by 161

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Authors: Moon, Y. B.
Corresponding author: Moon, Young B.
ORCID: Moon, Young B.
Venue: International Journal of Management and Enterprise Development
Publisher: Inderscience Publishers
Published: 2007
Volume: 4
Issue: 3
Pages: 235
ISSN: 1468-4330 (ISSN-L)
1741-8127
DOI: 10.1504/ijmed.2007.012679
OpenAlex: W2151627395
Cited by: 328
References: 310
Citations by year: 2026: 1 · 2025: 5 · 2024: 13 · 2023: 11 · 2022: 17 · 2021: 11 · 2020: 10 · 2019: 17 · 2018: 12 · 2017: 14 · 2016: 22 · 2015: 25 · 2014: 27 · 2013: 38 · 2012: 23
FWCI: 30.77
Type: journal article
Language: en
Open access: closed
Locations: International Journal of Management and Enterprise Development (publishedVersion)
Syracuse University Libraries (Syracuse University) (submittedVersion)
RePEc: Research Papers in Economics (submittedVersion)
Topics: Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Governance and Management
Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Enterprise Management and Information Systems
Keywords: enterprise resource planning, research topics, ERP adoption, ERP implementation

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Enterprise Resource Planning (ERP): a review of the literature

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